5/5
GoogleFriendly, professional service. Help and advice was available every step of the way.
Agent replied · 9 February 2025
Fantastic news, great to hear you got a 5* service from the team. Thanks for the review.
Trusted Agent profile · Stoke on Trent
Verified
Northwood Stoke on Trent reviews
★★★★★
785 reviews across 4 platforms
333 Hartshill Road, Stoke on Trent, ST4 7NR
Part of Northwood, see every office.
Northwood's office in Stoke on Trent, at 333 Hartshill Road, is rated 4.7 out of 5 across 785 reviews on four platforms, including 412 Google reviews rated 4.5.
412
Reviews on Google
This office
3
Reviews on Yell
This office
353
Reviews on Direct reviews
This office
17
Reviews on allAgents
This office
Reviews
Every review we hold for the Stoke on Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleAny time anyone mentions Northwood I cant help but comment about how helpful and reliable they are,specifically Kye as he always makes the effort to communicate and understand a persons needs.
5/5
GoogleThanks Northwood. Georgia set me up with a lovely little flat that was just what I was looking for. Great communication with emails and over the telephone. Would recommend. Thanks again.
5/5
Direct reviewsThanks Northwood. Georgia set me up with a lovely little flat that was just what I was looking for. Great communication with emails and over the telephone. Would recommend. Thanks again.
5/5
Direct reviewsPaula and Mandy advised me well this was a difficult sale the old tenants had lived in the property for a number of years and had neglected the property. Considering the condition of the property it sold relatively quickly.
5/5
GoogleI rent my house through Northwood, the service from everyone is excellent I would highly recommended them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 9 February 2025
Thank you Sharon that’s great to hear, it’s a pleasure to be of service to you. 👍😃 …
4/5
GoogleA lot more useful than most other estate agents. After I said I wanted to apply for a property, I was in on the same day verifying my id.
Agent replied · 31 December 2024
Hi Chloe, we do our utmost to be better than our competition, thank you for your prompt attention to getting on with the application, your help in getting things sorted soonest is much appreciated. It would be great to hear from you directly to see how we can improve our service to get that elusive fifth star? Please feel free to drop us an email, your feedback is valued and thanks for taking the time to write your review. : ))
5/5
GoogleOn 25 April I was visited by Northwood’s inspector. I must say it was a most pleasant experience as Kye, the inspector, made me feel very comfortable. A very pleasant experience.
5/5
GoogleGreat people to do business with. The staff are always friendly, cheerful, and helpful. Thoroughly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 9 February 2025
That’s fantastic to hear, thanks for your kind words, glad to be if service to you. 👍😃 …
5/5
Direct reviewsBeen a pleasure to talk with Kye on our recent meeting and house inspection.... One awesome guy and such a delight to talk with... V v v professional as always.... "Kye I'll catch you after Xmas mate! Legend!!!!!
5/5
GoogleNorthwood come and inspect the property every 3 months but the inspector, Kye, is the nicest man you'll have to deal with, we always love to chat to him!
5/5
GoogleToday my estate agency inspector visited my house and had a really useful and effective discussion about my living in my rented property. I felt really supported and valued.
5/5
GoogleOne of the best Renting agencies ...trusted and professional attitude. Loved the way they deal with customers.PositiveProfessionalism
Agent replied · 9 February 2025
Hi Jerin Fantastic 5 star review, it’s been a pleasure I’m sure you guys will be the best. 👍 …
5/5
Direct reviewsHi, I would like to give a small review avout the inspection, Mr. Kye, he is always giving a perfect service for us with a pleasant face. Expecting continue support.
5/5
Direct reviewsGeorgia Stocks & team provided excellent service throughout the process :)
5/5
Direct reviewsBoth Paula and Mandy have been a pleasure to deal with purchasing my new home. Professional and friendly from viewing to completion. Thank you both!
5/5
GoogleI recently purchased a property from Northwoods. They dealt with the whole matter very professionally. Communication was key. Thanking Sam and Mandy for all their help.
Agent replied · 31 December 2024
This is great to hear and thank you for your feedback, your 5 star review of Northwood Stoke on Trent is fantastic. We will certainly ensure that Sam and Mandy hear of your kind words. : ))
5/5
GoogleKye, it’s a great presence, he did listen to our problems and try to solves them. He’s doing a great job and you can freely communicate with him.
5/5
GoogleHad an excellent inspection, Kye makes you feel at easy and doesn’t make it feel like a stranger is coming into your house. Five stars all round 👌🏻👌🏻👌🏻
5/5
GoogleJayne from the Lettings team was extremely helpful with getting us moved into our new home. I can’t thank her enough for her help. Highly recommended by us!
5/5
Direct reviewsI have in the past had 2 properties managed by Northwood and 0ne we sold 10 years ago and the other today. Both properties were managed well at all times and both sales went well.
5/5
Direct reviewsOur agent is Georgia Stocks, she has been really informative and lovely. Great service.
5/5
Direct reviewsIt was a great experience throughout the procedure with Georgia Stocks and made by moving easier.
5/5
Direct reviewsOn the 12th August I had a house inspection arranged, Kye turned up on time , as always he polite and listens to anything you have to say , more importantly he responds quickly to anything you ask , all alarms were tested. Thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
