Every review we hold for the Strood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan not thank Elizabeth Payne enough! She has been amazing these past few months & has been amazing throughout our house buying process. Always kept us updated & was professional and very friendly. This is our first home and having Elizabeth in charge of our chain eased stress of our backs as she was always on job! Thank you again Elizabeth!PositiveResponsiveness, Quality, Professionalism, Value
Fauzar · 22 June 2022
Agent replied · 21 June 2024
Good Morning, thank you very much for taking the time to leave such a wonderful of the service you have received. Elizabeth was over the moon to read such lovely comments. We all wish you the very best in your new home.
Kindest Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleMegan and the haart letting team have been exceptionally helpful. Megan is very patient and helpful in guiding us through the process and answering all our questions graciously. If there was a 6 star mark would totally give it.
Thank you ever so much to the Haart team. Virtual hugs to you Megan
Cece · 30 June 2023
Agent replied · 28 October 2023
Good afternoon Cece, thank you for your kind review of the service you received from Megan in the lettings team here. She will be incredibly happy to hear your kind words, and is so pleased to have found you a new home! Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleFiona is absolutely amazing at what she does.she was really helpful with the process .thank you fiona we wouldn’t have done this without your help !
Badmus · 11 December 2024
Agent replied · 10 January 2025
Good Morning Badmas, Thank you for your feedback on Larissa here in our lettings team, its great to hear she was helpful on your viewing
★★★★★ 5/5
GoogleHaart estate agents have been very efficient in sourcing buyers for my difficult to sell properties. Olivia has been particularly helpful and efficient and very patient. Taking time to explain the processes and why there might be delays. Thank you
Yvonne · 22 April 2024
Agent replied · 21 June 2024
Good Morning Yvonne, Thank you for your review on Olivia our Sales Progressor. If there is anything else you need please get in contact.
Sales Team at haart Medway
★★★★★ 5/5
GoogleI responded to a general marketing communication sent via post and have been happy with the professionalism of the Haart team from day one. My enquiry was efficiently routed to the local team in Medway. Jack, Megan and team are great. If you want agents that listen, are efficient and transparent in their dealings then reach out. Their price is comparable too.
Joan · 15 August 2022
Agent replied
Good morning Joan, thank you so much for your star rating and feedback on your experience with Jack and Megan in the lettings team here. We are so pleased to have let you home so quickly for you. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings
★★★★★ 5/5
GoogleOlivia was brilliant from taking over the case of a purchase after just joining Haart & all being new to her. Very on the ball ensuring constant chasing/pushing solicitors everyday. Providing updates keeping me in the know of progress & what can be done to speed the process up. Would highly recommended, you will have no trouble dealing with Olivia!!
Ollie · 28 October 2022
Agent replied
Hi Oliver,
Thank you for your kind words about Olivia. I'm glad she has lived up to the high standards we set at haart Medway. All the best in your new home.
Kind Regards, Billie-Jane France | Residential Sales Manager
★★★★★ 5/5
GoogleSorry it's taken so long but only just finished unboxing! Thank you for making our move so stress free, the pictures from Richard at the start were great, almost made us want to stay as it made us realise what a nice home it was for us. Thank you to the team for the way it was dealt with, in particular Gregg who always kept us updated. Would highly recommend Haart to anyone thinking of selling.
James · 29 July 2019
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Medway estate agents
★★★★★ 5/5
GoogleAmazing team, perfect service. As our first time renting, we was unsure of the processes and how it all works ... but the team at Medway Haart where there the whole way to guide us. The online portal service, is very easy and user friendly, this made the experience a lot easier.
Thank you Medway Haart and especially Megan (our case handler) - your have been a incredible.
B Knott.
