Every review we hold for the Stroud office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid this company…
I have never had a good experience trying to buy with Fine and Country involved.My first attempt to view was cancelled some time after it was SSTC online.My second attempt was to be told even as a cash buyer that I was not allowed to view this property. Of course there were extenuating circumstances but the the communication was poor and practically non existent.I do not recommend doing business with this firm.
Michael · 23 July 2021
Agent replied · 12 June 2024
Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email complaints@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.
★★★★★ 5/5
TrustpilotAs the buyers of our property in the West Malling area
As the buyers of our property in the West Malling area, we couldn’t have been happier with the assistance we received. Emma and in fact all her colleagues were highly professional, supportive and efficient. They made the buying of our new home easier than the selling agents in the selling of our old home. We would recommend the West Malling branch and would certainly use them again but hopefully not in the near future.
Ruth · 6 February 2021
Agent replied · 12 June 2024
Hello Ruth thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Fine & Country West Malling. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotHuge thanks to all the team for working…
Huge thanks to all the team at the Uckfield Office for working with us on our sale . From our first meeting with Freddie to all the subsequent interaction we have had with Amanda, Emily and Declan , we have nothing but confidence and praise in your professionalism . That you are all so friendly too is a fabulous bonus .A great team effort with the right result .
Mr · 13 January 2022
Agent replied · 12 June 2024
Thank you Mr Taylor for your review. I am so pleased to read that Amanda, Emily and Declan at Fine & Country Uckfield provided the kind of service we strive for. I am sure they will be very happy with your kind words.
★★★★★ 5/5
TrustpilotWhat such a helpful company dealing…
What such a helpful company dealing mostly with Tracy from the Diss branch of Fine and Country.Nothing seemed to much trouble buying our new home in Fressingfield, Suffolk.Very obliging when arranging viewing and follow ups. Helped with chasing a broadband supplier.Could not sing her praises enough. Thanks for everything Roy & Jane
Roy · 17 September 2023
Agent replied · 12 June 2024
Hi Roy, thank you for taking the time to review us. We're glad to hear of your positive experience with Tracy at our Diss office, and we wish you the best in settling into your new home.
★★★★★ 5/5
TrustpilotHad a great service from Paula @ Colchester…
Had a great service from Colchester Fine & Country, especially Paula McCartney. She was very attentive & patient with me too. Thanks again. R
Ruth · 25 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Paula at Fine & Country. We will be sure to pass this message onto the Paula who will be trilled.We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotFine & Country were professional and…
Fine & Country were professional and pleasant from their first visit to value through to the completion and beyond.Just over a month after moving they willingly helped to find information from the previous owner.Throughout selling and buying the Diss office kept in regular contact and were very useful in pushing the process when there were the usual difficult moments.They are not the cheapest agents, but they are good.
Mr · 27 January 2022
Agent replied · 12 June 2024
Thank you Mr Elliott for your review for our Diss office, we are so pleased to hear that they provided the kind of service we strive for at Fine & Country. We are particularly impressed to hear that the team went above and beyond in the sale of your home.
★★★★★ 5/5
TrustpilotThanks to Debi for assisting us in selling our property.
Thanks to Debi for assisting us in selling our property. Whilst it took a while, as these thing do, she stayed with it until completion. The photo shoot was really good, and showed off the property at its best. Thanks you for all your effort.
James · 16 November 2022
★★★★★ 1/5
TrustpilotFine and Country? Keep away!
Fine and Country in spite of knowing that our rental contract has a section stating the deposit is to be protected gave our deposit to the landlord without any checks. This is clearly a breach of the contract, which unfortunately we might need to act legally and complain to the regulator. The company has absolutely no ownership and communication is unacceptable.
Goncalo · 14 November 2022
Agent replied · 12 June 2024
Hi Goncalo, thank you for taking the time to leave this review. We are very sorry to hear that you were dissatisfied with your experience. Please can you email complaints@fineandcountry.com with full details of this complaint so that we can escalate this further. Thank you
★★★★★ 5/5
TrustpilotFine & Country - very professional
Fine & Country are a very professional and thorough estate agent. The sale of my property took some time to complete (not because of the agents), but the F&C staff were vigilant from start to finish with Karen handling client viewings of my house, Liberty - Mai progressing the sale and Jay managing the whole process. Great personal contact throughout. Would 100% recommend. Thanks Fine & Country.
Sean · 26 January 2022
Agent replied · 12 June 2024
Thank you very much Sean for your positive review of the service you received from Fine & Country, we are certain that Karen, Liberty and Jay will be very happy to read your kind words.
★★★★★ 5/5
TrustpilotDan was absolutely fantastic helping us…
Dan was absolutely fantastic helping us with our purchase, gave estate agents a good name and helped us with a quite difficult seller!
Simon · 12 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from the team at Fine & Country. We will be sure to pass this message onto Dan. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotSuperb service from beginning to end
Superb service from beginning to end. We were kept informed of every detail throughout our purchase and they were highly professional and supportive.I would not hesitate to recommend Fine & Country North Wales.
Lauren · 2 September 2024
Agent replied · 23 October 2024
Hi Lauren, thank you very much for your positive review, we are pleased you had an excellent experience with us.
★★★★★ 5/5
TrustpilotSo impressed
So impressed by Alice from Willerby Fine & Country. Professional, knowledgeable and she cares for her clients, thank you Alice.
Suzanne · 3 November 2021
Agent replied · 12 June 2024
Thank you Suzanne for taking the time to leave a review for Alice at Willerby - we are so glad to hear that she met all your expectations.
