Every review we hold for the Strood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaart have been great with dealing with my tenancy from start to finish. Keeley was great at the start, Sophie was great with dealings through the tenancy and Karunveer has been great dealing with the end of tenancy and wash up of deposits and reports.
Thank you Haart
Ian · 14 October 2022
Agent replied
Good Afternoon Ian , Thank you so much for your kind review of the service you received from the lettings team here. We are so pleased from start to finish you have been satisfied. As always, please do not hesitate to get in touch if you should need us moving forwards. Kind regards haart residential lettings & haart Property Management
★★★★★ 5/5
GoogleOlivia Barguss at Haarts is absolutely wonderful. She works well with conveyancers in helping to get things pushed to completion. She'll assist in chasing whatever and whoever needs chasing but not in a pushy way. She's always lovely to speak to and very personable, I highly recommend her!
Joanna · 14 October 2022
Agent replied
Good afternoon Joanna, thank you for taking the time to leave Olivia a lovely review. We're so glad she has impressed you and you've had a great experience with us.
Kind Regards,
Billie-Jane France| Branch Manager
★★★★★ 5/5
GoogleRented an apartment from them recently, process was smooth and quick. Their dashboard was quite intuitive and didn't have any issues from the referencing either. Megan was particularly helpful in facilitating things quickly
Israel · 23 December 2023
Agent replied · 30 December 2023
Good morning Israel, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We are pleased to hear your lovely comments. Thanks again, Haart residential lettings
★★★★★ 5/5
GoogleThank you to Charlie and Michael who have been excellent in showing us a property we are interested in, but also in the honest and highly complementary appraisal of our home. A credit to themselves and Haart - thank you both.
Ben · 31 May 2023
Agent replied · 28 October 2023
Good afternoon Ben, Thank you so much for your review on the service you received from Charlie and Mike in the Sales team here. They will be very pleased to know they provided a great service. Thanks again. haart Sales team
★★★★★ 5/5
GoogleHad a great experience with Haart Strood branch. Olivia and Billie were very professional and ensured the deal was carried out very smoothly.
Olivia went above and beyond to continuously communicate between the solicitors, buyer and seller and made the process very smooth. thanks for the great service, highly recommended
Mohit · 16 July 2022
Agent replied
Hello Mohit,
Thank you for your lovely review. It has been a pleasure working with you and we look forward to helping you find your next investment property. All the best.
Kind Regards, Billie-Jane France | Residential Sales Manager
★★★★★ 4/5
GoogleMy review is solely for Jack, Lettings Manager.
Jack has been a complete constant from beginning to end. His professionalism and conduct, not to mention on the ball dedication is why I am grateful to him for his hard work
I hope that Haart appreciates his Professional capacity, as he is a credit to them.PositiveResponsiveness, Professionalism
DEN · 22 June 2021
Agent replied · 21 June 2024
Good morning Denise, thank you so much for taking the time to leave your feedback on your experience with haart and with Lettings Manager Jack. He will be very pleased to read your thoughts on the service he was able to provide you with and we hope that you will no hesitate in future to pick up the phone should you need us again for your property needs. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleWe cannot thank Jamie Townsend enough for his help and advice that he has given us. His knowledge and expertise are second to none, and I would highly recommend him to any friends and family selling property. Also a big thanks to Emma for all of her advice this morning. Five big stars too both of you.
Mandy · 6 April 2021
Agent replied
Dear Mandy, thank you for your review and taking the time to leave such kind words. Helping customers is at the forefront of everything we do and your feedback is a lovely testament to this. Kindest Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GoogleThe service received was very good. Larissa was very polite and professional.
Adekunle · 11 December 2024
Agent replied · 25 December 2024
Good Afternoon, Thank you for your feedback on Larissa here in our lettings team. Its great to hear she was polite in your viewing
★★★★★ 5/5
GoogleThank you so much Larissa Goodchild, you were really patient and helpful
Audrey · 11 December 2024
Agent replied · 10 January 2025
Good Morning Audrey, thank you for your feedback on Larissa. Its great to hear she was able to help you on your viewing
★★★★★ 5/5
GoogleI have recently just signed a tenancy with haart which has taken time due to covid. Megan C was absolutely fantastic with keeping me up to date with any information and made the whole process quick and easy. Highly recommend haart and can’t thank Megan enough for all her help :)
Rachael · 13 March 2022
Agent replied
Good morning Rachael, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received. We hope that you enjoy your new home. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleKEELY Williams is absolutely FANTASTIC, it only took me two days to rent the house with her help.Absolutely the best estate agent I have ever met. She's very professional, well organized and helpful at any time of the day.If you want service at the highest level, call Keely now.
