Every review we hold for the Stroud office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGabi and Rebecca, Beccles
Gabi and Rebecca from the Beccles office were superb throughout the sale of our house. Nothing was too much trouble for them and they truly are progress chasers throughout the entire chain unlike many other agents who are just happy to sit back and wait. Thank you so much, and whilst we hope to not need your services again for some time, we would certainly not go anywhere else should the need arise!
Tristan · 22 April 2022
Agent replied · 12 June 2024
Thank you Tristan for taking the time to leave this detailed review. We are delighted to hear that you were happy with Gabi and Rebecca's hard work.
★★★★★ 4/5
TrustpilotGreat friendly personal service
Katie Powney at Fine and Country's Uckfield office was great. She worked really hard and was always helpful and friendly. She must have shown my house 30 times! After accepting an offer and then having it fall through twice we finally managed to sell the house albeit at a lot less than we had started out with (Initially Fine and Country valued it at 575k and we ended up selling it for 500k). Throughout all these disappointments Fine and Country remained positive.The only reason I have not given them 5 stars is because it took a year to get here and I don't really think that was their fault.
Jim · 21 January 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this glowing recommendation of Fine & Country. It's fantastic to see that Katie secured the sale of your property. We will be sure to pass your message onto Katie, who will be thrilled. Congratulations on the sale of your home and we hope to work with you again.
★★★★★ 5/5
TrustpilotExcellent service
Excellent communication and response throughout our recent house purchase. Chris and the team at Diss are always very efficient and professional, clearly knowing the market and their roles well. Thank you
Matt · 10 April 2021
Agent replied · 12 June 2024
Hello Matt, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service the team at Fine & Country Diss provided with your property purchase. The team will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotOutstanding Customer Service, Over and Above in every way
Great estate agent who can’t do enough to help. They didn’t actually end up making commission out of our chain in the end, but at no point did they ever change their approach to helping us along our journey. Built a great relationship and we will be back in the future guaranteed. Specifically Adrienne & Judith in the Wynyard office - outstanding. Thank you both so much.
J · 23 December 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review for Fine & Country Wynyard. We will be sure to give Adrienne and Judith the recognition they deserve.
★★★★★ 5/5
TrustpilotI cannot speak highly enough about Fine…
I cannot speak highly enough about Fine and Country Diss.If you want to sell your property quickly and efficiently do not bother to look else where.From start to finish they followed the sale through helping all the way if any issues came up.ALL the STAFF are second to none, I won’t name them as they are all equal in the way your looked after.We have moved nine times, I only wish I had used them before.Just great experience.
John · 17 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Fine & Country Diss. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with their professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotMany thanks to the Diss office
Many thanks to the Diss office, particularly Chris, Sue and Tania, for getting people through my door and selling my property after a rather lengthy time on the market. Great job by all.
Judy · 8 September 2020
Agent replied · 12 June 2024
Hi Judy, thank you for leaving this great review. We'll be sure to pass this on to Chris, Sue and Tania. We're glad to hear you were pleased with our service and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotIf you are after a dedicated estate agent F&C is the one!
Less than 3 months ago we booked an appointment with Marie from Fine and Country to view a house in Northamptonshire. She showed us around the property and we were both absolutely in love with it. Next day we made an offer and after that we were in touch with Marie daily! She has been so great chasing both ours and the seller’s solicitors, updating us, chasing us, chasing sellers! She really does work hard for her sellers and buyers!
Magdalena · 11 December 2020
Agent replied · 12 June 2024
Hello Magdalena, thank you for sharing your experience with Fine & Country. Congratulations on the purchase of your new home - we hope you continue to love it! We will pass this message onto Marie who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotFine and Country Norwich
I can highly recommend Fine and Country Estate Agents in Norwich to anyone who decides to sell their home. From start to finish, every part of the procedure was handled professionally and efficiently, and I felt confident with each and every member of the team who helped with my sale. It was a pleasure to speak to such cheerful and friendly people who showed commitment and interest throughout the journey. So how do I rate my customer experience? Well, it has to be a 5!
