Fine and Country Stroud reviews

★★★★★ 5/5

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Diss Fine & Country - excellent

Hi, we bought our new home through Fine & Country in Diss, Sue was really helpful throughout the process, arranging a same day viewing and assisting us throughout. Highly recommended

Sue · 21 March 2021

★★★★★ 5/5

Trustpilot

My experience with Fine and Country…

My experience with Fine and Country Diss - has been truly professional.....Starting with Chris - who has incredible experience within the culture , and equally makes the process so easy .Sue and Tania are extremely helpful , will always return calls and go the extra mile ...which in my book helps your confidence in the team very reassuring .Philipa who takes the reins after the sale ...carries on the mantle excellent team work .Fine and Country and sold both of my properties ...and I always highly recommend .

Elayne · 20 September 2020

★★★★★ 5/5

Trustpilot

Professional service from Fine and Country team

Recently I sold a house through Fine and Country, Solihull Branch.I was very assured of the service offered at my first meeting with Martin and Rachel from the Solihull branch of F&C, and we agreed terms of contract. I immediately received excellent service, support and good advice from the team throughout the process. They were always respectful, promptly responded to emails and telephone calls or messages.The house was quickly advertised on line supported by photographs and a beautiful quality brochure for circulation.We soon had several viewings and an early acceptable offer. Unfortunately, due circumstances beyond Martin’s control, including the present virus, the property could not be sold. Despite this set back, Martin remained in constant touch, calm and confident. He was reassuring, gave advice and guidance. Most importantly he was very optimistic that when circumstances improved there would be a quick sale. This came true this August when the property was quickly sold.I will be for ever grateful for Martin and the F&C team for their excellent service. Hugh.

Customer · 16 September 2020

★★★★★ 5/5

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First rate service from a professional…

First rate service from a professional team.I recently sold a property through Fine & Country. The team, specifically the Diss office, did a fantastic job. At the time of the sale, I was living and working abroad. F&C went to great lengths to coordinate viewings, engage with potential buyers and keep me fully informed. I received very credible offers in what seemed like no time at all and the sales team worked well with me to secure the best price possible. I will certainly be using F&C for my next home purchase and I sincerely recommend them to any prospective home seller / buyer. Well done to the Fine and Country Diss team for doing such an excellent job.

David · 15 September 2020

★★★★★ 5/5

Trustpilot

A Fine sale of a Country home

We have just completed the sale of our 4 bed home on Dartmoor in Devon with Fine & Country. James Cooper has proved to be an outstanding estate agent who has provided a personable and attentive service throughout. In the old days (yes, I am a bit of a dinosaur) once you were under offer then that was it as far as service was concerned. Not so with Fine & Country, in fact accepting the offer is only the beginning of the journey. James has kept in touch every step of the way which is comforting to know; proactive and on the ball. James certainly earned his commission and I wouldn’t hesitate to recommend his service.

Chris · 9 September 2020

★★★★★ 5/5

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We found Jamie to be polite

We found Jamie to be polite , friendly and knowledgeable, he explained everything in detail , answered all our questions, very patiently I might add . I felt the service he was offering will do the job Can highly recommend, with confidence

Jacky · 23 July 2024

★★★★★ 1/5

Trustpilot

Fine and Country Brookmans Park - beware of upfront charges

Dealt with Fine and Country Brookmans Park previously and the service was ok, not fantastic but ok. This time I decided to use them again and placed my property on the market with Matthew. At no point did he tell me that I had to pay for the photographs that were taken in order for him to market my property. When I reviewed the listing on Rightmove I wasn't happy. Spelling errors, not much of a description and, initially - no floor plan, minimal photographs uploaded. I decided to go joint agency because I believe that other agents use more modern marketing methods, drones, video tours etc. at no extra cost. When I told Matthew I wanted to go joint agency he sent me a bill for £180.00 to pay for the photographs for marketing on Rightmove. Keep in mind I was only asking him to go joint agency I didn't remove the property from them. If he had sold my property he would have still made circa £20,000 from my sale so to charge me £180.00 seems not only petty but unprofessional at worst certainly not customary. I have never heard of an agent asking the vendor to pay for marketing their property before. Luckily the new agent offered to reduce their fee by £180 to compensate me for something that had nothing to do with them. Beware you may be asked to pay "marketing costs" if for any reason you are not happy with the service and decide to go joint agency! It was on Rightmove for less than 24 hours!

