Trusted Agent profile · Stourbridge
★★★★★
1,349 reviews across 2 platforms
11a St John's Road. Stourbridge, DY8 1EJ
Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
5/5
GoogleI've been a Hunters customer for six years and they have always strived to do the best they can for their customers. I really can't fault them. Beckie and Ellie particularly in the last few weeks have been amazing.
Hi Lawrence, thank you for taking the time to leave us a fantastic review.
5/5
GoogleJack on behalf of all of us we would like To say a big thanks to you and your team Outstanding from start to finish 100% the best Agent.
Thank you for your kind words, Andrew. We value the positive review and wish you all the best.
1/5
TrustpilotIf I could give a negative score I would
S. YORKS. If I could give a negative score, I would. What an absolute bunch of useless w-----s. As a tenant we, get 6 monthly inspections, not a problem at all. The problem is, they hardly ever do the work needed & when they do, they employ the most r------d & incompetent person possible & the quality of the work is ALWAYS s--t. When you complain, they do nothing about it. For people using them as an agent: they are letting your properties deteriorate while charging you the earth.
5/5
TrustpilotHuge thank you to Hunters estate agents Abbeywood
A huge thank you to the Hunters team at Abbeywood, Helen Pittard,Sam King; Dominic Blake, Through your extensive knowledge of the market,the sale of the house was effortless and stree free,great communication throughout, we are so impressed with how easy you made the process and cannot thank you enough. The use of a sales progressor (Laura) was very much appreciated Andy, Dave; Paul
5/5
GoogleI couldn’t recommend these guys enough! Everything about them is brilliant!! We brought our first home with them and a family member is currently selling a house with them so I can say first hand with both services they are great! Any problems they are straight on it and are always happy to help. Nothing was to much! Thanks guysPositiveResponsiveness, Quality, Professionalism
Hi Toni, thank you for taking the time to write us a review. We are pleased to hear you were happy with our service throughout your buying (and selling) journey! All the best in your new home.
5/5
GoogleWe have been really impressed with Hunters. From the onset and throughout the process Jack as been proactive, attentive and a complete pleasure to work with. We are delighted with the friendly, yet highly professional service we have received.
Thank you for taking the time to leave us a fantastic review, Sarah.
5/5
GoogleI've been a Hunters customer for six years and they have always strived to do the best they can for their customers. I really can't fault them. Beckie and Ellie particularly in the last few weeks have been amazing.
Hi Lawrence, thank you for taking the time to leave us a fantastic review.
1/5
TrustpilotI was called in regards to a rental of…
I was called in regards to a rental of a property. Property has a tenant renting still while adequate information wasn’t provided. Lastly a hmo was offered which wasn’t what I am or was looking for.
1/5
TrustpilotThis estate agent are useless
This estate agent gives all the sales patter and promise to do all sorts fail to ring you back lie about the situations going on I have a few properties to sell I've had rented for years but giving them up as retiring I will not be using this company after the last experience all I can say is avoid
5/5
GoogleOur Estate agent Ellis was professional and helpful from start to finish, kept us informed throughout the process and made everything easy. Would recommend.
Hi Daniel, thanks for your review. We wish you all the best in your new home.
1/5
TrustpilotThis is one of the worst company ever
This is one of the worst company ever. My deposit is stuck with them for more than 4 months now. mary.mcgarry is the worst representative to work with. they never respond. we have been following for 3 months over call and emails but they pick up call and then keep saying we will get back to you. Never wok with Hunter.
5/5
GoogleJack and Steve were wonderful throughout the whole process of the marketing and sale of our property, from providing daily/weekly updates when the house was on the market, to when sold making sure the sale went through as smoothly as possible! I would highly recommend as they are extremely hard working and always go that extra mile! :) Thank you again!
