5/5
GoogleSteve has helped me move. He promise great home. I have it for Christmas!
Agent replied · 12 June 2024
Thank you for your positive feedback for Steve Parker in Lettings
Trusted Agent profile · Stoke-on-Trent
Butters John Bee Stoke-on-Trent reviews
★★★★★
1,837 reviews across 2 platforms
2-6 Tontine Street, Stoke-On-Trent, ST1 1NP
Butters John Bee's office in Stoke-on-Trent, at 2-6 Tontine Street, is rated 4.4 out of 5 across 1,837 reviews on two platforms, including 758 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleJasmine very lovely person and informative with us.
Agent replied · 12 June 2024
Thank you for leaving Jasmine in property management a 5* review. Kind Regards butters john bee Property Management
5/5
TrustpilotMolly Farrelly
Molly is great to work with, she’s always professional, fast paced and we always get the information we require. She’s a pleasure to work with.
5/5
GoogleOwen and Kyle showed us care in handling business with our family and rental properties
Agent replied · 12 June 2024
Thank you for taking time to leave Owen and Kyle a great review, Kind regards BJB residential lettings
5/5
GoogleOwen has kept in touch and will aid us in our property search in Stoke-on-trent
Agent replied · 12 June 2024
Thank you for your positive feedback for Owen in Lettings
5/5
GoogleThe service owen has given me and my husband is fantastic. He went above and beyond to meet our needs and expectation.
Agent replied · 12 June 2024
Thank you, Owen would be please to hear that he is doing a fantastic job. Kind regards Butters John Bee Residential Lettings Department
1/5
GoogleUnresponsive agency Winter and heating isn’t working but they don’t care to fix it. The whole house has to be renovated, they know but didn’t do anything about it and gave it to me for rent. They don’t bother and give you stress always
5/5
TrustpilotI am a landlord & have used Butters…
I am a landlord & have used Butters Fully managed service for approx 10 years now. They have always been fair & find me tenants really quickly. All the staff in Newcastle & Stoke on Trent branches are brilliant. I would highly recommend :)
Agent replied · 12 June 2024
Paul Tawn, thank you so much for the positive review!
5/5
TrustpilotWow what a service
From start, very experienced fast moving. My house details and images were very professional. I sold and purchased all within 9 days . Excellent service
Agent replied · 12 June 2024
Hi Jane, Thank you so much for your great review! We are happy we managed to get you under offer and an offer accepted in 9 days! Best wishes, Melissa & the team at BJB Sandbach
2/5
TrustpilotDisappointed
Quite disappointed overall from my experience with BJB. Had multiple issues with the property i was in, including a faulty front door which was reported December 2019. I moved out last month and this still hadn't been sorted. Its the letting agents job to ensure the landlord keeps the property in a livable and safe condition. This was not done and as a tenant i shouldn't have to be chasing for updates every week.
5/5
GoogleViewed the house on Monday and received the keys Friday. Amazing turn around and service by Owen!
Agent replied · 12 June 2024
Thank you for taking time to leave Owen a great review, Kind regards BJB residential lettings
4/5
TrustpilotI would recommend BJB
Their initial valuation was way out (but the same as 2 other agents I invited to quote). Professional service and they obtained a sale.They kept me up to date with viewings and feedback. All their staff that I had contact with were professional and helpful.
Agent replied · 12 June 2024
Good morning John,thank you for taking the time to leave us a review. I am really pleased that you found my team to be both professional and helpful.Kind regardsFran WheatcroftBRANCH MANAGER
5/5
GoogleOwen shown us around a property and he was very knowledgeable and friendly
Agent replied · 12 June 2024
Thank you for your positive feedback for Owen in Residential Lettings Team
5/5
TrustpilotTenancy
Absolutely brilliant, helped me find the perfect house. Lucy was great in making sure everything was organised and planned in time for the move in date.
5/5
TrustpilotFantastic experience with Laura and…
Fantastic experience with Laura and Hayley from the Stafford branch. Very straightforward process from viewing to move in. All my queries were answered quickly and the staff couldn't have been more helpful. Would definitely recommend to anybody looking for a hassle free letting agency.
Agent replied · 12 June 2024
Dear Sarah Jane Thomson, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Good Luck in your new Home.Stafford Butters John Bee Lettings
5/5
TrustpilotThank you so much to the team in…
Thank you so much to the team in Winsford. Very professional,friendly, and helpful. All the team Layla , Kathy, Lauren and Tresa.. whoever you spoke to. Also mentioning Amit who came and valued and took brilliant photos. Had an offer in the first week.
Agent replied · 12 June 2024
Dear Barbara, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. Thank you again for your star rating!Regardsbutters john bee Winsford
5/5
GoogleHappy with owen's service helping to find a rented house in the stoke area
Agent replied · 12 June 2024
Thank you for taking time to leave Owen a great review, Kind regards BJB residential lettings
5/5
GoogleOwen showed me an apartment on short notice. Happy with his service and smiles
Agent replied · 12 June 2024
Thank you for your positive feedback for Owen in Lettings
5/5
TrustpilotFantastic service
Brilliant service from the begining,from taking photos to completion.Never sold a house before and they helped every step with what to do with regards to selling.Was informed on a weekly basis of progress by Nicola and had a successful sale,would recommend this company.
Agent replied · 12 June 2024
Thanks so much for your review Jean. We enjoyed working with you on the sale of the Bungalow and wish you all the best for the future. Thanks for the chocolates too!Vicki HoughButters John Bee
5/5
TrustpilotDenise has helped us sell our house and…
Denise has helped us sell our house and has been amazing throughout the process. Huge thank you to her and the team!
Agent replied · 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleViewed a property with Owen this morning, very happy with the service he provided. And I am interested in the property
Agent replied · 12 June 2024
Thank you for your review of Owen
5/5
TrustpilotBenjamin Parry - BJB
Benjamin Parry assisted me with some maintenance that needed carrying out on my flat, he was very communicative and reliable, friendly and very helpful! Very understanding of my timetable and didn't keep me on the phone too long (which is always annoying when you're told a conversation won't last too long and then end up listening to somebody speak for forty minutes) - very concise and fixed my issues quickly and calmly!
5/5
TrustpilotDanielle is always quick to respond to…
Danielle is always quick to respond to me and put my mind at rest which is exactly what I need as a landlord living abroad.
5/5
TrustpilotMolly Farrelly has been great to with…
Molly Farrelly has been great to work with at bjb and when ever needed is there to help. Great asset to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Butters John Bee Stoke-on-Trent
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
