Every review we hold for the Strood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been looking for a house for more than a month. Mr. Scott Aiken really good estate agent! Showed me so many details when I viewed the house , even showed me how many centimeters the house is from a special website which I didn’t know it. I was really amazed and very pleased with the detailed explanations from him.
Thanks
London · 23 August 2024
Agent replied · 26 August 2024
Good Morning, thank you for your feedback on Scott in our Sales team here at the Medway branch. Great to hear he was able to help you with the property search!
★★★★★ 5/5
GoogleWe have been working with Sophie Osman for sometime (we are a drainage company - Grit ninja Ltd. Sophie is a good communicator with clear and concise clarity about the properties she manages. Pleasure to work with her on a number of occasions.
Dean · 15 August 2022
Agent replied
Good morning Dean, thank you for your star rating and feedback on your experience with Sophie, reviews are invaluable to our business so we are over the moon that you made the time. I am glad that we manage to meet and exceed your expectations and as always you know where we are. Kind regards haart residential lettings
★★★★★ 5/5
GoogleThanks to the wonderful staffs of haart estate and lettings especially Megan.She is very friendly, reliable and approachable .She responded fast all the time and seems to actually care about her customers.Its my first experience with haart and highly recommended.Thank you very much.PositiveResponsiveness, Professionalism
Sibi · 22 June 2022
Agent replied · 21 June 2024
Good evening, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleSophie has been absolutely amazing at sorting out the less than great managed let service. Hopefully she will be allowed to continue to manage and make the changes that are needed. She really has shown outstanding problem solving and persistence in getting to the bottom of various issues. All very much appreciated.
Jo · 24 February 2021
Agent replied
Good Morning Jo, thank you for your very kind feedback on Sophie and for giving feedback on your experience here. We appreciate you taking the time to leave a review about the people you worked with and it was our pleasure to help! Please do not hesitate to get in touch with Sophie and ourselves if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleAfter a change of circumstances with my tenancy, Sophie was more than helpful! She was on hand for all my queries, was so understanding and made everything so easy for me. I am so glad to have had Sophie as a property manager! Thank you Sophie!
Megan · 13 March 2022
Agent replied
Good morning, thank you so much for submitting your feedback on your experience with Sophie on the lettings team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need anything. We look forward to hearing from you again soon! Kind regards, haart residential lettings
★★★★★ 5/5
GoogleThank you to Megan who was a fantastic help with getting our flat! She arranged the viewing, which we attended, got accepted, paid the holding deposit, gave all documents and signed the offer form all in 5 hours at the weekend! It’s all happened so fast, and Megan’s been brilliant; very kind and responsive!
Billie · 12 August 2020
Agent replied
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments.
If you need anything further, please do not hesitate to contact us.
★★★★★ 5/5
GoogleStuart, Rosie and the team at Strood Branch in Kent,
Absolutely amazing team and so helpful during this pandemic and us being long distance. Always kept us informed and Stuart went the extra mile to get the sale through. Couldn't ask for a better Estate agent than Haart, Strood, Kent. ....highly recomended.
Debbie · 5 February 2021
Agent replied
Hi Debbie, really appreciate your kind words and thank you for taking the time to leave a review. It absolutely made my day being able to call with the great news that your home had exchanged contracts and from everyone here at Haart, we wish you and your family all the very best for the future. Kindest Regards
Stuart Reynolds | Senior Branch Manager
★★★★★ 5/5
GoogleLarissa was great very polite and poffesional
Laura · 1 December 2024
Agent replied · 8 December 2024
Good afternoon Laura, Thank you for your feedback on Larissa here in our lettings team. Great to hear she was polite on your viewing
★★★★★ 5/5
GoogleI would, without hesitation, recommend Haart Lettings for their efficiency, professionalism and understanding.
Keely Williams is very efficient and a professional contact.
Thank you and all the Strood branch:
Jack Thompson, Megan Sophie thank you for your support and efficiency.PositiveResponsiveness, Quality, Professionalism, Value
Sharon · 22 June 2022
Agent replied · 21 June 2024
Good morning Sharon, thank you so much for taking the time to leave your feedback on your experience with Keely and the lettings team. We are very pleased to read your thoughts on the service you received from the team and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, Haart residential lettings
★★★★★ 5/5
GoogleKeely at Haart Medway has been amazing during the process of me and my partner applying for our first home. She’s been extremely attentive and so helpful and I’m so glad we chose to work with Haart. Thank you for everything, Keely!PositiveResponsiveness, Professionalism
Becky · 22 June 2022
Agent replied · 21 June 2024
Good morning, thank you so much for taking the time to leave your feedback on your experience with Keely. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleElla was really informative about the property and had very good rapport with us. It was very easy to organise next steps regarding renting the property as she answered messages promptly.