Judith · 8 December 2020
Agent replied · 12 June 2024
Hello Judith, we're so pleased to hear you would recommend Fine & Country Norwich after the committed, professional and efficient service your received with the sale of your home. We will pass this message onto the team, who will be very happy to read your kind words. Congratulations on the sale of your home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotTop Marks!
Top Marks!We have just completed a fairly stressful house sale using F&C as our agents. The end-to-end service F&C was just great. The brochure was fantastic. Communication at all of the stages was regular, friendly, supportive and very patient! This was no mean achievement given the backcloth of COVID and lock-down and the sheer volume of work caused by the Stamp Duty holiday. Thanks to all of you at the Norwich Office, for holding our hand and delivering a successful outcome. Gill Wilson November 20.
Gill · 19 November 2020
Agent replied · 12 June 2024
Hi Gill, congratulations on the sale of your home! We're pleased to hear that despite the added stress of the current climate, the Norwich team were on hand to offer support throughout the process and deliver a fantastic service. We wish you all the best in your new home and hope you'll consider Fine & Country should you need to move again in the future.
★★★★★ 5/5
TrustpilotMy experience with Fine & Country…
My experience with Fine & Country Colchester was excellent... They were innovative in a tough market to find a solution and were very professional from start to finish... I would 100% recommend
Matthew · 12 November 2020
Agent replied · 12 June 2024
Hi Matthew, thank you for this great review. We're glad to hear that our knowledge and expertise is highly appreciated and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotTristan in Colchester F&C was superb…
Tristan in Colchester F&C was superb throughout the sale of our Suffolk property. Even our purchasers were complementary about his work and demeanour. We have bought and sold aprox 5 times in the past 20 Yrs and he is the best Estate Agent we have ever had dealings with. Basically, all the service level promises he made when pitching for the agency he delivered on eg feedback from every viewing, only sending credible viewers not time wasters, and he assisted the speed of a 10 week from viewing to completion turn-around of a complicated sale which might not have completed otherwise. If you don’t use him you’ll be sorry.
Mr · 11 November 2020
Agent replied · 12 June 2024
Hi Steven, congratulations on the sale of your home! What a fantastic review, thank you for your kind words. We're delighted to hear that Tristan delivered an excellent service and we know he'll be extremely pleased to hear this, too. We wish you all the best moving forward, and should you wish to move again in the future, we hope that you'll keep Fine & Country in mind.
★★★★★ 5/5
TrustpilotFine & Country - outstanding agents
Anita our local agent has been superb. Right through the first lockdown and without us being in the house as we had to move for work.Anita and the Fine & Country team have been amazing. They have handled house viewings, offers, surveys and other related activities. They recommended a local solicitor who was excellent and Anita then worked with them day in and day out to make sure the process went through.It's been a long eight months all in with the lockdown but we are happily based up in North Yorkshire now, sad to leave Derbyshire but made really easy by Anita and the Fine & Country team.
Keith · 8 November 2020
Agent replied · 12 June 2024
Hi Keith, thank you for this lovely review. We're glad to hear that your move went smoothly and that Anita was on hand to guide you through the process. Good luck in North Yorkshire, we hope to work with you again in the future, should the need to move arise.
★★★★★ 5/5
TrustpilotWant to sell your Listed property via specialists .....
Fine & County, Diss Norfolk have been superb from start to finish. Real experts. From an excellent appraisal and an honest, reasoned valuation and follow-up personal involvement by Sales Director Chris Scott to managed viewings by an enthusiastic Senior Sales Negotiator, Tania - who always went the extra mile to secure the sale. As well as day-to-day management, communication, preparation and oversight by Office Manager Sue. Certainly the A team in my opinion. Their brochure was top quality and unique, involving seller input via a “one on one” specialist reporter’s interview, as well as professional drone overflights and excellent photography. They were recommended to me and I have absolutely no hesitation in recommending them to you - especially if you have a mature, Grade I or II Listed dwelling. They are the specialists in this type of property who, most importantly, care. They coped admirably with the challenges of the ongoing pandemic. Call them, you will not be disappointed. I’ve been buying and selling property in UK for nearly forty years and the Fine & Country, Diss office is the best I’ve come across. Thank you - team!
