HouseSimple reviews

★★★★★ 5/5

Google

Strike have been superb, Lucy Harris my sales progressor was amazing, nothing was too much trouble and she constantly kept me updated , she chased the solicitors for me, and always updated me when she said she would. Lucy is an 💯 credit to the company, I cannot thank her enough. Being a customer service manager myself I know how difficult it can be dealing with us customers.

Jayne · 26 August 2023

★★★★★ 4/5

Google

At the beginning of the process I wasn’t particularly impressed in terms of the multiple different people handling our property …. It felt like a new person every time we heard from Strike - very impersonal. Nelson Nzama was however helpful during challenging negotiations and latterly Mae Lake was completely excellent in terms of her communications and knowledge of our case. I can’t praise her highly enough.

Sharon · 26 August 2023

★★★★★ 5/5

Google

I was buying from a seller using Strike. Initially I found them quite unhelpful and found it frustrating that everything was done through messages however once I spoke to Isis Hall everything changed. She was helpful and always stuck to her promises when she said she would get back to me. Asked questions on my behalf. A great asset to the Strike Team. Thank you Isis

Claire · 26 August 2023

★★★★★ 5/5

Google

We thoroughly recommend Strike. We used their sales, photography, and negotiating people. We didn't need accompanied viewing or conveyanceing or removals, so their targeted packages were ideal for us. Their internet based system is efficient and their staff - each one dedicated to a different part of the selling process - are friendly and well informed. We would recommend them and use them again.

Graham · 30 September 2023

★★★★★ 5/5

Google

I must say I was sceptical at first as nothing is free must be a catch but was surprised with the the team from strike from start to they provided me with a 5 star service a special thanks to Jacqueline who was excellent always there when I needed her.always returned calls. I will most definitely recommend strike. To all my family and friends.

Jav · 26 August 2023

★★★★★ 4/5

Google

Strike were great from the start. The gentleman that put our house on the market (adam) was friendly and gave good advice. Lucy, dealing with the sale was also great at communicating with us and is also very patient. We sold our house within a week of it being on the market and strongly recommend anyone thinking of selling their home to use Strike.

Micky · 26 August 2023

★★★★★ 5/5

Google

Fantastic experience selling our house with strike! Claire our sales progressor was with us every step of the way and nothing was too much trouble! She was so friendly and was always just a message away should I have any questions. Thanks so much Claire! You really made our experience easy with giving us continuous updates, you are an asset to strike 😊

SARAH · 26 August 2023

★★★★★ 5/5

Google

Claire Wheeler was just amazing from the start til the end. Claire always kept me updated and always giving me reassurance when I was having litte wobbles. I spoke to Claire a few times on the phone and has such a calming, friendly voice. Would highly recommend this lady in helping your sale go through with ease. Thank you Claire 😊 x …

Katy · 3 August 2023

★★★★★ 5/5

Google

Strike has been very helpful through our journey of finding the right property to securing a suitable mortgage offer. The service we received from the team, Jon, Joe and Daisy were exceptional. They were attentive and responsive to our needs. Especially as we were first time buyers in London, their support and guidance was superb 👌. We definitely recommend their services.

Stella&Stuart · 26 August 2023

★★★★★ 5/5

Google

I would highly recommend using Strike. Such a great service and it’s not cost me a penny! What’s not to love! Saving thousands in the sale of my flat. My Sales Progressor Mae Lake was absolutely amazing. Her dedication to getting everything moving and pushing forward for exchange and completion really made a difference. She is a credit to Strike!

Emma · 26 August 2023

★★★★★ 1/5

Google

I listed my property with Strike in September 2020 and received the full asking price the very next day. Obviously, I was over the moon and I accepted the offer, I was told my buyer had everything they needed financially, and they were good to go. I arranged my solicitors and let the process of selling and buying a home begin. 4 months down the line, after agreeing a completion date, I found out that my buyer didn’t even have a mortgage offer. I was in complete and utter shock!! I spoke to Strike who said they had tried to confirm that my buyer had a mortgage offer but had given up as they were too hard to get hold of - Why wasn't I told about this earlier?! This resulted in me having to relist my property and find a new buyer to sell my house FAST. Luckily, we found a buyer within a few days who confirmed they were good to go but it was ME who had to chase Strike for all updates in relation to the sale. They provide no updates and are very silent, they are not motivated to sell your property only to upsell additional features. My advice would be to go with a reputable local estate agent and remember… you get what you pay for!

Rachel · 9 April 2021

★★★★★ 1/5

Google

1 star because got messed around by Eric who told me final offers going in and will call me back by friday afternoon never got a call back so decided will chase them myself to be told numerous times in the day that Eric is busy and will call me back stopped bothering after a week then got a call after 1 month to be told property sold to someone else what a joke only due to Eric will not use again

Faisal · 2 April 2021

★★★★★ 1/5

Google

Its sad to write this but after being messed around for a week i felt the need to let others know. We put an offer in on a property a week ago (the asking price) to be led on and believe a decision would be made in a few days as it transpired that 3 offers had been put in for the same amount. We received a call from Isaac asking us for banking and deposit info along with the mortgage in principal letter. Its now been 4 days and after calling and emailing each day we still haven't heard a thing. We were also told that no further viewings would be taken on the property to find out they were. This would be our first home so it should be so exciting and its actually disappointing and disheartening. I don't blame the seller at all as they have been honest and upfront once i spoke with them. However strike have just ruined what should have been a happy and exciting experience by ignoring us and giving us false promises. Its a shame as a lot of properties in the area we are looking are for sale with them which means we may have to use them again, however if i had a choice i wouldn't as its certainly left a bad taste in our mouths. Just an update. I received a call from Isaac who was very rude. There were mixed communications with a conversation between them and my husband. He said my husband didn't understand what was being said. My husband said he asked to repeat something as it was a bad line. I was told that i was not Isaacs only client and i should understand that he talks many calls. I think after 3 days a call back is not much to ask. In the end i said we shall leave it as he had an attitude and i didn't want to argue. I would never want to deal with them again!

