Every review we hold for the Strood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving finally exchanged on our sale, I am delighted to say that our agent, haart of Medway, and the team, especially Greg and Emily in the branch, have delivered a great service in what has been a long sale process down the line. Whether weekly updates, driving action or chain communications, the office team have kept perspective for us when needed!
Thanks haart of Medway. Now for our next chapter in life!
Tristan · 29 July 2019
Agent replied
Tristan James, we're happy to hear you had such a positive experience with our team! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Medway estate agents
★★★★★ 5/5
GoogleHaart in Rochester offers a really amazing excellent customer service. I just can’t recommend the letting team highly enough, in particular Sophie who was brilliant in keeping me as a landlord always updated. I am really happy with the service I have had from the Haart team in Rochester. Well done Sophie.
Dr · 12 March 2023
Agent replied
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Medway
★★★★★ 5/5
GoogleKeely has been the best I purchased a rental property contacted Haart and with in 3 week she got a tenant and done all the necessary electric and gas checks they even come and collected the keys from me I didn’t have to do a thing I couldn’t be happier thank u so much looking forward to a long working relationship
Mark · 13 March 2022
Agent replied
Good morning Mark, thank you so much for taking the time to leave your detailed feedback on your experience with Keely and the lettings team here. We are very pleased to read your thoughts on the service you received from the team and are glad to hear that we have exceeded the service level. We hope you won't hesitate to give us a call for anything you need in future. Thanks again, haart residential lettings
★★★★★ 5/5
FacebookI would like to say a very big thank you to Billie at haart ,she she made sure our purchase went through hassle free and smoothly.she was very polite and professional.i would also like to thank Mandy and Gregg who also very helpful and polite and kept us updated aswell, All at haart done a amazing job and I would highly recommend them for a purchase or sale of your property.
Louise · 28 July 2019
Agent replied
Dear Louise Azzopardi,
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Medway!
★★★★★ 5/5
GoogleRosie W at Haart Medway has been so helpful. As first time buyers she's helped put us at ease with the buying process, been really friendly and recommended a great mortgage broker Lee. She's gone above and beyond to try and help us find and view good properties. We've had the best experience house searching with Haart from all other estate agents so far.
Saira · 21 July 2021
Agent replied
Dear Saira, thank you for your customer review. Rosie was absolutely over the moon to read such kind words and we look forward to being of service with your house hunting. Kindest Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleI chose to do business with haarts as previous agents just didn't fulfil our requirements, Sophie is just great very good communication all the time nothing is to much to ask, the process is effortless, I wouldn't hesitate to recommend and I look forward to committing more business with them in the near future fantastic work thank you!!
Samuel · 16 June 2022
Agent replied
Good morning, thank you so much for submitting your feedback on your experience with Sophie in the property management team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need anything. We look forward to hearing from you again soon! Kind regards, haart residential lettings
★★★★★ 5/5
GoogleOlivia has been amazing from start to finish with the purchase of a property. Cant thank her enough for all the chasing and updates, making sure everything was completed in time, even with the new building safety act regulations! Thank you for all your help!
Shannon · 29 August 2023
Agent replied · 28 October 2023
Good morning Shannon, thank you so much for your review on the service you received from Olivia in the Sales team here. She will be very pleased to know she has provided a great service. Thanks again. haart Sales team
★★★★★ 5/5
GoogleLarissa Goodchild was friendly, insightful and had great communication. She was able to fit me into a viewing at super short notice and kept me in the loop along the way. Haart and Larissa made something tricky easy :)
Chantell · 29 May 2025
★★★★★ 5/5
GoogleMy sister and I recently sold property with Haart. We were very happy with how things were dealt with,Olivia Barguss helped and explained things all through the process. She was there constantly with any issues we had.And many thanks to Billie who arranged the sale of the property.I would highly recommend people using them.
Susan · 13 November 2022
Agent replied
Hello Sue,
Thank you so much for taking the time to leave myself and Olivia a lovely review! It has been an absolute pleasure working with yourself and Maureen. We wish you all the best i the future. You're both welcome to pop in and see us anytime!
Kind Regards, Billie-Jane France | Branch Manager
★★★★★ 5/5
GoogleThe hospitality and kind gestures with handful of information received from Haart lettings especially from that of Megan has been enormous I must say. With this I am confident and rest assured my housing worries are settled in no time. Thanks to Megan and the Haart team.
Dr · 22 June 2023
Agent replied · 21 June 2024
Good morning, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleAlthough I eventually chose another property, I cannot fault the service I received from Honey. She was professional, helpful, and always responded to my messages promptly. Thank you.
Molly · 13 February 2026
Agent replied · 13 April 2026
Good Morning, Thank you for your 5 star feedback on Honey here in our lettings team, It's great to hear she was professional and helpful for you on the viewing.
★★★★★ 5/5
GoogleHoney showed me round a property, she went above and beyond to help me in my situation, she is very understanding and went the extra mile for me
Claire · 13 February 2026
Agent replied · 13 April 2026
Good Morning Claire, Thank you for your 5 star feedback on Honey here in our lettings team. It's great to hear she went above and beyond for you on the viewing.
