Trusted Agent profile ยท Stoke-on-Trent

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Belvoir Stoke on Trent reviews

4.6

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

259 reviews across 4 platforms

8 Albion Street, Stoke-on-Trent, ST1 1QH

Part of Belvoir, see every office.

Belvoir's office in Stoke-on-Trent, at 8 Albion Street, is rated 4.6 out of 5 across 259 reviews on four platforms, including 189 Google reviews rated 4.5.

Google logo

4.5 / 5

189

Reviews on Google

This office

Facebook logo

4.5 / 5

40

Reviews on Facebook

This office

View Agents logo

5.0 / 5

3

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

27

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.

5/5

Google

Very efficient with great comms. they helped at every stage and their fee structure is very competitive. We would definitely use them again.

Peter ยท 31 March 2024

Agent replied ยท 31 December 2024

Thank you for your review.

5/5

Google

Belvoir, supported to rent our first house in UK easily. very quick and easy prosece. highly appreciate their friendly service. highly recommended. Thanks.

Chinthaka ยท 31 March 2024

Agent replied ยท 31 December 2024

Thank you very much for taking the time to leave a review!

5/5

Google

Belvoir helped me rent my first property and were very helpful from start to finish. Quick responding and helpful service. Thank you very much Belvoir

Ayesha ยท 5 February 2024

Agent replied ยท 31 December 2024

Thank you for your kind words.

5/5

Google

Absolutely brilliant letting services, such a smooth, swift process and excellent customer services provided by Sandra and Charlie, highly recommend the team at Belvoir!

Asya ยท 10 February 2024

Agent replied ยท 9 February 2025

Thank you for taking the time to leave feedback for our staff. Sandra and Charlie are real gems, they will be pleased to see your review.

4/5

Google

Seven years later I'm still in the same house with a great landlady

Damian ยท 30 August 2024

Agent replied ยท 26 February 2025

Thank you for your review, its great to hear that you are settled and happy with the property.

5/5

Google

The team at Belvoir were excellent! The communication throughout the process of selling my home made me feel at ease and I was always really impressed with how promptly my questions were answered. I would highly recommend using Belvoir and the professional services that they offer.

Mark ยท 1 January 2022

Agent replied ยท 31 December 2024

Thank you very much for review. We are glad to have sold the house for you and for the good service given by the staff Tom, Cheryl and Katie. If you need any further assistance selling any houses in the future please get in touch.

5/5

Google

This is the second time that I have used Belvoir and will use them again, when I need to sell a property.

Robert ยท 14 June 2025

5/5

Google

We have worked with Belvoir for a number of years. They have a fantastic level of professionalism and charisma. They are always easy to contact and provide valid information as and when needed. We would highly recommend!

Craig ยท 1 January 2023

Agent replied ยท 31 December 2024

Thank you for your feedback on this.

1/5

Google

Great quality service and I believe, attentive reaction to problems and difficulties. I live some 90 miles away from the properties they manage for me,and during lockdown,visits to the properties have not,of course been possible,so I have been very reliant on their management ....Dee Jones

Deirdre ยท 1 January 2022

Agent replied ยท 31 December 2024

Hi Dee, great to provide service for landladies such as yourselves. Our full management service helps many out of town landlords with efficient management of the property issues. Thank you. Just a note about the stars you have clicked, I think you've accidentally clicked on 1 star, so could you kindly have a look at that to amend it please so it reflects your review accurately?

5/5

Direct reviews

I wish I could give more than a 5 stars to this agency. They are so helpful, professional and with a personal approach to their customers. Very pleasant to deal with, informative and absolutely amazing to communicate. Could not recommend them enough. We are so happy to find our new home with such a friendly team from Belvoir ???? thank you

Teresa ยท 20 August 2023

4/5

Google

No problems..work gets done when you call..I've only ever waited a week at most for something to be fixed. Staff are polite and helpful and handymen that fix most jobs are polite and normally fit in around you. Like I said..you pay your rent on time..look after the place and you don't hear anything from them. ๐Ÿ˜€

Poe ยท 2 January 2017

Agent replied ยท 31 December 2024

Hello, thanks for the review. You've summed it up....if everyone paid their rent on time and looked after the place, there would be no hassles for anyone. Thanks again!

5/5

Direct reviews

Very pleased with their service. Agents are very helpful and would highly recommend Cheryl who is very patient and always quickly replies to emails.