5/5
TrustpilotGemma gave great service…
Gemma from the start was very prepared and came with all the relevant information the others did not all has been smoothly run and I have no problem of recommending them
5/5
GoogleWe recently used hunter for both or sale and purchase. Ellis who was our main contact was very efficient at keeping us informed of all aspects throughout. We can’t fault the service , and would highly recommend them to anyone. The the fee charged an above and beyond service.
Hi Kieron, thank you for your review. We are pleased that we were able to assist you and that the service you received met your expectations.
1/5
TrustpilotEstate agent was the rudest I've ever…
Estate agent was the rudest I've ever seen. Property was rented and we were not told before making a 1 hour trip. Arrived 4 mins past agreed time and we were insulted beyiond measure. I wish I could take legal action against them.
5/5
TrustpilotHunters Percy St Branch Newcastle Upon Tyne.
I needed to sell a flat & came out of M & S & saw Hunters I went in & was greeted warmly by Bo TsangThe way Hunters photographed the flat was lovely &the video of the property made people feel they wereinside the flat. Anytime I contacted Bo Tsang or Steph-Pert-Thomas I got good service & any concerns were addressed quickly. Way Above Average help, lovely people who do their very best fora customer. I used the Percy St Branch in NewcastleIf you need to buy or sell go to HUNTERS
5/5
TrustpilotHunters, Elland
Hunters, Elland.Grateful to have Chantelle and the team assisting my elderly mum who really struggles with online use. Nothing was too much trouble for them and they took the extra time to get her moved in properly.Lovely staff and very helpful.
5/5
GoogleNothing but good things to say about our experience with Hunters, and Ellis in particular. Communication was superb from start to finish and he kept things moving along chasing solicitors when things seemed to stall a little. Can't thank him enough for pushing our completion through on the date we needed and for making the entire process as first time buyers as stress free as possible!PositiveResponsiveness, Professionalism
Hi Dan, thank you for your review. Wishing you all the best in your new home.
5/5
TrustpilotExcellent service from Shaheel Bucktowar
Someone recommended Hunters to sell our property, Shaheel Bucktowar was the agent who successfully sold it at the asking price and literally within 2 weeks!He gave good advice and listened to what we wanted.He communicated throughout and I was super happy with the whole service.I will definitely be recommending Hunters.
5/5
TrustpilotLisa Horsey what a Diamond she helped…
Lisa Horsey what a Diamond she helped me & my wife With the forms nothing was too much trouble Thanks Lisa
5/5
GoogleI was recommended to use Hunters Estate & Letting Agents of Stourbridge to sell my property and found them to be friendly, enthusiastic, professional and very efficient with Ellis and Sam keeping me up to date with every step of my sale through to completion. Thank you for everything, Hunters!
Hi Lynn, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received.
5/5
GoogleAbsolutely recommend Hunters. We only recently started dealing with them, when having to move house, and they have been really professional and quick on their responses. I especially have to mention Abi, who has been amazing with us and has kept us up to date with everything, and made the process fast and easy.
1/5
TrustpilotWould not reccomend
We bought our house through Hunters. Would wait days for responses to emails, take multiple attempts to get them to pick up the phone and when we did get our new home we found that it was full of an absolute mountain of crap. So much for any due diligence before selling the house? Do they not check that the previous owners leave it in an acceptable state before handing it over?
1/5
TrustpilotDon't fix the leak for 8 months
They respond only to the simplest things. Whenever it becomes tiny bit more complicated - nothing is taken care of. We have a leaking pipe on the outside of our property for 8 months. We let them know about this in the first several weeks of our tenancy. Over 8 months it's been back and forth, and NOTHING about this leak has been fixed. Every time someone takes a shower, we have a shower in our conservatory. They do send the workers, true, but only when there is no rain. And these are new workers every time, who look at it, scratch their heads and do nothing.You need to chase them every day, if you want to have anything done. They don't care about you, don't care about the property. The worst experience with the estate agents in my 12 years of renting.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.
Yes. Hunters won Platinum in The Trusted Agent 2026 awards.