★★★★★ 5/5
GoogleScott was very helpful to me. he advised me on how to find similar properties to my house so that my property can be assessed for upward review of the value which was erroneously down valued by the surveyor. thank you greatly Scott
Samuel · 28 September 2023
Agent replied · 28 October 2023
Good morning Samuel, thank you so much for your review on the service you received from Scott in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
★★★★★ 5/5
GoogleI recently sold my house in lower stoke through haart Medway and could not be happier with how efficient Gregg was in getting the property online and then how Rosie and Billie kept me constantly updated with viewings and then once it was sold how Liz helped keep me updated on the progress and pushed everything over the line.
A · 13 March 2022
Agent replied
Good Afternoon, thank you very much for taking the time in leaving your customer review. It was a pleasure to have helped you with the sale and on behalf of everyone at Haart Strood, we wish you the very best.
Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleVery pleased with the service I have received and continue to receive with Haart. Can’t thank Sophie enough for her prompt response to my emails and phone calls and for her quick actions to getting things arranged and done for me. Shes a credit to the team!
Chelsea · 31 May 2023
Agent replied
Good afternoon, thank you so much for taking the time to leave your feedback on your experience with the team here at haart. We are very pleased to read your thoughts on the service you received from Keely, Megan & Sophie and we are glad we were able to help out and we hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleKian was helpful over the phone and dealt with my issues in an effective timely manner. Would recommend
James · 18 December 2024
Agent replied · 25 December 2024
Good afternoon James, thank you so much for your kind words and feedback on the service you received from Kian in the property management team. Kian will be over the moon to hear that you would recommend himself and haart to others. Please don't hesitate to reach out if you need anything further. Thanks again, Haart property management
★★★★★ 5/5
GoogleFiona Spahiu was spectacular! She was very kind and very helpful. Fantastic communication throughout the experience and very patient with busy schedules and life as it happens. Would highly recommend!
Isaac · 7 June 2024
Agent replied · 21 June 2024
Good Morning Isaac, thank you so much for your kind words and feedback on the service you received from the lettings team here. Fiona will be over the moon to hear your thoughts on the service you received from here. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleKeely and the rest of the team at Haart are the most helpful, patient estate agents I've ever had the pleasure to deal with. As a remote landlord, they deal with all sorts of things on my behalf which saves me a lot of time and money.
Thank you Keely and the team - you're the best!
JULES · 17 April 2022
Agent replied
Good Morning, thank you for your very kind feedback on Keely and the team, and for giving feedback on your experience here. We appreciate you taking the time to leave a review and it was our pleasure to help! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleI had my first inspection since moving into my property a year ago. Karunveer was very friendly and considerate of the fact I have a disabled child who gets very nervous of new people. He was thorough with his inspection also very polite. Haart is a fantastic company to privately rent from.
Kirsty · 28 October 2022
Agent replied
Good evening Kirsty, thank you for taking the time to leave feedback for the team about your experience with haart and with Keely. We are so glad you are pleased with the service you received and we are happy to have found you a suitable property that we hope that you settle into nicely. Of course should you need anything further, we will be on hand to help wherever we can. Thanks again & we will speak to you soon. Haart residential lettings.
★★★★★ 5/5
GoogleAdam Copas gave me good advice on a valuation and was very helpful!
Jacob · 22 May 2026
Agent replied · 22 August 2026
Hi Jacob,
Thank you for your kind feedback.
Regards Adam Copas Senior Property Marketing Consultant Haart Sales
★★★★★ 5/5
GoogleFirst dealings with Medway haart Lettings and super impressed. Spoke to Keeley at length who was exceptionally polite and very supportive and helpful. She has reassured me that she will assist in my search to find the right property and has kept in touch since with anything she thinks might be of interest. So far I'm very impressed. What an asset to the company... Thankyou 💙👏
Andrew · 13 March 2020
Agent replied · 30 December 2023
Hi Andrew, many thanks for your review of the service provided by the lettings team here. Please do not hesitate to contact us in future. Kind regards haart residential lettings
★★★★★ 5/5
GoogleI had a wonderful experience with Meghan when l was looking for a house to rent. Everything was fabulous and she takes her job seriously. She does not delay but the process moved smoothly. If you are looking for a house l recommend Meghan 100%.
Tamy · 31 May 2023
Agent replied · 28 October 2023
Good afternoon Tamy, thank you for your kind review of the service you received from Megan in the lettings team here. Megan is so pleased to have found you a new home! Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleSo kind and professional.
Esther · 22 July 2026
Agent replied · 22 August 2026
Good Morning Esther, thank you for your 5 star feedback on Larissa here in our lettings team at Medway. Greta to hear you was happy with the viewing with her
★★★★★ 5/5
GoogleGood Afternoon,
I just wanted to say the customer service I have had from Megan & Phillip was excellent.
Farat · 8 November 2024
Agent replied · 8 December 2024
Thank you so much for your kind words and feedback on the service you received from Megan and Phillip. They will be really happy to hear your thoughts on the service you received from Them. Thanks again, Medway Sales
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