Magdalena ยท 24 June 2022

5/5

Direct reviews

Belvoir Stoke on Trent have been looking after my properties for some years, without doubt they are first in finding tenant and looking after the properties. With excellent communication.

Paul ยท 11 August 2021

5/5

Google

The team Belvoir Stoke-on-Trent are really professionals in special Charlie Bowron, guided us in whole process to rent our house. Fair estate agency without hidden administration fees. Thank you very much, Team Belvoir!

Joao ยท 1 January 2023

Agent replied ยท 31 December 2024

Hello and thank you for your kind review. Charlie will be pleased with your review. We are happy to help!

5/5

Google

As a specialist Property photographer I can honestly say that I have worked with a wide variety of Estate Agents ranging from small local independents through to national online giants. Belvoir! Stoke are a pleasure to work with from instruction right through to very speedy invoice payment. Highly recommended.

Jon ยท 2 January 2020

Agent replied ยท 31 December 2024

Thank you very much for your kind words and thank you for your speedy service in taking our property photos.

5/5

Google

From the very start all the staff have been so helpful and friendly, they supported me and my partner in securing our first home. Also since moving into the property they have given continuous help and advice whenever needed regarding the property. Would highly recommend to anyone! Thanks to all the staff!

Sandie ยท 2 January 2018

Agent replied ยท 31 December 2024

Great to hear. Adele and Josie are really great at helping people.

5/5

Google

Helpful team and excellent communication. Would recommend for selling your property.

Marius ยท 4 June 2024

Agent replied ยท 31 December 2024

Thank you so much for your review. Pleasure to be of assistance in selling your property.

5/5

Google

I can't thank Belvoir Hanley enough for the professional advice given which has proved invaluable during our process of buying our new home. I would have no hesitation in recommending this agent to family and friends as their standard of service is exceptional. Thank you!

Sharon ยท 1 January 2021

Agent replied ยท 31 December 2024

Thank you very much for your kind words. Happy to have helped you in your home buying journey.

5/5

Direct reviews

Excellent service at all stages of selling my property - really felt that everyone in Belvoir was working to the best solution for me and for the buyer. Everyone was courteous, friendly and helpful and were a really good sounding board for my decisions.

Sara ยท 19 April 2024

5/5

Google

It's a brilliant letting agency-I'm disabled and they are very understanding-and help full thanks ๐Ÿ˜Š โ€ฆ

Lynn ยท 1 January 2024

Agent replied ยท 31 December 2024

You are most welcome. Glad to be of service.

5/5

Google

Nice staffs with excellent services you can trust at all times

Oluwatobiloba ยท 31 March 2024

Agent replied ยท 9 February 2025

Thank you for your review!

5/5

Facebook

I was using a large firm of estate agents to rent out my property previously. They let me and the tenant down by failing to respond to repairs that needed to be performed. I nervously changed to Belvoir at Hanley based on the on-line reviews and they have been brilliant in comparison. They handled dealt with the tenant relating to the transition from my old agents as well as liaising with the tenant and the builder re the repairs. I was kept in the loop. It's been a breath of fresh air in comparison to my previous agents.

Helen ยท 5 December 2017

5/5

Facebook

I wud recommend belvoir to any 1 who wants to rent or buy a property from they helped me with my move and kept me informed as to wat was going on in my run up to moving in wen evavi needed to call them they wud always get bk to me if they were busy wen i rang .they were there for me if i needed to ask any questions and gave me the best advice .wud like to say thanks to the girls at hanley branch for there support and wud recomend any body wishing to rent or buy go to brlvoir u wont be let down thanks x

Tracey ยท 2 June 2017

5/5

Google

I've had an experience with Belvoir stoke not long ago, they very prompt, professional friendly. Cant beat their service highly recommended. Keep it up the good work.

Mohammad ยท 1 January 2023

Agent replied ยท 31 December 2024

Thank you. The whole team try their best in this fast-paced environment, so it's great to hear your feedback!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Stoke on Trent

How many reviews does Belvoir Stoke on Trent have?

Belvoir's Stoke-on-Trent office has 259 reviews across four platforms: 189 on Google, 40 on Facebook, 3 on View Agents, 27 on Direct reviews.

What is Belvoir Stoke on Trent's rating?

Belvoir Stoke on Trent is rated 4.6 out of 5 across all 259 reviews, and 4.5 out of 5 on Google from 189 reviews.

Where is Belvoir's Stoke-on-Trent office?

Belvoir Stoke on Trent, 8 Albion Street, Stoke-on-Trent, ST1 1QH.

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