Every review we hold for the Stroud office, from every platform, shown as written. First names only.
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5/5
TrustpilotThis is the fourth house we have sold β¦ and F+C did a great job.
This is the fourth house we have sold and was unquestionably the best experience we have had. We chose Fine and Country by spreadsheeting the SSTC numbers for all the estate agents in our area and they came top. This was confirmed by quality of the sales materials they generated: the prose was persuasive and the grammar faultless. All contacts were handled most professionally by Tom Spencer and his team and we were particularly grateful for the post-sales advisor Julie Vassar who would. always call us back and keep us in the loop.
Peter Β· 24 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Peter. We are glad to hear you had an amazing experience with Tom, Julie and the rest of the team and hope to work with you again.
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5/5
TrustpilotClitheroe Professionalism you can Trust.
I would absolutely recommend Emma Baldwin at Fine and Country, Clitheroe. Emma handled and managed our property purchase with courtesy and honesty and great advocacy. Emma was always approachable, communicated well, has exceptional knowledge of her portfolio and listened. Emma took time to understand your needs and went out of her way to ensure you are completely satisfied with every aspect of your purchase and sale, timely, efficiently and effectively. Emma liaised both the seller and buyer with great tact and diplomacy. She is an excellent negotiator and a pleasure to work with. Whether selling or buying you can trust Emma. π Thank you Emma for doing a great job for us. We're loving our new home.
Mr Β· 1 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review David. We are pleased to hear you had a great experience with Emma from the Ribble Valley office and we hope to work with you again in the future.
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5/5
TrustpilotExceptional
could not recommend Nicola from Fine & Country more. From the moment we met her at our first viewing, she was the most helpful, considerate and efficient support for our house purchase and she has made the whole process so smooth and enjoyable. Nothing was too much trouble for her and I am so grateful to her for helping us through our purchase with absolutely minimal issues and fuss. Thank you so much Nicola.
Kate Β· 17 June 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to share your experience Kate. We are pleased to hear you had a good experience with Nicola and wish to work with you again in the future.
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5/5
TrustpilotTom from Fine and Country Diss
Tom from Fine and Country Diss, has handled our sale patiently and professionally. There was clear communication from the beginning and we were updated from the sellers side of things throughout. The main office in Diss is friendly and accommodating, the manager even spent time going through TPOs with us and extra advice. We would highly recommend Fine and Country and are very appreciative for all their help in purchasing our family home, Tom & Sheree
Sheree Β· 26 April 2026
Agent replied Β· 2 June 2026
Thank you for taking the time to leave a review Sheree. We are glad to hear you had a great experience with Tom and the rest of the Diss team. We hope you decide to work with us again in the future.
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5/5
TrustpilotExcellent service with F&C
We have just purchased a house through F&C in Diss. We dealt with Tom Spencer, who was amazing to deal with. He was so on it and was always ahead of the game in terms of chasing, phoning and generally trying to get things done, which isn't always easy when you're dealing with solicitors and other agents. I wouldn't hesitate in recommending F&C, and Tom especially ! Thank you!
Caroline Β· 3 June 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to share your experience Caroline. We're happy you had a great experience with Tom and the Fine & Country Diss team and hope to work with you again in the future.
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5/5
TrustpilotFrom the very first contact I was soβ¦
From the very first contact I was so impressed. Kerry was very friendly, professional and efficient, and kept me informed throughout the process, encouraging me to offer although I was waiting for probate. Tom was also charming and so helpful. I now have my absolute dream house and I couldn't be happier. Thank you to all at Fine and Country, Diss.
Customer Β· 24 July 2026
Agent replied Β· 12 June 2024
Thank you for taking the time to leave a review. We are happy to hear you had a great experience with Kerry and the Fine & Country Diss office and hope to work with you again in the future.
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5/5
TrustpilotA BIG thank you to the Colchester Fineβ¦
A BIG thank you to the Colchester Fine & Country Team, particularly Rachele, for their exceptional support in getting our sale and purchase over the line. Navigating a chain of six properties is never straightforward, but their responsiveness and persistent communication with the solicitors were key to securing a successful completion.
