Trusted Agent profile · Strood, Kent

haart Strood reviews

★★★★★ Excellent

1,045 reviews across 2 platforms

141 High Street, Strood, Kent, ME2 4TJ

Part of haart, see every office.

haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,001

Reviews on Google

This office

Facebook logo

4.4 / 5

44

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Strood office, from every platform, shown as written. First names only.

5/5

Google

My first experience with Haart estate agent is excellent. Billie, Jane residential manager Medway Haart in very friendly and professional way kindly assisted me in finding what I was looking for (lovely flat). Viewing was arranged perfectly and very good communication and great understanding of the client’s needs. Thanks

Marta · 16 March 2021

Agent replied

Dear Marta, Billie-Jane was thrilled to read your kind review as providing the very best customer service is of paramount importance to everyone in my team. Good luck with your property search and we look forward to be of continued service to you. Regards Stuart Reynolds | Area Partner

5/5

Google

Haart were very helpful all the way through the process, especially Megan who was happy to help every time I txtd her with an issue, but actually evrryone I spoke to at Haart was lovely.

Kate · 11 February 2023

Agent replied

Good afternoon Kate, thank you for your kind review of the service you received from Megan and the lettings team here. We are so pleased to have been able to find you a new home and help every step of the way. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team

5/5

Google

Haart is one of the best estate agents. Very experienced and professional in all their dealings. Megan Clegg is absolutely a diamond. This is the second time she has served us and she has been consistent. Very efficient and professional.PositiveResponsiveness, Professionalism

NathMervic · 22 June 2022

Agent replied · 21 June 2024

Good evening, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings

5/5

Google

When I was looking for a place to live this guy put me in touch with haart and said take a look and see what comes up he was a absolute top guy as to without him chatting to me couldn't have found a place thank you for everything Phil Horley

Jay · 18 December 2024

Agent replied · 25 December 2024

Good Morning Jay, Thank you for your feedback on Phil Horley in our sales team. Its great to hear you loved the referral to haart and that Phil was extremely helpful in finding your new property.

5/5

Google

Dealt with Stephanie Dowdeswell at the Roch strood branch and would like to say very professional very helpful and when job was completed phoned to see was completed and ok,excellent service thank you Stephanie

Martin · 10 March 2023

Agent replied

Good afternoon Martin, thank you so much for your kind review of the service you received from Stephanie in the Property Management team. Kind regards, haart property management

5/5

Google

This review is for maintenence services from haart. Was a bit hard to find the number to call, but once I found it Ryan answered immediately and was extremely helpful. Our boiler was leaking water and he managed to get someone to come out and fix it in 4 hours on a Saturday afternoon! Thank you,Ryan, saved us from extended trouble and our landlady's property from water damage.

XxNatsukix · 29 February 2024

Agent replied · 21 March 2024

Good afternoon, Thank you so much for your kind words and feedback on the service you received from Ryan in the Property management team. Thank you again, haart residential lettings

5/5

Google

Excellent friendly service from Gregg and the team when they sold my house, always keeping me up to date and never made me feel like they didn't have time for me. Warren dealt with my mortgage needs and was also brilliant and helpful. Already recommended Haart to a friend. Best agents I've ever dealt with!

Zoe · 29 October 2018

Agent replied

Dear Zoe, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property and that you have already recommended our services to one of your friends! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

We have used Haarts for many years now and have always found them to be professional, reliable, efficient and friendly. We highly recommend Haarts, especially Jack Thompson, who always goes above and beyond!

Kristy · 1 April 2023

Agent replied · 28 October 2023

Good afternoon Kristy & Ray, thank you so much for your kind review and feedback on your experience with the team here. Jack will be thrilled to hear that he has met and exceeded your service expectations. As always, please don't hesitate to reach out to the branch, Jack and the team will look forward to speaking to you again sometime soon. Kind regards Haart residential lettings

5/5

Google

The were able to give me an immediate viewing for the same day I called. Megan was very helpful and kind. She showed us around the property and was able to get a response from the landlord very very quickly.

Uwais · 16 July 2022

Agent replied

Good morning Uwais, thank you so much for your star rating and feedback on your experience with Megan in the lettings team here. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings

5/5

Google

Was very fast and smooth transaction making the move a lot easier from the previous property to the new property Megan was extremely helpful and polite she supported us with all that was needed for the move

Darrel · 13 November 2022

Agent replied

Good afternoon Darrel, thank you so much for your kind review of the service you received from Megan in the lettings team here, she will be very glad to hear you have been happy with the service provided. Enjoy your new home! Kind regards Haart Lettings Team

5/5

Google

Good customer service, very good and lovely reception.

Stev · 13 March 2026

Agent replied · 13 April 2026

Good afternoon Steve, Thank you for your 5 star feedback on Larissa here in our lettings team.

5/5

Google

Went for a viewing on a lovely property. Larissa was very helpful and answered all my questions.

