Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

What do you need help with?

Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Happy client here, thank you so much Abi Daly, i coudn't have asked for more my experience with hunters was so smooth, Abi helped my husband and i secure the house we wanted, i was not nervous about the process or about what happens next because she explained everything nicely and would call us regarding next steps to take. Thank you again Abi and Hunters.

Margret · 14 December 2023

Agent replied · 11 June 2024

Thank you for your review and kind words for our lettings team, Margret. We are pleased the process was so smooth for you!

5/5

Google

All the way through the selling process, Hunters have been exceptionally responsive and proactive to ensure our sale ran smoothly. Ellis was very quick to list our property and it sold within the first weekend of viewings. Sam then managed our sale and without her the process would have not been as smooth. She communicated with us regularly and was constantly chasing the rest of the chain. We would highly recommend Hunters.

Hannah · 12 June 2023

Agent replied · 11 June 2024

Hi Hannah, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received.

5/5

Google

Trying to change house and having been disappointed via another agency, Hunters came to the rescue. In a short while, we were able to get another and meet our deadline. Thanks to Abi, who brought a fast solution and made it so easy and quick. I wanna say thanks to hunters and Abi again, you saved me.

Ajayi · 12 May 2024

Agent replied · 11 June 2024

Thank you for sharing your positive feedback, Ajayi!

1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

5/5

Google

We move into our beautiful new home tomorrow and cannot thank Sam at Hunters for the help and support she has provided along the way! She has been professional, helpful & supporting throughout! So glad the house we loved was being sold through Hunters, would recommend !

Lauren · 9 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review, Lauren. We are so glad to have helped you throughout and we appreciate your recommendation.

5/5

Google

Following a bereavement it is never easy to let go of a loved ones property, but Hunters made this process far more easier with their professional and caring service. We were kept informed throughout and they all worked tirelessly on our behalf all through the pandemic. They are a lovely group of people to work with everybody in the office is friendly, knowledgeable and professional. A very special thank you to Ellis Hill who made my day every time I spoke to him always having time for a laugh, keep up the good work guys will recommend you all our family and friends.

Jane · 12 June 2022

Agent replied · 11 June 2024

Hi Jane, we are very pleased to hear we made the whole process easier for you and thank you for taking the time to leave us a review.

5/5

Google

We had a great experience with Hunters. We were first time buyers and pretty clueless about the buying process. Ellis explained everything and kept us up to date and really helped us with process. We were in a complicated chain, so the moving took a lot longer than expected. But Ellis listened to my constant rants (sorry Ellis) and checked in regularly even when there was nothing to update on. It made us feel that we hadn't been forgotten about and we want to say a massive thank you to Ellis and the team. Thanks Guys!PositiveResponsiveness, Professionalism

Jayde · 12 June 2022

Agent replied · 11 June 2024

Hi Jayde, thanks for your review. All the best in your new home.

5/5

Google

From start to finish the hunters team couldn’t have been any better, if there were any problems they got it sorted asap which you cannot ask any more than that. You can always get through to them when calling them up, and also very responsive when emailing them. A personal thank you to Ellis who when our house fell through was there from start to finish to guide us through getting it resold quickly at the right price, which they did less than two weeks later. I have had other dealings with other estate agents in the Stourbridge area and can honestly say they are head and shoulders above the rest!PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 12 June 2022

Agent replied · 11 June 2024

Hi Stephen, we are so pleased to hear you were happy with our service and thank you for taking the time to leave us a review.

5/5

Google

This has to be the most professional and reliable service I have come across. We have had cause to use a few other estate agents in the past all of whom gave the "we can sell for this and get you that" blah only to find that once you sign, they sit back and you're lucky if you hear from them again! THIS company on the other hand do not do this. What they promise is what they achieve. Ellis gave a realistic review of our house and updated us of exactly how they will sell our house and when they will do it. Not only did he sell our house 48 hours after it was advertised but got us the asking price. Once the sale was complete, Ellis kept in regular contact and even spoke with legal teams and other estate agents to assist in keeping the ball rolling (which in our case, due to complications with who we were buying off, took a long time) Ellis reassured ourselves along with our buyers that all issues would be ironed out. There was no salesman (slick back hair rubbish) he was friendly and very very prompt with emails. This even took place late at night when you have one of those "I've just thought about this" moments. this is a company who are brilliant at what they say and do I am very grateful for all that they have done. well done Ellis and all at Hunters Stourbridge!!!!

Hackney · 12 June 2022

Agent replied · 11 June 2024

Hi Dave, thank you very much for taking the time to leave us a review. We are pleased to hear you were happy with the service you received and wish you all the best in Wales!

5/5

Google

We purchased our property through Hunters, Stourbridge. The professionalism, politeness and highly organised service, is all coated with a huge layer of kindness and warmth. From day one Ellis Hill dealt with our purchase. Through what is always a nervous time of buying and selling, Ellis was there on hand to walk us through everything and made sure we were always confident in what was happening. It was refreshing to know Ellis was available to ensure we understood and were okay with everything. He dealt with all our calls, emails and queries promptly and professionally. When Ellis was out of the office there was always a same day call back from him, and his colleagues would always try to help in the interim. Harry, Ellie and Sam were also super helpful and professional. A same day call and email never went unanswered. Ellis, from day one was in our corner, and although we were not the sellers felt the treatment from him and the Hunters team was considerably above and beyond. I recommend anyone to purchase through Hunters. We wish Ellis the best with his future in this business and we know he will definitely go far. Thanks again. Nikki and Tom Parry

Nikki · 12 June 2022

Agent replied · 11 June 2024

Hi Nikki & Tom, thank you very much for your review. We wish you all the best.