Sabina · 16 June 2022
Agent replied
Good morning Sabina, thank you for your very kind feedback on Keely in the lettings team here. We appreciate you taking the time to leave a review. Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleKeely has showed us two properties in the last week and was very professional & friendly on both occasions.
We have been lucky enough to secure the second property we looked at and Keely has been fantastic with the viewing, correspondence etc etc..... Haart are lucky to have such a top girl on their team.
Thanks Keely ⭐️
Kat · 28 October 2020
Agent replied · 30 December 2023
Hi Kat, many thanks for your review of the service provided by the lettings team here. Please do not hesitate to contact us in future. Kind regards haart residential lettings
★★★★★ 5/5
GoogleMegan is a dedicated worker, she is so good at what she does. I recommend heart estate and lettings agents medway to anyone that want to rent a property or buy a property, There services is top notch.
Sanni · 30 June 2023
Agent replied · 28 October 2023
Good morning Bukola, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased to have found you a new home. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleThank you to Megan who was a fantastic help with getting our flat! She arranged the viewing, which we attended, got accepted, paid the holding deposit, gave all documents and signed the offer form all in 5 hours at the weekend! It’s all happened so fast, and Megan’s been brilliant; very kind and responsive!PositiveResponsiveness, Professionalism
Billie · 22 June 2021
Agent replied · 21 June 2024
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments.
If you need anything further, please do not hesitate to contact us.
★★★★★ 5/5
GoogleProcess of viewing flat was nice and easy! Megan kept in contact during the whole process and answered all the questions we had during and after viewing :)
Eleanor · 20 February 2024
Agent replied · 21 March 2024
Good morning Eleanor, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We are pleased to have found you a new home. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleThe team have been great so far in helping us move into our first home! Olivia has been so helpful, keeping us in the loop and answering all of our questions detailed and quickly!
Caitlin · 28 September 2023
Agent replied · 28 October 2023
Good morning Caitlin, thank you so much for your review on the service you received from Olivia in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
★★★★★ 5/5
GoogleLarissa was incredibly professional and informative about the property I viewed
Yolanda · 1 December 2024
Agent replied · 8 December 2024
Good Morning Yolanda, thank you for the feedback you received on Larissa here in our lettings team
I'm glad to hear she was professional on your viewing
★★★★★ 5/5
GoogleVery helpful and informative, Fiona has been very helpful with the information and answering questions.
Thank you so much
Oladeji · 27 July 2024
Agent replied · 26 August 2024
Good Morning, thank you for your great feedback on the service you received from Fiona in the lettings team. She will be over the moon to hear !
★★★★★ 5/5
GoogleAmazing, professional and supportive letting agents who do their best to support your needs. All staff I have dealt with have been so professional and friendly. Stephanie was particularly helpful today and efficient. Excellent communication and so helpful.
Carma · 31 May 2023
Agent replied
Good afternoon Carma, thank you so much for your feedback on your experience with Karunveer. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings
★★★★★ 5/5
GoogleWas lovely to meet Larissa, professional and polite, very happy with my viewing. Thank you
K · 13 March 2026
Agent replied · 13 April 2026
Good Morning Kerry , thank you for your 5 star feedback on Larissa here in our lettings team. Great to hear she was helpful on your viewing
★★★★★ 5/5
GoogleRosie Wilks was so helpful and approachable through the house hunting process. She was always available at the end of the phone should we need to speak to her, and frequently kept us informed of new homes on the market that were relevant to our search. Thank you Rosie! Melissa & Dave
Dave · 28 October 2021
Agent replied
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments.
If you need anything further, please do not hesitate to contact us.
★★★★★ 5/5
GoogleLarisa was dealing with us for the last week, she helped secure our new property, she was helpful at every step.. thank you for all your help
J · 20 February 2024
Agent replied · 21 March 2024
Good morning, thank you so much for your kind words and feedback on the service you received from Larissa in the lettings team. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleMegan and Jack have both been extremely helpful and forthcoming with the right information. Megan was a pro with setting us up with a viewing that suited us and Jack was knowledgeable about the property without being pushy.
Top score for these two individuals and I hope their management passes on our commendations.
Edward · 3 August 2021
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with Megan and Jack. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleI really love my viewing appointment with Megan today!!! She took her time to show me around and explained everything to me. Best viewing so far. Thanks Megan
Tosin · 21 January 2024
Agent replied · 21 March 2024
Good morning Tosin, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We hope to find you a new home, and help you with your move. Thanks again, haart residential lettings
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