Baylee · 19 April 2021
Agent replied
Good Afternoon Baylee, thank you for your very kind feedback on Megan and your overall experience with Haart. We appreciate you taking the time to leave a review and I can assure you it was our pleasure to help you with your property search and we are so glad we could help when you needed us! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleI would like to thank Haart Medway for helping me find a property. In particular Rosie Wilks who has been very professional throughout my experience dealing with her. I saw 3 properties with Rosie, and she was very friendly and helpful from the off. Very responsive and always ensured I was kept up to date with progress on a couple of houses I bid for. Would definitely recommendPositiveResponsiveness, Professionalism
Scott · 22 June 2021
Agent replied · 21 June 2024
Dear Scott, thanks for your very kind review, Rosie was over the moon to read such lovely words. Massive congratulations on your offer being accepted.
Kindest Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleThe negotiator, who handled my business was very helpful. My questions were answered satisfactorily and my concerns addressed efficiently and effectively. I enjoyed great quality guidance and would use haart lettings again, hopefully, i can get such excellent negotiator support and guidance. Thank you haart. Thank you Megan. Five stars for sure
Tochukwu · 22 June 2023
Agent replied · 21 June 2024
Good Morning, thank you for your very kind feedback on Keely and for giving feedback on your experience here. We appreciate you taking the time to leave a review and it was our pleasure to help! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleThe hospitality and kind gestures with handful of information received from Haart lettings especially from that of Megan has been enormous I must say. With this I am confident and rest assured my housing worries are settled in no time. Thanks to Megan and the Haart team.
Dr · 25 October 2023
Agent replied · 24 October 2024
Good morning, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleI recently sold my house in lower stoke through haart Medway and could not be happier with how efficient Gregg was in getting the property online and then how Rosie and Billie kept me constantly updated with viewings and then once it was sold how Liz helped keep me updated on the progress and pushed everything over the line.
S · 28 October 2022
Agent replied · 28 October 2023
Good Afternoon, thank you very much for taking the time in leaving your customer review. It was a pleasure to have helped you with the sale and on behalf of everyone at Haart Strood, we wish you the very best.
Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleI would like to say a big thank you to Keely Williams at Haart Lettings, Rochester, Kent office for all her help and assistance regarding my recent experience in renting a property.
She kept me up to date at all times and put my mind at ease.
Keely went above and beyond to give me an excellent service during the transaction.
Thank You Keely.
Dave · 13 March 2022
Agent replied
Good Evening Dave, thank you so much for submitting your feedback on your experience with Keely on the lettings team here, we value your feedback and it's always great to hear when we have done a great job. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings
★★★★★ 5/5
GoogleHaart have been very helpful with helping my Mum sell her property especially Olivia she goes out of her way to help and is always available to answer any questions. I would recommend Haart to anyone looking to sell their property as they make it as stress free as possible.
Cheryl · 30 July 2023
Agent replied · 28 October 2023
Good afternoon Cheryl, thank you so much for your review on the service you received from Olivia in the Sales team here. She will be very pleased to hear how happy you are with the service she provided. Thanks again. haart Sales team
★★★★★ 5/5
GoogleHad such a pleasant dealing with Stephanie. So helpful and quite simply couldn’t have managed with out her. She went out of her way to provide us with everything we needed. Friendly, thorough, helpful and informative.
Thank you Stephanie 💫 …
Kelly · 20 February 2024
Agent replied · 21 March 2024
Good morning Kelly, Thank you so much for your kind words and feedback on the service you received from Stephanie in the Property management team. Thank you again, haart residential lettings
★★★★★ 5/5
GoogleI received a call from Hart . Very well timed as I was looking for valuations for my home . Ryan was extremely helpful and arranged everything for me . I would highly recommend them as he completely understood what I required and put me in touch with the relevant survey department that I needed to continue buying my home . Couldent ask for a more competent agent .
Anita · 5 March 2021
Agent replied
Dear Anita, really appreciate your kind words. Ryan prides himself on providing excellent customer service and was over the moon to read your kind words. Kind Regards.
