Trusted Agent profile · Stroud

Fine and Country Stroud reviews

4.5

★★★★★ Excellent

972 reviews across 2 platforms

17 George Street, Stroud, GL5 3DP

Fine and Country's office in Stroud, at 17 George Street, is rated 4.5 out of 5 across 972 reviews on two platforms, including 3 Google reviews rated 2.7.

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2.7 / 5

3

Reviews on Google

This office

Trustpilot logo

969

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stroud office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lisa was amazing

Lisa was amazing. Managed the viewing, and handled the offer and when we had the ‘chain’ niggles as expected kept a constant line of comms to get us across the line. I spoke to a number of agents across Sutton and whilst some of the individuals were good they weren’t as strong as Lisa. I wish I had sold my house through her and would strongly recommend you to use her.

Dan · 12 April 2021

Agent replied · 12 June 2024

Hello Dan, thank you for sharing your experience with Fine & Country. We will pass this message onto Lisa who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.

5/5

Trustpilot

Fine and Country gave a very good…

Sophie and Charlie Colmer say:Fine and Country gave a very good service from start to finish. The staff were very helpful at all times. Especially Tania and Julie.

Anthony · 7 November 2024

Agent replied · 22 November 2024

Thank you for taking the time to submit a review, we are pleased to hear that you had a positive experience with the Tania and Julie. We hope to work with you again in the future.

5/5

Trustpilot

Paula has been absolutely fantastic in…

Paula at fine and country Brentwood has been absolutely fantastic in dealing with my sale from start to finish. She has always kept me updated on progress and addressed any enquiries or issues, even on her day off. I would highly recommend this company to anyone looking to sell with them. You get what you pay for. Thank you Paula

Rachel · 18 October 2022

Agent replied · 12 June 2024

Hi Rachel, thank you for taking the time to leave this lovely review for Paula. Please can you amend this review to include the name of the Fine & Country branch so that we can give Paula the recognition she deserves. Thank you

5/5

Trustpilot

Chris Scott's 5-star team at Fine & Country, Diss…

I must praise the outstanding 5-star team at Fine & Country, Diss, led by their superb Sales Director, Chris Scott, ably assisted by Tania Lennard, Sue Croft, and Tiffany Kerr, for their consummate professionalism, specialist knowledge and contacts, for always going the extra mile, and always being helpful and efficient. I wish every estate agent delivered first class service of this quality, I highly recommend Chris Scott and his team.

S · 15 March 2021

Agent replied · 12 June 2024

Thank you for taking the time to write this lovely review of Fine & Country. The Diss office will be very pleased to know you thought they provided you with great service and went the extra mile. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.

5/5

Trustpilot

Amazing service

Buying a house from overseas (without seeing it due to Covid) was rather stressful! Whilst some agents - perhaps not surprisingly- thought we weren’t serious buyers, Arma was the opposite. Hi professionalism, communication and helpfulness made a huge difference to us as buyers. Had he not been the agent, I doubt that we would have purchased the house.He genuinely was so different to many of the agents that we spoke to.

Gareth · 10 December 2020

Agent replied · 12 June 2024

Hello Gareth, congratulations on the purchase of your new home from overseas. It's brilliant to hear that your prospective purchase was taken seriously with professionalism and great communication by Arma at Fine & Country. We're so pleased your experience with us was above what you experienced elsewhere and we hope to work with you again in the future.

5/5

Trustpilot

Exceptional Agent for Fine & Country

Lee Armstrong is a very personable representative for Fine & Country. He conducts himself very professionally and has represented us for just over a year. He has arranged for sixteen potential buyers to view the house, six of whom submitted an offer, of which three went to exchange. The final sale was completed with four weeks of the first viewing - amazing!We would certainly recommend Lee to other potential clients.

David · 9 February 2021

Agent replied · 12 June 2024

Hello David, congratulations on the sale of your property! We're so pleased to hear that you received great service from Lee Armstrong, who will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

Exceptional Agent

Lee Armstrong is a very personable representative for Fine & Country. He conducts himself very professionally and has represented us for just over a year. He has arranged for sixteen potential buyers to view the house, six of whom submitted an offer, of which three went to exchange. The final sale was completed within four weeks of the first viewing - amazing!We would certainly recommend Lee to other potential clients.

PEARL · 9 February 2021

Agent replied · 12 June 2024

Hello Pearl, congratulations on the sale of your property! We're so pleased to hear that you received great service from Lee Armstrong, who will be happy to read your lovely review.Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

5/5

Trustpilot

Dedication and commitment

I’d like to thank the team at the Diss office for selling my home. We exchanged today! I’d mostly though, like to thank Sue Croft, the office manager, for her extremely hard work, dedication and commitment. It’s not often in this day and age, that you come across someone who goes the extra mile, but Sue is that special stand out person. Thank you all, for a job well done. Annie

Annie · 5 October 2020

Agent replied · 12 June 2024

Hi Annie, congratulations! Thank you for this fantastic feedback, we know Sue and the team will be thrilled to hear of your review. We're glad to hear that Sue went the extra mile for you and wish you all the best moving forward.

