Every review we hold for the Stroud office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYou can’t beat Fine and Country
I used the Uckfield branch of Fine and Country to help sell my house. I had a number of other estate agents value my house. Fine and Country saw something in my house and valued it highly. Their support, kindness and honesty along the way has been second to none. I am particularly grateful to the staff who worked with me. Such lovely people who totally had my back and my interests at heart. I am really grateful for all they have done to support me and my family. THANK YOU! I would highly recommend them.
Jackie · 4 August 2021
Agent replied · 12 June 2024
Hi Jackie, thank you for your review, it's wonderful to read your kind words, these are exactly the characteristics the Fine & Country brand pride ourselves on. If you can edit your review to include the name of office you dealt with I'd love to pass on your words. Thanks again and we wish you all the best in the future.
★★★★★ 5/5
TrustpilotFine & Country West Malling Highly Recommended
Many Thanks to Michael Commons and the team at Fine & Country, for their expertise and guidance. They helped us to achieve the price we wanted during difficult times. We would highly recommend them.
JAMIE · 3 March 2021
Agent replied · 12 June 2024
Hello Jamie, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service [agent name] at Fine & Country provided with your property purchase. Michael will be so pleased to read your kind words. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotSold 3 bed Stamford house through Fine & Country
We recently sold our 3 bedroom townhouse in Stamford with Fine & Country and the experience was excellent. The team is a close knit, friendly and supportive group who are consistently responsive and helpful. The rate was competitive and included a brilliant photographer and a fantastic property brochure for prospective buyers. One of the team, Christine, conducted all of our viewings after getting to know the house. She talked us through feedback and made suggestions as to how we might improve the buyers experience. The offer process was managed well and we were very pleased with the sale price. All in all a great experience
Nicola · 21 July 2021
Agent replied · 12 June 2024
Hi Nicola, thank you so much for your review, it's great to hear that your experience was excellent with the team in Stamford. We'll be sure to pass on your kind words to the office and wish you all the best in the future.
★★★★★ 5/5
TrustpilotWe were delighted with the service we…
We were delighted with the service we received, especially given that it was in a difficult period which involved the covid pandemic and lockdowns. All the staff we dealt with, were very helpful and promptly followed up on what they said they would do and kept us in “the loop”. They gave us detailed feedback on the various viewings.We would certainly recommend Fine & Country to family and friends. Thank you for making the process less stressful than what it might otherwise have been.
Diana · 5 July 2021
Agent replied · 12 June 2024
Hi Diana, thank you for your review, I'm so pleased to hear that your experience during the pandemic was aided by Fine & Country. If you can edit your review to include the name of the office you dealt with, we'd love to pass on your kind words. Thanks again.
★★★★★ 5/5
Trustpilotreview of fine and country
After trying another local, agent first, who was absolutely useless, and did not sort out any issues, totally unprofessional and even lied , we then chose Fine and country. i can certainly say the lady involved was so helpful, and arranged everything, which we did not have before with the other agents.The video was supurb, and the property was sold and completed before the stamp duty relief ended.I would certainly have no problem using this company again. My experience was with the Sutton Coldfield office. well done.
Adrian · 29 June 2021
Agent replied · 12 June 2024
Hi Adrian, thank you for your glowing review, we're so pleased to hear the team at Sutton Coldfield managed to get you completed before the stamp duty ending! We'll be sure to pass on your kind words and wish you all the best in the future.
★★★★★ 5/5
TrustpilotCommunication from the staff at Diss…
Communication from the staff at Diss Office was excellent. They kept us informed through the whole process. 1st class service !!!!
Caroline · 24 December 2022
Agent replied · 12 June 2024
Hi Caroline, thank you for taking the time to leave this review for Fine & Country Diss.
★★★★★ 5/5
TrustpilotWhere to begin
Where to begin ? Liz and Nicola at the Rugby office of F&C found us our buyer when the previous agent had failed miserably . They secured the sale by being efficient , keeping both us and our buyers up to date at all times , and liaising between solicitors etc.. Achieving a sale is usually fraught with uncertainty but both did their utmost to minimise this and to relieve the stress . At all times they were friendly and re-assuring. My wife and I cannot speak highly enough about them and would recommend their services to anybody wishing to buy or sell a house . I'm almost sad it's all over ( not really!! ).
Chris · 10 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Liz and Nicola at Fine & Country. We will be sure to pass this message onto Liz and Nicola, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotNick at Fine & Country - the agent you need in your life.
