Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

I am renting my first ever property and I have been dealing with Abi Daly in lettings. She has been very helpful from the start of this processing from showing me around the flat to answering every question I’ve had! She’s been wonderful! Thanks Abi!

Abbie · 12 February 2024

Agent replied · 11 June 2024

Thank you for your 5* feedback Abbie!

5/5

Google

I can recommend Hunters 100%! They made selling our house easy, and when we needed to tackle issues within our chain, our personal contact Ellie was superb! Her dedication to her job is second to none.

Carly · 27 July 2024

Agent replied · 26 August 2024

Hi Carly, we’re glad we could be of service and appreciate the kind words!

1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

5/5

Google

We used Hunters Stourbridge for the sale, which was handled principally by Jack, not only did they deal with our sale they also liaised with solicitors not only for our sale but also for the purchase of the house we were buying and the construction company company who were at the end of the chain. They went above and beyond and I cannot speak more highly than that. Our thanks for the for the excellent service by Jack and all his staff.

Tony · 23 September 2024

Agent replied · 23 October 2024

Thank you for your wonderful review, Tony. We are glad to hear you were happy with our service to you.

5/5

Google

⭐⭐⭐⭐⭐ Highly Recommend I have been a landlord for several years, and I cannot speak highly enough of the fantastic service provided by the team at Hunters - Stourbridge. Throughout this time, they have been consistently professional, proactive, and always go above and beyond to ensure my property is well-managed. Elisha and Beckie, in particular, are incredibly competent and knowledgeable individuals. They are always on hand to offer advice and support whenever needed, which has been invaluable to me as a landlord. Their attention to detail and commitment to providing excellent customer service is truly outstanding. If you’re looking for a letting agency that you can trust to manage your property with care and expertise, I would highly recommend Hunters - Stourbridge. The team is exceptional, and I am extremely satisfied with their service over the years!

LJ · 23 September 2024

Agent replied · 23 October 2024

Hi LJ, thank you for your fantastic review. It is great to know our service to you met your expectations and thrilled that you would recommend us to other landlords!

5/5

Google

Shout out to Ellis Hill for all his help and support throughout the purchase of my first house! Although these past few months have been a little stressful, Ellis's constant communication throughout the process and helping move things forward have made a huge difference. Thank you for all your help so far, much appreciated.

Amelia · 12 June 2023

Agent replied · 11 June 2024

Hi Amelia, thank you for your review. We are pleased to hear you were happy with our service and wish you all the best in your new home.

5/5

Google

Can't speak highly enough of the team, fantastic throughout the whole process.

Richard · 10 August 2026

Agent replied · 10 October 2026

Richard, we always strive to make the process as smooth and stress-free as possible, and it's great to know we did just that!

5/5

Google

Excellent cooperation from elisha very helpful in every step of the application

Sadam · 10 August 2026

Agent replied · 10 October 2026

Sadam, Thank you for leaving such a positive review for Elisha. We are so pleased that you were satisfied with the service provided here at Hunters.

5/5

Google

Thanks Hunters and, in particular, Ellis for your very personalised involvement in helping us to sell our house. There were ups and downs with the possibilities for the sale, but never with the support and enthusiasm of the team, which was consistent throughout. In the final stages of the sale you took on mediating with our buyers that was even handed and very helpful.

Fran · 12 June 2022

Agent replied · 11 June 2024

Hi Fran, thank you for your review. We are pleased to hear you were happy with the service you received and wish you all the best.

1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

5/5

Google

Super impressed with Hunters Stourbridge. Jack is an amazing Estate Agent and by far the best we have ever come across. He is backed by a strong team, he is always super positive with an upbeat attitude, works incredibly hard and will go above and beyond for you. Communications have been unrivalled throughout and we would not hesitate to recommend Hunters Stourbridge to anyone looking to sell their property.PositiveResponsiveness, Professionalism

Stephen · 12 June 2021

Agent replied · 11 June 2024

Hi Stephen, thank you for your review. Wishing you all the best.

5/5

Google

We highly recommend Hunters as they were professional throughout. Ellis was an excellent communicator and worked hard to ensure that things went as smoothly as they could.