Mahdi · 30 July 2023
Agent replied · 28 October 2023
Good afternoon, thank you for your review and kind feedback on your experience with Elle in the lettings team here, we are really glad we were able to meet your expectations and we look forward to handing over the keys to your new home! As always, please do not hesitate to get in touch. Thanks again, Haart residential lettings
★★★★★ 5/5
GoogleThank you Stephanie Dowdeswell for your professionalism in dealing with the pending repairs of our property. Most especially the back and forth communication with the Landlord.
Olusegun · 30 November 2023
Agent replied · 30 December 2023
Good Evening, thank you so much for your review on the service you received from Stephanie in the Property Management Team. She will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Property Management.
★★★★★ 5/5
GoogleMegan Clegg and the Haart Estate and lettings agents (Medway) took me through a seamless, stress-free and professional process in renting a property in Rochester. Without their assistance and guidance, it would have been an uphill task. Thanks Megan!
Anthony · 13 November 2022
Agent replied
Good morning Anthony, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleMegan is so lovely and very approachable ✌️🤍the fact that she called me to update on the property is so lovely …
Tolani · 20 February 2024
Agent replied · 21 March 2024
Good morning Tolani, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleThank you Miss Larissa for your kindly and amazing services .
Very helpful staff and i definitely recommended everyone to try the haart state agents once .
Obid · 18 April 2025
★★★★★ 5/5
GoogleLooking to buy my first home. I was put in contact with Rosie and found she is a very kind, helpful and professional lady whom has given brilliant and crucial advice. I would highly recommend Harrt as an agent and Rosie as an individual.
D · 13 March 2022
Agent replied
Hello, thank you so much for writing Rosie a review. Rosie is an asset to our team and we're so happy you've had a great experience with us.
Kind Regards - Billie-Jane France - Residential Sales Manager
★★★★★ 4/5
GoogleWe received a very fast and awesome assistance from Megan Clegg of Haart estate and lettings in finding and securing the home that we've moved into.
Thank you Megan!
Rebecca · 29 August 2023
Agent replied · 28 October 2023
Good afternoon Rebecca, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased to have been able to find you a new home. Thanks again, Kind regards Haart Lettings Team
★★★★★ 5/5
GoogleThank you to Rosie Wilks at Haart Estate Agents Medway for a great service so far, we haven't found the property we are looking for yet but I am sure with your help we will. Your communications with us have been exceptional and we thank you for that.
HELEN · 26 June 2021
Agent replied
Dear Helen,
Thank you for your review, we will continue to do all we can to help in your property search. Kindest Regards
Stuart Reynolds | Area Partner
★★★★★ 5/5
GooglePhil is always incredibly helpful and quick at getting back to me when I have a question or need anything from him. Thank you Phil!
Charlotte · 30 November 2023
Agent replied · 30 December 2023
Good afternoon Charlotte, Thank you for leaving Phil a 5* google review for the work he has done for you. All the best the sales team at haart Medway.
★★★★★ 5/5
GoogleMegan has been amazing during my time of looking to move home especially in this testing period the country is facing @ the moment, she has been nothing but efficient polite and truly professional.
Thanks Megan and the haart estate and letting agent team .PositiveResponsiveness, Quality, Professionalism, Value
Akpesiri · 22 June 2021
Agent replied · 21 June 2024
Good morning, thank you for your kind feedback on the team. We appreciate you taking the time to leave a review of your experience with us. Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
★★★★★ 5/5
GoogleHarjas has been excellent when engaging about buying a new home. Her communication and flexibility has been fantastic.
Amy · 22 April 2024
Agent replied · 21 June 2024
Good morning Amy. Thank you for your review on Harjas. If there is anything else you need please get in touch. Sales Team at haart Medway.
★★★★★ 5/5
GoogleLarissa has been brilliant. Helped us with all of our questions that needed answering while looking for a house to rent.
Emma · 20 February 2024
Agent replied · 21 March 2024
Good morning Emma, thank you so much for your kind words and feedback on the service you received from Larissa in the lettings team. Thanks again, haart residential lettings
★★★★★ 5/5
GoogleI met Larissa for the second time, and she consistently demonstrated exceptional professionalism. In short, she has a real talent for marketing. While I’m not entirely sure about securing the property I viewed, I felt assured that she did everything she could for any prospective renter. She genuinely deserves her role, if not an even better one.
Ven · 24 September 2024
Agent replied · 26 August 2024
Good Afternoon, thank you for your detailed feedback on kind review on Larissa in our lettings team, Larissa will be over the moon to hear your experience was such a positive one and hopefully she will see you again soon to help further with your property search. Thanks again, haart residential lettings.
★★★★★ 5/5
GoogleMy first experience with Haart estate agent is excellent. Billie, Jane residential manager Medway Haart in very friendly and professional way kindly assisted me in finding what I was looking for (lovely flat).
Viewing was arranged perfectly and very good communication and great understanding of the client’s needs. Thanks
Marta · 16 March 2021
Agent replied
Dear Marta, Billie-Jane was thrilled to read your kind review as providing the very best customer service is of paramount importance to everyone in my team. Good luck with your property search and we look forward to be of continued service to you. Regards
Stuart Reynolds | Area Partner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
