OneAgency Stoke-On-Trent reviews

★★★★★ 5/5

Google

Very professional, happy with the service they provided.

Majid · 12 October 2025

★★★★★ 5/5

Google

Would highly recommend one agency to anyone selling their property. They had fantastic communication throughout and were extremely quick at responding to any enquiries. They also were selling the property we gave purchased and now have our forever home and are so grateful for their help.

Christina · 21 May 2024

★★★★★ 5/5

Google

First class service from One Agency. Everything from arranging the viewing to agreeing the purchase was effortless, they made the whole process a breeze. Would highly recommend One Agency.

Jamie · 21 June 2021

★★★★★ 5/5

Google

I have recently sold a property through One Agency and would use them every time from now on. The team were very helpful and helped to make sure the sale was completed in a reasonable timeline. Not once through the process was the phone not answered and never took too long to come back to emails or messages- This in my opinion is what One Agency stand out from any competiotion in the City!PositiveResponsiveness, Quality, Professionalism, Value

Tim · 21 June 2021

★★★★★ 1/5

Trustpilot

If I could give them a lower score I…

If I could give them a lower score I would. Locked out of my account and have spent weeks going round in circles, virtually zero response and the few responses I have had, are utterly useless. I pay for premium and they are literally taking a fee to do zero. It shouldn't be legal!

Charlie · 4 May 2025

★★★★★ 5/5

Google

Excellent service highly reccomended. Thanks for everything.

Robert · 12 October 2025

★★★★★ 5/5

Google

Very helpful and responsive throughout the entire buying process. Fiona was invaluable in ensuring all parties coordinated to ensure a smooth sale.

Jay · 21 June 2022

★★★★★ 1/5

Trustpilot

zero star service

zero star service! LinkedIn has temporarily restricted my account for a week without any apparent reason. To resolve this issue, I need to log into my LinkedIn account, but I'm currently unable to access it due to the restriction. I've attempted to find an email support or phone number for direct assistance, but LinkedIn doesn't offer these types of support services. This situation feels like I'm dealing with an unapproachable entity.

Shengzu · 4 September 2024

★★★★★ 5/5

Google

Excellent work from Fiona and Josh, they managed to receive offers on both of my properties where 4 other agents had failed to even bring 1 suitable offer. Managed to get my property sold during a tricky time for the market. I will always entrust OneAgency with any of my property affairs going forward. Job well done!

Lalz · 25 August 2023

★★★★★ 5/5

Google

One Agency went above and beyond to ensure all my expectations were met, excellent communication and they always kept me updated throughout the whole purchasing process. Thanks for a wonderful service.PositiveResponsiveness, Professionalism

Marvin · 21 June 2020

★★★★★ 1/5

Google

A fledgling agency consisting of 3 disgruntled ex-employees from one of the big 3. With no office (check the staged photos..!), they appear to be working from home inbetween other commitments. I was keen to use them to buy more properties. But after failing to keep appointments for viewings, the negotiating process was characterised by suspiciously long delays in getting back to me, and inconsistent feedback from the vendor. I didn't have a good feeling about the situation and I withdrew my offer and abandoned the purchase. I've never done that before, but I have to buy from people I trust. (Even the reviews look like they were written for the posters..). In the current economic climate, I'd give them about 3 months max..

Mark · 21 June 2020

★★★★★ 5/5

Google

I would like to give the team at Oneagency estate agents a huge thank you. With excellent marketing and fantastic photographs they generated a overwhelming amount of interest in my property. They dealt with in excess of twenty five viewings in just one week. Always in a very efficient way and keeping me updated at all times throughout the process. As a result I received multiple offers and have now accepted and the sale is in progress. Huge thanks again to Dean, Fiona and Aimee . I would highly recommend their services. Dave Wytcherley

Dave · 21 June 2020

★★★★★ 5/5

Google

From the first contact to completion of the sale and purchase I can not recommend this team highly enough. My house sold on the first day which I think was in part due to some sound advice from Dean and which I needed to secure my longed for property. All are very professional but friendly to and do all they can to calm any anxieties. Communication is second to none keeping you informed every step of the way and the ability to speak to a member of the team up until 8pm a godsend to those who work. I can’t say much more -a fantastic team.

Glenys · 21 June 2020

★★★★★ 5/5

Google

Fantastic service - other estate agents have so much to learn from the team at OneAgency, who were always polite, always answered the phone, responded quickly to emails and kept us informed every step of our sale. Quick to get us on the market for the right price and took a nice selection of photos. They regularly contacted all parts of the chain to ensure we all knew what was happening and worked beyond 9-5 which made a huge difference (and I don't know why more agents don't consider this). Would absolutely use again.

Lu · 21 June 2020

★★★★★ 5/5

Google

Excellent Service. Very happy with one agency helped me buy my dream home in snyed green. They were friendly, honest and respectful. I am so grateful to Dean & Fiona for making my home buying experience so smooth and enjoyable. I would highly recommend them to anyone looking for a real estate agent.

Waqas · 23 November 2023

★★★★★ 5/5

Google

I've used lots of estate agents over my time and this is so far hands down the best. Everything they do is a frictionless as possible, their communication and ability to keep on top of things as they progress is impressive. So much so I'm using them again for a tenant finder service. Absolutely no hesitation in recommending them!

John · 21 June 2023

★★★★★ 1/5

Trustpilot

Linkedin, how to get rid

Joined on the advice of a friend and have since long retired and now can't get rid of emails. Have unsubscribed the app and spammed countless emails but still keep getting useless crap. Please just go away.

Pete · 23 October 2025

★★★★★ 4/5

Google

Great estate agents to go through. They keep you updated as often as possible. Good friendly service and always quick to reply with any issues and good correspondence from them. Happy to use again.

Robert · 1 November 2024

★★★★★ 5/5

Google

Was recommended one agency by a friend, was pleased with their service from start to finish, Fiona kept me updated at every stage, would definitely use again.

Aysa · 21 June 2021

★★★★★ 5/5

Google

I am very happy to say that oneAgncy provides excellent service for me i was first time Bayar and they helped me step bye thanks to Fiona Morris and har teem

Khan · 21 June 2020

★★★★★ 1/5

Trustpilot

Worst job searching app ever

Worst job searching app ever. Full of adds, cluttered, search results are for jobs hundreds of miles away despite trying to localise the search. You have to basiclly put in all your data again. At thr end you get no reward for it .as you click to apply for a job and it just redirects all around the internet and you spend forever re-entering your data again. Long winded process and a utter waste of time. Third party site that just redirects you a d is full of adds.

Johnathan · 20 February 2024

★★★★★ 5/5

Google

I recently sold my property with OneAgency the overall experience was very professional. The marketing and advertisement was fantastic and such I received several offers in a few days. During the sale period I would receive continuous communication regarding the progression of the sale, nothing was too much trouble. OneAgency would definitely be top of my list should I ever be selling a property again.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 21 June 2022

★★★★★ 5/5

Google

To anybody who is entering the property market, I can highly recommend OneAgency. Very happy with the service and communication with Sales Manager Fiona. We were always up to date during the whole property buying process. We arranged a few aftersale viewings with no issue. We also received a competition box/present, a lovely gesture from the OneAgency.

Tom · 21 June 2023

★★★★★ 5/5

Google

A truly excellent service by Fiona and Josh in connection with the sale of our parents property. We were always kept fully informed of viewings and on the progress of the sale once a purchaser had been secured. Phone calls were always answered promptly and I would not hesitate in recommending them.

Michael · 24 October 2023