5/5
FacebookOnly recently moved into the property but Adele has been brilliant since I viewed the property, incredibly helpful and been dealing with this move the whole way through the process. Thanks!
Trusted Agent profile · Stoke-on-Trent
Verified
Belvoir Stoke on Trent reviews
★★★★★
259 reviews across 4 platforms
8 Albion Street, Stoke-on-Trent, ST1 1QH
Part of Belvoir, see every office.
Belvoir's office in Stoke-on-Trent, at 8 Albion Street, is rated 4.6 out of 5 across 259 reviews on four platforms, including 189 Google reviews rated 4.5.
189
Reviews on Google
This office
40
Reviews on Facebook
This office
3
Reviews on View Agents
This office
27
Reviews on Direct reviews
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
From meeting Romona who valued our house, Dili who took the photos, Cheryl who showed people around our house which we were selling. Cheryl showed us around the ...Read the review from sellers
Buyers1 review
Cheryl deserved 5 star across the board for all aspects.Read the review from buyers
Landlords1 review
Would highly recommend using Belvoir, we have been using them for a number of years and they have always been excellentRead the review from landlords
Reviews
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
Facebook5/5
GoogleBelvoir are excellent, would highly recommend
5/5
GoogleExcellent service from belvouir wud recommend these to people who r looking to rent a property .they got me moved in as quick as they cud and sorted all the paperwork out .they kept me up to date with emails n phone calls very pleased .
Agent replied · 31 December 2024
Thanks for the kind words Tracey!
5/5
GoogleI cant recommend Belvoir Stoke-on-Trent enough. Their friendly and professional service went above and beyond at every step of the sale. I would highly recommend.
Agent replied · 31 December 2024
HI Megan, many thanks for your kind words. We're glad your sale went through and keep in touch if you need anything else in the future!
5/5
Direct reviewsExcellent service from the initial valuation to the completion of the sale. Cheryl was wholly competent throughout the process, thank you!
5/5
FacebookMany thanks for all the help and support over the years in letting ,looking after the property and selling the property for us. We would recommend your service to all. And wish you all the best for the future. Martin & Heather Aberdovey xx
Agent replied · 6 February 2025
I'm very impressed with your profile and personality. I also admire your good sense of humor here. I don't normally write in the comment section, but I think you deserve this compliment I'd like to be your friend kindly send me a direct message or drop a comment on my post if you don't mind. Stay safe
5/5
GoogleVery helpful and efficient
1/5
GoogleTerrible service, arrange a viewing for a property and advise we are relocating from another city. Less than an hour before our viewing when we are half way up the motorway we are told the property is gone. Thanks for that!!
Agent replied · 31 December 2024
Dear Mr Moore, which property are you talking about? There are no viewings booked in your name. All our viewings today are taking place as arranged. We haven’t cancelled viewings today. So what day are you talking about? Generally speaking many properties we advertise are popular with people and many viewings take place and multiple offers and applications are received. Unfortunately only one person can get the property. Our service is to the homeowner to get their home sold or rented out. I’m curious why you didn’t take the opportunity to finish your journey and visit agents in town to see other available houses? I get drop ins and I’ve jumped in the car and driven them to houses to help their relocation. How about contacting us Monday on 01782 478444 so we can establish who you are and what property you’re talking about.
5/5
GoogleBest I've ever dealt with. Couldn't have been more helpful.
Agent replied · 31 December 2024
Many thanks for your kind review!
5/5
GoogleWe've been a tenant through Belvoir for over 8 years now and couldn't be happier they are friendly staff that are very willing to help and try to sort any issues with the property out as soon as possible THANK YOU ALL VERY MUCH
Agent replied · 9 February 2025
It gives us great pleasure to make people happy with their homes.
4/5
GoogleI have used these agents both for letting and selling. Very professional without being distant. Responses are prompt and advice given is both reasonable for landlords and tenants alikePositiveResponsiveness, Professionalism
Agent replied · 31 December 2024
Thank you very much for your custom over the years. I wish you all the best for the future. Should you need any property help in the future, please do not hesitate to contact us!
5/5
GoogleExcellent and impeccable service, keep it up please.
Agent replied · 31 December 2024
Thank you for your review!