Timothy · 22 April 2024

Agent replied · 21 June 2024

Good afternoon, thank you so much for your kind words and feedback on the service you received from Larissa in the lettings team. Thanks again, haart residential lettings

5/5

Google

Megan was really helpful with my viewing and she was influential in helping me decide to proceed with the apartment.

Babajide · 20 February 2024

Agent replied · 21 March 2024

Good morning Babajide, thank you so much for your kind review of Megan in the Lettings team. We are so pleased to have found you a new home. Thanks again, haart residential lettings

5/5

Google

Thank you for all your help. Particularly thank you to Lee-Anne from letting department. She is so professional and have experience, and patient. So highly recommend .PositiveResponsiveness, Quality, Professionalism, Value

Xiaoliang · 22 June 2023

Agent replied · 21 June 2024

Good morning, Mrs Huang, Thank you for your review and feedback for the Strood Branch. We’re really glad you enjoyed your experience with us and I am sure Lee-Anne will be pleased with the 5* feed back. Your review means a lot to us, and we’re pleased to have delivered the excellent level of service that we expect to provide to all our customers. Don’t hesitate to contact us again if there’s anything else we can help you with in the future.

5/5

Google

Megan and the team have been so helpful at all stages of sorting out our let. Quick to respond and clarify any questions we had, making the process a whole lot less stressful :)

Olivia · 11 February 2023

Agent replied

Good morning Olivia, thank you so much for your kind review of the service you received from Megan in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team

5/5

Google

Thank you to Megan Clegg Jack Thompson for their enormous help on finding a suitable tenant and getting over the asking price rent. They are very efficient at their job. Very happy :)

Wendy · 12 March 2023

Agent replied · 28 October 2023

Good afternoon Wendy, thank you for your kind review of the service you received from Jack and Megan in lettings team here. We are pleased to have managed to find you a new tenant. Please do not hesitate to reach out if you need further help! Kind regards Haart Lettings Team

4/5

Google

Gregg from haart estate agents in Strood has been really helpful in helping to find us a bungalow to buy in Cuxton. He has been polite and courteous, always responding to our queries just as soon as he can. He has also kept us informed each step of the way so far

Steve · 29 October 2019

Agent replied

Dear Steve Kemp, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Gregg King haart Medway estate agents

5/5

Google

Meghan was amazing. The process was fast. I had looked for houses to rent for so many times but the way she handled my process was fabulous. Thank you Megan.

Nudawn · 31 May 2023

Agent replied · 28 October 2023

Good afternoon, thank you for your kind review of the service you received from Megan in the lettings team here. We are so pleased to hear you have been happy so far! Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team

5/5

Google

I fully recommend using Haart for any service they offer. After much research for a letting agent, I settled to go with Haart after visiting their branch and being made to feel very welcome. All their staff are very friendly and the facilities are of the highest quality. Recent conversations with Haart, mainly Sophie, have always been welcoming and almost made to feel like part of the Haart family and Sophie has always been very helpful with any queries I have had. Professional & trusting. Staff are always helpful, friendly and smart. The services Haart offer are fair and well presented, which makes every process they offer easy and understandable.

A · 22 March 2023

Agent replied · 21 March 2024

Good morning Andrew, thank you so much for your star rating and feedback on your experience with Sophie and the lettings team here. Reviews are so valuable to us so we really appreciate you taking the time. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings

5/5

Google

Highly recommend renting through haart Strood and I can't thank Sophie Osman enough, she has gone above and beyond to help with any issues I've had and been incredibly responsive. Fantastic & professional service as always. Thank you Sophie!

Billie-Jane · 22 June 2022

Agent replied · 21 June 2024

Good Morning Billie, thank you so much for submitting your feedback on your experience with Sophie at the lettings team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings

5/5

Google

Asan was fantastic , very good customer service . Friendly top guy

Jason · 27 June 2024

Agent replied · 26 August 2024

Good morning Jason, thank you so much for your review on the service you received from Asan in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.

5/5

Google

Billy has been so great in supporting the sale of our house. Nothing is too much trouble and always a quick and positive response. Nice to have a friendly, professional person to go to with any concerns. Thanks Billy

Karen · 16 June 2022

Agent replied

Hi Karen, thank you so much for your kind words. Myself and the team look forward to continuing working with you on the sale of your home and taking you forward to completion. Should you need anything at all I will be on hand to assist. Kind Regards - Billie-Jane France | Residential Sales Consultant

4/5

Google

We received welcoming, helpful service and on the spot recommendation from Megan and Jack from Haart estate and lettings in finding a house. Thank you Megan

Tonde · 29 August 2023

Agent replied · 28 October 2023

Good morning Tonde, thank you for your kind review of the service you received from Megan and Jack in the lettings team here. Do let us know if you need anything further, Kind regards Haart Lettings Team

5/5

Google

I would highly recommend this company, especially Megan whom we dealt with. She was extremely helpful and fast dealing with any queries we had resulting in a smooth process of moving home.

Ella · 6 March 2023

Agent replied

Good morning Ella, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased to have found you a new home. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team

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Questions about haart Strood

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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