Every review we hold for the Stroud office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and friendly
Bought our house through the Diss office. We had a few issues and Sue was fantastic at trying to sort these for us. Much better than the estate agent I used to sell my house !! We were even given a moving in pack when we picked up our keys. I would not hesistate to use this Estate Agent if ever we moved again.
KAREN · 1 November 2020
Agent replied · 12 June 2024
Hi Karen, congratulations on your new home! We're glad to hear that Sue was on hand to guide you through each step of the process and will be sure to share your kind words with her. Thank you for taking the time to recommend Fine & Country.
★★★★★ 5/5
TrustpilotBeyond Impressed
Total professionalism from the outset, and I was impressed at every stage of the sale process. Accurate and honest guide pricing, great market insights, and Dominique managed the process exceptionally well through a challenging environment (covid, tenants, me selling from abroad). Dominique is in a different league from other agents, and is an absolute delight to deal with. Without reservation I recommend F&C Brighton.
Lili · 2 October 2020
Agent replied · 12 June 2024
Thank you Lili for the wonderful review, we're so proud to hear when our agents provide such exceptional service. If you could let us know (by editing your review) which office Dominique works with and we will pass on your feedback.
★★★★★ 5/5
TrustpilotKathryn Anderson is amazing
Kathryn Anderson is amazing, she got through a complicated sale with ease. She really went the extra mile, communication was top notch and I wouldn’t hesitate to use her again. Well done Kathryn!
Customer · 15 March 2024
Agent replied · 12 June 2024
Hi there, thank you for taking the time to review your experience, we are very pleased to hear it was a positive one. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotWe had an excellent service selling our…
We had an excellent service selling our house with Fine and Country in Diss. From meeting Chris for the evaluation and agreement for sale, to everyone in the office (and especially Tania and Philippa) who kept us updated every step of the way. I wouldn't hesitate in recommending them and would happily sell again with them. Many many thanks to the team there.
Miss · 10 December 2020
Agent replied · 12 June 2024
Hello Sarah, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Chris, Tania and Phillippa at Fine & Country Diss. We will pass your lovely message onto the team, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotVery helpful and responsive
We recently purchased a property via Lisa at Fine and Country. Lisa was incredibly helpful and responsive throughout the process whenever we had any queries. She expedited matters via the parties’ representatives where necessary and was often contactable outside of normal working hours. We would certainly get in touch with Lisa again should we hope to market a property ourselves in the future.
Lisa · 23 October 2020
Agent replied · 12 June 2024
Hi Lisa, congratulations on your new home. We're thrilled to hear that Lisa went above and beyond to support you throughout the process and we'll be sure to pass your feedback on to her. Thanks again, we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotSimply the best
From the word go, fine and country have been brilliant. I cannot praise them enough. They have been professional and efficient throughout our sale. Their knowledge and advice has been invaluable. But mainly it’s their personal touch that has really mattered. Our special thanks goes to the Norwich dream team especially Helen Plumstead, Natasha Wright and Philippa Martinez. Well done ladies.
Gabz · 21 February 2021
Agent replied · 12 June 2024
Thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Fine & Country Norwich provided with your property purchase. The team will be so pleased to read your kind words. Congratulations on the sale of your property and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotExceptional professional service
We just wanted to express our gratitude and appreciation to Andries (High Peak office) who has provided us with exceptional service from start to finish. When we first viewed the property he was aware we had come up on a weekend and had travelled 4+ hours to attend and suggested he would be available for a second viewing on the Sunday should we wish to look again. We took him up on his offer and despite him not saying anything; I suspect that he was showing us the house in his own time to save us from a further 8hr round trip for a second viewing. Since we put an offer on the property he has been in regular contact, with updates and always availy to answer any queries we had. He has done more for us than our own estate agent. He has also offered to meet us at the property with the keys on the completion date; which saved us a lot of stress and time by not picking up the keys at the office. What a lovely gesture. He has been nothing but a pleasure to work. Thank you
Terry · 5 March 2024
Agent replied · 12 June 2024
Hi Terry, we are pleased that you had a thoroughly positive experience with the High Peak office, this is exactly what Fine & Country strive to deliver. Thank you for taking the time to review and we wish you all the best in the future.
★★★★★ 5/5
TrustpilotProactive
All the team made the selling experience easier.In the Diss office, Chris managed the upfront activities and looked after the sales process very well.Graham was great at arranging viewings and liaising with prospective buyers, managing the day-to-day work before the sale was agreed (and beyond).And Philippa was very helpful, working hard with people at other stages of the chain to ensure that the sale went through as smoothly as possible.Keeping me updated of progress and pushing where needed to make things happen !Pleased to recommend.
