Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

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5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

In a time where most service providers have a thousand and one reasons why things can’t be done, Hunters, from the get-go, went above and beyond to ensure that our purchase from them went as smoothly as possible. Ours was an abnormally complex chain with multiple sets of sales and purchases. All were managed with a degree of efficiency, finesse and honesty that their competitors could learn from. Prompt, clear, and concise communication was critical. Our point of contact was Ellis Hill whose professionalism in keeping us informed and tireless chasing down of outstanding issues up and down the chain was a breath of fresh air - Thank You!

Ade · 12 June 2021

Agent replied · 11 June 2024

Hi Ade, thank you very much for your review. All the best in your new home.

5/5

Google

We first met Ellis when we speculatively viewed a property (we were undecided about whether we should go on the market or not). Within a week, Ellis had not only facilitated a part-exchange with the owners of the property we viewed, but he also agreed a purchase price that exceeded our expectations. It was a dream situation to be in especially given the end of the stamp duty holiday was looming. In comparison to other agents we have used before, Ellis and the team provided a far more professional, friendly and efficient service. Ellis proactively chased things through with both parties and solicitors on an almost daily basis which is rare for an estate agent. Given the stress of preparing for a move, it was great to know that he was doing all that he could to get things through and I didn’t have to be the one chasing people. I wouldn’t hesitate to recommend Hunters to anyone who is looking for an agent who will go the extra mile for their client.

Rachel · 12 June 2021

Agent replied · 11 June 2024

Hi Rachel, thank you for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

We recently sold our house via Hunters Stourbridge office during the recent Covid lock down, and must congratulate Steve and his team for their very friendly, professional, and thorough way they delivered this service whilst adhering to all of the imposed restrictions. The sale was handled in an exceptional way through to completion with regular updates on progress and information/advice available whenever we needed it. We would highly recommend Hunters to anyone selling (or buying) a property.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 12 June 2021

Agent replied · 11 June 2024

Hi Nick, thank you very much for your review. Wishing you all the best.

5/5

Google

Where do I start! I cannot speak highly enough of Jack and his team at Hunters Stourbridge. From start to finish Jack had been available, responsive and a total rock. He has helped guide us through our sale and also been relentless chasing up our whole chain for us. We are so grateful and feel very lucky we had him. Every member of the team we dealt with on the telephone were so personable and helpful and we were always made to feel like a priority and never left waiting on call backs. I will actually miss talking with them. I will not hesitate to recommend them to family and friends and will happily instruct them again.. hopefully not for a while though!! :)PositiveResponsiveness, Quality, Professionalism, Value

Laura · 12 June 2021

Agent replied · 11 June 2024

Hi Laura, thank you very much for your review. Enjoy your new home!

5/5

Google

I was recommended to use Hunters in Stourbridge by a family member and was not disappointed. We sold our house with Hunters. Within a short period of time, the house was put up for sale professionally and promptly. Everything was made clear in regards to what to expect, costs etc and I was happy to proceed. The house sold in under a week! We were astounded. This was thanks to the team at Hunters advertising and efficiency in getting viewers engaged and in through the door. The whole process was smooth and Harry kept me updated at every step of the way. He went above and beyond to help me and because of him, we got to where we needed to. I couldn't recommend them enough! If I ever move again I will definitely use Hunters.PositiveResponsiveness

Hannah · 12 June 2021

Agent replied · 11 June 2024

Hi Hannah, thank you very much for your review. Wishing you all the best.

5/5

Google

Me and my girlfriend have recently purchased our first house, and Hunters Stourbridge were absolutely fantastic. Ellis was our estate agent and he couldn't of been more helpful, always called when he said he was going too and offered us a brilliant service. Also Harry Stanier was extremely helpful towards the end, as he had to step in for Ellis as he was off on annual leave. The whole process took us only 3 months from our first viewing to us getting our keys, it couldn't of gone any smoother. Brilliant service Ellis and Harry, would recommend them to anybody who is buying a house. Thank-you again boys for making the experience as easy as it was, We absolutely love our new house. Joel Fullwood and Abbey Byrne.PositiveProfessionalism

Joel · 12 June 2021

Agent replied · 11 June 2024

Hi Joel, thanks for your review. Wishing you all the best in your new home.

