Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

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5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience selling our home with Hunters Stourbridge. The agent Ellie Owens was very helpful and great at communicating, moving the process along and helping us through the various stages. I recommend Hunters Stourbridge for buying or selling a home

Owen · 27 July 2024

Agent replied · 26 August 2024

We are grateful for your kind words, Owen and we are glad to have helped you both along the way.

5/5

Google

We bought our new house with Hunters & mainly dealt with Ellis. He was very helpful & kept us up to date with all developments. He’s a very friendly member of the team, with lots of experience and know how. He made the whole process a lot easier, especially when faced with a few difficult moments!

Helen · 16 August 2023

Agent replied · 11 June 2024

Hi Helen, thank you for your review. We are so pleased to hear you were happy throughout your buying process. Enjoy your new home!

5/5

Google

Hunters of Stourbridge were so professional when selling & buying our new home through them. All staff were pleasant & helpful but Ellis went the extra mile. He kept us informed & was certainly on the ball sorting things out. ( much better than our solicitors) we would definitely recommend these estate agents to anyone selling a house.

Julie · 12 June 2023

Agent replied · 11 June 2024

Hi Julie, thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service you received.

5/5

Google

I chose to let out my property with Hunters & Elisha has been really helpful throughout the whole process. I’ve had responses to my queries really quickly & she’s helped me so much with being a first time landlord. Would definitely recommend Hunters, Stourbridge to others looking to rent out their properties.

Robyn · 14 November 2023

Agent replied · 11 June 2024

Hi Robyn, thank you for taking the time to leave us a review. We are glad you are happy with the service you have received.

5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.

Angela · 27 November 2025

5/5

Google

We have just rented our first property with hunters fantastic agency and Abi Daly was our realtor she is fantastic and got everything sorted for us asap would highly recommend for anyone wanting to use them and she was such a lovely woman

Kirsty · 12 May 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave us a review, Kirsty.

1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025

5/5

Google

I’m currently looking for a new property so have had many dealings with a lot of estate agents and I can honestly say that hunters have been amazing. I have emailed and rang regarding so many properties and I’m just ignored by others but both Abi and Elisha have rang me back the same day, I was even able to view a property the same day I enquired about it another just a few days later. Their customer service has been second to none and I would recommend them without hesitation to anyone looking for a new property

Lisa · 10 November 2024

Agent replied · 10 December 2024

We appreciate the feedback, Lisa. Thank you for taking the time to share your experience with our lettings team.

5/5

Google

The entire team at Hunters, Stourbridge are absolutely fantastic. We received a brilliant service from valuation to completion The sale of our house included issues with buyers who wasted time. Yet, the team worked hard to reach out to potential buyers & listed the property in a delightful way. Nothing we asked ever seemed too much for them and they kept us informed continually. I cannot thank them enough and would recommend them every time. Many thanks to Steve, Jack, Harry & Sam for your hard work & knowledge in selling our house.

Sarah · 13 June 2019

Agent replied · 11 June 2024

Hi Sarah & Andy, thank you for your review. We wish you all the best for the future.

5/5

Google

Very quick and helpful service. I was kept updated throughout the application process. The team I have spoken to over the phone all seemed positive and kind, especially Elisha Hennessy who is the Lettings Manager. She conducted both the viewing for the flat and collected all the necessary information and kept me in the loop through email/phone.

Sohail · 12 June 2023

Agent replied · 11 June 2024

Hi Sohail, thank you for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

Cannot fault the service received from Hunters, with both our house sale and house purchase. Sam has been excellent from start to finish, always keeping us updated and making the process a lot less stressful. Sam, you are a credit to Hunters, we cannot thank you enough. If we could give more than 5 stars, we would!

Lydia · 12 June 2023

Agent replied · 11 June 2024

Hi Lydia, thank very much for taking the time to leave us a review. Wishing you all the best in your new home.

5/5

Google

I was in the tricky position of having to sell a property from Overseas and Hunters ( particularly Ellie as she was my main contact) could not have been any more professional !!. Ellie kept me up to date continually on the process and made everything as straightforward and simple as possible. I would recommend Hunters Stourbridge very highly to anyone looking for an Estate Agent.PositiveResponsiveness, Professionalism

Sarah · 12 June 2022

Agent replied · 11 June 2024

Hi Sarah, thank you for your review. It is great to hear you have had such a positive experience with us!

5/5

Google

Abi was super helpful during the whole process, showed us the property twice! Quick response and was a pleasure to work with, would highly recommend!

Aj · 20 January 2026

5/5

Google

Fantastic service from the team from start to finish. Very knowledgeable staff. Hunters stepped in when we had issues with another agent and provided an outstanding service. We encountered many issues with our moving chain and Hunters always sorted everything quickly and efficiently going above and beyond their duty. A special mention to Ellis who worked tirelessly to ensure everything got sorted. Would 100% recommend for anyone in the future..PositiveResponsiveness, Quality, Professionalism, Value

Dan · 12 June 2021

Agent replied · 11 June 2024

Hi Dan, thank you for your review. Wishing you all the best in your new home.