Steve Β· 15 September 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Steve. We are pleased to hear you had a great experience with Rachele and the rest of the Colchester team and we hope to work with you again in the future.
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5/5
TrustpilotF&C West Malling were Fabulous
F&C West Malling. Absolutely Fabulous. So pleased we chose F&C. Michael, Emma and Karen were fantastic. Exceptionally professional every step of the way. Managed to secure full asking price from the first person through the door. Massive shout to Michael Commons who went over and above to get the sale over the line. Communication was second to none. Would always pick up the phone or respond to emails promptly. Managed a difficult situation at a stressful time when all around them others failed. They may not be the cheapest but they certainly are the best. Itβs a false economy to go with alternatives. I would not hesitate in recommending them to anyone looking to sell. You will not be disappointed.
M Β· 2 January 2026
Agent replied Β· 2 June 2026
We are pleased to hear you had a fabulous experience with Michael, Emma, Karen and the West Malling team. Thank you for leaving this review and we hope to work with you again in the future.
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5/5
TrustpilotDominique has been an absolute pleasureβ¦
Dominique has been an absolute pleasure to work with throughout the sale of my property. Her knowledge of the market is clear, and she has been consistently attentive and accommodating to my needs as a client. She kept me well informed at every stage of the process and handled the sale with warmth and professionalism.
Jo Β· 30 June 2026
Agent replied Β· 23 September 2026
Thank you for sharing your experience Jo. We are happy to hear you had a good experience with Dominique and we hope to work with you again in the future.
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5/5
TrustpilotBrilliant team who care about their Clients
I have recently sold my house near Carlisle and was supported through the whole experience with the Fine & Country team in Carlisle . Their service and friendly but professional manner was 2nd to none. I cannot praise the whole team enough especially Rosie who went the extra mile. I would recommend them to anyone who is in the process of choosing an Estate Agent in Cumberland.
ELSIE Β· 24 March 2026
Agent replied Β· 2 June 2026
Thank you for taking the time to leave this review Elsie. We are pleased to hear you had a great experience with Rosie and the team. We hope to work with you again in the future.
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5/5
TrustpilotProfessional and friendly
This year, I was in the position of needing to sell our beautiful island home on the death of my husband, a difficult thing to do. Chrissie Taylor at the Fine and Country Isle of Wight office was sensitive to this, and being a βnewbieβ at selling a property (my husband had always taken on this role in the past), steered me through each stage of the process and gave me the confidence I needed that I could do this. She was friendly and very professional, prompt to respond to written or telephonic communication, and in a difficult market, helped me to land that elusive acceptable offer. This is where Heather Banning, the sales progressor took over, equally professional and responsive. Despite just two parties being involved, it was a challenging five months to exchange, but Heather was tenacious and kept up the pressure to get the sale over the finishing line, towards the end communicating almost daily with my solicitor, the buyerβs law firm and the buyer. She deserves a medal! I would have no hesitation in recommending Fine and Country Isle of Wight for their excellent, friendly and professional service.
Jane Β· 3 December 2025
Agent replied Β· 24 December 2025
We are pleased to hear you had a great experience with Chrissie, Heather and the Isle of Wight team and hope to work with you again in the future.
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5/5
Trustpilot5 star performance
Genuine 5 star performance from Liz and Nicola at Fine and Country. The sales process was carefully and thoroughly explained. Our brochure and accompanying video were excellent. We received many viewings and offers leading to a successful sale. Communications were excellent throughout. We would not hesitate to recommend Liz and Nicola.
David Β· 8 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review David. We are happy to hear you had a great experience with Liz and Nicola and the rest of the Fine & Country team. We hope to work with you again in the future.
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5/5
TrustpilotVery professional Lancaster team
The whole team at Lancaster were very professional from start to finish. Although we were selling in a sluggish market they marked our property really well and gave us helpful and productive advice throughout. I would thoroughly recommend Fine and country to anyone selling a good quality house in the Lancaster area. Thank you
Nigel Β· 1 June 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Nigel. We are happy to hear you had a great experience with the Fine & Country Lancaster and we hope to work with you again in the future.
