Trusted Agent profile · Stoneleigh, Surrey

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The Personal Agent Stoneleigh reviews

★★★★★ Excellent

480 reviews across 1 platform

62 Stoneleigh Broadway, Surrey, KT17 2HS

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The Personal Agent's office in Stoneleigh, Surrey, at 62 Stoneleigh Broadway, is rated 4.9 out of 5 across 480 reviews on 1 platform, including 480 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.

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4.9 / 5

480

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stoneleigh office, from every platform, shown as written. First names only.

5/5

Google

Just exchanged contracts but would not have been possible without some “beyond the call of duty” efforts by Liam even on his day off. We also had great support from Ben and Dan. I wouldn’t hesitate to recommend the Personal Agent. Thank you.

Stuart · 13 November 2025

Agent replied · 13 April 2026

Great news, we are so pleased we got there in the end, and thank you for the 5 star review

5/5

Google

I must say that Andrew and his team at the Personal Agent delivered a fantastic service from start to finish. Without them I don't think we could have moved into our new house before Christmas. They were very polite, diligent and also kept us up to date proactively. Don't think we will move house anytime soon, but if we were in that situation again, would definitely go back to Andrew and his team!

J · 6 February 2020

Agent replied

Thank you for your review. Here at The Personal Agent we work hard to provide you with outstanding service and we hope you enjoy your new home!

5/5

Google

Paul is an excellent sales negotiator and gave me lots of advice before putting the house on the market and all the way through the process. From the beginning to end everything went very smoothly. He was extremely efficient and a pleasure to be in contact with. I would certainly recommend Personal Agent to others. Thank you. JuliaPositiveResponsiveness, Quality, Professionalism, Value

Julia · 23 September 2024

5/5

Google

Received great home revaluation experience from Personal Agent! Liam was very efficient, thorough and answered all questions. Went above and beyond to provide tips on how to best present the property to maximise its potential. This was very valuable reassurance we needed to direct our focus. I would confidently be listing the property through them.

Lidek · 15 December 2024

5/5

Google

We had a brilliant experience buying our first home through The Personal Agent. Sam was incredibly helpful throughout and made us feel very well looked after. Later on as we got closer to exchanging Frank was also wonderful and made the process much less stressful than I thought it would be! Big thanks to them!

Andrew · 5 December 2024

5/5

Google

The Personal Agent at Stoneleigh have an exceptional relationship in the area to have good quality houses in the area and location. After viewing at least two dozen houses or more, we found a nice property that we like to take it forward. Kudos to the team, especially Anna and Sam for their patience and support. Cheers.

Senthil · 9 October 2024

5/5

Google

Paul Davis helped us complete the purchase our property in just under 3 months from the date of offer. Throughout the process he kept us updated on the progress, get prompt answers from the sellers and also helped negotiate a reduction in the price based on the survey results. We are quite pleased with the outcome and would be happy to recommend Paul and his team for both sellers and buyers

Sameer · 21 January 2024

5/5

Google

I have been using PA for close to 10 years on rental, sale & purchase of properties. I have always been very impressed with their work ethic and attention to detail. During my recent sale, Sam has been in close contact and kept me up to date with everything that's going on and done it in a polite and cheery manner. Would not hesitate to use again and would highly recommend.

Michael · 21 January 2024

5/5

Google

Great experience with The Personal Agent, diligent without being pushy throughout the process. Understood our needs and the area, kept us informed, and explained what was happening every step of the way - felt like they cared about getting it right for everyone involved. Special shout out to Dan and Frank, whose knowledge and expertise really shined through and helped tremendously throughout the process. Thanks again to a great team, would definitely recommend if you're considering selling a property.

Nes · 29 June 2023

4/5

Google

Andrew and his team at Stoneleigh helped us to sell our house in Worcester Park through the recent turbulence of the housing market. Andrew was very knowledgeable about the local area and we had a lot of prospective buyers although for offers of a lower price than we had originally anticipated but still greater than the asking price. The housing market drop did impact this. They we were able to utilise a wide pool sales people. Stephanie was excellent. Despite the house sale falling through twice they found alternative buyers quickly. Ben the branch manager was good at that. They also helped us to find our new home. John and Paul were both there from the start and always polite. The special thanks goes to Frank whose perseverance was second to none to push through the sale and purchases for us right through to completion. You’re in good hands with Personal Agent.

Enver · 30 May 2023

5/5

Google

Paul was very efficient and made selling my Mum's house very easy. His advice on price was spot on and we sold the day after it was put on the market. We have now exchanged with no hitches at all due, I am sure, to Paul's advise on who were serious buyers. A fantastic experience. Thank you!

Janet · 23 September 2024

5/5

Google

Everyone we spoke to at Personal Agent was incredibly helpful, would highly recommend. Anna M was very friendly at our viewing, as well as Sam who helped us in the first stages of our house purchase. And a big thanks to Frank who was constantly in touch to eventually get us over the finishing line!

Georgia · 16 October 2024

5/5

Google

We recently bought our first property via The Personal Agent. Paul, who was our sellers agent, was great to work with and truly went the extra mile on multiple occasions, really showing his dedication to both the seller and buyer. Great communication and always available to support. Would certainly recommend!

