Hunters Stourbridge reviews

★★★★★ 1/5

Trustpilot

Not interested in their customers

Two weeks into owning this house it's clear there are several long-standing issues and that it hasn't been maintained by Hunters who you'd hope would have done some checks in the 6 months I was waiting to be allowed to move in. As of this morning the locking mechanism in the front door has broken (something like the 6th time I've been in and out) and they tell me it's not their responsibility. Basically another lot of people when buying a house who want a big fee but actually do very little. Missing a day of work for this.

Tom · 13 March 2023

★★★★★ 1/5

Trustpilot

Hunters dartford had a property for…

Hunters dartford had a property for sale I was very interested in, I sent an enquiry and when my husband called to try book a viewing he was met by a very rude individual who told him they aren’t accepting anymore viewings! I then received an email questionnaire that I replied to and sent back to then get another email to say they sent the wrong one and could I fill out another… which I did… I still haven’t heard and now the property is off the market by the looks, I have emailed twice to find out what’s going on to get no replies and have calls go straight to voicemail! Will never use this company! Awful customer service

Amy · 3 March 2023

★★★★★ 5/5

Trustpilot

Hunters, Buntingford Herts

Having recently dealt with Peter at Hunters in Buntingford Herts, I can not recommend them enough, very professional and kept on top of the sales process on our behalf always answered the phone, returned calls and was on hand for friendly advice relating to the sale

Amayt · 1 April 2021

★★★★★ 5/5

Google

Hunters provided a great service the whole way through the sales process, from the valuation, viewings and to completion, particularly through the lockdown period. Harry dealt with the sale of my property and he was professional, honest, kept me up to date with everything and was able to answer every question I asked quickly . I would definitely recommend choosing Hunters.

Grace · 12 June 2021

★★★★★ 5/5

Google

Hunters have provided a fantastic service to date with both the sales and lettings departments. Jack and Elisha have always been approachable and kept regular communications/updates to ensure we are fully informed and confident the property is being marketed efficiently.

Daniel · 15 October 2023

★★★★★ 5/5

Google

Just brought our house through Hunters. Absolutely brilliant customer service everything went through smoothly. I dealt with Steve, nothing was a problem for them any concerns i had they fixed for me immediately! Never too busy to answer any questions or deal with any problems i had. Would highly recommend them to anyone! 5*

Sam · 13 June 2017

★★★★★ 5/5

Google

Always receive great customer service from Beckie and no issue that we raise is ever to difficult for them to assist in resolving. Very quick responses and happy to answer any questions that we might have!

Jonty · 13 January 2024

★★★★★ 5/5

Google

Impressive Service by Abi Daly at Hunters Stourbridge Abi Daly from Hunters Stourbridge provided impeccable service, guiding me seamlessly from viewing to securing my one-bedroom apartment. Her professionalism and efficiency were commendable throughout the process. Highly recommended.

Sasitha · 14 December 2023

★★★★★ 5/5

Trustpilot

I would like to take the time to thank…

I would like to take the time to thank all the castleford team, especially Hollie, who went above and beyond in helping me sell my house. Many thanks to all.

Danny · 13 April 2023

★★★★★ 1/5

Trustpilot

Hunters Leigh, Do not use this estate agent. Blatant Liars

Mark Littlewood from Hunters Estate Agent what a salesman! Firstly, he will overprice your house, ours was overpriced by 75K in comparison to other estate agents, he will tell you he can sell your house and get the most for it. He will tell you he has a waitlist of people waiting for houses in your sought-after area, that he has a list of potential cash and Chinese buyers and that he will take drone shots of your home and have open days to get people through your door. He will tell you his sales fee like you’re getting a fabulous deal (but don’t tell anyone any other vendors you may be having in to value) its 1% by the way and the same as everyone else. He will tell you if you need to take your house off the market it’s not a problem.We questioned the overpriced valuation, but he seemed like a genuine since guy, driven to sell your home. How wrong we were. His office said he knew what he was talking about. So, we went with them, and the overpriced valuation, got no interest, so it was suggested we reduce it. First mistake.We agreed that Hunter could market our home but after not hearing from them days after the initial visit, it seems they lost our contact details.We never received any contract, so we chased that up, seems they had lost our email address too. The contract came with most costs blank and at the end of the cooling off period, so it was never signed as by this point, we were starting to regret using Hunters.Viewings seem to be done by yourself outside of office hours and even if it’s just outside the office hours. One viewing was requested for 9am, bearing in mind most people are at work, this seemed to be an issue for Hunters, even though they had at least 4 staff in their office when we went in, we were told they had no staff to attend eventually they reluctantly attended when they were told either attend or no viewing as we are working.Our first viewing openly admitted they had only come for a nosey as they were in the office putting their house up for sale when ours was being posted and came for a nosey to see what an overpriced 400k could by them.The only two other viewings were time wasters, wanted more rooms downstairs, done by us, as Hunters could not attend and clearly Hunters do not check that the houses offered and viewed fit their potential buyers’ criteria.It was questioned where the long list of people wanting our sort after area, cash buyers and Chinese buyers were, because after a few weeks from the property being listed there had been no sign. They are on holiday was the response, what all of them? All at the same time?After being approached by another home selling company, and after by this point being clearly fed lies from the start and seen nothing productive from Hunters, we decided to take our house off the market and try another. Regrettably they too fed us the same BS and their promise to sell our home in 4 weeks never materialised and the house remains unsold. There should be a code of conduct for these cowboy estate agents, clearly mis-selling people!When we approached Hunters and requested, we take off the market with them because we wanted to use another estate agent Mark Littlewood then became hostile and threw various threats at us. He then raised an invoice with charges more than his contract stated for taking the house off sale with them, and then lied stating we had sold our house when we questioned this afterwards. We had openly said we needed to pay what the estate agent was due for the work they had done, but it did not reflect their contract and as we were backed into a corner and had made commitments for another property abroad, we had no option to pay his overpriced invoice.Incidentally since then speaking to other people who had used Hunters, they had had the same issue, but fortunately had solicitors in the family who rejected their demands due to not listing the charges in full. Think long and hard before using Hunters, check their contract in your cooling off period, and don’t believe a word of Mark Littlewoods sales pitch, its just to get you sucked in. He offers you everything, delivers nothing.

