Hunters Stourbridge reviews

★★★★★ 5/5

Google

Really happy with the quality of service received from Elisha Hennessey on behalf of Hunters. The progress and communication I've had on my application has been prompt and informative at every stage. This is normally something that's quite daunting when property searching however I've not found that to be the case at all. Very good staff, very good company and would highly recommend.

Ahdal · 12 February 2024

★★★★★ 1/5

Trustpilot

Don’t sell with hunters

If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.

Adam · 11 May 2025

★★★★★ 1/5

Trustpilot

Hunters Belmont Circle

Called Hunters Belmont Circle to arrange a valuation of my home. They asked me the reason for wanting to sell and when I told them it was because we're divorcing the representative immediately turned frosty and said they charge for valuations if your selling due to divorce. Imagine you're presented with a very devastating and traumatic life event, and then the pariahs come a hunting to see if they too can make a profit out of someone else's misery. Shameful.

Stephanie · 29 October 2024

★★★★★ 5/5

Google

Absolutely thrilled with the service we have received from Hunters. As first time landlords with a property to let we were taken through the whole process by Elisha Hennessey who was knowledgeable and professional at all times. The house was marketed quickly and a suitable tenant found within days! We wouldn’t hesitate to recommend Hunters and Elisha for letting or sales, a very professional company.

Mark · 14 December 2023

★★★★★ 1/5

Trustpilot

Why all the complications?

Tried to book a viewing online of a property in South Shields. I received multiple text messages and emails asking me to complete a further questionnaire before they could proceed. This questionnaire then appears to have prompted another questionnaire (with multiple further texts and emails), which looked like it was going to try and book me in for a property valuation of my current home. I decided instead to call and try and book a viewing. The gentleman who answered seemed thoroughly disinterested and told me viewings could only be booked for weekdays, and only during the hours of 9am to 5pm. I explained that I work during those hours (as most people do, I would suspect) and he said, 'Ok then, bye' and terminated the call. Not sure exactly how anyone is supposed to view a property with Hunters.

Steven · 26 October 2024

★★★★★ 5/5

Google

Abi has been amazing, making my move run as smoothly as possible. Fantastic communication always quick to respond.

Carina · 14 November 2023

★★★★★ 5/5

Google

Beckie, Abi and all the staff at Hunters Stourbridge have been most helpful and efficient with resolving the current and all issues so far at our Landmark rental property. We cannot thank them enough for all the advice and support they have provided to us in managing our property. Keep it up Beckie and all the other staff Veena & Dinesh Parmar

Dinesh · 12 February 2024

★★★★★ 5/5

Google

We sold our house through Hunters and although there were over 60 viewings and lots of interest, the whole process took over a year. Yet, all the staff at Hunters always stayed positive and committed to helping us reach our desired outcome. Their communication is first-rate and we were always kept informed about forthcoming viewings and the feedback from viewings. Ellis, who is absolutely amazing, was our contact after we accepted an offer, and he did his utmost to keep the sale on track. We really appreciate all the help that we’ve had from everyone at Hunters.PositiveResponsiveness, Professionalism

Halcyon · 27 August 2022

★★★★★ 4/5

Google

Thank you for making my house move as smooth as possible after a very difficult few years. A special shout out to Sam, who kept me updated throughout.

Lindsey · 20 December 2024

★★★★★ 5/5

Google

We have just purchased a house through Hunters. We have received nothing but the highest level of service. From the day we viewed the property to picking keys up it's just been incredible. Jack has been very consistent all the way throughout the purchase, doing his very best to do what he could to ensure the sale went through as soon as possible. We cannot thank the staff at Hunters Stourbridge enough. In future if you are looking to sell or buy I wouldn't even bother looking else where !

Jodie · 13 June 2018

★★★★★ 5/5

Google

We have used Hunters Stourbridge twice now and both times have received excellent service. Sam in particular worked extremely hard to ensure our sale and purchase ran as smoothly as possible, and was always available for advice or reassurance! Thank you very much to Sam, Steve and all the team. Would thoroughly recommend!

Anna · 27 July 2024

★★★★★ 5/5

Trustpilot

We would like to thank the Stourbridge…

We would like to thank the Stourbridge team, especially Jack & Ellie for their continued help and support during the time of selling our mums house. They were very professional and communicated with us on a regular basis keeping us informed of the progress of the sale. We would have no hesitation in recommending the Stourbridge team in the future. Anne Verlander & Ruth Jones

Sarah · 28 June 2022

★★★★★ 5/5

Google

Thank you Hunters, and in particular to Ellis and Steve, who have gone out of their way to make sure everything has gone as smoothly as possible in selling our house. Ellis has always been at the end of the phone ready to answer any questions and has kept us well updated from start to finish. Thank you 😊 …

Emily · 13 March 2024

★★★★★ 5/5

Google

I would recommend Hunters, Stourbridge to anyone selling their home. The staff I dealt with, Jack, Harry and the fantastic Samantha were all hard working, responsive, diligent and sincere. They were a pleasure to do business with and sold my house when others had failed. Thanks.

