Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Jack, Sam and the team were brilliant. Very proactive making sure me and the prospective buyers were kept up to date and ensuring that everything went smooth on the big day. Always responsive to any queries by phone/email. Very fairly priced and no effort spared.

Sean · 9 October 2024

Agent replied · 23 October 2024

Hi Sean, it has been our pleasure to help you throughout the process. Wishing you all the best in your new home!

5/5

Google

I would highly recommend renting with Hunters. My experience has been exceptional with Elisha as our letting agent, she’s an asset to Hunters. She has supported, guided and reassured through the entire process making everything easier and stress free. Thank you again Elisha for all your help and guidance.

Nicole · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving such a positive review for Elisha. We are so pleased that you were satisfied with the service provided here at Hunters.

5/5

Google

My experience of purchasing a house with Ellis at Hunters in Stourbridge was outstanding. Communication was amazing - he was prompt in responding to phone calls and emails and his proactive approach kept the process running smoothly. I would highly recommend Ellis to anyone thinking of buying or selling a house.

Nicola · 27 June 2024

Agent replied · 26 August 2024

Hi Nicola, thank you for your kind words. Enjoy your new home!

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Google

We sold two properties with you, neither chain was straight forward, and could have potentially collapsed. With Jack’s perseverance we got both chains completed. …

Sarah · 10 August 2026

Agent replied · 10 October 2026

Hi Sarah, Thank you for leaving such a positive review for Jack and the team. We are so pleased that you were satisfied with the service provided here at Hunters.

5/5

Google

Hunters marketed our property for us and have been nothing short of amazing from start to finish . We did not have an easy ride during our property journey with pulls in the chain our seller pulling out of the sale last minute , having dealt with other estate agents during this others communication doesn’t come close to comparing with hunters . Jack even helped us find a home suited to us and it went 100x smoother purchasing a property through them also . We couldn’t fault Jack and his team they dealt with our property sale and our purchase exceptionally we will never use anyone else .PositiveResponsiveness, Quality, Professionalism, Value

Dani · 12 January 2022

Agent replied · 11 June 2024

Hi Dani, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best in your new home.

5/5

Google

Me and my partner have recently brought our first home with Hunters and we can’t thank Sam enough! Buying your first house is very daunting and she supported us the whole way through whilst answering any query’s we had :)

Bethany · 5 December 2024

Agent replied · 10 December 2024

Thank you for your review, Bethany. We are glad to have supported you throughout your purchase.

5/5

Google

I decided to go with Hunters as they sold my grandads bungalow, and I was impressed with the eye for detail with the brochure, and all other listings through them. George visited to give me a quote and measure up my property. Put me at ease …

Danielle · 16 February 2026

Agent replied · 16 April 2026

Danielle, thank you for taking the time to leave us a review. We are pleased to hear you have been happy with our service. All the best.

5/5

Google

From the moment we arranged a viewing all the way through to completion, the staff at Hunters have been nothing but helpful. We cannot thank Jack enough for how easy he made the process for us as first time buyers - he explained the process so clearly, supported us with finding a mortgage advisor & solicitor, and regularly communicated with us to make sure we were kept in the loop. Would highly recommend Hunters, 10/10 service.

Molly · 12 June 2022

Agent replied · 11 June 2024

Hi Molly, thank you for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Google

We were very pleased with Hunters in Stourbridge when we sold our house. Ellis was very proactive and on the case. He responded quickly to questions we asked and acted on our behalf to chase up others in the chain. He worked hard and we completed on our target date.

Megan · 4 June 2024

Agent replied · 26 August 2024

Hi Megan, thank you for taking the time to leave us a review! We are glad we were able to support you.

5/5

Google

Excellent service from start to finish. I highly recommend Hunters in Stourbridge. I have used them twice now and would not hesitate to recommend them to anyone. The professionalism shown by all staff is outstanding. Ellie has been amazing and kept me informed throughout the sale with regular emails and phone calls and is a credit to the company. Thanks to all the team.

Michael · 17 July 2023

Agent replied · 11 June 2024

Thank you for your review, Mike. We are so pleased that we were able to assist you again and we wish you all the best in your new home.

5/5

Google

I recently sold a property through Hunters. Jack and the team were very professional and kept in regular contact with me to provide updates on the sale. I was really happy with their service and would definitely recommend them to others or use them again in the future.

Martin · 27 June 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review, Martin. It has been a pleasure assisting you throughout your sale.

5/5

Google

Fantastic service, above and beyond by Jack and the team, great comms and just an all round friendly service, you really know they are on your side, thanks so much guys, i will be recommending you to everyone.

Matt · 5 December 2024

Agent replied · 10 December 2024

Matt, thank you very much for our 5* review and recommendation.