Nick at Fine & Country, Bedford supported us in our house purchase. He doesn't come from the same mould as most estate agents, which made him a pleasure to deal with. No hard sell, no pushy sales tactics, he told us how it was, what we needed to know and worked with us to ensure we got the home of our dreams. Always there when we needed him, but left us as well. He had the right balance to ensure we felt supported without being hounded. Highly recommend him if you are selling your property or looking for your perfect home. Good luck in your search. Helen & Paul
Helen · 7 June 2021
Agent replied · 12 June 2024
Congragulations on the purchase of your new home! We're so pleased to hear that you received great service from the Nick at Fine & Country. Nick will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 5/5
TrustpilotGreat Service from Fine & Country
We put our property on the market with Fine & Country last September, after speaking with a number of local agents. Our property was significantly undervalued by Harwich and Village Homes so it was a relief to receive a valuation close to where we thought the property should be marketed and demonstrated that a local firm can be too local. This, along with a competitive fee, made the decision to go with Fine & Country over the other high street agencies we also spoke to an easy one. The communication and responsiveness of the team was excellent from the outset and we received multiple offers for our property within two weeks. The quality of the photographs and particulars they produced was outstanding and clearly instrumental in developing the high levels of interest our property received in such a short period. Paula McCartney became our main point of contact seeing us through some difficulties and we couldn't be more pleased with the service she and Fine & Country provided - she was in regular contact, was always easy to get in contact with, gave sound advice at all stages of the sale and went the extra mile for us. We ended up achieving a sale in excess of the asking price and significantly over the other valuations previously provided. I would have no hesitation in recommending Fine & Country and Paula McCartney. We are very glad we decided to instruct them.
Lee · 4 June 2021
Agent replied · 12 June 2024
Hello Lee, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service [agent name] at Fine & Country provided with your property purchase. Paula will be so pleased to read your kind words. Congratulations on the sale of your home, and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotConsistently polite and professional
Throughout the process of selling our property I have had the pleasure of dealing with several members of staff at Fine and Country Norwich, and they have all been incredibly helpful. Natasha Wright, Richard Cross and Philippa Martinez are all a huge credit to the company. Their customer service skills and willing to go above and beyond to finalise our purchase was just simply outstanding. Thank you all for providing an exceptional service, I highly recommend Fine and Country and would certainly use them again.
Laura · 1 June 2021
Agent replied · 12 June 2024
Hello Laura, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Natasha, Richard and Philippa at Fine & Country provided with your property sale. The team will be so pleased to read your kind words. Congratulations on the sale of your property and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotGreat property purchase with Fine &…
Great property purchase with Fine & Country Northampton! Marie facilitated the purchase and made the process unbelievable smooth. Had 4 other properties fall through due to bad estate agents or solicitors. However Marie, was fantastic, she helped to keep everything on track from fast tracking the survey, ensuring survey findings were resolved promptly, etc. My hopes are that Fine & Country happen to be selling my next property so I have the pleasure of working with them again!
J · 13 October 2021
Agent replied · 12 June 2024
Hi there, we are so pleased to hear your move was made as smooth as possible by the team in Marie and her team. We'll be sure to pass on your kind words and look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotAnita Adams is a pleasure to work with…
Anita Adams is a pleasure to work with - super efficient, thorough and professional. She did a cracking job in selling our barns and we would highly recommend her.
Janine · 8 December 2021
Agent replied · 12 June 2024
Thank you Janine for your kind review for Anita, we are certain she will be elated with your words. We are so pleased to read that she provided the kind of first-class service we strive to achieve.
★★★★★ 1/5
TrustpilotPoor
Called up to request a viewing on a property to be told an offer had been accepted the day before. My partner rang a couple of days later to be told an offer had just been accepted so a different story.Some three weeks later, the property still appears to be on the market on their website and on Rightmove.The branch in question is Staffordshire and, as of today, the property is still not showing as ‘Under Offer’
Scott · 7 December 2021
Agent replied · 12 June 2024
Hello Scott, thank you for taking the time to contact us about your experience, please could you amend your review to include the name of the branch in question and we can speak to them about their procedure with online listings. Thanks again.
★★★★★ 5/5
TrustpilotDominique was great and helped us move…
Dominique was great and helped us move into our dream home.
Dino · 3 October 2023
Agent replied · 12 June 2024
Hi Dino, thank you for taking the time to review us. We're glad to hear of your positive experience with Dominique, and wish you the best in settling into your new home.
★★★★★ 5/5
TrustpilotExcellent service from the Worcestershire office:
Our country equestrian property has recently been sold by Vanessa & Halina at the Worcestershire office. Both ladies were professional and extremely helpful. Communication was good and they both spent considerable time getting to know and understand the property. The marketing was first class including brochures and videos and they worked hard at finding the right buyers and not carrying out viewings for the the sake of it, for example buyers looking for more land than was available which in turn limited wasting time for all involved. Can highly recommend these ladies.
Natalie · 15 May 2021
Agent replied · 12 June 2024
Congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country Worcestershire office. Vanessa & Halina will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.
★★★★★ 4/5
TrustpilotSale of my house
This was a positive experience and had a good outcome. The fact that Covid-19 reared its ugly head just as I decided my house was ready to go on the market was no-one's fault but it did affect the length of time the whole process took, which was unfortunate. I would have very much liked things to have happened more quickly but accept that as far as I'm aware, in all circumstances, everyone was doing their best despite the difficulties.
