Trusted Agent profile Β· Stourbridge

Hunters Stourbridge reviews

β˜…β˜…β˜…β˜…β˜… Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

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5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

4/5

Google

Good place, quick at getting things done and communicated well. Was a bit underwhelmed at the end as the person who was dealing with our purchase didn't communicate with us much and I was handed the keys with a pretty average reception and no thanks or any sort of closing statement which I didn't expect with it being such a big moment. This felt a bit of shame but George who dealt with us at the start was good and so was Sam. Still recommend them despite the above!

Natalie Β· 20 December 2024

5/5

Trustpilot

Highly Recommend - Hunters Lee

I bought my first property and sold it with the support from Hunters Lee. I am really pleased with my choice. Vikram, Sarah and Serhan are amazing - they are very supportive, understanding, calm and super well-organised. They went above and beyond to support me whenever I need. They made the process really smooth and stress free for me with their years of experience, long term vision and excellent communication skills. I highly recommend this team and will definitely work with them again in the future if I have a chance to. Thank you so much all!

TN Β· 19 December 2024

5/5

Trustpilot

Hunters woodseats.

Hunters woodseats.Bought my house with these guys couldn't have asked for anyone better they kept me upto date, chased things up when I didn't seem to be getting anywhere, brilliant ! Elliot was lovely at showing me around and sorting any problems, then Joanne was fab at chasing things up and giving the solicitors a kick up the... thank you 😊 even got a moving in gift 🎁

Samantha Β· 1 September 2022

5/5

Trustpilot

Really happy with the service from…

Really happy with the service from Hunters Stourbridge with the sale of our property. Ellis was great, easily contactable and dealt with any queries or concerns we had. Would definitely recommend to others and sell/buy through Hunters in the future.

Nicola Β· 15 August 2024

5/5

Google

I cannot praise Hunters enough. The sale of my house was not always an easy process but Hunters were so professional and helpful, we eventually got there, mainly thanks to Harry, Jack & Sam who were fantastic throughout the whole process. Friendly staff, excellent knowledge and always willing to help.

Helen Β· 13 June 2019

Agent replied Β· 11 June 2024

Hi Helen, thank you for your review. We wish you all the best for the future.

5/5

Google

Beckie is helpful, organised, responsive and goes above and beyond resolving issues swiftly and fairly with lots of updates. I would definitely recommend Hunters leggings and Beckie.

Mrs Β· 12 June 2023

Agent replied Β· 11 June 2024

Hi Mrs Cole, thank you for your 5* review. We are pleased to hear you were happy with the service you received.

5/5

Google

A really positive experience using Hunters Stourbridge as the letting agent for our apartment. Alesha Hennessy is so professional and knowledgeable.

Rene Β· 14 November 2023

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us a review, Rene. We are glad to have supported you throughout the process.

5/5

Google

Absolutely brilliant service. Elisha has been fantastic and has helped us push to move into the flat we chose and gave us a tremendous amount of help and guidance. Highly recommend

19b1oBzz62 Β· 20 December 2024

5/5

Google

I purchased a property through Hunters, the professionalism of the team, especially Ellis was brilliant. Contacted us on a weekly basis to make sure we knew what was going on. I would have no reservations about recommending or using Hunters in the future.PositiveProfessionalism

Richard Β· 12 June 2021

Agent replied Β· 11 June 2024

Hi Richard, thank you for your review. Wishing you all the best in your new home.

5/5

Google

All staff are friendly and brilliant at communication, this is the second time we have used Hunters and both times an excellent service, from both Sam and Ellis, would definitely recommend Hunters Stourbridge when selling as they work hard to get the sale through even when faced with challenges along the way, always keep you updated and do the backward and forward between solicitors and buyers.

Kate Β· 13 January 2024

Agent replied Β· 11 June 2024

Hi Kate, thank you very much for taking the time to leave us a review. We are glad we were able to assist you with the sale.

1/5

Trustpilot

So unprofessional

So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.

Kirty Β· 25 November 2024

5/5

Google

Dealing with Hunters, specifically Kaya and Jack, was a fantastic experience. For the last five months, their calm and reassuring approach, combined with clear, timely communication and complete transparency, made all the difference. I felt supported and informed every step of the way. Thank you both for your exceptional service!

Rach Β· 12 November 2025

5/5

Google

Great service from Jack and the team at Hunters in Stourbridge. Their advice in the pre sale preparation was invaluable and made the whole process of listing seamless and instantaneous once we had found the right property to buy. Thanks againPositiveResponsiveness, Professionalism

Andrew Β· 12 June 2021

Agent replied Β· 11 June 2024

Hi Andrew, thank you very much for your review. Wishing you all the best.

5/5

Google

Used Hunters for the sale of our property. Excellent service kept us up to date with all of the progression of the sale. Well done to Jack and staff especially Sam who was very supportive throughout the process. Would recommend. Many thanks Mick and Glynis Knowles.

Glynis Β· 12 June 2020

Agent replied Β· 11 June 2024

Hi Mick & Glynis, thank you for your review. Wishing you all the best in your new home.

