Every review we hold for the Storrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave to say a massive thanks to the lettings team. They found a tenant for me very quickly and found a very good one. There was a lot going on and they did their best to help and get it done in a productive and efficient way. Massive thanks to Alex, James and Steph.
Luke · 17 August 2024
Agent replied · 24 August 2024
Thank you so much Luke, we really appreciate your review!
★★★★★ 5/5
TrustpilotI would like to say how brilliant James…
I would like to say how brilliant James is in the Bognor branch of Henry Adams.Had a problem in the property.Spoke to James about the problem.Hr was straight onto it and is now being sorted.He s very helpful,friendly,polite and professionel
Mrs · 3 February 2026
★★★★★ 4/5
TrustpilotI viewed and secured a rental property…
I viewed and secured a rental property in March and Alex and the team were fantastic! From start to finish, the communication was timely, support and information really clear. Highly recommend using Henry Adam's
Sarah · 22 March 2026
★★★★★ 5/5
GoogleWe had an outstanding experience with this letting agent from start to finish. The entire process was smooth, professional, and stress-free. A special thanks to Alex Bush, who went above and beyond to assist us.
Ethan · 4 May 2025
Agent replied · 26 May 2025
Thank you Ethan, we really appreciate your kind review.
★★★★★ 5/5
GoogleAfter being given our notice by our previous landlords, the team looking after us at Henry Adams have been brilliant! They made a stressful situation calm, simple and speedy.
Special thanks to Alex, who has been an excellent representative of Henry Adams, professional, informative and always happy to help.
Thank you all for your help!
Fiona · 25 June 2024
Agent replied · 24 August 2024
Thank you so much Fiona! We really appreciate your kind words.
★★★★★ 1/5
GoogleThe way this agency treats tenants is abysmal. The only person we had a positive experience with was Alex, who was lovely and so helpful. We have dealt with an awful landlord who never paid his bills for crucial maintenance (incl. maintenance initiated by himself), leading to debt collectors appearing on our doorstep regularly. And still to this day there are contractor bills unpaid for which we are hassled. Half a year after us moving out (we lived there for 3 years). We are a couple, no kids, no pets, high incomes, never paid a day late, helpful to the community, kept the house in immaculate condition incl. having a weekly cleaner. This agency NEVER did anything to stand up to this landlord taking advantage of his tenants time and time again. We got completely screwed over on our deposit, and they did nothing. Henry Adams should be ashamed of themselves. If you are looking to rent a lovely cottage on Spinney Lane through them, and the landlords name starts with a ''J'', I highly recommend you look for a different house so you are not dealing with this awful landlord who will cause you nothing but financial headaches.
Mart · 6 April 2025
Agent replied · 26 May 2025
We are sorry to hear of your concerns. James Riley, Director of the Storrington office will be in touch to discuss this further with you.
★★★★★ 5/5
TrustpilotThank you to Alex and the team for…
Thank you to Alex and the team for making everything run so smoothly. From when we first viewed the property to moving in you have been nothing but helpful and totally professional ..you made the whole process a pleasure for us
Mrs · 2 December 2024
Agent replied · 29 December 2024
Thank you for your 5 star review, this has been passed to Alex and the team!
★★★★★ 5/5
GoogleAlex at Henry Adams, Storrington is incredible. In my opinion an asset to the team and represents the Henry Adams brand very well. He made a move of property for us easy, understanding of our busy schedules and answering any questions quickly and concisely to ensure we were able to make informed decisions - we appreciate all his hard work and wish him all the best development in his career at Henry Adams.PositiveResponsiveness, Quality, Professionalism, Value
Sophie · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your review Sophie, we will make sure Alex reads this.
★★★★★ 5/5
TrustpilotWe have recently started renting from…
We have recently started renting from Henry Adams Storrington. They have been amazing right from the start. I can’t thank Alex enough for dealing with everything so quickly, professionally and with such a kind caring attitude. Responds very quickly to any query, and gives complete peace of mind. 5 stars isn’t enough, I would highly recommend Henry Adams in Storrington, they care about you as a person and are just outstanding.
Nicola · 18 February 2023
Agent replied · 13 June 2024
Thank you so much Nicola, we really appreciate your review!
★★★★★ 5/5
GoogleWe couldn’t have got better service and support than that provided by Steve and the rest of the staff working with him. They were all truly incredible, carrying out the work they did to get a really long chain through to completion. Thanks again to everyone, Len and Jean
Leonard · 16 January 2026
Agent replied · 16 April 2026
Thank you Len and Jean for leaving us such a kind review, we really do appreciate it.
★★★★★ 5/5
GoogleWe recently moved using Henry Adams Storrington as our agent. They have been absolutely amazing since the day we viewed, till we got our keys! Keeping me informed the whole time and always being on hand to help and answer any questions. Thank you Alex and the team for such brilliant and a happy service and would highly recommend. Curtis and Jodie
Jodie · 25 August 2023
Agent replied · 24 August 2024
Thank you Curtis and Jodie for your lovely review! Congrats on your new home.