5/5
GoogleA great team, which is efficient, helpful and good humoured. They have managed my BTL properties with skill and pragmatism.PositiveResponsiveness, Professionalism
Agent replied · 31 December 2024
Hi Simon, thank you very much for your kind words. I'm really glad that our lettings team of Josie and Sandra have provided a good service.
5/5
FacebookWe have now been landlords with Belvoir as our managing agents for several years and I cannot fault the service they provide. All of the staff are courteous and professional and they always respond to any query that I have in a timely manner. They are definitely good value for money and I would highly recommend them to anyone looking for a landlord to manage their properties.
5/5
GoogleExcellent letting agent : 100% professional and always working to provide the best service for both tenants and owners.
Agent replied · 9 February 2025
Hello Doug, thank you so much for taking the time to leave us a review of our landlord services.
5/5
Googlewell, full stars, easy to deal with, and in the office everyone is natural and that impressed me, thank you
Agent replied · 31 December 2024
Thank you for your review!
5/5
GoogleI had recently changed from using a larger chain agency to Belvoir Stoke. They were a breath of fresher to deal with. Their service was excellent, staff were professional and very efficient in finding a new tenant.
Agent replied · 31 December 2024
Thank you very much for your lovely review. We're glad to have found you a tenant for your lovely house. It will be a pleasure to help you in the future, if and when the tenant leaves. Just give us a shout!
5/5
GoogleBelvoir Stoke-on-Trent provided excellent customer service and were proactive in following up and giving updates on all stages of our house buying process.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Thank you for your review and hope you are enjoying your new house!
5/5
GoogleExcellent company would highly recommend , they kept in touch with me through out the whole process and nothing was too much trouble. Thanks so much from a very satisfied customer.
Agent replied · 31 December 2024
Thank you very much for your kind words. It was a pleasure, thank you again.
3/5
GoogleHard to find the oroer8i was looking for. Think they have a different site for each office
Agent replied · 31 December 2024
Hello, Belvoir Stoke is part of a 160 strong network of offices with national coverage that's able to sell, rent out and manage apartment blocks. If you use the main www.belvoir.co.uk website you will have all nationwide properties. Obviously if you look at an individual office's website you will find the properties being handled by the individual local office. You might find you are having trouble finding properties because we are fast at selling and renting them out ... such that in fact very few are still available on our website. Sorry can't help that.
5/5
GoogleI'm selling my home through Belvoir and couldn't ask for a better service from Ramona and Vivien. They go the extra mile for you and would definitely recommend to anyone looking to sell their house!
Agent replied · 31 December 2024
Hi Kirstin, we are very happy to have provided you with such a positive experience!
3/5
GoogleIts okay to a point but don't keep ypu well updated as they promise
Agent replied · 9 February 2025
Dear Trevor, we are always looking to learn from our customers on how we can improve our service. I believe you are one of our tenant applicants? Please email us on stoke-on-trent@belvoir.co.uk to let us know your opinion on how often a letting agent should communicate with a tenant applicant. We will then be able to see if that is do-able going forward in light of the over-demand for our houses, now having to deal with up to 50 people per house, double from pre-covid times. We look forward to hearing your thoughts on this. Thank you.
5/5
GoogleI like this real estate agency! They are professional ! Top top 100% recommend it
Agent replied · 31 December 2024
Thank you so much. We are delighted!
5/5
GoogleWe have used Belvoir to rent 2 properties and recently sell one of them. The whole team are professional and communicative and very proactive. Highly recommended.PositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Dear Ed, it’s a pleasure and thanks for your kind words!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Belvoir Stoke on Trent
How many reviews does Belvoir Stoke on Trent have?
Belvoir's Stoke-on-Trent office has 259 reviews across four platforms: 189 on Google, 40 on Facebook, 3 on View Agents, 27 on Direct reviews.
What is Belvoir Stoke on Trent's rating?
Belvoir Stoke on Trent is rated 4.6 out of 5 across all 259 reviews, and 4.5 out of 5 on Google from 189 reviews.
Where is Belvoir's Stoke-on-Trent office?
Belvoir Stoke on Trent, 8 Albion Street, Stoke-on-Trent, ST1 1QH.
