Hunters Stourbridge reviews

★★★★★ 5/5

Google

Since Elisha has joined the lettings team we have noticed a major improvement to the service provided to us as landlords. Elisha is very knowledgable and responds to communications well and in a timely manner.

Neil · 12 February 2024

★★★★★ 1/5

Trustpilot

Leaving flats on zoopla that have been…

Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score

Alice · 1 September 2026

★★★★★ 5/5

Google

A fantastic experience from start to finish with Abi - professional, personable and extremely efficient. Always keeping me up to speed with any updates and handling any enquiries or questions I had promptly and with great results. Was also able to accomodate a couple of extra requests and queries regarding the property, which made the whole process so much smoother and more reassuring. Thank you!

Kyle · 3 December 2024

★★★★★ 5/5

Google

The team at Hunters have been faultless in their service. Elisha and her team have been able to successfully get our property ready and rented out within less than two weeks. I can not recommend Elisha and Hunters highly enough!

Dewald · 15 September 2023

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

★★★★★ 5/5

Google

I found Hunters a great estate agents. I would highly recommend them. They have always kept us up to date with information and always found I could contact them and speak to someone during our house being sold, a special thanks to Ellis who dealt with us all the way through our experience.

Sara · 12 June 2022

★★★★★ 5/5

Google

Very happy with the service of hunters, quick to reply and professional from start to finish, Abi was a pleasure to deal with when renting my first property smooth throughout would definitely use again and highly recommended.

Jamie · 14 November 2023

★★★★★ 5/5

Google

Ellie and James were very good on what was a long haul, giving strong good advice. We have no hesitation in recommending Hunters weather buying or selling.

Tim · 4 June 2024

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

★★★★★ 5/5

Google

Massive thank you to Sam Davies, George Griffiths and the team. Excellent communication from both Sam and George throughout the process. Sam was fantastic in dealing with difficult situations within the chain. Would recommend them both in a heartbeat!

Laura · 27 March 2025

★★★★★ 5/5

Google

Abi has been such a pleasure to work with and has made a very stressful period straight forward and easy. The level of communication has been amazing and on the viewing of the property Abi was very knowledgeable and professional. Thank you!

Zoe · 12 June 2023

★★★★★ 5/5

Google

As property developers we have used a variety of agents. Hunters are 'up there' with the best. Ellis was particularly efficient and professional from start to finish. We achieved our asking price from cash buyers, and the whole process was completed within a short time frame. Would use Hunters again without hesitation.

Warren · 12 June 2022

★★★★★ 1/5

Trustpilot

Worst estate agent I have ever dealt…

Worst estate agent I have ever dealt with. I was told lies from the very start of the sale of my house. Staff do not get back to you having to chase them all the time, they didn't seem to have a clue what was going on. Had I been given correct information from them at the very start I would have been able to make an informed decision regarding who I sold my house to. When I complain they did not even have the decency to contact me personally. Absolute disgusting customer service.

Customer · 10 June 2025

★★★★★ 5/5

Google

From start to finish Jack was there to support us throughout the whole of our house sale, and even helped with our purchase. We cannot thank him enough for all of his help, and we would recommend Hunters Stourbridge to anyone.

Juliet · 12 June 2023

★★★★★ 5/5

Google

Fast and straight forward experience, very happy with the help and services we have been provided. Elisha Hennessey has been amazing and provided us with great help and fast responses every step of the way

Tom · 14 November 2023

★★★★★ 5/5

Google

Very helpful and professional service, Abi Daly was amazing from the start and we can't wait to collect the keys to our new home!!

Emma · 27 June 2024

★★★★★ 5/5

Trustpilot

Exceptional ongoing service

Our house selling journey has been a difficult one but despite this, Hunters and particularly Emily Ryan have gone above and beyond to support, advocate and ultimately sell our home! Thank you Emily, you have been exceptional during this stressful time.

Peter · 12 February 2025

★★★★★ 5/5

Google

We have recently entered into a tenancy via Hunters. They were really helpful throughout and very friendly and lovely staff, particularly Stan and Beckie in the Lettings team. They supported us through the process and ensured it all went very smoothly. By far the best estate agent I have ever dealt with as a tennant!PositiveResponsiveness, Quality, Professionalism

Clarissa · 12 June 2021

★★★★★ 5/5

Google

My every experience with Hunters is a delight. Perhaps that is a strange way to describe dealing with an Estate Agent, however, these people are 2nd to none. Abi comes to do the inspections and honestly, she has become "part of the family". She gives my assistance dogs cuddles and just makes what other estate agents turn into a major fiasco. Abi just puts you at ease and you want to sit and have a cuppa and some biscuits with her, share the afternoon, however, she's far too busy. I cannot praise her enough and thank everyone at Hunter's for their continued support and care for me as a tenant.

Nina · 13 January 2024

★★★★★ 1/5

Trustpilot

Waste of time - No show

Me and my partner travelled from out of town to have a viewing with Jesse Oteri today. Everything seemed fine until we arrived at the address and were completely ghosted by him. He wouldn't answer his phone so we rang their office who also couldn't get a hold of him. Avoid any dealings with Jesse as he's is unreliable, has poor time management and communication skills and is a complete waste of time

Rachel · 15 August 2025

★★★★★ 4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

★★★★★ 5/5

Google

Super happy with the service Hunters Stourbridge have provided me in helping me find a rental property, in particular Abi Daly. She’s always happy to help and responds super fast to any queries and questions I’ve had. Would 100% recommend.

Kelly · 12 June 2023

★★★★★ 5/5

Google

Great service from Jack and Ellie at Hunters Stourbridge. Ellie was proactive in chasing parties in the chain throughout the process and phoned regularly to provide updates which helped take some of the stress out the process. Would definitely recommend.

Jack · 12 June 2023