Laura · 17 March 2021

★★★★★ 5/5

Google

I want to say a big thank you to our sales progressor Melanie Flack for making this process relatively easy for us. Melanie has been so helpful and professional from the valuation through to the exchange. She kept us updated at all times. Wonderful professional service and support with a personal touch. I wouldn't hesitate to recommend you.

Cristina · 26 August 2023

★★★★★ 5/5

Google

I can recommend Strike - everyone involved including local agent, sale progression team and manager were very professional, helpful. Never had any issues with getting in touch, there was great information flow and my sales progression assistant Helen done an extra mile to not only help me, but also reassure me during this quite stressful time for me.

Joanna · 26 August 2023

★★★★★ 1/5

Google

AVOID like the PLAGUE. We listed our 1x bedroom period conversion flat in a premium West Greater London location! After a full month live online we raked in 1000s of views but no calls??? Then "knock knock knock" on our front door and there stood a total stranger interested in a viewing explaining they had called Strike, their personal details were taken but after the data collection they were transferred to the "viewings team" to hear call centre music with noone picking up.... They explained that they could not book a viewing by phone! As our property is on a known road they found it by matching the front door colour from the photos!!! We decided to test it ourselves and got a friend to call to try and get a booking. Lo and behold the same.... My friends personal details were taken and they were transferred to a static line with music on it. BEWARE of this "business". Strike listed our fresh on the market property and farmed its inbound leads yes but those leads found there way to us no... zero, zilch, nada. We are currently arranging the evidence and speaking to a solicitor to approach strike legally. Also note that reducing your property price on RM or Zoopla emails all previous registered site visitors generating more potential "leads" for Strike so they will be keen to get you to reduce your list price. Be very aware that old reviews here on this google listing are from their old company Housesimple that traded as an upfront fee service/commission not their new lead farming company Strike. If like us you have had your home used as bait for lead farming and are upset be sure to contact both Rightmove and Zoopla to share your experience. It is a breach of multiple policies and these major established property websites do not tolerate it. The sooner Strike are banned from these major listing sites or picked up by GDPR legislation the sooner they will stop trading and vanish. [in relation to the reply below Strike, our response is this: we are resolving it legally, there will be no more discussions with your business from our side, given you clearly don't have enough people employed to man the phones in your business our advice would be to pop one on "Tom Georges" desk. Our property is about to relist with a nationwide estate agency and it will be interesting to see how many people re call the advert. We will also be obtaining access from both property sited to the adverts previous traffic statistics. Furthermore, we have asked the new agency to collect all the details and document any previous experiences with calling the old Strike advert. you can be assured we will be bringing this to the surface. You are just unaware of what the residential property is, where it is, and why it received a higher than usual volume of traffic. In our opinion, there is absolutely nothing legal about the experience we had with your business and it is just a case of documenting it appropriately. Do not contact us further at this stage. We will not be removing this independent experience based review under any circumstance. Thank you.]

Jay · 3 September 2020

★★★★★ 5/5

Google

Lucy has been very helpful, been there every step of the way. Thank you soo much. She has helped us from beginning till the end until we got our keys for our first house. Lucy can't you thank you enough. She has been very supportive. Thank you strike estate agent and Lucy for everything you have done for us.

Nabila · 4 July 2023

★★★★★ 5/5

Google

Excellent service throughout the sale, from photos being taken, advert and being kept up to date with the progress of the chain. Can’t thank Mae Lake (sales) enough for phone contact and emails throughout the sale. Excellent service from her, so much better than a regular High St, estate agent. Have used Strike 3 times now!

Simon · 26 August 2023

★★★★★ 5/5

Google

I have just completed my house sale through Strike. They have been very responsive and supportive throughout the process despite being completely free. Also, I was never pushed to buy any paid product so they standout in terms of their business model. I hugely appreciate all the people involved in my sales process particularly Leeson.

Babu · 26 August 2023

★★★★★ 1/5

Google

I'm an estate agent and I have recently been dealing with Strike with a chain. Strike have lost 3 buyers at the bottom of our chain we are involved in. There is no one to talk to on the phone, no one is managing the sale or prepared to pick up the phone. No personal service what so ever, absolute horrible experience

Simon · 31 December 2022

★★★★★ 5/5

Google

I decided to use strike when selling my house through a recommendation. They didn't disappoint. The app is extremely easy to use and helps you stay in control of viewings etc. My contact Leeson Baker was extremely helpful and did his up most to answer any questions or deal with any issues that arose.

Sam · 26 August 2023

★★★★★ 5/5

Google

Sold my house with strike and they were amazing. The buyers were incredibly difficult and prolonged the process and were not giving any updates but my agent Melanie Flack was fantastic and pushed them alot on my behalf which was great. She was very helpful and kept me upto date as much as she could. Very highly recommend strike.

Jon · 5 April 2023

★★★★★ 5/5

Google

From start to finish, Strike have been superb. In particular Helen Noonan, my Sales Progressor - nothing was too much trouble for her and she kept me updated without me having to chase her. Strike Conveyancing were also great and I've just completed on my sale and purchase just 11 weeks after Strike listed my house for sale.

N · 5 May 2023

★★★★★ 5/5

Google

Strikes fees were reasonsble. The sales agent helped us with our valuation & sale. He was clear, fast, precise & we sold our house within 24 hours. Couldn't fault anything. He also put us in touch with Strike's own Conveyancer & we couldn't be more pleased with them too. Would recommend Strike to anyone

Christine · 3 August 2023