Stuart · 16 December 2022
★★★★★ 5/5
TrustpilotExcellent service
We have just bought a house marketed by the Newcastle and Northumberland office. As we got towards the exchange of contracts there were a few issues and it seemed to be touch and go on whether the chain would break or not. Thanks to the hard work of Sarah and Sophie it all came good in the end. They both worked very hard on this and we are really grateful for all their efforts. They were really supportive and professional throughout the whole process.
A · 19 February 2024
Agent replied · 19 June 2024
Hi A Lewis, it's great to hear of your experience with our Newcastle and Northumberland office, we're pleased that it was a positive one. We wish you all the best in your new home and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotInstructed Fine and Country at West…
Instructed Fine and Country at West Malling on two residential sale transactions.The team of Karen,Jay and Emma were friendly and professional throughout and kept us fully informed of progress. Ably led by Manager Michael Commons who clearly knew the local market and was excellent in price negotiations on our behalf securing successful outcomes on both occasions.Stephen and Sally Stowell
Stephen · 9 May 2021
Agent replied · 12 June 2024
Hello Stephen, thank you for sharing your experience with Fine & Country. We will pass this message onto the team at West Malling who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotWe would like to thank Marie Fritz from…
We would like to thank Marie Fritz from the Bedford office for helping us to achieve the recent sale of our property.Marie's enthusiasm and professionalism helped us enormously, her advice, negotiating skills and always being available made the whole process much less stressful. Marie offered a very professional and courteous service throughout, we would highly recommend her and Fine and Country.
Julie · 8 November 2020
Agent replied · 12 June 2024
Hi Julie, congratulations on the sale of your home! We're happy to hear that Marie was attentive and professional throughout the process and would like to thank you for this brilliant recommendation. We'll be sure to pass your kind words on to Marie and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotJust amazing
We dealt with Chloe in the Oadby office for our Mum's purchase. Let me tell you now, it's been a bloody rollercoaster. After a few houses falling through, Mum found the PERFECT home, which wasn't without it's own obstacles. We absolutely wanted the house and with demanding vendors, we had to push things very quickly. Chloe and the team were great! Chloe was always in communication (and on time) and were very reassuring on many occasions. We couldn't have gotten Mum into her dream home without them so we are truly grateful for their time and efforts.
Charan · 10 November 2022
★★★★★ 5/5
TrustpilotWe have just completed on our dream…
We have just completed on our dream house thanks to Rebecca and her Beccles team. Rebecca was nothing short than wonderful and we could not recommend Fine and Country more. We honestly feel that we couldn’t have made it through the last six months without Rebecca’s constant updates and support. We really appreciate all your amazing work! Many thanks.
Natasha · 17 March 2021
Agent replied · 12 June 2024
Hello Natasha, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Rebecca at Fine & Country Beccles. We will pass your lovely message onto Rebecca, who will be thrilled to read it. We look forward to working with you again.
★★★★★ 5/5
TrustpilotThe Fine & Country team in Northem Lincs
The Fine & Country team in Northen Linconshire based in Briggs were amazing. They took on a challenging sale, were very professional throughout and managed to sell the property in the middle of the first Covid crisis. We are very grateful to the team and would strongly recommend this team to anybody looking to sell their property quick amd easy.
Maurizio · 21 December 2020
Agent replied · 12 June 2024
Hello Maurizio, thank you for taking the time to write this lovely review. It's fantastic to hear of the excellent service provided with your property sale at Fine & Country Northern Lincolnshire. The team will be so pleased to read your kind words. Congratulations on the sale of your home and we hope you will choose Fine & Country again in the future.
★★★★★ 5/5
TrustpilotFine & Country Diss
We bought our lovely home in Palgrave recently through Fine and Country in Diss and dealt with Tania Lennard the whole way from the first viewing to completion. Tania was fantastic, she was honest, professional and efficient -we would recommend her to anyone. When the time comes for us to sell Tania will be the only estate agent on our list.
Claire · 9 September 2020
Agent replied · 12 June 2024
What a lovely review, thank you Claire. We'll be sure to pass your fantastic feedback on to Tania. We're delighted to hear you were so pleased with our service and hope to work with you again in the future.
★★★★★ 5/5
TrustpilotProfessional service in the Wantage office
I couldn't rate Guy Simmons and the team in the Wantage / Oxfordshire office more highly. Professional, friendly and personably from start to finish, with a great local network. He achieved an above-asking price offer from a lovely couple who I am sure enjoyed his helpful and open approach as much as we did.
Alison · 25 January 2022
Agent replied · 12 June 2024
Thank you Alison for taking the time to leave a review for Guy and everyone at our Oxfordshire branch - we are very pleased to read that they provided an excellent service which ended in a sale.