5/5

Trustpilot

Where do we start?!!

Where do we start?!!Josh and Charlie at Fine and Country South Bucks are, put simply, the best in the business!They have dealt with our sale and new purchase in a very proactive manner meaning that we have got to exchange of contracts today in less than 8 weeks- and moving in just over two! Not bad going in the current property climate.The things that made them stand head and shoulders above other estate agents were the following attributes:. Superb communications via message, calls and email . Friendly but professional at all times. Empathetic attitude when challenges arose. Fantastic understanding of our needs, so much that they found our next ‘forever’ home 🤣🤣 and helped us secure it straight away!. A genuine interest in all parties involved, including conveyancers, solicitors etcKeep doing what you’re doing and there will be many more happy property movers coming through the doors of F & C South Bucks!!!(Oh… and if that job comes up- you know where to find me!!)Heartfelt thanks

Melanie · 9 August 2024

Agent replied · 24 August 2024

Hi Melanie, firstly, thank you very much for taking the time to leave a review. We are very pleased to hear that you had such a positive experience with us at Fine & Country and wish you the best in your new, forever home.

5/5

Trustpilot

Very Pleasurable Experience

Buying our property through Fine & Country Diss was a very pleasurable experience. They did the most important thing in our eyes.......Kept us in the loop!Sue Croft of the Diss office was the agent dealing with our purchase, she was professional & a pleasure to talk to throughout the procedure during these somewhat challenging times, understanding we weren't just buying a house but buying a HOME!Thanks Sue

Mrs · 19 August 2021

Agent replied · 12 June 2024

Thank you Mrs Dunn for your lovely review for Sue in the Diss office, I am sure she will be over the moon to hear you are so happy in your new home. We believe communication is key and are very pleased to hear that Sue communicated so well with you throughout the process. Thanks again.

5/5

Trustpilot

There is no praise high enough for…

There is no praise high enough for Rachel & Martin at Fine & Country!They are the epitome of professionalismWhilst at the same time offering a personal service that makes you feel like you are their only ClientThey made the whole experience of selling, buying and moving as smooth as it was possible to do. If you are thinking of selling your house,there can be no better representatives than Rachel & Martin

MRS · 7 September 2020

Agent replied · 12 June 2024

Hi Maggie, thank you for your feedback. It is wonderful to hear that you were pleased with both Rachel and Martin's service and if you could please let us know their full names or office branch, we will be sure to pass this on to them. We are glad to hear of your experience with us and hope to work with you again in the future.

5/5

Trustpilot

The Norwich office staff are amazing!

The Norwich office staff were absolutely fantastic and so supportive during lockdown, helping our long and drawn out purchase to its conclusion. Particular and grateful thanks go to Philippa Martinez and Helen Plumstead who always went the extra mile and worked so hard to keep both sides happy, in difficult and socially distanced circumstances. I would thoroughly recommend the the whole team but Philippa and Helen went above and beyond!

Angela · 18 November 2020

Agent replied · 12 June 2024

Hi Angela, thank you for taking the time to leave this lovely review. We're happy to hear that Philippa, Helen and the team delivered an excellent service, providing dedicated, Covid-secure support throughout what can be a stressful journey at times. We will be sure to pass your kind words on to them. We wish you all the best and hope to work with you again in the future, should the need to move arise.

5/5

Trustpilot

We had a great experience selling our…

We had a great experience selling our home with Liz and Nicola. They were professional, friendly, and kept us informed throughout the whole process.

Jenny · 18 April 2026

Agent replied · 2 June 2026

Thank you for taking the time to share your experience Jenny. We are pleased to hear you had a smooth process and hope to work with you again in the future.

5/5

Trustpilot

The team at Diss were superb

The team at Diss were superb, excellent communication and professional service, special thanks goes to Tom who was thorough throughout keeping us updated promptly on viewings, feedback etc and added a lovely personal touch.

Andrea · 22 June 2024

Agent replied · 24 August 2024

Hi Andrea, we are very pleased to hear of your positive experience with our Diss office, we hope to work with you again in the future!

5/5

Trustpilot

Easy to deal with

Patrick, Chris and Julie at Diss office made the purchase process very easy. Great communication and very professional.

Liza · 31 May 2026

Agent replied · 2 June 2026

Thank you for taking the time to leave a review Liza. We are pleased to hear you had a smooth experience with the Fine & Country Diss office and we hope to work with you again soon.

5/5

Trustpilot

Droitwich Spa

Droitwich SpaWe had great service when purchasing our current property from initial viewing to completion. Communication with the agent, Halina Day, was prompt and efficient throughout the process. Viewings were conducted in a Covid secure manner and we were very comfortable with the arrangements that were put in place. It was a pleasure to be looked after by Halina and her colleague, Richard, for whom nothing was too much trouble.

