Trusted Agent profile · Stourbridge
★★★★★
1,349 reviews across 2 platforms
11a St John's Road. Stourbridge, DY8 1EJ
Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
5/5
GoogleEllis at Hunters estate agents was fantastic , he kept in touch with us all the way through. He couldn’t do enough for us . I would 100% use Hunters again . 5 star rating from us . Thank you Ellis .
Hi Karen, many thanks for your outstanding recommendation and 5* review.
5/5
GoogleBoth Abi and Elisha were great throughout securing our tenancy. They have informed us with any updates straight away, communication has been clear and very helpful with any questions we have had throughout the process!
Hi Naomi, thanks for sharing your feedback. We are pleased to hear you were happy with our service.
5/5
GoogleReally helpful and friendly! As first-time buyers we did not know how the purchase process will go but Hunters Stourbridge have helped us all the way with Jack and Harry being proactive and helping with all the answers we were seeking and also speeding up the process. Moreover, even after completion they still helped us to clarify some things. Thank you Hunters Stourbridge!!! 100% recommend Jack and Harry.
Hi Daniel, thank you for your review. We wish you all the best in your new home.
5/5
GoogleAbsolutely excellent service from everyone at Hunters from start to finish. Great communication (advising and listening), knowledgeable and just all round helpful. Special mention to Ellie who managed my move - absolutely brilliant - can't speak highly enough. thank you!
1/5
TrustpilotDon't rent or buy with them
I was interested in 2 properties advertised on their website . I was informed that they were under offer , but were still being advertised and were happy to take further viewings , so much for making an offer with an expectation that they would take the property of the market . Once they discovered that I had a property to sell they weren't interested in allowing me to view it I explained that I was also looking to rent and had a property to view through them the following day ..( I wasn't sure whether to rent or buy ) they cancelled my rental viewing within an hour with no explanation Thoroughly unprofessional using underhand tactics . Why don't they just behave responsibly ..avoid
5/5
GooglePurchased my first home through Hunters and can't fault the service they provided. From start to finish Jack was a great help throughout and always kept me updated with what was going on during the purchase. Took the stress away from buying a house! Would definitely recommend Hunters to anyone looking to buy or sell their home.PositiveProfessionalism
Hi Amy, thank you for your review. Wishing you all the best in your new home.
5/5
GoogleWe just let our house from Emily and Stan, and it has been an absolute breeze. They are always friendly and knowledgeable and have made the process very simple and easy. Emily is our main contact now and she always gets back to us very quickly for any questions and went out of her way to help us on multiple occasions. We cannot recommend Hunters highly enough.
Hi Julia, thank you for your review. It was a pleasure assisting you with your move.
5/5
GoogleFantastic service from selling our house and buying our new. Ellie kept us informed at every step, which was so very reassuring! Would definitely recommend them. Thank you for all your help.
Hi Sophie, thank you for your 5* review and recommendation.
5/5
GoogleMy experience with Hunters has been simply amazing. Abi has made this process seem less for me. She is an excellent communicator, she has been very clear and kept me updated at all times. I’m a first time landlord and I could not have done this without Abi’s help support and advice. She is very knowledgeable and a real people person. I would absolutely recommend Hunters as a professional company with staff who care and do the right thing for landlords and for tenants too. Having Abi to deal with everything has been a real bonus. She is an asset to the company.
Thank you for your review, Julie!
5/5
GoogleWe chose Hunters to rent our property. Having not rented out a property previously, Hunters have made it such a simple and stress free process. We have worked with both Elisha and Abi who have both been fantastic, but the whole team are lovely to work with. Our property was put up for rent and rented in less than 3 weeks. In those 3 weeks they have found us a wonderful family to rent the property and we couldn't be happier. I would recommend Hunters because of their friendly service and their reliability. I look forward to continuing to work with the team.
Hi Megan, thanks for taking the time to leave us a review. We are thrilled to hear you have been happy with our service.
5/5
GoogleMany thanks to Beckie for her assistance in arranging double glazing repairs for my Mom and Dad. She is very efficient, business like and a pleasure to deal with , a valuable asset to Hunters and their clients .
Thank you for your 5* review and kind words, Laura.
1/5
TrustpilotI have just bought a house where the…
I have just bought a house where the seller's estate agent was Hunters. two items to note : 1. their pestering me to prove I had the funds via endless email demands, then when my solicitor raised one issue, total ignorance for 2 weeks. Not good. 2. I feel for the seller in that they totally missed off the presence of a very long private tree-lined driveway, and a full size totally convertable loft.
5/5
GoogleWe moved house 8 weeks ago and sold our home through Hunters. We had used them before for our previous house sale and would highly recommend. …
Thank you for the 5* review Sarah, we always strive to make the process as smooth and stress-free as possible, and it's great to know we did just that!
1/5
TrustpilotHunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
5/5
GoogleBrilliant service. Ellis was especially helpful and went above and beyond to help whenever he could. Would definitely recommend.
Hi Jayne, thank you for taking the time to leave us a review.
5/5
GoogleAmazing service friendly welcoming people we had Abi who I would highly recommend she did everything she could to make sure it was a smooth process while keeping use very informed throughout the process thank you Amazing staff definitely would recommend
Hi Kathleen, thank you for the great recommendation, 5* review and your kind words.
1/5
TrustpilotGave the property I had put a holding deposit down on, to someone else.
I went to view a property and I put down an application straight after seeing it. I was aware that quite a few applications might have been put down and that we might not get it. However, a few days later I was phoned by the agent who said that the landlord didn’t originally pick us, but the people they did pick had not responded so he said if I want to put a holding deposit down that day that the place would be mine as the landlord had agreed to my friend and I renting the property instead. We put the deposit down right away and a few days later (today) I got an email saying that the original people had “resurfaced” and had signed forms and passed referencing etc and they were going to go with them instead. They then refunded my deposit. I had cancelled viewings and made plans surrounding moving into that place. They basically used us as backup even though we’d put a deposit down. The email wasn’t even apologetic. Terrible agency.
5/5
GoogleI personally dealt with Ellis from Hunters who was brilliant from start to finish and made purchasing the property I was after totally seamless. I can't recommend them highly enough!
Many thanks for taking the time to leave us a review, Phil. Enjoy your new home!
1/5
TrustpilotI phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
5/5
TrustpilotHunters Filey excellent easily deserve…
Hunters Filey excellent easily deserve five stars particularly Aimee and Beth. Overall this Estate Agent is one of the best we’ve ever dealt with I don’t understand the low review for Hunters overall, but that cannot be applied to Hunters of Filey.
1/5
TrustpilotRented through hunters
Rented through hunters. We found out after being in property for 2 months that our landlord had died. Thus information was given through executor of will. When we left 3 weeks ago hunters still hadn't informed us he had died. They have ignored emails and not even acknowledged receipt of keys as we requested. Peter croft in charge of rentals has been rude and useless. When I spoke to him re our landlord dying and asking what was happening he laughed and just said he didn't know about the contents of the will. We had no choice but to use them but would never chose to use them
5/5
GoogleBought our Forever home from Hunters Stourbridge. Harry was very helpful and supportive during this process and was always on hand if we needed any assistance. It took us a while to find the one but we are so happy in our new home and would recommend Hunters Stourbridge to buy or sell your property.
Hi Julie, thank you for taking the time to leave us a review. We wish you all the best in your forever home.
5/5
GoogleBest estate agents i have dealt with. Abi Daly is great, she has looked after my partner and i and ensured the process went smoothly. Had no problems.
Thanks for taking the time to leave us a review, Nikesha. We are pleased to hear of your positive feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Hunters won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.
