OneAgency Stoke-On-Trent reviews

★★★★★ 5/5

Google

So friendly and professional at all times Even though I had a very difficult sale on my property Fiona and Josh were amazing And thanks to one Agency I’m finally in my new home Can’t thank you enough Trevor Smart

Trevor · 24 July 2024

★★★★★ 5/5

Google

One of life’s major stresses they say! Massive thanks to Fiona, Josh and the team for helping make the whole process feel far less traumatic. Fiona’s professionalism and care of her clients is evident from start to finish, with regular updates and prompt action. Thank you One Agency, I would highly recommend.

Jane · 23 November 2023

★★★★★ 5/5

Google

One Agency recently sold my mum’s property for me after she had passed away. They were very professional and Jodie kept me updated every step of the way. It was a very emotional time and they took all the stress away from me and made things very easy. They were absolutely brilliant and I would highly recommend them.

Linda · 21 June 2023

★★★★★ 5/5

Google

Excellent service when helping my Dad move into his new property. Despite several issues with the vendor, these guys always kept me informed and up to date with any problems and also when certain queries were raised by myself. Special mention to Fiona Morris who always kept in touch with me during the long process of the purchase.

Gary · 21 June 2023

★★★★★ 5/5

Google

Highly recommend, and if we could give more stars we would do! Nothing it is too much trouble. Communication is great, we’re kept up todate throughout each step. All staff are friendly and pleasant to speak with, but special thanks to Fiona, who has been a pleasure to deal with throughout!! Thank you to all at One Agency!!

Amy · 21 June 2023

★★★★★ 1/5

Trustpilot

UNSUBSCRIBE ME NOW !!!!!

I have, in the past and quite recently asked this organisation to remove me from being bombarded with their e.mails.I eventually managed to achieve my aim after a lot of grief.They dont , as the law requires give an unsubscribe choice so they just keep sending junk that I have zero interest in.I DO NOT want to be part of Linkedin so kindly unsubscribe me NOW or I will take it further

Paul · 3 February 2026

★★★★★ 5/5

Google

We purchased a house with One Agency and although it took 12 months to go through due to land registry issues, Fiona was really helpful and ensured that we were kept up to date throughout the process. Fiona answered emails and phone calls promptly, she was very professional and knowledgeable. We would recommend them to everyone and we will use them again in the future.PositiveResponsiveness, Professionalism

Suzanne · 24 August 2022

★★★★★ 5/5

Google

I am really happy with the professional service I received from One agency. Fiona was reliable, responsive, friendly and knowledgable at all times and really made a stressful process for me a breeze. All my concerns were addressed swiftly and in a timely manner. I would highly recommend one agency to anyone looking to sell a property.

Shazia · 21 June 2023

★★★★★ 5/5

Google

We recently purchased a property which One Agency were selling, Fiona was absolutely brilliant nothing was to much trouble extremely helpful, professional and went the extra mile to help us along with Josh what a team they are. Thank you very much

Garry · 23 May 2024

★★★★★ 5/5

Google

All the staff at one agency were very supportive in the purchase of the property that they had for sale. Although the sale process was long due to the COVID-19 pandemic they kept us informed at all times with information we needed to know right up to our completion date. Fiona and her team were all professional and I would recommend them to anybody who is either selling or purchasing a property

Rebecca · 21 June 2021

★★★★★ 5/5

Google

I would give it six stars if I could! Aimee provided me with fantastic service. She kept me informed throughout, and she also helped and guided me through the process of renting my property, as I am new to it. Keywords to describe Aimee and the service I received are: professional, reliable, friendly, helpful, and polite. I will happily recommend One Agency to anyone. Thank you, Aimee/One AgencyPositiveResponsiveness, Quality, Professionalism, Value

Emmanuel · 24 August 2021

★★★★★ 5/5

Google

We had asked Fiona and her team at OneAgency Estate to sell our property in Sneyd Green because we felt they gave us a fair and realistic valuation for our property. And we really liked how they presented themselves in a professional manner. They have been very helpful and very quick to answer my queries throughout the process. I highly recommend them and wouldn't hesitate to use their services again.PositiveResponsiveness, Professionalism