1/5

Trustpilot

Appalling group of folks!

Appalling group of folks! This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

5/5

Google

Had a wonderful experience with the Hunters team. Elisha Hennessey walked us through all stages and was always willing to answer our questions and concerns. I would happily recommend them to friends and family.

Emmanuella · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave us a 5* Review! We really appreciate your feedback.

5/5

Google

We recently had a wonderful experience with Hunters. Ellis was very professional and helped us sell our home quickly for asking price. Sam took charge from there and communicated regular updates on the sale progression. Sam’s amazing communication helped make the stressful house selling situation so much easier, we are so glad we used Hunters!

Kelly · 17 July 2023

Agent replied · 11 June 2024

Hi Kelly, thank you so much for your review. We are pleased we were able to assist you and that you were happy with the service you received.

5/5

Google

Brilliant from start to finish! Can't thank Jack enough for all his efforts to ensure a smooth transaction. Nothing was too much trouble, with a great wealth of experience on hand at all times!

Tom · 23 September 2024

Agent replied · 23 October 2024

Hi Tom, thank you for taking the time to leave us a review. Glad we could make it smooth selling experience, it has been a pleasure to assist you!

1/5

Trustpilot

Criminals

Misrepresentation, poor service, property management and unlawful practice Unlawful terms in the tenancy agreements, do not uphold their mutual terms as the agent, assume consent to access outside of tenants availability and threaten to break in unlawfully. Have done repairs in house that have caused injury and condition of rental has damaged tenant belongings, mould not disclosed, just covered up to blame tenant later when we leave, constantly asking for access and putting employment at risk but accuse tenant of breach when asked for compensation as in the tenancy agreement . Barely manage property unless theyve been reminded something important has expired. Estate agent happy to make threats to break and enter without legal knowledge, on behalf of a company that is owned by another agent that is well known for illegal practice, unsure if landlords know the legality of the contracts they've signed with Hunters without knowing and checking whether the terms are legal and lawful. Convinced they will be attempting to take money from the deposit as a form of ponzy scheme that pays for more unsafe repairs in propertys, check your doors, lights bulbs and curtain rails dont fall on your child's head, and if the property sets on fire Hunters will deny any accountability, so I doubt they will have integrity in the case of death and if you lose your job because of them they'll kick you out after breaking in (illegally) to make it possible to kick you out. Staff cant cope with reading lots of words in a row, so they don't acknowledge or respond to complaint and the staff will reframe anything you say or do in their favour anyway. Eve's review confirms our experience, its almost the same. They will evict if you ask them to ensure your home is safe and to uphold their mutual terms of the tenancy, they do not follow the eviction to repossession procedure lawfully and expect you to agree to hand the keys back by the notice period they decide at random without serving recorded notice and further violating access law. Using commercial laws for residential properties hoping noone will notice and they will not be accountable when the landlord is in court at their own expense.

Beth · 11 November 2025

5/5

Google

Hunters have been great over the last few months. They made the experience very personalised and stress free whilst also having plenty of advice and humour to share along the way. Sam has been a great help and made everything much more straight forward than I expected! The staff are a credit to the company and I will definitely be using hunters again in the future.

Joshua · 12 June 2022

Agent replied · 11 June 2024

Hi Josh, thank you for your review. We are pleased to hear you were happy with the service you received.

5/5

Google

Elisha has always been kind, very professional and most of all very helpful whenever I've had a issue.

Samantha · 10 July 2026

Agent replied · 10 October 2026

We're really pleased to hear that you have had a positive experience with Elisha and our lettings team. We wish you all the best in the future!

5/5

Google

Excellent. Kaya kept us informed throughout the sale process. Could not have asked for a better service. Would not hesitate to recommend Hunters.

Steve · 24 January 2026

5/5

Google

I rented a property through Hunters and had a very Difficult tenant! Elisha at Hunters made the process of moving the tenants out and getting the property on the Market a Breeze. I cannot overestimate enough the professionalism of Hunters staff especially Elisha and Harry who always had time to help you with any queries!

Robert · 12 June 2023

Agent replied · 11 June 2024

Hi Rob, thank you for your kind words. We are pleased to hear you are happy with our service provided to you.

5/5

Google

Brilliant!! We can't fault Hunters. From start to finish they have been nothing but friendly, professional and extremely helpful. Guiding us through the process and ensuring everything ran as smoothly as possible. In particular Sam really made us feel like no question was too silly, would not use another estate agents should we move again!

Holly · 12 June 2023

Agent replied · 11 June 2024

Hi Holly, thank you for taking the time to leave us a review. We are pleased to have helped you throughout the process and wish you all the best in your new home.

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Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, DY8 won Platinum; Hunters, Chesterfield won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.

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Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

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