Every review we hold for the Storrington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid
My experience with this agency has been nothing short of terrible. Every person who showed me properties looked like they would rather be anywhere else. No interest, no motivation, and often giving incorrect information. The level of incompetence was obvious from the very first visit.
Henry · 3 December 2025
Agent replied · 24 December 2025
We're sorry you have had a negative experience, this isn't the usual level of service we provide. We have requested more information via Trustpilot, but haven't had a response. If you would like to discuss this complaint further, please email operations@henryadams.co.uk.
★★★★★ 5/5
GoogleI have used the services of Henry Adams, Storrington, for the last 12 years to manage the letting of my 3 properties. I would, in particular, like to thank Nicola Croft who is quick thinking and highly efficient in dealing with any problems very quickly with minimal delays to all parties. It is a comforting thought that I can travel abroad, leaving the smooth management of my properties in the capable hands of Nicola. I have found Henry Adams to be very professional and have no hesitation in recommending them.
Helen · 26 August 2018
Agent replied · 24 August 2024
Fantastic, thank you for your review, we really appreciate it.
★★★★★ 5/5
GoogleAfter renting through Henry Adams in Storrington, I am pleased to say the entire process was very easy and in particular, I would like to thank Chloe Hewson who conducted the check out at the end of my tenancy. She was able to assist me with any questions I had and was very professional throughout the time I was in contact with her. I would have no hesitation in recommending Henry Adams based on the service that I have received.
Harrison · 26 August 2018
Agent replied · 24 August 2024
Thank you so much for your review, we really appreciate it.
★★★★★ 5/5
GoogleIt is always our pleasure to do business with Henry Adams. Alex has been a great help to our family, helping us to find the houses to stay and he is always there to help if we have any questions.
Lei · 10 August 2025
★★★★★ 4/5
GoogleHenry Adams has been the agent for letting a property of ours for several years. We have prompt and efficient service from them and the current long term tennant they found for us is very satisfactory. We receive essential reminders about various safety checks needed at the property and all is done in good time; and invoices and all accounting are in perfect order. Sonia Bradly has been dealing with us for some time and does a great job.
Gwen · 26 August 2018
Agent replied · 24 August 2024
Fantastic, that's great to hear, thank you for reviewing us!
★★★★★ 5/5
GoogleHenry Adams were incredibly supportive during the entire house hunting process, which removed a lot of the stress. Viewings were quick and easy to arrange, and the agents were very well informed about the properties.
William · 25 July 2024
Agent replied · 24 August 2024
Your kind review is much appreciated William, thank you.
★★★★★ 5/5
GoogleAll Henry Adams team based in Storrington and specially Alex has made such a brilliant job helping me to find a perfect house. Alex was really helpful, explained everything and gave a warm welcome. It was the first time I'm dealing with this company, but would highly recommend Henry Adams.
Saulius · 25 August 2023
Agent replied · 24 August 2024
Thank you so much Saulius! So glad we could help you.
★★★★★ 5/5
GoogleAlex and the team have been absolutely fantastic in finding me the perfect home to rent. They have always been super helpful and responsive and I have felt that nothing is too much trouble. I am so pleased to have been supported by them.
Sophia · 28 December 2023
Agent replied · 24 August 2024
Thank you so much Sophia, we really appreciate your kind review.
★★★★★ 5/5
GoogleMy partner and I have just moved into a lovely property we viewed and secured through Henry Adams, our tenancy process went smoothly and we've experienced the highest standard of professionalism each time we have dealt with the agents and especially Alex Bush who assisted us through this process.
Lindsay · 25 August 2023
Agent replied · 24 August 2024
Thank you for your kind review Lindsay.
★★★★★ 5/5
GoogleWe recently moved, and Henry Adams was the letting Agency. We dealt mostly with Alex, and he was very friendly and helpful. His communication was good, of we had any questions Alex was happy to assist. Over all we had an easy moving experience, I would reccomend Henry Adams!
Chloe · 25 August 2023
Agent replied · 24 August 2024
Thank you so much for your review Chloe!
★★★★★ 5/5
TrustpilotHenry Adams are fantastic!
We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.
Nikki · 28 February 2023
Agent replied · 13 June 2024
We're so pleased you've found your dream home - we hope you love living there!
★★★★★ 2/5
TrustpilotReally disappointing experience with…
Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.
Mr · 22 August 2025
Agent replied · 31 May 2026
I'm sorry you are disappointed with the service you received from us. If you'd like to discuss further please could you email operations@henryadams.co.uk with your full name and property address?
★★★★★ 5/5
TrustpilotIf I could give 10 stars, I would!
If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!
Frank · 28 February 2024
Agent replied · 13 June 2024
Thank you for your 5 star review - it is very much appreciated.
★★★★★ 5/5
TrustpilotFantastic service from start to finish
Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!
David · 13 September 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave a review, this has been passed to Alex and the team!
★★★★★ 5/5
TrustpilotHenry Adams Storrington - Excellent service
Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.
Michelle · 13 November 2024
★★★★★ 5/5
TrustpilotAmazing service from Alex, complete stand out help.
What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.
Jess · 28 April 2023
★★★★★ 5/5
TrustpilotI had a great experience dealing with Jane
Jane was really knowledgeable and friendly, and I felt comfortable dealing with her.
Lisa · 25 January 2026
★★★★★ 5/5
GoogleCannot recommend this estate agents enough, especially Alex from the Strorrington branch who has made this move an absolute breeze and went over and beyond his role. Alex has made the whole process from start to finish extremely easy for all parties involved.
Gemma · 25 August 2023
Agent replied · 24 August 2024
Thank you so much Gemma, we will make sure Alex reads this!
★★★★★ 5/5
GoogleTenant since July '17. Any problems that I have had with the house have been sorted swiftly and with the minimal amount of fuss from my end.
Letting agents were incredibly helpful and friendly when I began looking for a house in the area.
Special mention to Nicola who has remedied a recent electrical problem, with no fuss and on the same day, even whilst I'm on business in Germany.
Luke · 26 August 2018
Agent replied · 24 August 2024
Excellent, thank you so much for your review!
★★★★★ 5/5
TrustpilotGreat Experience
We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.
Luiza · 28 February 2024
Agent replied · 13 June 2024
Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.
★★★★★ 5/5
GoogleExcellent customer service
Ben Busby provided a first class service in selling our late father's property .His price guidance was spot on and the property sold within a couple of days of …
Janice · 16 November 2025
Agent replied · 16 April 2026
We really appreciate this lovely review Janice, thank you so much.
★★★★★ 5/5
TrustpilotAlex Bush was fantastic in helping us…
Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.
Hannah · 3 February 2023
Agent replied · 13 June 2024
Thank you so much Hannah, we really appreciate your review!
★★★★★ 5/5
GoogleMyself and my partner have recently had the pleasure of dealing with Henry Adams Lettings Ltd in Storrington predominantly liasing with Alex, i couldn't recommend him enough. The process of finding our new home was made exceptionally easy …
Nicole · 16 September 2025
Agent replied · 16 April 2026
Thank you Nicole, this is a lovely review and we really appreciate it.
★★★★★ 5/5
TrustpilotGreat experience with Henry Adams
We had a great experience with Henry Adams Estate Agents, communication was excellent throughout the entire process. Our designated agent, Adrian Cox, worked tirelessly and efficiently to sell our property. His attention to detail, professionalism and reassuring manner were greatly appreciated.
GuyS · 19 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.