Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

A professional an proactive Estate agent

We had problems with our initial Estate Agent who had no motivation. We were proactively approached by a Hunters agent in person and we took a chanceWithin a few days we had viewings and an acceptable offer but due to the tardiness of the first Estate agent and the tie in to their cancellation policy we lost the house we had made an offer on. We had to take our house off the market which was also due to financial restraints.Hunters very understanding. So impressed how hard they worked for us. Notably Stephen their negotiator who worked so hard. Credit to Teddy on the initiative to introduce us. Definitely would use them again

Elizabeth · 18 November 2022

5/5

Google

Absolutely brilliant service! Me and my boyfriend were first time buyers and it was so easy to work with Hunters with getting out journey started. They were fast and efficient which we couldn’t fault! Would definitely recommend.

Anna · 15 October 2023

Agent replied · 11 June 2024

Hi Anna, thank you for taking the time to leave us a review. We hope you enjoy your new home!

5/5

Google

This company was first class from the day they valued and put our property on the market right up to completion day. Nothing was too much trouble and our agent rang us and kept us informed about every thing that was going every week. I fully reccomend these agents for value and efficiency , you won't be disappointed.

David · 12 June 2021

Agent replied · 11 June 2024

Hi Dave, thank you very much for your review. Wishing you all the best in your new home.

5/5

Trustpilot

I would highly recommend it and would…

I would highly recommend it and would use it again. Ashraf Esat and his team are professional and trustworthy. My experience with Hunters dewsbury after two years is really nice, they keep it simple and professional.Thank you very much to all of you!

Antonio · 26 March 2021

5/5

Google

I've sold a house with Hunters previously and just bought one through them too, always had a great service. On this purchase Ellis has kept in touch all the way through the process and ensured everything ran smoothly. Would absolutely recommend!

Caroline · 12 June 2023

Agent replied · 11 June 2024

Hi Caroline, thank you for taking the time to leave us a review. Wishing you all the best.

4/5

Trustpilot

Thank you!

The sale of my property was processed efficiently and I was satisfied with the service I received.Special thanks to Katrina & Saskia who worked hard to ensure everything was in place to exchange & complete on time.

Jo · 8 March 2022

5/5

Google

They are very knowledgeable estate agents. I have met one of the partners and he was very helpful. He gave us a fair valuation for a late relative's house. He was on time and polite and professional person. I would certainly consider using this estate agents when we decide to move.

Local · 12 June 2022

Agent replied · 11 June 2024

Hi there, thank you very much for taking the time to leave us a review. Hope to hear from you soon.

5/5

Trustpilot

Hunters Brentford Brilliant amazing journey with hunters…

Brilliant amazing journey with hunters trying to sell my property since 2019 was difficult due to covid then it was cash buy only property which was not easy to sale try 3 other estate agents which i was very disappointed with and were not able to go no where.happily recommend hunters FAZ JABJEET AND MIN. Were so helpful all through the process and answered all the questions i have. A big bundle of thanks to you guys from bottom of heart ♥️ honestly can’t thanks enough for all your support and effort. If i could give you guys 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️stars I would.

Neha · 15 October 2022

5/5

Google

Great service from Hunters, especially from Elisha who kept me informed of progress. I would highly recommend them to anyone wanting an efficient and seamless experience.

Muneem · 21 May 2024

Agent replied · 11 June 2024

Hi Muneem, thank you for taking the time to leave your 5* review.

1/5

Trustpilot

If i could give these f*cks Zero stars

If i could give these f*cks Zero stars, I would. Absolute joke these lot are. Desperate for a house for over last 12 months.. Found these, Told us we had a house. Were top of list. Dragged us along for month and half saying everythings in order. Only to call us out the blue saying we didn't have it. Putting us down for other viewings for us to turn up and tell us were not booked in for viewings. Couldn't organise a p*ss up in a brewery.Good luck to anyone else risking it by using these.

LoudspeakerSayHello · 11 October 2022

1/5

Trustpilot

I would not recommend this agency of you want to sale your property.

I would not recommend this agency if you want to sale your property.Didn't return my calls, after 2 days of trying someone did speak to me to advise the property was under off, when i saw the same property still being advertised I sent an email asking if the property was still under off, NO response, rude, or unprofessional.I would have given zero stars if I could.

Miss · 11 November 2023

1/5

Trustpilot

Unprofessional

I went to a viewing today at a flat on Chester Road in Castle Bromwich and was appalled how unprofessional it was conducted. I was offered the appointment yesterday for today at 11am. I explained I was on nights and would prefer a later viewing. I was told the landlord said 11:00 was the only time available. On arrival there were already a couple there and a couple leaving the viewing. Myself and the couple arrived and was rushed round the property. Not even reaching the stairs and another couple was also crammed into the viewings. Totally unprofessional, I wouldn’t take the property now purely because the company isn’t managed properly. Big fail.