Hazel · 29 August 2020

★★★★★ 5/5

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Anita Adams from Fine and Country

Anita Adams from Fine and Country, Dunston, Staffs. is possibly the best estate agent I have ever met! She was professional, courteous, extremely helpful to us as prospective purchasers and went beyond the 'norm' in getting information we wanted and putting us in touch with architects and other professionals.I wish we had lived in an area covered by Anita as I am sure we would have had a much better experience if she had been our selling agent. Her attention to detail and her knowledge of the individual properties she markets is impresssive to say the least.I would have no hesitation in recommending her if you are considering selling your home.

CAROL · 28 August 2020

★★★★★ 5/5

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On 23 October 2019 we viewed 53 Castle…

On 23 October 2019 we viewed 53 Castle Road and Paula McCartney from Fine and Country was so kind and courteous answering our questions and giving us all the details we needed. Had such a good feel about this house and that’s why we couldn’t wait to put an offer as we were boarding our train back to London. We have been here nearly 10 months and we love our house. Thank you again for finding us this place

M · 24 November 2020

★★★★★ 5/5

Trustpilot

Thank you to Alice and the team for…

Thank you to Alice and the team for helping us sell our house. The service was friendly and efficient and we felt we were given sensible advice and support throughout.

Jo · 18 February 2021

★★★★★ 1/5

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Not Interested in selling my £1.1m house!!!

F&C sent me a speculative article and compliments slip a couple of months ago as our property was not selling.August 3rd I went on their website, and decided to request a virtual valuation. I uploaded 13 videos that I had made of my property. All appointments for that day were greyed out. So I chose 3 times on the 4th. I received an automated confirmation email of my request and that a member of their staff would contact me to confirm date and time. Nothing.7th August - I replied to their email (southessex at fineandcountry dot com) saying what I wanted to discuss.11th August (today) - still NOTHING.They are clearly not interested in any business!!!

Alan · 11 August 2020

★★★★★ 5/5

Trustpilot

Really positive experience …

Buying and selling can be a stressful experience but Lisa took all the strain and made the whole process manageable, even when dealing with the inevitable bumps in the road . She was always accessible, professional and reassuring and I felt completely confident In her ability and knowledge of the field. We got feedback from every viewing and Lisa always listened and acted upon our wishes.I would recommend Fine and Country to anyone considering a house move.

Kate · 14 April 2021

★★★★★ 1/5

Trustpilot

Buyer Biased Agent

We were asked by the Fine & Country agent on his first visit to us what it was that we wanted in an estate agent. Rather refreshing we thought. Reliability, trustworthiness and communication we replied. Paid for a video which was professionally executed, flattering shots were taken and an interested party came to view, swiftly offering full asking price before going live on Rightmove. Fantastic we thought. Then Covid hit just after the buyers' OTT surveyor presented his report (and a slimy, arrogant, rude little man he was too.) Our own surveyor friend (a highly professional man with years of experience with listed buildings and renovations relating to them and awards won) came round to inspect the issues raised and advised what required doing. Much of the report was ridiculous and totally unnecessary said he. Not being able to have our reputable, knowledgeable builder in to quote for works due to Covid, our friend sent technical specs to him and we emailed photos and measurements to him for a ballpark quote. The costing was £6,500 including VAT not the supposed £50,000 reduction in price that the buyers insisted on, and no doubt at their surveyor's suggestion, in order to rectify works.We costed up issues, rectified and repaired minimal details brought up after going through the report with a fine tooth comb and offered to pay for extractor fan replacement, electricity report, etc., details which most buyers would expect to pay themselves.Presented to agent who advised not sending any detail of all this, only the minimal work we had undertaken ourselves. He said they would walk away. In hindsight we really should have insisted they see it. At worst they could have said no. He didn't want the risk. From there on in, it was abundantly clear to us that the agent was working on behalf of the buyer, not the clients who were paying his commission. Of course he didn't want to lose a sale. Dropping £40,000 (as was reluctantly agreed by us) made little difference to his percentage (an inflated rate in comparison to other agents) in the grand scheme of things.Communication was scant from him and especially so once exchange took place. He had secured his commission after all. We have heard nothing further from him. Even our vendors' agent sent us a card of congratulations. We are decidedly disappointed with what started out as a good relationship. How wrong we were in our estimation. In the end he turned out to be just another typical estate agent with the gift of the gab.