Steve · 3 December 2024

Agent replied · 10 December 2024

Thank you for your review, Steve. We are glad you have been happy and we appreciate the recommendation.

5/5

Google

I recently used Hunters Lettings Department to find a new tenant and set up the agreement for a Rental. Elisha was very efficient, nothing was too much trouble. I would 100% use in future. Thanks

Jodie · 27 July 2024

Agent replied · 26 August 2024

Thank you for your glowing 5* review, Jodie!

1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

1/5

Trustpilot

Hunters - Tring - useless

Given that the purpose of an estate agent is to bring sellers and buyers together, as a potential buyer I found Hunters service abysmal I tried to make a viewing appointment for a property they had for sale. They said they would phone or email me. Nothing. Tried again two days later. Person I spoke to seemed surprised at what had happened and said would get back to me. Nothing. Were I to be selling a property, I would not be using this estate agency. Perhaps they only do it as a hobby.

Edward · 17 October 2025

5/5

Google

Huge thank you to Elisha. She's has been amazing! Very helpful and always happy to answer any questions The process was very fast and seamless thanks to her.

Doran · 10 November 2024

Agent replied · 10 December 2024

Thank you for your kind words, Doran. We value the positive 5* feedback.

5/5

Google

Great experience using Hunters. Sold the property within days. The whole process was managed as it should with regular updates and stress free. Sam was a great help

DougRach · 10 November 2024

Agent replied · 10 December 2024

Hi Dough & Rach, it has been our pleasure to help you throughout the process. Wishing you all the best in your new start!

5/5

Google

Hunters have just sold my house for me, with everything going on I thought there may be some delays but they have been chasing up the sale from start to finish and it couldn't have gone smoother! I need to thank Harry who is literally always on top of it and is very knowledgeable on all things house buying and selling! Would 100% use them again no questions asked!

Alix · 12 June 2021

Agent replied · 11 June 2024

Hi Alix, thank you for your review. Wishing you all the best.

5/5

Google

We finally completed on our house purchase from Hunters two weeks ago after a drawn out and frustrating chain through no fault of Hunters. I have to say the service we received from Ellis was second to none, professional at all times, nothing too much trouble and an absolute pleasure to deal with. Highly recommendable. Thanks Ellis you helped make our dream come true ! Helen & ChrisPositiveResponsiveness, Professionalism

Helen · 12 June 2021

Agent replied · 11 June 2024

Hi Helen, thank you for your review. All the best in your new home.

5/5

Google

We dealt with Harry at Hunters whilst buying our first house and he was brilliant in helping push through what could have been a much longer process without his help! Harry was very on the ball and kept us in the loop at all times and whenever the rest of the team assisted they were always very helpful. I would highly recommend Hunters to anyone looking to buy!PositiveResponsiveness, Professionalism

Kelly · 12 June 2021

Agent replied · 11 June 2024

Hi Kelly, thanks for your review. Enjoy your new home!

5/5

Google

A big thank you to all the team at Hunters in Stourbridge. Ellis and the team have been professional at all times and guided us well throughout the selling process. We would highly recommend.

Chloe · 27 July 2024

Agent replied · 26 August 2024

Hi Chloe, thank you very much for your kind words. We are glad to have been of service to you and hope we can assist you again in the near future.

5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

5/5

Google

As a first time buyer the house purchasing process seemed like a scary task, Harry from Hunters made the whole experience enjoyable and as easy as possible! I can't recommend Harry and Hunters enough and would encourage anyone who is involved in the selling of a property to use them. Thank you!

Benjamin · 12 June 2023

Agent replied · 11 June 2024

Hi Ben, thank you for your review. We are pleased to have assisted you throughout the process and wish you all the best in your new home.

5/5

Google

Ellis has been brilliant from start to finish, personable, helpful, positive, on-the-ball, professional, offers advice, tenacious and more, everything you would ask for to help you through selling your home which can be no easy task! I would highly recommend Hunters and especially Ellis if you are thinking of selling your home!

Matthew · 12 June 2023

Agent replied · 11 June 2024

Hi Matt, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received and look forward to hearing from you again in the future.

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Hunters won any awards?

Yes. Hunters won Platinum in The Trusted Agent 2026 awards.

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