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5/5
TrustpilotPurchase of our dream home
This was our first house purchase in 27 years and from our first viewing through from Fine & Country, through to the "complicated" completion last week, all of the staff were excellent, with special mention to Tom and Julie who were always willing to help and keep us informed.
Chris Β· 6 July 2026
Agent replied Β· 12 June 2024
Thank you for writing a review Chris. We are pleased to hear you had a great experience with Tom and Julie and hope to work with you again in the future.
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1/5
TrustpilotSo Disappointing
We put our house on the market with Fine and Country in Buckingham in 2022 and are about to remarket the property and I just realised how horrendous our experience was. We were conned into paying a 1,000+ GBP marketing fee as they said the would be marketing the property (which is in Buckingham) to London buyers which they possibly did and it is this that persuaded us to sign up. A young lady gave us a quote to 'dress' the house and we discovered she hadn't even gone to the property. Once we had paid the marketing fee, we had to help them rewrite the sales brochure over a period of weeks, due to repeats, spelling mistakes and incorrect plans. It was an absolute disaster from beginning to end. I trust the 2 guys we dealt with have gone on to pastures new. We asked for weeks for a For Sale board as the property is in a conservation area and has quite a lot of footfall and they finally put up a cheap plastic one as apparently the wood was too heavy for the drain. After months, we never had one viewing and the only positive was some OK pictures of the property. Experience was in 2022.
Lee Β· 18 September 2025
Agent replied Β· 24 September 2025
Hi Lee, we are very sorry to hear about your experience. We take feedback like this seriously as we strive to ensure our clients feel treated fairly and with respect throughout the buying and selling process. As our offices operate independently, we would like to make sure the right team can look into this for you. Please could you send us a direct message marketing@hq.fineandcountry.com with the details of the office you dealt with and the agents' name.
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5/5
TrustpilotOur experience with Tania and Tom atβ¦
Our experience with Tania and Tom at the Diss office was excellent from beginning to end. They were both professional and helpful. Julie the After sales Manager kept us informed throughout the process with nothing being too much trouble. We would highly recommend them to anyone looking for excellent service.
Jackie Β· 29 May 2026
Agent replied Β· 2 June 2026
Thank you for taking the time to leave a review Jackie. We're happy to hear you had an excellent experience with the Fine & Country Diss office and hope to work with you again in the future.
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5/5
TrustpilotSimply the best
From day one, Natalie, Chrissie and Heather on the Isle of Wight have been brilliant. Consistently giving open feedback after the large number of viewings they generated aswell as being honest without over promising about the state of the market. They were also very supportive with me during the process up to exchange and then sale, as Iβm not known for having a strong patience gene! Theyβve been brilliant and the best team of agents Iβve ever had the pleasure to do business with; canβt recommend them highly enough.
Kim Β· 11 September 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Kim. We are pleased to hear you had a brilliant experience with Natalie, Chrissie, Heather and the rest of the Isle of Wight team. We hope to work with you again in the future.
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1/5
TrustpilotExpecting good service!!
Having read the reviews, I genuinely thought I would be dealing with a professional company. It all started well with the Horsham office. The estate agent who came to value our property on 27th August seemed pleasant and professional, and left saying that he would be in touch soon. Unfortunately, that is where the professional service seemed to end. A week later, having heard nothing, I emailed and phoned asking for someone to contact me, but nobody did. Finally, on 8th September, I called again and was told that the agent would call me back after he had finished his current call. Two hours later, having still received no call, I contacted the office again. At that point, it felt as though there was simply no interest in having us as customers. If communication is this poor at the valuation stage, it does not inspire much confidence that communication would be any better during the far more important process of selling a property and for that reason we decided not to sell with Fine and Country. Overall, I found the response extremely unprofessional and very disappointing. It was certainly not the level of service I had expected based on the reviews I had read. I would advise anyone wishing to sell their property to look elsewhere for a professional estate agency.
Helen Β· 8 September 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to share your experience Helen. Weβre sorry to hear how disappointed you were with the level of communication you received.
We would just like to clarify that the Horsham office referred to in your review was previously part of the Fine & Country network but is no longer affiliated with us. We appreciate that this does not change the experience you had at the time, but we wanted to clarify the officeβs current status.