★★★★★ 5/5
TrustpilotI think I'm satisfied overall
I think I'm satisfied overall. Special thanks to Talia Batson for her help and quick handling.
Mr · 15 May 2026
★★★★★ 5/5
GoogleAfter many years as a tenant with Henry Adams, I can only sing their praises. Every time I raised a question, query or simply just asked a point of clarification, the team have always resolved things quickly and as best as possible. I found them to be proactive and communicate well throughout. I would highly recommend them to tenants as well as to Landlords. The team have always regularly inspected the property and have handled any necessary maintenance quickly and with polite and professional trades every time. Thank you again to the whole team at the Storrington office for years of support.
Matt · 14 January 2025
Agent replied · 23 December 2024
Thank you so much for this absolutely lovely review Matt! We wish you a very merry Christmas.
★★★★★ 1/5
TrustpilotBe careful when moving out
They were great when moving in but when it came to moving out tried to make outrageous claims from the deposit and then quickly backed down when it went to dispute. Take lots of photos and evidence would be my advice!!!! Also left us 5 days with water coming through the ceiling!!
Samantha · 21 November 2025
Agent replied · 24 December 2025
Hi Samantha, I'm sorry you have had a negative experience. If you would like to discuss your complaint further please contact operations@henryadams.co.uk.
★★★★★ 5/5
TrustpilotI have recently rented a property…
I have recently rented a property through the Storrington branch. The whole process went exceptionally smoothly and Alex and the rest of the staff could not have been more helpful. All my questions and queries were dealt with quickly and efficiently.
Julie · 18 February 2026
Agent replied · 31 May 2026
Thank you for your kind words - I will be sure to pass on to Alex and the Storrington team.
★★★★★ 5/5
TrustpilotHenry Adams Letting Agent for property owners
I have used Henry Adams Letting Agent at Storrington for approximately 12 years for the letting and finding of new tenants for my property. Recently my flat was vacated. Alex Bush of the Storrington office speedily found new tenants. During the last few months Alex has been most helpful, friendly and efficient at the same time professional. Along with the manager James Riley they provide a well organised ,competent and caring team that I would highly recommend without any hesitation.
MAB · 25 March 2024
★★★★★ 5/5
TrustpilotTotally On The Ball
Brilliant! From start to finish, the team at Henry Adams made the sale of my mum’s house so easy. They arranged for the EPC, chased solicitors, gave me clear and regular updates and gave me contacts to get things sorted.
Mr · 18 February 2026
Agent replied · 31 May 2026
Thank you for your 5 star review! :)
★★★★★ 5/5
TrustpilotGreat experience with renting through Henry Adams
I found Henry Adams to be very professional, approachable and friendly. From the first contact, all the way up to the signing of my tenancy, they were helpful, efficient and down-to-earth with me. Alex Bush went out of his way to ensure that I could get in to my property smoothly, and he couldn't have been more helpful to my parents when they were setting up the guarantor side of things (and the other staff in the office were particularly helpful and kind when my dad thought he had car issues when visiting the office).I would definitely recommend Henry Adams and use again if I have to go for a rental property again (although I hope to be in my property for a long time to come!). Thank you for your time and attention, very refreshing.
Katie · 14 March 2024
★★★★★ 5/5
TrustpilotMoving into rental property
Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.
Precious · 11 March 2024
★★★★★ 5/5
GoogleSuper friendly and helpful, helped us to secure a beautiful cottage which we’re really happy in. Alex and Steph have both been fantastic with helping us through the letting process and property management has been great.
Olivia · 16 March 2026
Agent replied · 16 April 2026
Thank you so much Olivia and congratulations on your new home. We really appreciate your review.
★★★★★ 5/5
GoogleI just wanted to thank Alex and the team for helping make my Dad's move so easy. From initial viewing to move in date, the whole process was extremely efficient and Alex was very helpful and friendly - A pleasure to deal with Henry Adams!
Alison · 26 April 2024
Agent replied · 24 August 2024
Thank you Alison, so glad we could help, we really appreciate your review.
★★★★★ 5/5
GoogleAlex and James were very professional and great to deal with. The team at Henry Adams made the rental process seamless for me, they were very responsive, informative and helpful. I would definitely recommend this company.
Lisa · 25 September 2024
Agent replied · 25 October 2024
Thank you so much Lisa for your kind review.
★★★★★ 5/5
GoogleHenry Adams is a great agent, they helped us to find a nice house. I would recommend to all my friends. Alex is friendly, efficient and helpful. He responses to our questions in a timely manner and solves problems fast and always there to help us. We are happy in the new home.
Yimeng · 29 September 2023
Agent replied · 24 August 2024
Thank you so much for your kind review and so glad you are happy in your new home!
★★★★★ 5/5
TrustpilotDealt with roxy at Bognor branch …
Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!
Emma · 28 February 2023
Agent replied · 13 June 2024
Thank you so much Emma, we really appreciate your review!
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