5/5

Google

We were selling my dad's house and being somewhat novices in the field were unsure which estate agent to use. I am glad we chose Hunters as we have been very impressed with their attitude and professional manner throughout. Ellis was looking after the sale from receiving offers to completion and kept us informed all the way along. He was always positive and cheerful and used his excellent communication skills to smooth things along between the two solicitors.PositiveResponsiveness, Quality, Professionalism

Janice · 12 June 2022

Agent replied · 11 June 2024

Hi Janice, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best.

5/5

Google

Hunters have been amazing from the very first steps of arranging a viewing to now completion. Much more professional and approachable than other estate agents we have had communication with. Ellis in particular is a credit to the team, nothing has been too much bother. His communication is excellent, keeping us both updated regularly and checking in with us throughout the process. As first time buyers who were a bit clueless, Ellis has been a great help at explaining everything and helping us throughout. Cannot thank him enough!

Becky · 12 June 2022

Agent replied · 11 June 2024

Hi Becky, thank you for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Google

The team at Hunter’s have been a pleasure to deal with, especially their director Jack who has helped me through the entire process. I had been looking for a first house for a good while but I knew this was the house I wanted to buy when I saw it. Jack made the process so easy for me as I was a first time buyer. The communication between me and Hunters was great, anything I needed they were fast to reply and answer. Hunters made the whole process of buying my first house easy and smooth and I would definately recommend them to anyone. Thankyou Jack and the rest of the team at Hunters for everything you have done!

Ellis · 12 June 2022

Agent replied · 11 June 2024

Hi Ellis, thank you for your review. We are pleased to hear we helped you with your buying process and wish you all the best in your first home.

5/5

Google

When selling our home we had a brilliant experience with Hunters. Right from the valuation, Ellis was a very helpful and professional agent throughout the process. From leading viewings to giving advice on prospective purchases, there really wasn't anything that was too much trouble. The marketing from Hunters alongside the sale of our property was also very polished and we felt it really gave our house an edge which lead to a quick sale. Would 100% recommend to anyone looking to sell!

Jonathon · 12 June 2022

Agent replied · 11 June 2024

Hi Jon, thank you very much for taking the time to leave us a review. We are pleased to hear you were happy with the service you received.

5/5

Google

We have just completed the purchase of our new house with Hunters Stourbridge being the selling agents. The service we received from Ellis and the team throughout the whole process was excellent. Everyone we dealt had a friendly approach and professional attitude and were always available to speak to. The sale completed in less than 9 weeks which was certainly helped by the efforts of Ellis and his colleagues. Having also liaised directly with the sellers through the process, I know they were also very happy with the service from Hunters. I would have no hesitation in recommending them to anyone wanting to sell/buy a property.PositiveResponsiveness, Quality, Professionalism

Reza · 12 June 2022

Agent replied · 11 June 2024

Hi Reza, thank you very much for taking the time to leave us a review. We are pleased to hear you were happy with our service throughout the process and wish you all the best with your new home.

5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

5/5

Google

Hunters were amazing, we viewed a few properties with Ellie before deciding & she was fab. Sam was great and sorted out everything for us from our initial offer to completion, she chased things quickly and answered our questions clearly. We probably spoke to the whole team throughout the process and everyone was lovely and so helpful in explaining things to us as first time buyers. Thank you!!

Claire · 17 July 2023

Agent replied · 11 June 2024

Hi Claire, thank you for your review. We are pleased to hear that you had a positive first buying experience and wish you all the best in your new home.

5/5

Google

Hunter's were a great letting agent and provided a really good service. We dealt with Beckie Pearson mainly when we were there who really looked after us, even dropping around her own portable hob at one point so we could eat when ours broke! We have really appreciated the help that they gave for 3.5 years whilst renting a property from them.

Chris · 14 December 2023

Agent replied · 11 June 2024

Hi Chris, thank you for your review. We are pleased to hear you have been happy with our service and we appreciate the feedback.

5/5

Google

Jack and his team we’re a great help from start to finish. Confusing and stressful at times buying our first home but the guidance and help we received made it a smooth process. Constant communication throughout was a major plus for us. Nothing but good things to say, would highly recommend Hunters!

Theo · 27 June 2024

Agent replied · 26 August 2024

Thank you for your review, Theo. Enjoy your new home - should you need us in the future, you know where we are!

5/5

Google

There is not much more you can say other than "fantastic"! Jack and the team are courteous, professional and incredibly effective!! The process from start to finish was simple and well informed, I can't rate these guys highly enough. Use this team when you next move house, you will not be disappointed!

Darren · 27 June 2024

Agent replied · 26 August 2024

Thank you Darren, we are glad to hear you were happy with our service. Your positive feedback is a huge encouragement to our team.

5/5

Google

We've had incredibly fast, helpful, friendly communication and support through every step - from applying for a viewing, to receiving the keys. Abi has been proactive with giving us guidance and info, and answered every question quickly and with good grace. Happy customer :)

Oisin · 2 November 2024

Agent replied · 10 December 2024

Hi Oisin, thank you for your fantastic review. It is great to know you have been happy with our service to you.

1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

5/5

Google

Ellie helped us through a very long and complicated purchase, she was so helpful and patient the entire way through, we can not thank her enough!

Molly · 10 August 2026

Agent replied · 10 October 2026

Thanks for the review Molly, we always strive to make the process as smooth and stress-free as possible, and it's great to know we did just that!

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hunters's Google reviewsLeave Hunters a review

Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. Hunters won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent