Trusted Agent profile · Stroud
★★★★★
236 reviews across 1 platform
16 High Street, Stroud, GL5 1AZ
Leaders Lettings's office in Stroud, at 16 High Street, is rated 4.5 out of 5 across 236 reviews on 1 platform, including 236 Google reviews rated 4.5.
Every review we hold for the Stroud office, from every platform, shown as written. First names only.
5/5
GoogleCouldn’t thank Sarah at leaders enough for the continuous help, always going above and beyond to make sure everything was how I wanted it. Most definitely the most professional lettings agent I have dealt with throughout my years of renting properties. Highly recommend. Thanks again. J.
5/5
GoogleAdam and the team made the whole process a lot easier - explained everything thoroughly too.
Hi William, we appreciate your positive review about your recent experience with the Leaders team at Stroud. We are so happy to hear that Adam and the team had been able to make the process so easy for you and explained everything throughout. If there is anything further we can do then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleIntroduced to Leaders through a friend, found Adam and his team exceptionally helpful and diligent.
Hi Christopher, we appreciate your positive review about your recent experience with us and are so pleased to hear that you found Adam and the team to be so helpful and diligent throughout your dealings with them. We hope that similar to your own experience and introduction with Leaders that as a result of the great service you received from the team that you also feel you could introduce friends and family to Leaders in future. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
4/5
GoogleStroud branch is good, really enjoyed the service! Miss Shayla Willis was incredibly helpful!
Hi Peter, thank you for taking the time to let us know about the service you received from Stroud and Shayla in particular, we are so pleased that you found Shayla so helpful throughout your experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleBeen looking for a place to rent for a few weeks Leaders are the only people that seem interested, they keep me informed of new properties and arrange viewing for me. Jessica showed me around a fabulous property in Minchinhampton, she is very understanding and very professional.PositiveResponsiveness, Professionalism
Dear Rav Dalal, Thank you for the great review of our Leaders Estate Agents Stroud team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleGreat bunch of people - especially Dave Skeats :)PositiveProfessionalism
Hi, Gray Davis! Thanks for the great review! All the best, Leaders Estate Agents Stroud
1/5
GoogleWorst company I have ever dealt with. Do not even deserve one star. Do not expect to get deposit back as they will find any way possible to restrain you from getting back the deposit. I had been warned to not get involved with leaders before and I wish i took that advise. Also very unhelpful throughout my time with them.
Hi Jay, we are really sorry to hear this. We would be really grateful if you could get in touch with us at your earliest convenience so we are able to discuss this further and turn your experience around. We hope to hear from you soon. Kind regards, Leaders
5/5
GoogleRenae has been amazing with helping to find a suitable apartment for me. She has gone well above and beyond the call of duty to make sure everything is taken care of and has made the process stress free! Can’t thank her enough!
5/5
GoogleGreat experience with leaders especially davis
Dear Kevin Cunningham Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI just wanted to say a huge huge thank you to Sarah Lowe for all her help & guidance through difficult circumstances of mine. Very informative & compassionate. Thank you Sarah for all your time. Emma & Family
5/5
GoogleDaniel was very helpful as i was moving into my first home with my partner, he answered all questions that we had and helped as much as possible, very friendly.
5/5
GoogleI dealt with Daniel when i contacted Leaders to rent a property recently. I must say i found him to be welcoming, friendly and helpful, he was well organised and v efficient. Highly recommended.
5/5
GoogleRecently dealt with Chris and the team at Leaders Stroud whilst finding somewhere to rent and they were very professional, friendly and knowledgeable- made the process so easy would highly recommend them
1/5
GoogleTotally useless when I was renting a flat in London Road I complained about the condition of the flat nothing was done avoid this company complete cowboys
Dear Edward Neil, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleDavid visited for a lettings valuation and it could not have been better. He was exceptionally polite, informative, personable and professional. His showed a solid understanding of his local area and his experience inspired confidence in his lettings approach.PositiveResponsiveness, Quality, Professionalism
Thanks for your kind feedback M, don't hesitate to get in contact should you require any further assistance with your property Thank you for the great review of our Leaders Estate Agents Stroud team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleDaniel helped us with a viewing and did an incredible job with the video, he took the time to show us the property and describe all the features. Made it easy to make a decision. Definitely recommend him!PositiveResponsiveness, Quality, Professionalism, Value
Hi Hakima Abdi, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Stroud. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
4/5
GoogleAll the staff at Leaders are very welcoming and helpful Renae Wilson who has been dealing with myself and my husband has been excellent from the viewing to explaining the fees and referencing procedures also keeping us to date on everything that is happening highly recommended
Hi Clare, thank you so much for your positive comments about Leaders and the team in Stroud. We're so pleased to read that Renae has provided you with such a great experience. If there's anything further we can do for you then please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleI had occasion to meet with Daniel when I was looking for a property in the Stroud area. He was very friendly, informed and professional. I would have no hesitation in recommending him and Leaders in general.PositiveResponsiveness, Quality, Professionalism
Thanks for your kind words Alex, good luck finding something suitable. Daniel will be in touch with anything new which comes up for you.
1/5
GoogleDo not trust these cowboys with your deposit. They don’t call you back, they don’t return the deposit, they lie. Don’t use.
Dear Ted Baker, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleRented a property from leaders started few weeks ago they have been helpful with everything I need friendly staff and great service
Dear Kyle, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleDaniel Made it very easy for me and didn’t actually ask me to do too much, felt quicker than applying for a job and a very responsive and professional service from him . Would recommend to anyone!
Dear Cami, we are very happy that Daniel was able to be of service and that we could provide you with a positive customer experience. Thank you for your feedback, it is appreciated. Kind regards Customer Care Team
5/5
GoogleCan not recommend Stroud leaders enough, especially Sarah, who was very polite and professional. Thanks for all your help in finding me my new home
5/5
GoogleSophie and her team have been incredibly helpful, and I cannot recommend them enough, every step of the way they have been informative and supportive.
5/5
GoogleDaniel John, what a gent! He was professional, consiste and informative. He wouldn't pester you, he understands that people are busy. I would highly recommend Leaders, Stroud based on this experience.PositiveResponsiveness, Quality, Professionalism, Value
Dear Jayke Scott, Thank you for the great review of our Leaders Estate Agents Stroud team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
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