5/5

Google

We bought our first house through Hunters in Stourbridge and would recommend them to anyone! We first spoke to Ellis Hill who was very helpful in organising viewings and liaising between us and vendors in the first instance. Following the acceptance of our offer, our point of contact was then Harry Stanier who was excellent in keeping us informed of movements higher up the chain as well as keeping in contact with our solicitor. There were 2 months in between our offer being accepted and us receiving the keys and the process was smooth throughout. Thanks to both Harry and Ellis for their work and professionalism throughout. Sam and Hannah

Sam · 12 June 2021

Agent replied · 11 June 2024

Hi Sam & Hannah, thank you for your review. Wishing you all the best in your new home.

5/5

Google

I cannot sing Hunters Stourbridge praises highly enough, from the initial valuation carried out by Jack right the way through to completion the service provided has been nothing but excellent. Professional photos, in depth listing and the most seamless feedback service provided by the team, my house sold within 6 weeks of going on the market for the full asking price. But the service didn’t stop there, being a mortgage broker myself and dealing with a whole host of agents on a daily basis I know first-hand the frustrations of how communication can fizzle out once an offer has been accepted, but my faith was fully restored by Hunters, Jack kept in constant contact with me and my buyer and proactively chased solicitors for us to ensure a smooth completion process. Hunters went above and beyond and I would highly recommend them, I wouldn’t even consider using another agent to sell my house in future.PositiveResponsiveness, Quality, Professionalism

Hannah · 12 June 2021

Agent replied · 11 June 2024

Hi Hannah, thank you for your review. Wishing you all the best.

5/5

Google

So very very glad we sold our house with Hunters Stourbridge branch. Right from the start they were professional and helpful. They arranged viewings and kept us informed throughout the whole process and our estate agent Sam was wonderful along with the rest of the team who were always available by phone and able to answer our questions quickly and accurately. They helped us sell our house and kept everything moving along in a timely manner. We would strongly recommend Hunters Stourbridge for anyone considering buying or selling a house in the future as they are brilliant at what they do and Sam provides an excellent level of service which we have not found in other estate agents and best of all they are reasonably priced. Next time we are looking to sell or purchase a house in this area we will contact Sam.

Chris · 12 June 2021

Agent replied · 11 June 2024

Hi Chris, thank you very much for your review. Wishing you all the best in your new home.

5/5

Google

Our experience of dealing with Hunters is from a buyer perspective and from the very first viewing we couldn't have been more impressed. They are professional, motivated and highly responsive and if I were selling a property in the future, they would be my first port of call. Everyone we dealt with was extremely helpful, but our main contact Ellis went above and beyond to ensure that everything was on track for completion. They are a first class business and I would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Joanna · 12 June 2021

Agent replied · 11 June 2024

Hi Joanna, thank you very much for your review. All the best in your new home.

5/5

Google

Our experience with Hunters Stourbridge has been excellent from Start to Finish. Jack initially who was professional, friendly put us at our ease and our house sold for more than we expected, Ellis was also brilliant, nothing was too much trouble, he looked after us and negotiated well with our purchasers, our sale went through smoothly and he replied quickly to any emails or phone calls again he was friendly and professional. All of the Hunters staff were a pleasure to deal with. Thank you very much to all but especially Ellis and Jack. Would highly recommend Hunters and I have moved 6 times!!

Joseph · 12 June 2021

Agent replied · 11 June 2024

Hi, thank you very much for your review. Wishing you all the best.

5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

5/5

Google

Abi was very helpful throughout the process of us renting out new property. She was very understanding and kept updated at all times. We are very happy with the service overall and would definitely recommend hunters.

Alex · 13 December 2024

Agent replied · 27 December 2024

Thank you for taking the time to leave us a review, Alex. We are glad to hear you were happy with your experience.