Drumadd · 7 November 2020
Agent replied · 12 June 2024
Thank you for taking the time to leave such a brilliant review. We're delighted to hear that Chris, Tania and Sue all delivered an impeccable service and that you were pleased with our marketing materials. We really appreciate your detailed feedback and know the Diss office will be delighted to receive your review. Thank you for choosing Fine & Country, we wish you all the best moving forward.
★★★★★ 5/5
TrustpilotGreat Selling Experience
I would highly recommend the Woodbridge branch of Fine and Country. Mike Warren and the team were fantastic throughout, offering great advise and support at every stage of the selling process.
Ian · 1 February 2021
Agent replied · 12 June 2024
Hello Ian, congratulations on relocating to your new home! We're pleased to hear that Mike Warren at our Fine & Country Woodbridge office provided you with a 5* service, we will be sure to pass your message onto him.Thank you for recommending Fine & Country and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotHALINA AT FINE & COUNTRY
We have just recently sold our home through fine & Country Droitwich after using another local agent who were useless in comparison. Our property was sold within a couple of weeks of launching.Halina from start to finish, through the very difficult covid times, with her knowledge, energy and positiveness guided us through the whole process and can’t thank her enough.I would highly recommend using Fine & Country and ask for Halina to look after you, she gave us outstanding service.
Shaun · 23 October 2020
Agent replied · 12 June 2024
Hi Shaun, thank you for this fantastic review. We're delighted to hear of the quick and efficient sale of your property with the dedicated help of Halina. We wish you all the best in your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotJulie, Fine and Country, Whalley
Thank You, Julie, at Fine & Country, Whalley. We are extremely grateful for your support throughout the purchase process, of both our properties, and the recent sale of one of them. From the negotiation to completion, your assistance was invaluable. We cannot recommend you highly enough. Thanks also to Jason and Emma, always willing to help.
Neil · 18 October 2023
Agent replied · 12 June 2024
Hi Neil, thank you for taking the time to review us. We're delighted to hear that you had a positive experience with Julie and the team at the Whalley office. We wish you all the best and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotPositive Sale
Arma provided an excellent service for us when we had to sell my mother in laws property after she had to go into residential care. It was a very emotional time for us which he handled professionally and with great empathy.He was very approachable,had lots of local knowledge which helped our buyers as we were unable to attend viewings and was very proactive in ensuring that negotiations reached a positive outcome.I would and have recommended him and Fine & Country Derby to many people. Thanks for making a potentially worrying time as painless as possible. Eileen & Andy
Eileen · 23 October 2020
Agent replied · 12 June 2024
Hi Eileen and Andy, thank you for taking the time to leave this lovely review. We're glad to hear that Arma handled your sensitive situation with care and empathy and that you were pleased with our service. We value your feedback and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExemplary service from an Estate Agent
Chamberlains sold my house in Lower Brimley and Fine and Country found the house we bought and now live in.I spent my working life in the Construction Industry and can honestly say that I have never had service from an Estate Agent as good as that we received from Fine and Country.On both deals the Sales Team that we dealt with, being James, Zoe and Amy, were exemplary and the service they gave us exceptional; they could not have been more helpful.And our special thanks and compliments go to James who, I feel, served his Client exceptionally well in selling their property, in most difficult circumstances and equally served us exceptionally well as prospective purchasers. He undoubtedly did an awful lot more than one would expect from an Agent.So, thank you Fine and Country - you did us proud!!
Richard · 22 October 2020
Agent replied · 12 June 2024
Hi Richard, thank you for your great review, we'll happily pass this on to the team. We're glad you were pleased with our service and we hope to work with you again in the future. Congratulations on your new home!
★★★★★ 5/5
TrustpilotMarie at Fine and Country is absolutely amazing!