Johnny · 24 August 2021

★★★★★ 5/5

Google

A very easy 5 star review and a massive thanks to Fiona and Aimee for all their help and assistance with the purchase of our new home. Nothing was too much trouble and they were great at getting info and coming back to me in a very timely manner. I would recommend One Agency to anyone without hesitation. Many Thanks Ant, Nat and girls.PositiveResponsiveness, Professionalism

Anthony · 21 June 2022

★★★★★ 5/5

Google

Fantastic service Fiona is brilliant she as email or phone keeped us touch all though the long journey thank you would recommend them to anyone who is moving house

Dawn · 11 November 2024

★★★★★ 5/5

Google

A brilliant experience in dealing with One Agency. Professional people that are straight up and honest with all parties. Special mention to Fiona & Josh who were both very helpful throughout the whole process.

Fin · 20 August 2024

★★★★★ 1/5

Trustpilot

How to stop the endless emails…

Just looked at one person with Linkedin and then had endless emails no matter how many times I unsubscribed. I HAVE NO ACCOUNT WITH THEM! They only have my email address somehow. I have requested a data access / deletion request to ask what data they hold on me and to delete it. This should stop it, if not I will escalate to Information Commissioner’s Office

Silver · 18 February 2026

★★★★★ 5/5

Google

I chose OneAgency as I wanted a local company dealing with my sale, and they had a lot of good reviews. I had three different companies come to value my house and I got the best impression from Dean, he knew his stuff and wasn’t too …

Swallow · 17 October 2025

★★★★★ 5/5

Google

If you don't use this Estate Agency, you will miss out! You will miss out on a first class professional service. You will miss out on a warm welcome, listening to your expectations and requirements, advising you how to acheive your aims using their extensive knowledge and experience. You won't experience their first class communications keeping you up to date every step of the way, liaising instantly with potential buyers, providing accurate timely dialogue with buyer and seller. Happily I did choose OneAgency and I can't fault them. I enjoyed all of the attributes mentioned above and I sold the house very quickly. Their communication really is legendary, they are accurate and fast and their processing of the required steps is prompt and fautless. I would not hesitate to recomend OneAgency to everyone and I would certainly choose to use them again. Thank you most sincerely. DaveB

Dave · 25 August 2024

★★★★★ 4/5

Google

As a first-time buyer, I highly recommend OneAgency. I had the pleasure of working with Emma as my Sales Manager, who guided me through the entire process, answered all my questions, and even chased up solicitors on my behalf. It’s great to …

James · 17 November 2025

★★★★★ 5/5

Google

We used OneAgency for the sale our property and we received fantastic service throughout. Fiona kept us informed of all updates through the entire process and we can't thank her enough for the brilliant service provided. We would highly recommend OneAgency and will definitely use them in the future.

Alexander · 25 August 2023

★★★★★ 1/5

Trustpilot

I was outraged to see on a recent…

I was outraged to see on a recent statement for one of my credit cards that I had been debited almost £1,000 - it was something like £980.00 for a year's renewal of something called ales Navigator on LinkedIn. I have only ever had a free account with them. I don't run a business, I don't offer or sell my services for anything - I am purely an author of non fiction books. I reported this as fraud to my bank who say they would look into it. My credit card was cancelled in the meantime. It now appears that LinkedIn charged me without ever notifying me that they would do so. Despite the fact I had never received even a basic mention of Sales Navigator. I did not. and still do not, know what it is. All I know is that the company (or a fraudster) managed to take almost 1K from my cc account without notification, authorisation, or any sort of a warning email. I am based in the UK, and have instructed my bank that unless this money is reimbursed, I will expose this scam in the press - being a journalist that will be simple to do.

Alex · 24 September 2025

★★★★★ 5/5

Google

This is the second time we have used OneAgency and once again they delivered superbly, thank you Fiona, Josh and Dean for keeping us up to date every step of the way. If you are looking for a really great estate agent then look no further this is the one

Stephen · 21 June 2023

★★★★★ 5/5

Google

Absolute pleasure to deal with. From getting the photos done and house listed at the start, right through til completion of the sale. Fiona and the team couldn't do enough to help, always went above and beyond to get things pushed over the line. Would 100% recommend.

Alex · 25 August 2023

★★★★★ 5/5

Google

Josh, Dean and the team have been fantastic throughout the process of letting my property. They made it simple, quick and easy. Their expertise in matching the right tenants to the right properties were evident and I will definitely look to use them again in the future.

George · 25 August 2023