Hunters Stourbridge reviews

★★★★★ 5/5

Google

Would recommend Elisha and Rebecca having worked so hard in securing our rental property, we have been kept informed and guided through the rental process which was not straightforward. Well done

Tonia · 12 June 2023

★★★★★ 5/5

Google

Fantastic team over at Hunters Stourbridge. From start to finish they have been nothing short of fantastic, helping me and my partner understand the whole process as first time buyers. Special thanks to Harry & Claire for their constant hard work and support through what has been, a challenging 6-7 months.

Adam · 12 June 2020

★★★★★ 5/5

Google

The team at Hunters were absolutely brilliant throughout our house sale. We were given great advice, they were able to get our house photographed & up for sale in a matter of 48hrs and it sold three days later. Super support from the sales proceeding team, too. We'd definitely use them again and happily recommend them to everyone we know.

Michelle · 27 July 2024

★★★★★ 5/5

Google

Abi was extremely helpful throughout the process of moving into our new home. She’s very proactive and any queries you may have she sorts them right away.

Dhanyal · 15 September 2023

★★★★★ 5/5

Google

I like their services,they are very helpful specially thanks to Abi dely for her great response time and guidance.

Kamran · 13 March 2024

★★★★★ 5/5

Google

Ellis was fantastic! He guided and advised us through every step and was there for us to support the final elements of the sale. So glad we went to Hunters.

Elizabeth · 12 June 2023

★★★★★ 5/5

Google

Used Hunters for the rent of my property. Elsiha and the team have been very proactive and responsive throughout the process. Very happy with the service so far, been great.

Reece · 12 June 2023

★★★★★ 5/5

Google

Steve Christie and his colleagues provided an outstanding service in our recent house sale. Steve was always very professional and kept us in touch throughout the process. My wife and I would have no hesitation in recommending Hunters/Stourbridge and Steve.

Andrew · 12 June 2022

★★★★★ 1/5

Trustpilot

Avoid Hunters like the plague!

Hunters Pontefract are an absolute shambles! We found a property we liked and we wanted to move in, it was a townhouse property 3 bedroom with an en-suite priced at £475. What an absolute steal, right? Wrong! On the day we moved in, which was August 2018 our boiler was not giving hot water as it had no pressure in it. We called someone out who didn’t arrive until 2 days later, you have to report the issue on the internet system they use fix flo. The boiler had lost pressure, the piping work by the boiler had a hole which would leak when pressure needed adding, sadly our boiler kept losing pressure repeatedly and it was up to us to keep adding pressure every 2-3 days as their response when I called is “that’s normal for a boiler to lose pressure” . It leaked into my little boy’s room at one point and we were told we are liable for paintwork and damage. He had to be in our room for over a week due to the damp state of the room until it dried out. They sent someone out in relation to the boiler who said “it’s a number of things that could be wrong so I can’t fix it” We began having a leak from our bathroom and reported it, the gentleman that came out suggested our wall was causing the leak and to monitor it. It began leaking into the living room, for weeks no one could identify the issue. Lastly, an agent that came out noticed our tiling as he advised it was really to fall off and was not fitted correctly condemned us from using the bathroom and came out again to rip the tiling away. The en suite was the same but this is still awaiting fixing. Anyway, the leak was not getting better and we couldn’t use the bath or the shower for over a week so were using the en suite, the leak kept getting bigger and bigger. I was at the doctors and they asked if someone could come try and fix the leak whilst I was out which I agreed to, I came back to my home and the living room had a gaping hole in the ceiling full of dust and mold. I was cried that much my mum called the contractor to ask what on earth he had done but his point was “well, I’ve fixed the leak but we can’t fix the ceiling so arrange that with hunters” 3 months later and still not fixed! At this point, I asked to be let out of my contract for the safety of my son and what he was living in.My oven door was loose as well, it would stay up right but would fall down with no springs to steady it when opened so was rather heavy to open. They couldn’t do anything as my landlord was on holiday and could not get a response from him until returning home. After the date he was meant to return home, they couldn’t get a response about the oven. Then, I was baking with my son and the buns had gone in the oven. 10 minutes in, I was stood washing up and my son was making icing on the kitchen floor and the oven door started to crash down, I had to push my son out of the way and it hit the floor to glass shattering everywhere, including glass being stuck in my foot which took over an hour to take out. My partner had to come home early from work because I was in such a state but luckily our son was unscathed. I cried and begged them to let us leave on the phone and spoke to Amie who promised a contractor would be out to clean the glass up and try and repair the oven with tools in his van . The man came out in a jaguar in passing from a rugby game, he had been instructed just to take a look. He said before even looking at the oven “it needs a new oven, I will leave you to clean it up” I was shocked. I was expecting to have some help at least disposing of the glass as he was being paid to attend the property so me and my partner had to clean the glass up and throw it in the bin repeatedly cutting ourselves from the glass on the floor. Within a couple of days, the chap was back with a new oven so I was happy with the quick turn around of that.At the beginning of September we were told we could vacate our property the next month as it was requested to leave by October at the latest. We are leaving in a couple of weeks but the repairs such as the boiler and ceiling hole and tiling in en suite are still awaiting repairs and the house is already back up to rent even though it is still awaiting repairs. If you see a townhouse at £475 with these guys and think it looks nice and you want to go for it. DONT DO IT. Avoid Hunters at all cost, they are an absolute shambles!*Update* 2 weeks before leaving whilst packing up they emailed us saying a house viewing was to take place, I asked if this could be done a different time as we’d all be tired after work with no 48 hours notice, solid no. The same day my son was sent home from nursery throwing up and feeling unwell. I called asking if they would reschedule and basically the manager informed me “if you don’t comply, we can keep you in your tenancy and you can’t leave” I told them my son would be laid on the sofa throwing up and they just didn’t care.

