Trusted Agent profile · Sudbury
★★★★★
449 reviews across 3 platforms
26 Market Hill, Sudbury, CO10 2EN
Fenn Wright's office in Sudbury, at 26 Market Hill, is rated 4.7 out of 5 across 449 reviews on three platforms, including 138 Google reviews rated 4.8.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service and help
I am very happy with their service from the time we got the home in Ipswich. I thank jack for their support that time and I thank Emily for clearing all the doubts regarding different things and proper guidance and answering my questions without getting annoyed. Thanks a lot for help Emily. I will consider them only for the next property when I get it through them.
5/5
TrustpilotProfessional and efficient service from…
Professional and efficient service from start to finish. They quickly found a buyer who had nothing to sell, and who offered the asking price. Their sales progression team, especially Kirsty, were excellent and kept us informed as to progress of the transaction and kept in close touch with our buyers. Overall a very pleasant experience and we would have no hesitation in recommending Fenn Wright to other people. Well done to Graham Buxton and the team, a top job!
5/5
TrustpilotConfidence through a protracted transaction
Joshua ensured that I was updated at all times with regards to my property transaction in Ipswich. This as especially important as my solicitors levels of communication was negligible at times. Although the whole process seemed protracted, Joshua remained confident throughout the transaction period and reassured me through the difficult moments. A recommended estate agent.
5/5
TrustpilotProperty purchase Colchester Summer 2026
I bought my property through Fenn Wright and had an excellent experience. Staff kept me up to date at every stage of the process and they were helpful and professional at all times. Highly recommended estate agent.
5/5
GoogleAwesome experience purchasing our new home through Fenn Wright - Sudbury Office. Tracy was fantastic and extremely professional at all times. Claudia was also super helpful when we made our original offer. I would highly recommend this office and am extremely happy with the service received. Thank you!
Hi Pip, many thanks for your amazing review which has been passed to all the team at Sudbury. Thanks again, Stella
5/5
GoogleA very well managed transaction in letting my cottage, Mel was especially helpful and persevered through a seemingly intractable problem which resolved happily for all parties. Would recommend Fenn Wright as very good letting agents.
Hi Marie, many thanks for your fantastic review which has been passed to Mel and the property management team, Stella.
5/5
TrustpilotProfessional supportive service
Professional supportive service. All went smoothly from offer accepted to completion. We were kept updated throughout and any questions were quickly answered.
5/5
GoogleDealt with Emma who is professional, knowledgeable and kept in touch with us on viewing day. Hope we manage to buy through them.
Hi Susan, thank you for the review which has been passed to Emma. We hope you manage to find your dream home! Stella
5/5
YellHappy first time buyer
I have received an excellent service from Tracy and colleagues at Fenn Wright Sudbury. Tracy was always professional and always kept me updated with the progress .I will definitely recommend Fenn Wright Sudbury to any of my family and friends without hesitation . Thank you Tracy and team you have been amazing.
Hi Phephile, many thanks for your fantastic review which has been passed to Tracy and the team at Sudbury. Thank you, Stella
4/5
TrustpilotHighly recommend
Fenn wright were the 3rd estate agent we used after 2 unsuccessful ones. I wish we'd gone to them first! Kirsty & her team from the stanway office were the ones to eventually make our move complete. She was constantly keeping us updated on what was a very stressful move. She was friendly & approachable whilst still being professional. She clearly knows her stuff & worked very very hard to make it come together. I will actually miss not talking to her now we are moved! She restored my faith in estate agents & I would highly recommend her & her team.
5/5
GoogleAbsolutely outstanding service. Claudia's professionalism is exceptional as is her diligence and her delightful manner. Between them she and Tracey worked tirelessly to get the deal done; were consistently one step ahead and demonstrated knowledge and experience at every stage. In 20+ years in the property industry I struggle to recall having dealt with such a fabulous team. We can not thank Claudia, Tracey and Fenn Wright Sudbury enough.
Hi Isabel, what a fantastic review, thank you very much! Your kind comments have been passed on to the team and we're thrilled we could help. Kind Regards, Caroline
5/5
GooglePurchased a property that was sold via Fenn Wright Sudbury. Absolutely amazing service the whole way through, special shout out to Charlotte, Emma and Tracy. Such kind people.