Gary · 13 June 2019

★★★★★ 5/5

Google

Excellent service from all at Hunters..so good with feedback and communication..especially Stan..he's very professional and good at his job..highly recommend this estate agents..

CAROLINE · 12 June 2023

★★★★★ 5/5

Trustpilot

Thank you so much to Rob

Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%

Linda · 20 March 2021

★★★★★ 1/5

Trustpilot

Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch

Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.

Avi · 1 October 2024

★★★★★ 5/5

Google

We have just completed a lengthy, but eventually unsuccessful, purchase process during which the staff at Hunters could not have been more supportive. They put in a tremendous amount of work with the seller, keeping us up to date at every stage, but despite their Herculean efforts they were dealing with a seller who continually moved the goalposts. Over five months, four members of the team got involved and put time and energy into a difficult situation. Thanks to them all, would certainly use them again.

Pauline · 12 June 2022

★★★★★ 5/5

Google

We have been on the market for less than a week and can already leave a 5 star review. Hunters are professional and have already met my expectations. Ellis has taken his time to keep me updated throughout each process from pictures being taken, floor plans being complete, and viewings arranged which has really put my mind at ease. He has tonight complete 12 viewings within 2 hours which is perfect for me as I have two young children so being out of the house and out the way was ideal, not to mention feeding my cat whilst doing so and also working over his contracted hours. Thank you so much! :)

Lauren · 12 June 2022

★★★★★ 5/5

Google

The service we received from the Hunters team was exceptional. Everyone I dealt with there was professional and friendly. Ellis ensured I was kept up to date with all aspects of both our sale and purchase. He was on hand if I had any questions, offered reassurance and guidance when needed and followed everything through right up to completion. At what is a very stressful time, having someone on hand who could be trusted to do what was needed, when it was needed was priceless. Claire also is a credit to the team, she managed to sort our mortgage ensuring we had all we needed in place to get us our new home. Thank you all!!!! I would highly recommend Hunters to anyone looking to buy or sell a property.

Emma · 12 June 2022

★★★★★ 1/5

Trustpilot

Hunters

Hunters- Wallasey branchHunters- Wallasey branch. Horrendous. Absolutely no compassion or care during Covid-19. Even though the landlord is probably taken advantage of his mortgage holidays. Had no working fire alarms since February!!! Don’t reply to emails or answer the phone. DO NOT RENT OFF THESE. House was filthy when we moved in took me 4 days to clean before stuff could be moved in- told them this and they just said rented as seen.

Ali · 13 July 2020

★★★★★ 5/5

Google

We recently purchased our home through Hunters Stourbridge, Ellis was amazing, supported us throughout the process.

Tasneem · 1 May 2025

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agents

Absolutely the worst estate agents , I booked a flat viewing at 4:45pm on Friday evening , I was left a voice message in the morning asking if I couldn’t attend please let them know, I was attending so not necessary, I drove for 50 mins in rush hour traffic and got to the property about 4:47 pm 2 mins late, on the travel over I phoned up the company 4 times leaving messages saying I will be slightly late no answer, when I go to the property the agent wasn’t there , no phone call to my mobile at any point, I knocked on the door and the owners were there very surprised to see me 🤔🤔 I said hi I have a viewing which they replied oh we didn’t know and there has been no agent there today waiting for me, it was very awkward looking around and then I left, the whole situation was a joke how DARE YOU treat potential renters/buyers that way not even turning up and even letting the owners know, waste of my travel time and petrol money , email the agents and they replied back there was someone there but because u was 2 min late they left as there to busy to wait, CROCK of S**t no one was there confirmed bye the owners, I really hope your company goes bust and u all lose your jobs , I should of look at the reviews on here before contacting your agency as there shocking and the worst Iv ever see. For a company Shameful Sharon mcevoy rude lady stay clear

Scott · 16 September 2024

★★★★★ 5/5

Google

Abi's knowledge and professionalism has been really amazing throughout the whole rental application process. I have, especially, really appreciated, her proactivity in keeping us updated along every step, as it has not been something we've experienced with other Agents. Can't wait to move in now!

Jess · 2 November 2024