Jan · 8 July 2020

★★★★★ 5/5

Trustpilot

Fine and Country were outstanding

Fine and Country were outstanding, they made our dream home a reality and the whole process a pleasure! A big thank you to Halina, always went beyond the call of duty

Gee · 29 September 2020

★★★★★ 5/5

Trustpilot

Friendly & helpful service

We just recently exchanged on our property and Paula from Fine & Country was amazing from start to finish. The chain was not smooth running but Paula stepped in and guided the communication between each client. I don’t think we would be completing if it wasn’t for her. Would definitely recommend Fine & Country to anyone moving house.

Michelle · 25 July 2023

★★★★★ 5/5

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Amazing Agents

From marketing and up to the sale of Thornhill House we found Arma and Pip to be competent efficient and highly experienced throughout the whole process and an absolute pleasure to work with There would be no hesitation for us to use them again in the future

Grandma · 4 April 2024

★★★★★ 5/5

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Amazing Agents

From marketing and up to the sale of Thornhill House we found Arma and Pip to be competent efficient and highly experienced throughout the whole process and an absolute pleasure to work with There would be no hesitation for us to use them again in the future

Grazyna · 4 April 2024

★★★★★ 5/5

Trustpilot

Excellent agent

What a fantastic agency and a fantastic agent. Jayson's level of communication is second to none and such a refreshing experience compared to past interactions with other agencies (even those who operate in the luxury market).His expertise is clear from the outset; marketing, communication, property knowledge, project management - Jay really does know his stuff and uses it to get the true value of your home reflected in the offers received and in its ultimate sale.Thank you, Jayson!

Ruth · 14 December 2020

★★★★★ 5/5

Trustpilot

House sold in 4 days.

Debi from Heswall sold our house in 4 days. The process with the lawyers obviously took a little longer :-) Debi's lovely. From meeting her, to getting the house on the market, to dealing with the process, you literally couldn't ask for a better agent. She's managed any problem that came up with patience and a can do attitude. I would wholeheartedly recommend her if you want to sell your house (or even if you want to buy one!)

Catherine · 9 September 2020

★★★★★ 5/5

Trustpilot

Moving house with Fine and Country

Moving house can really be a very stressful experience but James Cooper from Fine and Country ensured that everything went so smoothly! His relaxed manner and professional attention to detail gave us the confidence to know that we were in safe hands. We have no hesitation whatsoever in recommending Fine and Country as an excellent and high quality Estate Agents, who go that extra mile to ensure that you buy the house of your dreams; which we certainly did!

Phil · 30 August 2020

★★★★★ 5/5

Trustpilot

Enthusiastic and Responsive

A great experience with the Norwich office of Fine and Country! From Cameron's persistence and flexibility in selling the house, to Richard and Natasha helping us through last minute problems and niggles to get us to the end of the sale; we couldn't have asked for a better team. They were always responsive, and willing to help when and where needed. Selling and moving house can be a stressful time, but Fine and Country saw us through.

Daniel · 22 February 2021

★★★★★ 5/5

Trustpilot

Energised and successful

Energised, genuine and professional. I never thought I would say about an estate agent ! Both Jan and Ildi are brillant and so committed to the cause. Professional management of viewings, the best marketing without doubt, relentless care and attention, top level communications and all of this with happy upbeat smiling people. We sold our house quickly at a price above our expectations. I thoroughly recommend Fine & Country as they worked very hard to achieve success.

Tim · 22 February 2021

★★★★★ 5/5

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Fine & Country Colchester

Our experience with Buying out first house Fine & Country Colchester was excellent. Tristan was great through the whole process and helped with every hurdle we encountered. Thank you again.

Tasha · 13 November 2020

★★★★★ 5/5

Trustpilot

We bought a house from Fine & Country…fantastic service

We bought a house from Fine & Country Northampton. A friendly service, we felt very well informed and nothing was a ever too much trouble. Thanks to Jonathan Lloyd-Ham and his superb team.

Genii · 22 November 2019