We take feedback about the Fine & Country brand very seriously and are committed to ensuring that clients receive the professional and attentive service they should expect from us. If you would like to discuss your experience with our team directly, please feel free to contact us at marketing@hq.fineandcountry.com.
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5/5
TrustpilotThanks Sheldon
Sheldon was a great help through the selling process particularly as only one of the family was living nearby the property being sold. We relied heavily on updates and his communication about status was always clear and reassuring. From our perspective he seems always to go the extra mile to keep the buyer on board and move the process forward.
Mark Β· 6 February 2026
Agent replied Β· 23 February 2026
Thank you for taking the time to leave a review Mark. We are glad to hear you had a great experience with Sheldon. We hope to work with you again in the future.
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5/5
TrustpilotF&C Sale, Diss
The team at F&C in Diss were very efficient and professional at all times. Special mention for Tom Spencer, he was very understanding of the stresses involved and very helpful. I wouldn't hesitate in recommending F&C, thank you!
Tasha Β· 4 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Tasha. We are pleased to hear you had a great experience with Tom and the rest of the Fine & Country Diss team and hope to work with you again in the future.
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5/5
TrustpilotFirst rate service
When you're looking to sell a property in Cannes, the choice of which Estate Agent to use can be daunting. From the outset, our contact with Fine and Country has been exemplary. They have kept us involved at every single stage with responses to queries being immediately dealt with. Their access to buyers was first rate with a steady stream of visits to the property and their feedback about each visit was timely and detailed. I would have no hesitation in recommending Jana at the Cannes office - she provided a level of service and professionalism rarely experienced these days.
Anthony Β· 2 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to leave a review Anthony. We are happy to hear about your great experience with Jane and the Fine & Country Cannes team and hope to work with you again in the future.
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5/5
TrustpilotGreat service for selling
I sold my late parents' Suffolk house thru the Diss branch of F&C, and the service from Tom S, in particular, was exceptional. The initial consultation with Patrick gave me the confidence they would be the right agents to engage, they seemed honest and straightforward, with no hard selling or schmoozing. I was sent weekly progress reports, even when nothing was happening. The sale fell over a few times when our buyers lost their buyers, and F&C kept going with sensible guidance until we got there. It felt like we had a complex chain, but Tom doggedly chased everyone to keep it all going. They're not the cheapest agent, but I felt the service was great value, and I liked their decency and honesty. Also appreciated Tom's sense of humour! I would highly recommend this company. Thanks
Anon Β· 11 June 2026
Agent replied Β· 12 June 2024
Thank you for taking the time to write a review. We are happy to hear you had a great experience with Tom, Patrick and the rest of the Diss office. We hope to work with you again in the future.
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5/5
TrustpilotFirst class service
Liz and Nicola from F&C Rugby provided a first class service throughout the process of selling my late father's house. They were very supportive and always happy to attend the premises, not just for viewings but when I needed to give other trades access (as I live 300 miles away) and in my opinion went above and beyond at every step. F&C were not the cheapest quote we had, but were worth every penny: their marketing was superb and quickly generated a lot of interest in the house (far more than we expected) which led to a good offer. They continued to be in close communication throughout the legal process, gave good advice, and diplomatically negotiated a couple of bumps in the process to ensure everything continued on track. Nothing was too much trouble - even helping to lift a stain out of the carpet which was discovered when the last of the furniture was moved out! I can't thank them enough for helping make an emotionally and logistically difficult process as smooth as possible.
Ellie Β· 22 May 2026
Agent replied Β· 2 June 2026
Thank you for taking the time to share your experience Ellie. We are pleased to hear you had a great experience with Liz, Nicola and the rest of the Rugby team. We hope to work with you again in the future.
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5/5
TrustpilotHouse buying and selling
I have used F&C Leamington to sell my house and then coincidentally F&C Rugby were the vendor agents for the new house we recently bought.
RICHARD Β· 4 July 2026
Agent replied Β· 23 September 2026
Thank you for taking the time to share your experience Richard. We are happy to see you had a great experience with the Fine & Country Leamington Spa team and hope to work with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.