5/5

Google

Rebecca Pearson is an absolute delight to work with. Rebecca is really competent, efficient and will respond to your emails straight away and I mean straight away. She is always available to help. We appreciate She has always been there to help us no matter how big or small. Kindest Regards Camille

Camvin · 13 March 2024

Agent replied · 11 June 2024

Hi Camvin, thanks for your kind words and taking the time to leave us a review.

5/5

Trustpilot

Hunters Stourbridge

I'm not sure why there are so many negative reviews because my experience was the opposite. I have just sold a house through Hunters of Stourbridge, and the whole team did a fantastic job, led by Ellis Hill. It was a long and at times tricky negotiation, but they never gave up. They stayed proactive throughout, chased the solicitors when needed, and kept the pressure on until we finally got there. I’m genuinely grateful for their persistence, professionalism, and support, and I would like to thank everyone involved for doing such a wonderful job.

Andrew · 15 January 2026

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

5/5

Google

We applied for a rental property through hunters and Abi Daly showed us round the property, she was very professional and answered all our questions. Abi has since been easy to get hold of for any questions and has helped us massively with clear communication. We can’t thank Abi and hunters enough for making the process as smooth and stress free as possible!

Matilda · 12 June 2023

Agent replied · 11 June 2024

Hi Matilda, thank you for your review and positive feedback. We are glad to hear our service has met your expectations.

5/5

Google

Hunters are a great estate agency! Ellis was brilliant throughout the whole process. He went above and beyond his duties - he was patient, professional had my best interests at heart. In the end, circumstances changed and we didn’t sell but Ellis continued to suggest other properties that may be suitable for myself. I would highly recommend and use them again if needed!

Georgie · 12 June 2023

Agent replied · 11 June 2024

Hi Georgie, thank you for your review and positive feedback.

5/5

Google

Hunter's did a great job selling my home in Wollaston. Steve listened to my requirements and the house was listed at a reasonable price. The house was sold after a decent number of initial viewings with 2 offers at the asking price which …

Spherical · 16 February 2026

Agent replied · 16 April 2026

Thank you for leaving us a 5* review Tom, we always strive to make the process as smooth and stress-free as possible, and it's great to know we did just that!

5/5

Google

Hunters have gone above and beyond to make our experience as easy as possible to get us over the line for our family home! A special mention to Elisha Hennessey and her team for helping us. Very professional and friendly! Recommend her and the team to help you out! Thank you very much.

John · 12 February 2024

Agent replied · 11 June 2024

Hi John, thank you for the 5*. We are pleased to have helped you.

5/5

Google

Rebecca Pearson was really helpful and professional and sent me details of available properties immediately. I am new to renting and had various questions. She was knowledgeable and offered plenty of advice. Would highly recommend Rebecca.

Olivia · 5 December 2024

Agent replied · 10 December 2024

Thank you for your 5* feedback, Olivia.

5/5

Google

I'm very pleased with the service received from Hunter's. Eliis was very friendly and professional. It was a refreshing change as I had viewed several properties. I had found that other estate agents had a take it or leave it attitude towards buyers in the current buoyant property market. He worked hard to ensure the purchase went smoothly and was very fair in his negotiations. Well done and thank you.PositiveResponsiveness, Professionalism

Jon · 27 August 2022

Agent replied · 11 June 2024

Hi Jon, thank you very much for taking the time to leave us a review. We wish you all the best in your new home.

5/5

Google

Abi from Hunters has been assisting me with renting a property. I am due to move in this week and she has been amazing throughout the whole process. So glad I found the property through Hunters. Thank you

Natasha · 2 April 2026

Agent replied · 16 April 2026

thank you for leaving such a positive review for Abi. We are so pleased that you were satisfied with the service provided here at Hunters

5/5

Google

Abi both showed me the property and managed the rental process. V professional and reliable.

Antonie · 12 September 2026

Agent replied · 10 October 2026

Hi Antonie, Thank you very much for your 5* feedback, it is what we aim for, so we are so pleased to hear you were happy with our service!

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Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, DY8 won Platinum; Hunters, Chesterfield won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

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