★★★★★ 5/5
TrustpilotWe found Anita Adams {Fine & Country…
We found Anita Adams {Fine & Country Stafford branch} to be very professional but amiable. She managed to sell our property STC in a matter of weeks when it had previously been languishing on the market for five months with another estate agent.She guided us through the whole process, making it as stress free as it possibly could be. Anita obviously loves her job and her enthusiasm shone through.
Sonia · 22 August 2021
Agent replied · 12 June 2024
Thank you for your review Sonia, I am so pleased to hear you had such a positive experience with Fine & Country Stafford. I am certain Anita will be very glad to read your kind words.
★★★★★ 5/5
TrustpilotLiz and Nicola were fantastic
Liz and Nicola were fantastic. They kept us up to date and informed, and were extremely friendly and professional. We'd definitely recommend.
Zoe · 13 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Liz and Nicola at Fine & Country. We will be sure to pass this message onto Liz and Nicola who will be thrilled.We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotEmma Touray true professional
We are looking to purchase a property. Emma Touray contacted us, it was so refreshing to deal with someone who did what she promised! A true professional, pro active, enthusiastic and she listened. A rarity today congrats to you Emma.
Mrs · 23 April 2024
Agent replied · 12 June 2024
Hi Marion, thank you for tasking the time to send your feedback. We are glad to hear you enjoyed your experience with Fine & Country and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotFriendly and Professional service
Friendly and Professional serviceNatasha at fine and country was friendly and Professional. I viewed Saturday and confirmed I wished to proceed Sunday evening by e-mail and was amazed to get a reply from her that evening. Helen the manager made sure the key was sent to The Diss branch for collection and gave her time to tell me about the exciting pursuits available to me when I moved from Hampshire to Filby
Rose · 19 November 2020
Agent replied · 12 June 2024
Hi Rose, thank you for taking the time to leave this detailed review. We're delighted to hear that Natasha, Helen and the team delivered a communicative and proactive service. We wish you all the best as you settle in to your new home in Filby and hope you'll consider Fine & Country should you wish to move again in the future.
★★★★★ 5/5
TrustpilotFirst class service
Fine and Country (Hove office) always provide a first class and professional service. Friendly, helpful and great communication. Thanks again to all the team. Diocese of Chichester
Phil · 23 November 2024
Agent replied · 29 December 2024
Thank you for taking the time to leave us a review Phil. We are happy to hear you had a great experience with the Hove office and hope you decide to work with us again.
★★★★★ 5/5
TrustpilotFantastic - thanks Debi and Penny
Heswall Debi and Penny were fantastic all the way through - the most approachable and helpful agents we have ever worked with. They chased both ends progress every week and made the process feel far less stressful than it would otherwise have been. Huge thanks
LG · 5 September 2022
★★★★★ 5/5
TrustpilotWhat can I say
What can I say, without fine and country Norwich I don’t think my house sale and the rest of our chain would have gone through. Philippa in after sales kept everyone informed and kept on top of all things, often on a daily basis. Her relentless persual of all things ensured we all stayed the course and there are now 4 families all in their lovely new homes. Can’t thank enough.
Tony · 13 January 2021
Agent replied · 12 June 2024
Hello Tony, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Philippa at Fine & Country Norwich. We will pass your lovely message onto Philippa, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotOur fourth transaction in ten years…
Our fourth transaction in ten years with F and C Excellent service as always Thank you Natasha and CameronMichael and Jean Bell
Michael · 12 March 2021
Agent replied · 12 June 2024
Hello Michael, thank you for sharing your experience with Fine & Country. We will pass this message onto the team who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotJoshua was excellent- super proactive…
Joshua was excellent- super proactive finding a tenant and completing very quickly. Excellent service by him all round.
James · 7 December 2021
Agent replied · 12 June 2024
Thank you James for taking the time to leave a review for Joshua. Please could you amend your comment to include the name of the branch he works at, so he can get the recognition he clearly deserves.
★★★★★ 5/5
TrustpilotNicola and Liz of Fine & Country
Nicola and Liz of Fine & Country, Rugby, were simple the best.From the very start their advise, help and guidance was invaluable and thanks to them the sale of my house went through in exceptionally quick time.They went that extra mile and always with a smile. They certainly know their business and made a hugely stressful time an incredibly pleasant experience. I would highly recommend their services to anyone.
Maggie · 3 May 2021
Agent replied · 12 June 2024
Congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country Rugby office. The team will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotHappy we chose Fine & Country,Willerby Branch
We were very happy with the service received throughout the process. Frank showed his experience in his approach to the valuation of a unique house and went out of his way to move quickly to get our property on the market which was much appreciated. Nicki did a great job of keeping us informed and we felt she was fully invested in helping us achieve a sale. Thanks again F&C
Mr · 8 February 2021
Agent replied · 12 June 2024
Hello, thank you for sharing your experience with selling your property with Fine & Country. We will certainly pass this review onto Frank and Nicki, who will be so pleased to know you were impressed by their professionalism and communication throughout the process. Congratulations on the sale of your home and we hope you will consider using Fine & Country again in the future.
★★★★★ 5/5
TrustpilotGreat Job - thank you!
Tania at the Diss office was fantastic, helped us through what turned out to be quite a difficult sale. She kept us in the loop throughout so we never felt things were getting away from us. Highly recommended! Thank you!!
Bernard · 22 March 2024
Agent replied · 12 June 2024
Hi Bernard, we very much appreciate your positive feedback on your experience with the Fine & Country Diss office and hope to work with you again in the future.
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