Andrew · 26 September 2020

Agent replied · 12 June 2024

Hi Andrew, thank you for this great review. We'll be sure to pass this on to Halina and the team. We're delighted to hear not only that you were satisfied with our Covid-19 secure processes, but that with the help of Fine & Country, you were able to find your dream home. We wish you all the best moving forward and hope to work with you again in the future if ever you decide to move home again.

5/5

Trustpilot

Thanks !

We were pleased to discover Arma was the estate agent for this property after meeting before. We found him much more responsive than other agents either viewing as buyers or the sale of our property. We found him to be very communicative with prompt responses to any questions throughout the process. We are now a week into our new home and appreciate his help in getting us here!

Nick · 22 March 2021

Agent replied · 12 June 2024

Hello Nick, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Fine & Country provided with your property purchase. The team will be so pleased to read your kind words. Congratulations on the sale of your home and we hope to work with you again in the future.

5/5

Trustpilot

Fantastic service from Fine & Country Northampton

Fantastic service from Fine & Country Northampton, Marie was magnificent when we had our first viewing, she had full knowledge of the properties on offer and allowed us all the time we needed to look around the property and answered any question we had, Marie’s support never stopped until completion day.Thank you Marie, you made our first house purchase a joy.

Nader · 27 April 2022

Agent replied · 12 June 2024

Thank you Nader for taking the time to commend Marie on her knowledge and support. Could you please amend your review to include the branch you dealt with so that she can get the recognition she deserves?

5/5

Trustpilot

Excellent service from Fine & Country, Willerby

Due to dissatisfaction with another agent, we moved to Fine & Country, Willerby; I wish that we had chosen them from the start. The team of Linda, Nicki and Alice were professional throughout. They gave great advice, were always informative and highly responsive, and made what became a very difficult transaction much easier. I am very happy with the service that we received and would recommend them without hesitation.

Kerry · 29 October 2020

Agent replied · 12 June 2024

Hi Kerry, thank you for this lovely review, we know Linda, Nicki and Alice will be pleased to receive your feedback. We're delighted to hear that you were happy with our service and that the team were communicative throughout the process. We wish you all the best moving forward and hope to work with you again in the future.

5/5

Trustpilot

Outstanding service from F&C Norwich

The experience with Fine & Country in Norwich has been overwhelmingly positive. Natasha has been constantly outstanding and supportive throughout. In what can be a stressful process, with lots of moving parts, Natasha has gone out of her way to keep things moving and to keep us informed. This would have been so very much harder with out her, we could not recommend Fine & Country higher!

Ben · 19 March 2021

Agent replied · 12 June 2024

Thank you for taking the time to leave this lovely review of the service you received from Natasha at Fine & Country Norwich. We will be sure to pass this message onto Natasha, who will be thrilled to know how satisfied you were with her professionalism and support. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.

5/5

Trustpilot

Claire Barrett was just brilliant

Claire Barrett was just brilliant. She was the consummate professional and gave an excellent service. I’ve been in property for more than 10 years and she was the best estate agent I’ve worked with. Fantastic work. Very ethical and honest, a delight to have had the opportunity to work with her. If you get the chance work with Claire. You won’t regret it.

Ranjeet · 14 December 2021

Agent replied · 12 June 2024

Thank you Ranjeet for your wonderful words for our colleague Claire, we are so pleased to hear that she offered a professional and honest service. We hope you will chose Fine & Country again in the future.

5/5

Trustpilot

Paula McCartney Fine & Country

Paula McCartney has handled the sale of our house.Paula is a polite and a friendly lady that looked after the sale of our house in a very professional way.We had no prior experience of selling a property and Paula was always supportive,responsive, patient and helpful explaining everything clearly .We highly recommend Fine & Country based on the care and advice we had from Paula McCartney.

Calypso · 28 July 2021

Agent replied · 12 June 2024

Hi, thank you for your feedback we're so glad you felt supported through the process. If you could edit your review to include the name of the office Paula works for we'll be sure to pass on your kind words. Thanks again!

5/5

Trustpilot

Amazing service

Amazing service. Really felt we were looked after by Fine and Country, great personal service and our best interests were always at the forefront of their approach. Jan their representative helped us through every step of the way. Also prepared an Amazing brochure, and took time with us to get it right. Extremely considerate and helpful staff at every step of the process. Would recommend them to anyone looking to move.

Rosemary · 21 November 2024

Agent replied · 22 November 2024

Hi Rosemary, thank you for taking the time to write us a review. We are so glad you had a good experience with Jan and the team. We hope to work with you again.

5/5

Trustpilot

First class tailor made customer service .. The best one on the Riviera

The purchase of our second home in Cannes during lockdown was made possible thanks to Alice’s professionalism and fiirst class service.. She gave us the best possible tailor made support system 1200 km away from home..I would definitely recommend her assistance to any buyer who has high expectancies and who needs to keep his mind at rest.. Great job , thank you Alice!CD

C · 10 November 2021

Agent replied · 12 June 2024

Congratulations on buying your second home in Cannes, we are so happy to hear that you were more than impressed with the service you received from Alice. We are very proud of our international network and Alice will be very pleased to read this review.

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