Anon · 30 January 2021

★★★★★ 5/5

Google

Abi Daly has been exceptional helping us find our home, she always been easy to contact and has made the process so much easier.

Natalie · 14 November 2023

★★★★★ 1/5

Trustpilot

Lack of understanding of regulations and invasion of GDPR

Despite confirming over the phone that my offer was accepted, Hunters refused to provide written confirmation or a memo of sale because I chose not to share my ID and other sensitive information prematurely. They claimed this was required for anti-money laundering purposes, but such checks are only necessary further along in the process, not before providing written confirmation of an accepted offer. This was despite me already providing a Decision in Principle and written confirmation from my financial advisor. Their insistence on irrelevant information at this stage is a major red flag. To make matters worse, their response was extremely unprofessional, with no attempt to resolve the situation. Based on this experience, I cannot recommend their services.

Ozgur · 15 January 2025

★★★★★ 5/5

Google

A fantastic company with extremely friendly and attentive staff! Thank you Hunters!

Jess · 26 September 2026

★★★★★ 1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

★★★★★ 5/5

Trustpilot

So happy with the service from Hunters…

So happy with the service from Hunters so far! Stephen has taken such good care of us and nothing has been too much trouble! From the beautiful photographs to showcase our home to the check in calls & emails to keep us in the loop! Selling a home can be incredibly stressful and it’s so lovely to have an estate agent that you know is working very hard in the background to get results! I would highly recommend Hunters! As they were also recommended to me.

Adele · 8 January 2025

★★★★★ 1/5

Trustpilot

Greedy company.