★★★★★ 5/5
TrustpilotCan’t fault the service Michael gave us…
Can’t fault the service Michael gave us fantastic service he was always in control of everything Michael is a credit to the company would certainly use Fine & country again 10 out of 10 service just to say thanks to all the staff and a pleasure to do business with Michael and staff stay save thank you very much
Richard · 6 February 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave this lovely review of the service you received from Michael at Fine & Country. We will be sure to pass this message onto Michael, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.
★★★★★ 5/5
TrustpilotWe would definitely recommend Fine and…
We would definitely recommend Fine and Country, more especially Mark Bolan who gave a service over and above what was expected, something not experienced by other estate agents we had dealt with,Mark never gave up and firmly believed he could sell our property, and he did !! Well Done. We wish Mark every success, Caroline and Joseph Hanson,
Caroline · 22 April 2021
Agent replied · 12 June 2024
Thank you for sharing your experience with Fine & Country. Congratulations on the sale of your home! We will pass this message onto Mark who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.
★★★★★ 5/5
TrustpilotFabulous service! Detailed, personal and sincere.
We recently had the pleasure of buying a house in Norfolk with the help of Fine and Country in Diss. As an international estate agency trainer and property awards judge, I know a thing or two about what good estate agency looks like. The joined-up, sensitive and hard working service we received from their dedicated sales progressor Philippa Martinez was extraordinary from start to finish. She was a delight to deal with. Detailed, personal and on-it at every turn of an otherwise tricky purchase. A great example of why everyone should use a "proper" estate agent! Highly recommended.
RR · 11 October 2022
★★★★★ 1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with this agent. Especially one lady called Claire Millington in Hull and north ferriby who seems to have some grudge against me. She is doing more damage to the vendors when I am offering the asking price and then she makes every possible effort to scuttle the deal.this has happened twice. Better avoid them though most of them are like that but I am sure some good will be still there.
Sanjay · 13 March 2024
Agent replied · 12 June 2024
Hi Sanjay, we are very sorry to hear that your experience with us was a negative one. We will be investigating this further.
★★★★★ 5/5
TrustpilotF&C excellent service
F&C are a little more expensive than competitors however the extra cost is well worth it.They are the only estate agent I have ever used that are proactive and always contactable. Quite often after agreeing the contract estate agents are less than helpful but F&C were available daily to ensure the sale moved along effectively.The process from valuation to sale was efficient and clearly defined. The brochure was also much better quality than standard estate agents.I would highly recommend them if you want a good service and excellent communication.
David · 4 January 2024
Agent replied · 19 June 2024
Hi David, thank you for taking the time to review. We are pleased to hear of your positive experience. We hope you had a Happy New Year and that we get to work with you again in the future!
★★★★★ 5/5
TrustpilotWhat a professional team
Our house purchase was a great experience, thanks to the professional team at Fine and Country Northampton. Marie Fritz was a star! She supported us in every step and made sure we were well informed of all the details. Her passion and calm manner made our first house purchase a joy.
Shireen · 26 April 2022
Agent replied · 12 June 2024
Thank you Shireen for taking the time to leave a review for Marie. Could you please amend your review to include the branch you dealt with so that she can get the recognition she deserves?
★★★★★ 5/5
TrustpilotThey are selling a home, not a house
We had a first class experience with Fine & Country. From the first visit of Christopher, to the viewings, mostly led by Tom, and the very tortuous process of progress chasing by Julie, everything was super professional.The photography was great and showed the house and grounds very well.However the reason for the unequivocal 5 Star rating, is that everyone we dealt with realised that we were not just selling a house, we were selling our home. This made all the difference to us. Some people may wonder if it is worth paying the slightly higher commission that Fine & Country charge. Based on our experience, we would say 100% yes. The kindness, professionalism and attention to detail were exemplary. We cannot recommend them highly enough.
Andrew · 22 December 2023
Agent replied · 19 June 2024
Hi Andrew, thank you for your review, it's always great to hear when a Fine & Country agent goes above and beyond. Can you please confirm that is it Claire from our Rugby office who you dealt with, we'd love to pass on your kind words. Thanks again
★★★★★ 5/5
TrustpilotMike was fantastic
Mike was fantastic. He was professional, attentive and so quick to respond to any questions - we bought our house online from France through this bizarre period trying to get back home to Suffolk.Mike is down to earth, honest and approachable. We are now happily in our new home.Thank you Mike and the team at fine snd country.Leah
Leah · 6 January 2021
Agent replied · 12 June 2024
Hello Leah, congratulations on the online purchase of your new home! We're pleased to hear our Fine & Country agent, Mike, was honest, approachable and down to earth and provided you with a five-star service. We will be sure to pass on your message onto Mike and the team who will be thrilled with your kind words. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
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