Gareth · 4 October 2022

5/5

Google

Excellent service throughout. Every hunters staff member we dealt with was both friendly and helpful. Jack made listing and detailing our house such an easy process. Sam worked tirelessly to resolve queries for us and chase where necessary. Will definitely be recommending to friends and family in the future.

Dan · 13 June 2018

1/5

Trustpilot

Disrespectful.

I had a viewing booked for 5.10pm. Me and my partner arrived at 5:00 just to make sure we was there on time. We waited until about 5.30pm to finally accept that we had been forgotten about or completely disregarded. We didn’t even receive a phone call to say they couldn’t make it.To be honest I think it’s a very poor way to treat people when me and my partner have had to mess with our work schedule to make sure we could get there on time and be completely stood up. I deal with customers day in, day out as a career. I know how to treat people with respect and this is definitely not the way to do so. I guess it was just a blessing in disguise that nobody showed up for our viewing.

Tee · 29 September 2022

5/5

Google

Just sold my property with Hunters, fantastic service particularly by Ellis and Samantha, everything was dealt with very promptly and efficiently leading to a very smooth sale. Would definitely recommend Hunters if you have a property to sell.

Michaela · 16 August 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave your review, Michaela. It was a pleasure to assist you through the process of your sale.

5/5

Google

Very professional all the way through to completion helped us out as soon as we had questions to be answered very helpful highly recommend !!!

Tommy · 28 May 2024

Agent replied · 11 June 2024

Hi Luke, thank you for your 5* review. We wish you all the best in your new home. Thank you, Tommy! Enjoy your new home.

1/5

Trustpilot

I'd be wary of using these

I'd be wary of using these, extremely unprofessional and it comes from how it's run. Sarah, the manager overvalued my property by 50k so I'd chose them, she wss very convincing and unfortunately wasted my time and effort. Absolute s*** show, they have lost me so much time, effort and money. Not to mention them slagging my house off to viewers and caught doing so on my ring door bell. The only one in there who showed any professionalism was Teddie. Unless you use him give them a very wide berth.They dont deserve 1 star

Michelle · 14 September 2022

5/5

Google

Second time we’ve used Hunters to sell a property and would certainly recommend them. Friendly attentive staff who kept in regular contact and ensured the sales went through quick and smoothly, Ellis dealt with our sales and was very professional.

Gareth · 12 June 2023

Agent replied · 11 June 2024

Hi Gareth, thank you for your review and positive feedback. It was a pleasure to assist you both throughout the process again.

1/5

Trustpilot

Very unprofessional

Very unprofessional. The Estate Agent came across as very leery. Which for a women on her own is very concerning. What they don't tell you is that if you withdraw the property for any reason they will charge you withdrawal fee! They should be upfront about this! Not sneaky! Unprofessional would avoid!

Joy · 17 August 2024

5/5

Trustpilot

Great Service and Support from Dursley Branch

We used our local Hunters in Dursley. Katrina and Richard could have not been more helpful and supportive throughout the selling process. We had a lot of trouble with our solicitor but Katrina held our hand throughout and really put in a lot of work to help get our sale over the line. We are extremely grateful to her as she made a very stressful process so much more manageable. We would highly recommend Hunters, Dursley.

Ciara · 25 January 2023

5/5

Google

Beckie wood gave me an number for an gas fitter from her work so I could get my boiler done, he came out the same night to see what was going on with the boiler, had an new boiler fitted by him, very good service and friendly and have recommended him to my family and friend’s

Clare · 12 June 2021

Agent replied · 11 June 2024

Thank you Clare

1/5

Trustpilot

LIARS

LIARS. I made an offer to this house, and they said they will only accept closer to the asking price. After a few days I asked whats the region offers, they said someone offered over the asking price. This was about 2 weeks ago, the house is still on sale, and someone I know is going to look at the house..This is the second time they lied in a month..

Customer · 12 July 2023

5/5

Google

I just move to uk after visiting so many properties i found very quick and positive response from hunters to finalize house for me special thanks to Ms Elsiha helping me a lot.

Adeel · 14 November 2023

Agent replied · 11 June 2024

Hi Adeel, thank you for taking the time to leave us a review with your great 5* feedback.

1/5

Trustpilot

Had a viewing with Hunter

Had a viewing with Hunter, the agent who were representing the property is apparently green handed and has very limited knowledge of the room. Pretty disappointed.

Nolwenn · 21 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Hunters won any awards?

Yes. Hunters won Platinum in The Trusted Agent 2026 awards.

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