Stuart Reynolds | Senior Branch Manager
★★★★★ 5/5
GoogleKeely has been the best I purchased a rental property contacted Haart and with in 3 week she got a tenant and done all the necessary electric and gas checks they even come and collected the keys from me I didn’t have to do a thing I couldn’t be happier thank u so much looking forward to a long working relationshipPositiveQuality
Mark · 22 June 2022
Agent replied · 21 June 2024
Good morning Mark, thank you so much for taking the time to leave your detailed feedback on your experience with Keely and the lettings team here. We are very pleased to read your thoughts on the service you received from the team and are glad to hear that we have exceeded the service level. We hope you won't hesitate to give us a call for anything you need in future. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleThis employee need a good review, as she is fantastic. Thanks for you help Stephanie.
Jules · 22 June 2026
Agent replied · 22 August 2026
Good afternoon Jules, thank you so much for your kind words and feedback on the service you have received from Stephanie here in the property management team here at haart lettings. Your feedback is crucial to us we appreciate you taking the time to leave a review. Thanks again, haart lettings
★★★★★ 5/5
GoogleI had a good experience with Agent Megan. She did what she was supposed to do, and everything went smoothly. Today, I had the chance to see a house for rent that I very much liked, and Megan was very professional throughout the process.
Ada · 30 November 2023
Agent replied · 30 December 2023
Good morning Ada, thank you for your kind review of the service you received from Megan in the lettings team. We are pleased to hear your kind words. Thanks again, Kind regards Haart Lettings
★★★★★ 5/5
GoogleCouldnt ask for better service from Ryan!! We didn’t sell our house with Haart as we sold privately but was recommended the solicitors Haart use to get the property through conveyancing nice and quickly and this certainly was the case!! If you want an agent that knows what they are doing and will help you with all your needs then Ryan in Medway is your go to guy
Daniel · 16 March 2021
Agent replied
Hi Daniel, congratulations on the sale of your home and many thanks for your lovely review, Ryan was over the moon to read such kind words. Good luck with the move and please do get in touch should you need any further help in the future. Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleMy partner and I will like to say a big thank you to Gregg for helping with the sale of our house. We were at the point giving up when we contacted Haart and Gregg was very helpful. He was able to get us a good deal and they were professional all the way. Haart attended all viewings,
I was really impressed. I will always recommend Haart and Gregg as a sales representative.
Adetege · 29 July 2019
Agent replied
Hi Adetege Sofela, thank you so much for your positive comments about haart Medway! Thank you, and have a fantastic day!
★★★★★ 1/5
GoogleSo disappointed. We've been waiting a week now to hear about a property we're interested in, and after having called multiple times, we were told that someone would be in contact soon. Just went on the link now to see the let has been agreed - how discourteous that no one has called back to say anything to us, especially after all the chasing we've done. Such a disingenuous service, what a letdown.
Kaynat · 29 July 2019
Agent replied
Dear Kaynat Choudhury We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Unfortunately, you have placed your review on the sales team site. The lettings team are aware and will be in contact. Thank you for sharing your comments haart Medway estate agents
★★★★★ 5/5
GoogleGregg at Haart Medway has been so helpful with my search for my first home, he gave me what felt like the best advice and really took the time to listen to what I had to say. He set me up with solicitors and put me in the direction of a mortgage advisor to make sure the whole process is as smooth as possible!PositiveResponsiveness, Quality, Professionalism
Bethany · 22 June 2021
Agent replied · 21 June 2024
Hi Bethany, thank you for your lovely comments following your recent dealings with Gregg. He is extremely passionate about helping people and your kind words are testament to this. Good luck with your property search. Kindest Regards
Stuart Reynolds | Senior Branch Manager
★★★★★ 5/5
GoogleFantastic Estate Agents - the best we have used to date. Keely Williams has been really helpful and efficient from the start. They managed to let our property in under 24 hours and the process has been seamless. Thank you very much for everything, you have taken the stress out of this process and have been very professional from start to finish. We would definitely recommend.
Sarah · 29 May 2021
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with Keely. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
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