Marian · 12 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from the team at Fine & Country. We will be sure to pass this message onto the team. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 4/5
TrustpilotThe team at the Woodbridge branch were…
The team at the Woodbridge branch were friendly, polite and attentive at all times.They promptly responded to any queries I had.Selling a house during a pandemic is not an easy task, but Mike and Michael took the appropriate careful measures to show potential purchasers around the house. I was a bit disappointed with price that was finally achieved, during a time when the market was very active. House valuation was at £765000 and price achieved was £720000.Maybe looking more carefully at initial valuation would avoid this.“Sellers views” is a good idea giving potential purchasers from out of the area a picture of local facilities and activities. Suggesting I do that when you first took on the property may have made for a quicker sale.Overall I was very pleased with the service Fine and Country offered and would be happy to use you again.
Kay · 12 May 2021
Agent replied · 12 June 2024
Hello Kay, thank you for taking the time to write this lovely review. It's fantastic to hear of the service Mike and Michael at Fine & Country provided with your property sale. Mike and Michael will be so pleased to read your kind words. Congratulations on the sale of your home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotFine & Country provided exceptional service.
Our sale went on sale in Derbyshire initially in the autumn of 2020. We instructed two agents and the response from potential purchasers was very limited.We realised that we had to think differently, and so Fine & Country was approached since it promised a superior style of marketing. We were not disappointed. The results of the move to Fine & Country were immediate, with a greater number of hits on the web pages which translated into myriad viewings. We sold our house a few months after we had instructed this agency and the sale was at a price greater than the guide price issued by Fine & Country.Fine & Country's local representative, Pip Holden, took complete control of the process; she organised the specialist photographer, the filming of the video and the design of the brochure, (each of which was of an exceptional quality). In addition, Pip presented an engaging piece to camera for the website and advised us on the best way in which the house could be shown to its maximum advantage. Throughout the process, Abigail in Fine & Country's local office provided outstanding support; her organisational and communication skills are second to none.The commission charged by Fine & Country is higher than the other agencies on the High Street. However, the seller benefits from the superior service and the dedicated, personalised attention of an experienced agent. Pip managed all of the viewings, kept in touch with prospective buyers and secured much interest in the property throughout the sale process.At all stages of the sale process we were delighted by the service from Pip, Abigail and Fine & Country throughout. Should we be looking to sell our home again I would not hesitate to give the business to Fine & Country again.
Keith · 8 May 2021
Agent replied · 12 June 2024
Hello Keith, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from the team at Fine & Country Derbyshire. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotFirst Class service from A Top Team
First Class service from Freddie, Katie, Declan and Mandy from the beginning. 2 excellent offers very close to the asking price and regular updates by telephone and email confirmation. The team were always professional, polite and in most cases returned calls the same say or within 24 hours. Compared to the experience with some of the big “National names” F&C were Premier League and the other League 2 despite the fee quotes being much higher with the “Big National” companies. I highly recommend F&C.
Mark · 8 May 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Freddie, Katie, Declan and Mandy at Fine & Country. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with their professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotArma from Fine & Country Derby has been…
Arma from Fine & Country Derby has been excellent throughout our new house purchase, from sorting any issues along the way to ensuring a smooth handover.Cannot rate him highly enough!Thanks again Arma
Paul · 5 May 2021
Agent replied · 12 June 2024
Hello Paul, thank you for taking the time to write this lovely review. It's fantastic to hear of the high level of service Arma at Fine & Country provided with your property purchase. Arma will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotCharlotte, Fine and Country, Colchester
The service and attention received from Charlotte, Craig and Tristan at Colchester was professional, prompt and personal. There were many hurdles and obstacles which they helped us tackle. Would recommend wholeheartedly. Thank you all.
Mr · 13 November 2020
Agent replied · 12 June 2024
Hi there, thank you for taking the time to leave this review. We're delighted to hear that the team were on hand to help each step of the way and that you were pleased with our service. We wish you all the best moving forward and hope to work with you again in the future.
★★★★★ 1/5
TrustpilotI tried to view a property in Compton…
I tried to view a property in Compton Martin, I emailed, them and called them 4 times, only on final call a week later they booked me in. Then two days before the appointment they then wanted me to rearrange! I have just sold two properties in The Chew Valley with another agent, who were far more efficient! Sellers also be aware, their contract states that if you pull out of a sale, you have to pay their fee!
Jayne · 29 June 2021
Agent replied · 12 June 2024
Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email complaints@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.
★★★★★ 5/5
TrustpilotMarie, of Fine & Country Northampton
We were looking for a property to be closer to family and found something which ticked the right boxes. Marie, from Fine & Country in Northampton, proved to be an ideal Estate Agent for us, as buyers, because she was attentive to our needs and was an exemplary communicator. She seemed to work tirelessly, even during ‘non office hours’, and kept us fully informed of progress throughout the entire conveyancing chain. Whilst not intending to move again any time soon, we would not hesitate to use Marie in the marketing of our property if we were.
Crosse · 13 April 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Marie at Fine & Country. We will be sure to pass this message onto Marie, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
Trustpilot5 star service from the Beccles office
5 star service from the Beccles office, Gabby and Rebecca were very helpful always efficient, calls and queries answered immediately, would not hesitate in recommending them.
Angela · 15 April 2022
Agent replied · 12 June 2024
Hi Angela, thank you for taking the time to leave a review for our Beccles branch. We are so pleased to read that Gabby and Rebecca provided a first-class service.
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