5/5
GoogleWe recently purchased a property through Fenns and the whole team were very helpful and accommodating coming back to our questions and viewing requests. The star of the show for us was Tracey who without doubt kept our chain together, without her we simply wouldn't have moved! Thank you again for all your hard work and legendary sales progression, we are eternally grateful for all of your help!
Hi Jon, thank you for your lovely feedback which has been passed on to Tracy and the team. Thanks Caroline
5/5
TrustpilotFantastic service
Fenn Wright were great to deal with during the recent sale of our house. Very transparent and acted very quickly. We mainly dealt with Shannon Lay and she was fantastic from start to finish. Incredibly bubbly and friendly she really took the stress out of what could be a very stressful period. There was good communication between us and the buyers and she was very knowledgeable with all of our many questions! We would definitely use Fenn Wright again in the future
5/5
TrustpilotKelsey Stein at Fenn Wright's Stanway…
Kelsey Stein at Fenn Wright's Stanway Office was a calm and reassuring voice through my recent house purchase and I was very happy with her help and advice. She gave me regular updates by phone and email of every progression stage through the sale, as well as chasing up queries from the seller for me. Many Thanks Kelsey, all round good experience from Fenn Wright.
5/5
YellSale and purchase in Felixstowe
All the staff at fenwright have been very helpful all the way through the sale and purchase process. Would certainly recommend using fenwright.
Hi Christophe, thank you for your fantastic feedback which has been passed on to the team. We hope you will be happy in your new home. Thanks, Caroline
5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Fenn Wright from start to finish. What really stood out was their proactive approach, Callum and Charley arranged viewings for our bungalow even before it officially went to market, which immediately gave us confidence in their buyer network and strategy.
5/5
TrustpilotWater Heater Replacement
I have been dealing with Mel at Fennwright Maintenance in Stanway for the last few weeks on the above problem and now have had issue fully resolved. It wasn't easy for her, as it was a complex situation, but at all times Mel communicated with me to let me know what was going on. She is a credit to her company.I would also like to mention Emily who was also very helpful, while Mel was on holiday.
5/5
TrustpilotFenn Wright Ipswich
Having recently lost both my parents, I was faced with the daunting prospect of having to sell the family home. It was a difficult time for me and my brother, but the help, advice and guidance given to us by Fenn Wright was second to none and made everything so much easier for us.We predominantly dealt with Steven Geiss, who spent a lot of time with us answering all kinds of questions and concerns we had about the selling process, and his positivity to us made us feel at ease. The photos and details he put together were fantastic and exceeded all our expectations. Shannon Lay helped with the sales progression and always sounded so happy and vibrant, evening during more stressful times!As a family I would like to thank Steven and Shannon for all they did for us, and we wouldn’t hesitate to recommend them to anyone.
5/5
GoogleSuperb throughout our whole selling process . I would recommend Fenn Wright and will use them again !
Hi Claire, thank you for your fantastic feedback which has been passed on to the team. Thanks, Caroline
5/5
TrustpilotFantastic team at Fenn Wright Ipswich…
Fantastic team at Fenn Wright Ipswich when selling our house and buying another, particularly from David, who went over and above what we expected. Thank you!!!
5/5
YellMade buying a first property a good experience!
My son was buying his first property in the Sudbury area. The first time we had interactions with Steve at Fenn Wright I knew we were in good hands. He kept us informed every step of the way and helped push through the usual admin issues you face when buying property these days! He made the whole experience as smooth as possible which we really appreciated as this was my sons first step into the property market and it should be special for anyone in a similar position, thanks Steve & the Fenn Wright team
5/5
YellCompletion
Fenn Wright were amazing from the moment our house was valued. Ollie took the time with us explaining the process and dealing with the paperwork and represented our house beautifully. Fenn Wright were in contact regularly when it come to booking visits or accepting figures. We thank you all involved but mostly our thanks and gratitude goes to Tracy. In the final weeks of our sale - Tracy was supportive with complications and fighting our corner and importantly a great person to rant to when we were feeling rather stressed and under pressure. Tracy's knowledge was reassuring throughout a complex sale! We can't thank Tracy enough for saving our sanity! Thank you once again!
5/5
GoogleI would thoroughly recommend Charlotte Button and the team at Fenn Wright. Even though I did not go ahead with purchasing the property the experience in dealing with Charlotte and the team was first class all the way. Great communication, checking in regarding details. An absolute pleasure
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