We have just purchased a property through Fine and Country and Marie the agent dealing with the sale was amazing throughout the whole process! When she showed us around the property she was knowledgeable, polite and professional and was able to answer any questions we had about the property. Once our offer was accepted by the vendor Marie contacted us weekly with updates regarding the entire chain, including updates on our own sale and what needed to be done. She spoke with Solicitors and other estate agents in the chain and always knew what was happening. When things weren’t moving as we wanted or we couldn’t get the answers we needed she spent time chasing down answers and always updated us quickly. Her knowledge around the process of buying and selling houses is second to none and she happily offers support and guidance. We can not recommend her highly enough, without Marie our sale and purchase would have been a far more stressful experience. If we ever move again Marie would be the first person I’d call!
S · 20 October 2020
Agent replied · 12 June 2024
Congratulations on your new home and thank you for this fantastic review. We know Marie will be pleased to hear your kind words. We're glad to hear that she confidently guided you through the process and that you were pleased with our service. We wish you all the best in your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotSmallest Details Covered. Thank you!
My wife and I have recently completed the sale of our property in the Derbyshire Dales. This was the first house I had sold where the Estate Agent has not been a personal friend. I was therefore a little anxious about how it would turn out. I needn’t have worried, from the outset Lee and the Team were superb, nothing too much trouble and always covering the smallest detail. They even covered stuff that we thought wasn’t their job!Thank you to the whole Team.
Howard · 18 October 2020
Agent replied · 12 June 2024
Hi Howard, congratulations on the sale of your house. We're glad to hear not only that you were satisfied with the sales process, but that Lee and his team were on hand to help every step of the way. We wish you all the best moving forward and hope to work with you again in the future if ever you decide to move home again.
★★★★★ 5/5
TrustpilotProfessional and caring
Very professional in every step of the process. Nigel always checked in to ensure everything was on track and always responded to any questions or queries we needed answering. Communication is key and Nigel demonstrated this remarkably. Thank you!
Gill · 16 September 2024
Agent replied · 23 October 2024
Hi Gill, thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with Nigel. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotJan at Fine and Country was a…
Jan at Rutland, Stamford & South Lincolnshire Fine and Country was a committed, considerate and totally professional partner in the sale of our property. What he achieved for us as the sellers, and I believe for the buyers, was exemplary, and we're terribly grateful. The sale went through in the most difficult of circumstances, and was achieved largely by his efforts and wholly under his guidance and very personal care. We can't thank him, or recommend him, enough.
Will · 2 April 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Jan at Fine & Country. We will be sure to pass this message onto Jan, who will be thrilled to know how satisfied you were with their professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotI used an alternative estate agent to…
I used an alternative estate agent to sell my property and had viewed a new home marketed by fine & country. During the months waiting to sell my house the staff at F&C (Willerby, East Yorkshire) gave me advice about improving potential buyers even though they were not my agents. Whilst waiting to sell the staff kept me informed of the house I wanted to buy. When I was in a position to buy the home from them they were as excited as I was that I was finally able to put in an offer. Even though I did not buy the house in the end, fine & country were brilliant support. If I sell in the future I would definitely use you to sell my home and I will recommend you to anyone who is thinking about selling their home. Thank you 😊 xx
Louise · 6 October 2020
Agent replied · 12 June 2024
Hi Louise, thanks for taking the time to leave this review. We're delighted to hear that the team you dealt with went above and beyond to help you during the process. If you would like to leave the location of the office branch you dealt with, we'd be happy to pass this feedback along. We wish you the best of luck on your house hunt and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExcellent Service
James Cooper is an exceptional agent. Professional and energetic, he kept in close touch throughout the process and ensured everything went through smoothly. We couldn’t recommend him highly enough. Thank you James.
Caroline · 22 September 2020
Agent replied · 12 June 2024
Hi Caroline, thank you for taking this time to leave a review for James, we're sure he'll be delighted to hear your feedback. We're pleased to hear you were happy with our service and hope to work with you again in the future. We hope you've found your dream home and wish you all the best moving forward.
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