Debbie · 30 January 2023

★★★★★ 5/5

Google

Jack, Steve & the team were fab, not only helping with selling & buying our new home but leasing a property to my son, they also gave advice on buying a lease for our old house. If we were ever to move in the future Hunters would be who we'd call.. cannot fault them in any way, 100% recommended!! Thanks again for everything xx

Sonya · 12 June 2020

★★★★★ 5/5

Google

I have just started letting out my property for the first time, and Elisha, Beckie and Abi have been great getting everything setup. It has been a smooth and stress-free process and I've found the fees to be competitive.

Emily · 15 October 2023

★★★★★ 5/5

Google

Recently rented a flat with Hunters stourbridge with the help of Abi, she was really professional the whole time and helped greatly with the process.

John · 27 July 2024

★★★★★ 5/5

Trustpilot

Sale of Mums House

Thank you so much to the team at Leigh kept me informed at all times and made took a lot of stress away I would reccommend to everyone. Went over and above to help Once again thank you to everyone

Karen · 6 February 2022

★★★★★ 5/5

Trustpilot

Hunters in Wallasey were great…

Hunters in Wallasey were great throughout my purchase and I couldn’t thank them enough. Amy was fantastic and was available to discuss the progress of the purchase from start to finish. Very friendly and professional which is a great combination for any business.

Jamie · 2 August 2021

★★★★★ 5/5

Google

Cannot recommend Hunters enough. Jack worked tirelessly to help us get into our new home before Christmas! He kept us up to date every step of the way, and nothing was too much trouble. My only regret is not using Hunters for the sale of our property.

Jemma · 20 December 2024

★★★★★ 1/5

Trustpilot

My friend partner got robbed by this…

My friend partner got robbed by this company man called Matthew said in words that youve been accepted for a property asked for £160 for an holders fee which she payed made out that the house is getting done up for her house be read middle of January phoned her a week later said she not getting property because ccj and you can't have your money back because it pays for the ccj how can you ask for weeks rent for an holding fee too take the house off the list he made out at start she got the house and it be ready middle January and to say ur not paying the lady back the holding fee back i am discusted at this place right before Christmas horrible people and customer service with the crisis were all in now too

Adam · 21 December 2022

★★★★★ 5/5

Google

Good service deserves the recognition. Massive thanks to Stan on the lettings team at hunters. He provided an excellent service and I had viewings and offers on my property within a few days. The photos that he took were fantastic! I’d highly recommend them as a letting agent. Thanks again Stan!

Katie · 13 June 2018

★★★★★ 5/5

Google

Excellent service from start to finish on our house sale. Communication first class regular updates regarding both sale and purchase . Very polite and professional team .I would definitely recommend Hunters Stourbridge . Mr and Mrs J Wynn .

John · 15 September 2023

★★★★★ 5/5

Google

Our main contact was Jack Bingham (Director) and he was amazing throughout! Always kept us updated, offering very helpful advice and recommendations etc. Jack would always answer any queries we had and responded quickly when left messages/emails. I would and already have recommended Jack to anyone. Top class service!

Samantha · 13 June 2019

★★★★★ 4/5

Google

Hunters were very professional, yet friendly, helpful and constantly positive. I would highly recommend to anyone looking for an estate agent. Thank you Jack and your team for getting me through, what we're told is a very stressful ordeal, without any trauma or stress. I wish you continued success.

Chris · 13 June 2019

★★★★★ 5/5

Trustpilot

I have to say wow I have been a…

I have to say wow I have been a landlord of hunters little sutton for over four years and they manage several properties for me. They have just found me a tenant in record time as one of my tenants is moving out. We'll done Gary, Lynn and Lauren who have been amazing in keeping me up dated every step of the way. Nothing is too much trouble

John · 15 November 2023

★★★★★ 5/5

Google

Great service throughout the quick letting process. Elisha & Beckie have been brilliant - kept me up to date from beginning to end. Hunters were recommended by a landlord friend. Very happy with the new tenants.

Paul · 14 November 2023

★★★★★ 5/5

Trustpilot

A professional an proactive Estate agent

We had problems with our initial Estate Agent who had no motivation. We were proactively approached by a Hunters agent in person and we took a chanceWithin a few days we had viewings and an acceptable offer but due to the tardiness of the first Estate agent and the tie in to their cancellation policy we lost the house we had made an offer on. We had to take our house off the market which was also due to financial restraints.Hunters very understanding. So impressed how hard they worked for us. Notably Stephen their negotiator who worked so hard. Credit to Teddy on the initiative to introduce us. Definitely would use them again

Elizabeth · 18 November 2022