Greedy company-Hunters. They will hunt your money in any ways even if the landlord didn’t tell them to do so. I had a very bad experience from them. Listed below are the samples of how greedy they are with money: 1. I have to pay for the decorations stuff (paper wall) which was caused by normal wear and tear as we used the property for 2-3 years. Good thing, our landlord told them not to deduct us. 2. I have to pay almost £400 after leaving the house. This is because the house has been vacant for 2weeks and the new tenant didnt come straight away after I left. Or maybe they need to sort out the wall paper/ house cleaning first and it would take time to complete everything. Unfortunately, Hunters was asking us to pay the 2 weeks even though we didnt use the property and handed over the keys to them on our last day. Good thing, our landlord is kind, he asked hunters that there is no need for it. 4. I paid mattress collection even if that wasnt from us. We left the property with our mattress and someone just threw it in the property. Apparently, I had to pay for it, so I just paid it because they giving me headache and stress. They might take legal action if £30 was not paid 🤷 5. Because I didnt finish the contract, I paid £480 to Hunters for them to re-advertise the property. My previous rent is £675, however, they rent it out for now for £900. Wow, what a growing business. 6. When I am still renting, it took them a month to sort out the shower heating. They blamed the landlord as said they already informed him and that they dont manage the property. But now that Im leaving, of course theyll gonna need to manage it, theyll see money from it, they will take your hard earned money in every possible legal way so please to anyone reading this double check your contract. Dont make the same mistake as I did. When you want to rent house, check first if it is advertised by Hunters, if you want to suffer with emotional/ financial stress in your life go ahead with them.

Mark · 7 January 2025

★★★★★ 5/5

Google

Right from the start Abi was so friendly and all the way through she was always ready to sort anything out for me, just so grateful she was there.

Sharon · 12 June 2023

★★★★★ 1/5

Trustpilot

Inflated prices and lies

If you’re a buyer or a seller I’d avoid. They put properties on Right Move that are inflated in price, and then they say the vendor wants more money than the guide price. Sorry but if the vendor wants for example 350k for the house, do not put the price as 330k on Right Move, then start a non-existent bidding war. This has happened 3 times with this company, which makes me think it’s their terrible tactic.

Ben · 15 February 2025

★★★★★ 5/5

Trustpilot

Hunters Kendal

Hunters. Kendal.Have no problem recommending this branch. Unfortunately lockdown got in the way. Launch was on Wednesdsy and lockdown Friday which restricted viewing. Kept me well informed as to who was viewing. When I did get a sale dealt with the buyer in no uncertain terms as he was trying to find lots of faults to drive down the price. He didn't succeed! Suzanne Jackson valued my property and was informative and good to deal with as were the rest of the staff in the office dealing with Kendal.

Colin · 15 October 2020

★★★★★ 5/5

Google

Thank you again for a throughly helpful and professional service.

Mike · 16 February 2026

★★★★★ 5/5

Google

We recently bought our first home through Hunters, Ellie was a great help from the start and throughout with any questions we had and kept us well updated.

Minnie · 12 June 2023

★★★★★ 5/5

Trustpilot

North Somerset’s Best.

I’d just like to thank all the staff at Hunters in North Somerset, Yatton, Portishead and Nailsea offices. They have sold 2 Of our private houses for us in the past 3 Years, and one of our rental properties before that. All Were sold in a matter of days. Of the 2 recent sales the 1st one went through smoothly in 2 months. The second was not quite so good through no fault of Hunters I might add.2nd property sold the 1st day on the market but turned out the lady was telling porkies about her funding so she disappeared after 2 weeks🤬Another Confirmed buyer Within the same week and except for the obvious Covid delays, mainly being unable to sort removals, this time everything went as planned.Many thanks to Richard, Mandy and James for their excellent Professional service and I would strongly recommend Hunters to anyone thinking of selling in the North Somerset area. They know the market in this area so well and really go the extra mile for their clients.

Steve · 27 July 2020

★★★★★ 5/5

Google

Hunters sold a property for me recently and can't recommend them enough. From the initial appointment with Jack right the way through to completion. Sam was an absolute star and kept me updated every step of the way.

Matt · 12 June 2022

★★★★★ 5/5

Google

Highly satisfied with the service provided by Jack, Ellis and the team. Always polite, sensitive, pro-active and informative. Ellis in particular engenders trust and faith in the quality of the service provided. Excellent and regular communication. Thank you.

Richard · 12 June 2022

★★★★★ 5/5

Google

Ellis and the team at Hunters were great all the way through the transaction. Friendly, professional, and most importantly, proactive. Ellis in particular would regularly chase for updates and keep me informed of progress. Would very happily recommend!

Tom · 12 June 2022