Trusted Agent profile · Stoke on Trent
Verified
★★★★★
785 reviews across 4 platforms
333 Hartshill Road, Stoke on Trent, ST4 7NR
Part of Northwood, see every office.
Northwood's office in Stoke on Trent, at 333 Hartshill Road, is rated 4.7 out of 5 across 785 reviews on four platforms, including 412 Google reviews rated 4.5.
412
Reviews on Google
This office
3
Reviews on Yell
This office
353
Reviews on Direct reviews
This office
17
Reviews on allAgents
This office
Every review we hold for the Stoke on Trent office, from every platform, shown as written. First names only.
5/5
Direct reviewsNorthwood Estate agents in Stoke-on-Trent are very professional estate agents for selling or letting. The staff are friendly and work hard for your needs. As a landlord, they give very good letting advice and we achieve a very good rent as well.
5/5
Direct reviewsHad Kye Beech attend for home review. He was friendly and clearly explained what he needed to check with the property. Glad to hear that he will be doing our reviews going forward so we can build better rapport :)
5/5
Direct reviewsBrilliant nice and polite and listened to what I was saying
5/5
Direct reviewsExcellent service by Kye very polite and friendly as always. Always goes out of his way to fit the inspection in at a convenient time for ourselves as both of us work
4/5
GoogleGood, responsive letting agent, never had any issues with them
That’s great to hear, we would love to hear how we missed your elusive 5 star rating? Drop us a line so we know how to improve, feedback is always listened to and acted on where possible. Thanks Stokeontrent@northwooduk.com 😃👍
5/5
GoogleAlways a pleasant meeting with kye. friendly polite guy always helps with any problems involving the property. all round lovely guy
1/5
GoogleRude unprofessional and no idea what they are doing
Following my investigation into this matter I must refute this review which certainly does not reflect the service offered. Just because you met the landlord does not guarantee you being accepted by them. Decisions are made by our landlords not Northwood, we present the details for them to make their decision. I am sorry you felt it necessary to write this review.
5/5
Direct reviewsBrilliant service friendly helpful staff
5/5
Direct reviewsThis was my second purchase through Northwood and they have been fabulous- very professional. Special mentions must go to Paula and Mandy as they have been great throughout
5/5
Direct reviewsNorthwood have been an excellent letting agent for me over the years. Always keeping me up to date, ensuring legislation is complied with as a landlord and filing vacant properties quickly. Highly recommended.
5/5
Direct reviewsCan I just say what a lovely professional man kia is. He is so genuine and so polite. He was so professional through out the inspection amd never once made me feel anxious. He is a credit to the company
5/5
GoogleCustomer service is great 👍 …
5/5
Direct reviewsExcellent friendly service. Staff are always courteous and helpful to me as a landlord and also with tenants. I have been very happy with Northwoods as an agent over the last 10+ years and would definitely recommend them.
5/5
Direct reviewsKyle visited for an inspection yesterday. He was pleasant and diligent, taking note of any concerns which need raising. Thanks
5/5
GoogleGreat service if you are fed up with managing your own tenants its well worth it
5/5
Direct reviewsExcellent visit from Mr Beech, very professional.
5/5
GoogleAmazing service from a professional outfit. I would use no-one else
Thank you for your positive comments and great 5 star review, so pleased we can be of service to you and went Over and Above your expectations. 👍😃 …
5/5
Direct reviewsVery professional inspection carried out by Kye Beech today. He went out of his way to fit me in after a mix up with bookings. Very polite and very easy to talk to.
5/5
Direct reviewsKye Beech Has been on a inspection at my mums property yesterday 26th may and can gladly say he was very kind, professional and easy to talk to perfect service in my opinion. Much thanks
5/5
Direct reviewsAll my inspections have been with Kye Beech and I don't have a bad word to say. He is always friendly, respectful, and thoughtful. I am always happy with the level of service he provides.
5/5
GoogleMandy, was brilliant! Well prepared and very knowledge both of the property and area.
5/5
Direct reviewsAll very friendly, helpful whenever we had a query and made the process less stressful!
5/5
GoogleEasy smooth process. Very helpful staff and completed application withing 24 hrs. Efficient
Thanks for the great feedback and fantastic 5***** review your comments are really appreciated.
5/5
Direct reviewsVery helpful, checking on the house and sending meter readings.
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