Fabian · 14 July 2025

Agent replied · 12 September 2025

We hope your enjoying your new home Fabian, and thank you for your review

5/5

Google

We used The Personal Agent for our sale. They were very communicative around our sale, and we appreciated their advice. We also then bought a house via The Personal Agent and the after sales care was excellent.

Olivia · 18 November 2025

Agent replied · 17 January 2026

Thank you so much Olivia for using us to sell your home, and we where so pleased you bought through us too. We really appreciate your business, and for sharing your experience.

5/5

Google

Excellent service received by the team specially Adam. He was very professional, knowledgeable, and incredibly dedicated. Their communication was clear and consistent throughout the process. They took the time understand exactly what I was looking for and offered expert guidance.I would highly recommend the Personal Agent team. Thank you!

Renato · 14 July 2025

Agent replied · 12 September 2025

We really appreciate your review Renato, thank you

5/5

Google

Personal agent are one of the best agents, I have dealt with. Booking a viewing is so easy. We get text and email reminders. Rosanna from Ewell branch conducted the viewing of a beautiful house in Worcester park today. She was knowledgeable, polite and professional. Thank you very much.

Faz · 14 July 2025

Agent replied · 12 September 2025

Thank you Faz

5/5

Google

We can certainly recommend the Personal Agent Estate Agents in Stoneleigh. From the very first meeting with Andrew and deciding to instruct them, our house was up for sale with professional pictures & video within days. It only took one open morning to receive multiple offers & lead to a successful sale. We would like to say a very special thank you to John Ramsay who liaised with us and our buyer & the solicitors throughout the whole process and was always available to answer any of our questions, making our move a very straightforward & stress-free process.

Tracey · 22 March 2023

5/5

Google

Personal agent does make the customer experience outstanding ! From the arrangement of house viewing, putting an order and the follow up service, everything went so smoothly. Paul was truly exceptional. I was impressed with his level of knowledge and his fast turnaround time on all the support I need. He was willing to walk extra mile to help me as a buyer which everything is so new to me in this country. I will certainly recommend Personal agent to my friends coming from Hong Kong. Two thumbs up!

Annie · 1 March 2023

5/5

Google

Where do I start! Frank and John were incredible. They were with us every step of the way, even during the most stressful and emotional moments. Frank especially was a total hero. Always at the other end of the phone to answer questions, reassure us and get this over the line as quickly and smoothly as possible. They seriously know what they are doing and went above and beyond at every turn - they truly are the Personal Agent. If we dared to think about entering the selling/buying process again, we wouldn't consider using anyone else. Thank you Frank and John for helping us purchase our forever home!

Roxanne · 30 January 2023

5/5

Google

Personal agent has been brilliant from the start. Dan was helpful when we sold out property. Following Cat had guided us through the process and has kept both myself and our buyers informed at every stage. Cat has been proactive and really support through your not sure how we could have done it without herPositiveResponsiveness, Quality, Professionalism, Value

Su · 27 August 2021

Agent replied

Thank you for your feedback!

5/5

Google

We purchased our property through the personal agent, they were very reliable, helpful and professional. We dealt with Paul, John and Cat and they made sure that they kept us informed at every stage of the process to completion and were easy to get hold of whenever we needed them and communicated clearly. I highly recommend them!PositiveProfessionalism

Subathra · 27 August 2021

Agent replied

Thank you for your feedback. We are so pleased that Paul, John and Kat provided you with excellent service throughout your time with us!

5/5

Google

We completed on the sale of our property via The Personal Agent last week and quite frankly we aren't sure why you would choose any other agent. From the very start their expertise and knowledge is evident. Their marketing is far superior to other agents in the area which really drives people through the door. They conducted over 25 viewings within two days and achieved in excess of £20,000 above our asking price. Andrew and his team clearly understand the local market, were personable to deal with at all times and we highly recommend them.

Tom · 2 October 2022

5/5

Google

We can certainly recommend the Personal Agent Estate Agents in Stoneleigh. From the very first meeting with Andrew and deciding to instruct them, our house was up for sale with professional pictures & video within days. It only took one open morning to receive multiple offers & lead to a successful sale. We would like to say a very special thank you to John Ramsay who liaised with us and our buyer & the solicitors throughout the whole process and was always available to answer any of our questions, making our move a very straightforward & stress-free process.

Tracey · 2 October 2022

5/5

Google

Thank you to John Ramsay and The Personal Agent Team Stoneleigh, who helped us with the purchase of our very first home. John was great throughout the whole process; from viewings to completion, he was extremely helpful and quick to respond to all our queries. The team was also supportive and proactive when any issue arose, making all the relevant phone calls when necessary. We will definitely come back to them for future selling/buying properties.

Arianna · 1 March 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Personal Agent Stoneleigh

How many reviews does The Personal Agent Stoneleigh have?

The Personal Agent's Stoneleigh office has 480 reviews across 1 platform: 480 on Google.

What is The Personal Agent Stoneleigh's rating?

The Personal Agent Stoneleigh is rated 4.9 out of 5 across all 480 reviews, and 4.9 out of 5 on Google from 480 reviews.

Has The Personal Agent won any awards?

Yes. In The Trusted Agent 2026 awards: The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Banstead won Trusted Agent.

Where is The Personal Agent's Stoneleigh office?

The Personal Agent Stoneleigh, 62 Stoneleigh Broadway, Surrey, KT17 2HS.

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