Hunters Stourbridge reviews

★★★★★ 5/5

Google

Ellis has been brilliant from start to finish, personable, helpful, positive, on-the-ball, professional, offers advice, tenacious and more, everything you would ask for to help you through selling your home which can be no easy task! I would highly recommend Hunters and especially Ellis if you are thinking of selling your home!

Matthew · 12 June 2023

★★★★★ 5/5

Google

Beckie Wood was fantastic with handling the stressful process of renting a property ! She was informative, helpful and professional throughout. Abi Daly was also fantastic, professional and instrumental in the process ! They made a stressful situation very easy to handle They are a credit to Hunters and to themselves Thanks

Karl · 12 June 2023

★★★★★ 5/5

Google

Not the easiest of house selling but the team at hunters were fantastic Sam was a god send moving day also a nightmare with late transfers but also again Sam did everything in her power…

Les · 27 June 2024

★★★★★ 5/5

Google

Our experience from the the first meeting with Steve through to Sam handling our case onto completion, has been first class and we would highly recommend Hunters. Our move proved tricky at times, and Sam was always on hand to give updates on a regular basis. Thanks to the team!

John · 17 July 2023

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

Hunters have been fantastic during our move, from negotiation through to exchange of contracts. When our sale fell through Ellis was our 'voice of calm' and kept us informed every step of the way. Ellis really did go above and beyond to keep in touch. Would highly recommend Hunters Stourbridge ****

Debbie · 12 June 2023

★★★★★ 5/5

Google

Amazing service throughout the process of letting our property, Elisha was fantastic from start to finish, kept us updated at all times, offered competitive rates, and was always super friendly. Also a really quick turn around from contacting Hunters to securing tenants, would absolutely recommend!

Jodie · 15 October 2023

★★★★★ 5/5

Google

Highly recommend Hunters in Stourbridge. Steve, Jack and the team have been very professional and helpful throughout the whole process of selling our house. Harry, Ellis and Sam were fantastic at sorting out the viewings and providing feedback. Steve has been wonderful with keeping us updated and moving things forward to completion. So pleased that we chose Hunters and would not hesitate to use them again

Anna · 12 June 2021

★★★★★ 5/5

Google

Sam was excellent in making our move as smooth as possible, always attentive and responsive to any questions or queries we had. Thank you so much!

Alex · 16 October 2024

★★★★★ 5/5

Google

Jack Bingham as kept in touch all the way through as gone above and beyond chased solicitors kept us updated even though we didn’t use Hunters . Would definitely use Hunters if we ever move again thank you for all your help

Lesley · 5 November 2025

★★★★★ 1/5

Trustpilot

Awful experience

Awful experience. Poor repairs. Illegal eviction - should have been a section 8 as landlord was selling up and tried to use the deposit for renovating the property into a HMO. Hunters also charged the previous tenants for professional cleaning which we were told would be happening in the first week or so of moving in. It didn't. They then tried to charge us for the same service. Wonder how many customers they do this to. Also charging for items not on the property but given to a neighbor, and later thrown out by him on his own garden area q(he advised landlord and hunters it was his to get rid of). They have identified it as formerly mine from property inspection photos which legally should not be taken of my possessions. Con artists. Pending further action.

Anthony · 6 September 2025

★★★★★ 5/5

Google

Abi has been so helpful in helping us secure our new rental. From the initial viewing call to signing the tenancy, she has been great and made the process so easy. I wouldn't hesitate to recommend Hunters Stourbridge!

Piper · 13 March 2024

★★★★★ 5/5

Google

The whole team at Hunters are excellent! They respond quickly and provide really clear information on the properties and processes associated with moving house. Elisha has been brilliant in getting all the things in place for us to move smoothly, we would highly recommend this estate agents.

Richard · 16 August 2023

★★★★★ 5/5

Google

Hunters have been great during our sale and purchase, Sam kept us up to date throughout the process and even updated our buyers. We are so impressed with their service we would definitely highly recommend Hunters to anyone. Thank you Sam and the team from Sharon and Paul Hill

Paul · 12 June 2023

★★★★★ 5/5

Google

Fantastic service from everyone at Hunters for my property sale. They were very professional and followed up every viewing, keeping me informed at all times. I would definitely use Hunters again and I really can't recommend them highly enough. A big thank you to Steve, Jack, Sam, Ellie, Ellis and everyone else I had the pleasure of dealing with.PositiveProfessionalism

Stuart · 12 June 2022

★★★★★ 1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

★★★★★ 5/5

Google

We recently worked with Abi from Hunters in Stourbridge to secure our new home, and we couldn’t be happier with the experience. From start to finish, Abi was incredibly helpful, professional, and supportive throughout the entire process. … More

Arun · 15 June 2025

★★★★★ 1/5

Trustpilot

Took a day off work for a confirmed…

Took a day off work for a confirmed viewing, turned up, and was told they couldn’t show me round because they “didn’t have the keys.” You couldn’t make it up. Utterly shambolic, a complete waste of time and money. Shows a total lack of respect for people’s schedules. This lot are a joke of an agency, disorganised, unreliable, and downright careless. If they can’t manage something as basic as turning up prepared, they’ve no business calling themselves professionals. Steer well clear.

Asad · 28 August 2025

★★★★★ 5/5

Google

Hunters helped with our recent purchase. All members of the branch were helpful when we contacted them but especially Ellie who really couldn’t do enough. I’m sure she was fed up of my emails by the time we completed but she was brilliant. Highly recommend

Claire · 15 September 2023

★★★★★ 5/5

Google

We recently completed on our property purchase and Hunters were excellent. Ellie was always available when we got in touch and she kept us up to date all the way through the process.

Luke · 28 May 2024

★★★★★ 5/5

Google

The second time i have used Hunters and i am very happy. Fantastic service and highly professional staff. Ellie has been incredible all the way through, accommodating and always keeping me up to date with every step of the buying process. I have no hesitation in recommending Hunters.

Jon · 12 June 2023

★★★★★ 5/5

Google

Ellis went above and beyond selling our house (multiple times) He was informative, always easy to get hold of, personable and did an incredible job communicating between us and our house buyers. Ellis made selling our house/moving house a great experience. Would highly recommend Hunters and Ellis especially!!

Kirsty · 12 June 2023

★★★★★ 5/5

Google

We sold our house through Hunters Stourbridge and from the outset we were met with a professional response and felt we were in good hands. Ellis was brilliant and liaised with us throughout ensuring everything ran smoothly. Whilst we don’t plan to move anytime soon - I would definitely only use Hunters in future. Thanks for making a stressful process easy!PositiveProfessionalism

Jason · 12 January 2022

★★★★★ 5/5

Google

Ellis at Hunters estate agents was fantastic , he kept in touch with us all the way through. He couldn’t do enough for us . I would 100% use Hunters again . 5 star rating from us . Thank you Ellis .

Karen · 14 November 2023