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

5/5

Google

It’s always difficult letting go of a loved ones property after losing them, but after my initial conversation with Ellis at Hunters we felt confident and at ease that we were making the right decision. Ellis was fantastic to say the least!! Very friendly, sympathetic, professional and certainly got the job done to the highest standard. We were always kept in the loop and Ellis provided a fantastic service to our buyer too. Many thanks for all your hard work Ellis, we can’t recommend/praise you and Hunters enough!!! Michelle and ChristinePositiveResponsiveness, Quality, Professionalism

Michelle · 27 August 2021

Agent replied · 11 June 2024

Hi Michelle, thank you very much for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

Using Hunters for the sale of our property was magnificent. From the inception we were really well looked after by the whole team but that started with the professional and excellent, Harry. He was so productive in getting us on the market quickly and found us a buyer very soon after. Harry was always on-hand to pick up the phone to, and was always professional even after we kept calling to get updates on our sale. After dropping the ninth call of the week, he was still courteous, helpful and professional - a real credit to Hunters. I would seriously recommend using their services, it's just a shame our purchase wasn't through them too.PositiveProfessionalism

Matt · 27 August 2021

Agent replied · 11 June 2024

Hi Matt, thank for your review. We are pleased to hear you were happy with the service you received.

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

5/5

Google

I had a wonderful experience with this letting agent. They provided exceptional service throughout the entire process, making the rental process smooth and stress-free. A special shoutout to Beckie, whose dedication and assistance were truly outstanding. I'm grateful for her help and the team's professionalism in finding me the perfect place I called home for the past 4 years. Highly recommend!

Emma · 15 September 2023

Agent replied · 11 June 2024

Hi Emma, thank you for your 5* review. We are glad to hear your experience was smooth and stress free!

5/5

Google

I had fabulous service from Elisha in the rental department. After deciding to rent my property I was amazed at the speed at which she found tenants for the property. She kept me informed of the progress of the different stages of the process. I would highly recommend using Hunters and a special thank you to Elisha.

Amanda · 14 December 2023

Agent replied · 11 June 2024

Thank you for your 5* review and recommendation, Amanda. We are pleased to hear you have been happy with our service.

5/5

Google

Could not recommend Hunters in Stourbridge enough!! Especially Ellis Hill who was exceptionally helpful and went out of his way to keep us updated and chase things up. Myself and my partner were first time buyers, so all the house stuff was new to us and no question was a silly question. Really Happy with Hunters and the service received from Ellis. Thank You!!

Claire · 12 June 2023

Agent replied · 11 June 2024

Hi Claire, thank you very much for taking the time to leave us a review. We hope you enjoy your new home.

5/5

Google

Elisha has been amazing with our move in and very accommodating with everything, she has kept us up to date every step of the way, she has gone above and beyond to help us getting all the information and allowing us to ask her all questions we need as our first rental property together. Would definitely suggest anyone to go to Elisha for first time renters or buyers.

Amy · 20 December 2024

5/5

Google

From start to finish Ellis has been superb. Very professional and very good at his job. He made us feel comfortable and has been there for us every step of the way from initial valuation to completion. He has gone above and beyond and nothing has been too much trouble. Would highly recommend Hunters to anyone looking to buy or sell their home. Thanks Again! Matt & Sam

Matt · 20 December 2024

5/5

Google

Ellis has been nothing short of outstanding! From the very beginning through to the end, he has always gone above and beyond. We’ve had a rocky few months and Ellis has weathered the storm with us in true Trojan style. He is an absolute credit to his company, delivering a service which is second to none, keeping us informed at every stage. We can’t thank him enough for the support and assistance he has given us. I honestly believe that without him, we wouldn’t be sitting in our new home about to embark on our new chapter.

Dominique · 12 June 2021

Agent replied · 11 June 2024

Hi Dom, thank you for your review. Wishing you all the best in your new home.

5/5

Google

We had a bit of a roller coaster ride in moving house. Selling the house was no problem, but buying one was quite something else. We had sold ours within a couple of days and found one suitable only for the vendors to move the goalposts with the price and hike it by 20K- after we had the survey done. After that fiasco, we took the property off the market and then 6 months down the line, we sold again within a couple of days having found another property where the vendors actually knocked 5k off the asking price. Thanks to Steve Christie for his hard work and perseverance we have finally moved! We don't plan on moving again, but if we ever did, we would have no hesitation in using Hunters again

Mark · 12 June 2021

Agent replied · 11 June 2024

Hi Mark, thank you very much for your review. Wishing you all the best.

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Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, DY8 won Platinum; Hunters, Chesterfield won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.

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Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

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