1/5

Trustpilot

Dishonest, incompetent and terrible attitude

Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.

Adam Β· 8 July 2019

5/5

Google

Really helpful throughout. Thank you Abi Daly and the team for for your support throughout the whole process.

BAM Β· 14 December 2023

Agent replied Β· 11 June 2024

Hi, many thanks for your kind words and 5* review. It has been a pleasure assisting you throughout the process.

5/5

Google

Would not hesitate to recommend Hunters. From first meeting Sam to veiw a property they had for sale and Steve Christie coming to arrange to sell my house, everything was dealt with so professionally. Friendly and efficient, Sam, Jack and Harry were always at the end of the phone putting my mind at rest and answering any queries I had. Sam is so friendly I shall miss our chats!! If you are checking reviews before deciding which agents to go to, go ahead-you will be looked after very well.

Mary Β· 13 June 2019

5/5

Google

Jack and his team at Hunters Stourbridge were fantastic and a pleasure to deal with. We felt we had a very personal service. We were kept up to date with enquiries, viewings, feedback and just regular customer contact and chats. They were always on the other end of the phone when we needed them, always called back when they said they would. Jack even conducted viewings, and secured a buyer and negotiated a purchase for us while we were on holiday. We were very comfortable and confident in trusting Jack and his team in doing this for us. The whole process was just a pleasant one as were were just so confident in their professionalism that the job would get done. We can’t recommend them enough ... you will not be disappointed. A big thanks to Jack and the team!!!

James Β· 13 June 2019

5/5

Google

I can not rate Jack at Hunters enough. Really impressed with the service received; communication was excellent throughout and nothing was too much trouble. We had a number of viewings lined up on our house before it had even gone on the market. We first met Jack at a house viewing and was impressed with how he presented the Home and made good suggestions on how things could be changed. It’s clear he’s passionate about his job/company and works all kinds of crazy hours to sell your house for the right price. Thank you Jack! :)

Clare Β· 13 June 2019

5/5

Google

We recently purchased and sold our house with Hunters in Stourbridge. After previous bad experiences we were really dreading the process, but can honestly say that Hunters couldn't have made it any easier , we sailed through. Steve sold our house within hours of it going on the market with three offers well over the asking price. The whole team supported us every step of the way. A special thank you to Sam who made completion day so much less stressful than it could have been. If you are looking for a professional, competitively priced estate agents , run by lovely genuine people then I couldn't recommend Hunters highly enough. You really won't regret it . Thank you again Steve and the team , for everything! .

Ann Β· 13 June 2019

5/5

Google

We cannot thank Hunters enough for what they did for us. We started with a different local estate agents who had our house on for a couple of months and nothing much happened and zero offers. We added hunters on who generated so many viewings straight away and two offers within 10 days and then the house was sold. Jack did a fantastic job and would always go above and beyond for us, from replying to us late at night to even phoning us to check on us whilst away on his holiday! If this isn't commitment to 5* service then I don't know what is. Sam in the office was also ever so helpful and brilliant, always so polite and answering every question we had. Steve was great too. They have helped and supported us every step of the way and made the sell of our house a very easy job. Cannot recommend them enough and will most definitely use them again without a shadow of a doubt. Absolutely fantastic

Chloe Β· 13 June 2019

5/5

Google

We are so pleased we chose Hunters to sell our house. After the initial meeting with Steve we put our house up for sale and were amazed it sold within the week. All the staff at Hunters Stourbridge were so helpful throughout the whole process, really down to earth to speak to , yet very Professional. The level of service we received from Jack was brilliant throughout , he kept us informed at every stage and put our mind at ease when needed, thankyou so much Jack!! Thankyou to Steve and Sam as well who were also so professional and helpful with both the sale of our house and our purchase. We had a comment from our buyers that although they didn’t use Hunters they were so impressed how they dealt with the purchase they were really impressed. I would defiantly recommend Hunters to anybody looking to move house.

Leanne Β· 13 June 2019

5/5

Google

The service we received from Jack and Sam at Hunters was absolutely impeccable. Jack was very straightforward to deal with in terms of obtaining their services and proceeding with the sale, while Sam seems to man the engine room in the office. Her communications were timely, regular and always professional. Jack also provided excellent guidance when it came to purchasing our new home, even though it was with a different agent. Easily one of the most effective, efficient organisations to work with, while maintaining a friendly atmosphere. Absolutely great!

Sinead Β· 13 June 2019

5/5

Google

Really happy with the quality of service received from Elisha Hennessey on behalf of Hunters. The progress and communication I've had on my application has been prompt and informative at every stage. This is normally something that's quite daunting when property searching however I've not found that to be the case at all. Very good staff, very good company and would highly recommend.

Ahdal Β· 12 February 2024

Agent replied Β· 11 June 2024

Thanks for taking the time to leave us a review, Ahdal. We are pleased to have helped you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. Hunters won Platinum in The Trusted Agent 2026 awards.

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