5/5
Very efficient with great comms. they helped at every stage and their fee structure is very competitive. We would definitely use them again.
Agent replied ยท 31 December 2024
Thank you for your review.

Trusted Agent profile ยท Stoke-on-Trent
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259 reviews across 4 platforms
8 Albion Street, Stoke-on-Trent, ST1 1QH
Part of Belvoir, see every office.
Belvoir's office in Stoke-on-Trent, at 8 Albion Street, is rated 4.6 out of 5 across 259 reviews on four platforms, including 189 Google reviews rated 4.5.
189
Reviews on Google
This office
40
Reviews on Facebook
This office
3
Reviews on View Agents
This office
27
Reviews on Direct reviews
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From meeting Romona who valued our house, Dili who took the photos, Cheryl who showed people around our house which we were selling. Cheryl showed us around the ...Read the review from sellers
Cheryl deserved 5 star across the board for all aspects.Read the review from buyers
Would highly recommend using Belvoir, we have been using them for a number of years and they have always been excellentRead the review from landlords
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
Very efficient with great comms. they helped at every stage and their fee structure is very competitive. We would definitely use them again.
Thank you for your review.
5/5
Belvoir, supported to rent our first house in UK easily. very quick and easy prosece. highly appreciate their friendly service. highly recommended. Thanks.
Thank you very much for taking the time to leave a review!
5/5
Belvoir helped me rent my first property and were very helpful from start to finish. Quick responding and helpful service. Thank you very much Belvoir
Thank you for your kind words.
5/5
Absolutely brilliant letting services, such a smooth, swift process and excellent customer services provided by Sandra and Charlie, highly recommend the team at Belvoir!
Thank you for taking the time to leave feedback for our staff. Sandra and Charlie are real gems, they will be pleased to see your review.
4/5
Seven years later I'm still in the same house with a great landlady
Thank you for your review, its great to hear that you are settled and happy with the property.
5/5
The team at Belvoir were excellent! The communication throughout the process of selling my home made me feel at ease and I was always really impressed with how promptly my questions were answered. I would highly recommend using Belvoir and the professional services that they offer.
Thank you very much for review. We are glad to have sold the house for you and for the good service given by the staff Tom, Cheryl and Katie. If you need any further assistance selling any houses in the future please get in touch.
5/5
This is the second time that I have used Belvoir and will use them again, when I need to sell a property.
5/5
We have worked with Belvoir for a number of years. They have a fantastic level of professionalism and charisma. They are always easy to contact and provide valid information as and when needed. We would highly recommend!
Thank you for your feedback on this.
1/5
Great quality service and I believe, attentive reaction to problems and difficulties. I live some 90 miles away from the properties they manage for me,and during lockdown,visits to the properties have not,of course been possible,so I have been very reliant on their management ....Dee Jones
Hi Dee, great to provide service for landladies such as yourselves. Our full management service helps many out of town landlords with efficient management of the property issues. Thank you. Just a note about the stars you have clicked, I think you've accidentally clicked on 1 star, so could you kindly have a look at that to amend it please so it reflects your review accurately?
5/5
I wish I could give more than a 5 stars to this agency. They are so helpful, professional and with a personal approach to their customers. Very pleasant to deal with, informative and absolutely amazing to communicate. Could not recommend them enough. We are so happy to find our new home with such a friendly team from Belvoir ???? thank you
4/5
No problems..work gets done when you call..I've only ever waited a week at most for something to be fixed. Staff are polite and helpful and handymen that fix most jobs are polite and normally fit in around you. Like I said..you pay your rent on time..look after the place and you don't hear anything from them. ๐
Hello, thanks for the review. You've summed it up....if everyone paid their rent on time and looked after the place, there would be no hassles for anyone. Thanks again!
5/5
Very pleased with their service. Agents are very helpful and would highly recommend Cheryl who is very patient and always quickly replies to emails.
5/5
Belvoir Stoke on Trent have been looking after my properties for some years, without doubt they are first in finding tenant and looking after the properties. With excellent communication.
5/5
The team Belvoir Stoke-on-Trent are really professionals in special Charlie Bowron, guided us in whole process to rent our house. Fair estate agency without hidden administration fees. Thank you very much, Team Belvoir!
Hello and thank you for your kind review. Charlie will be pleased with your review. We are happy to help!
5/5
As a specialist Property photographer I can honestly say that I have worked with a wide variety of Estate Agents ranging from small local independents through to national online giants. Belvoir! Stoke are a pleasure to work with from instruction right through to very speedy invoice payment. Highly recommended.
Thank you very much for your kind words and thank you for your speedy service in taking our property photos.
5/5
From the very start all the staff have been so helpful and friendly, they supported me and my partner in securing our first home. Also since moving into the property they have given continuous help and advice whenever needed regarding the property. Would highly recommend to anyone! Thanks to all the staff!
Great to hear. Adele and Josie are really great at helping people.
5/5
Helpful team and excellent communication. Would recommend for selling your property.
Thank you so much for your review. Pleasure to be of assistance in selling your property.
5/5
I can't thank Belvoir Hanley enough for the professional advice given which has proved invaluable during our process of buying our new home. I would have no hesitation in recommending this agent to family and friends as their standard of service is exceptional. Thank you!
Thank you very much for your kind words. Happy to have helped you in your home buying journey.
5/5
Excellent service at all stages of selling my property - really felt that everyone in Belvoir was working to the best solution for me and for the buyer. Everyone was courteous, friendly and helpful and were a really good sounding board for my decisions.
5/5
It's a brilliant letting agency-I'm disabled and they are very understanding-and help full thanks ๐ โฆ
You are most welcome. Glad to be of service.
5/5
Nice staffs with excellent services you can trust at all times
Thank you for your review!
5/5
I was using a large firm of estate agents to rent out my property previously. They let me and the tenant down by failing to respond to repairs that needed to be performed. I nervously changed to Belvoir at Hanley based on the on-line reviews and they have been brilliant in comparison. They handled dealt with the tenant relating to the transition from my old agents as well as liaising with the tenant and the builder re the repairs. I was kept in the loop. It's been a breath of fresh air in comparison to my previous agents.
5/5
I wud recommend belvoir to any 1 who wants to rent or buy a property from they helped me with my move and kept me informed as to wat was going on in my run up to moving in wen evavi needed to call them they wud always get bk to me if they were busy wen i rang .they were there for me if i needed to ask any questions and gave me the best advice .wud like to say thanks to the girls at hanley branch for there support and wud recomend any body wishing to rent or buy go to brlvoir u wont be let down thanks x
5/5
I've had an experience with Belvoir stoke not long ago, they very prompt, professional friendly. Cant beat their service highly recommended. Keep it up the good work.
Thank you. The whole team try their best in this fast-paced environment, so it's great to hear your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Stoke-on-Trent office has 259 reviews across four platforms: 189 on Google, 40 on Facebook, 3 on View Agents, 27 on Direct reviews.
Belvoir Stoke on Trent is rated 4.6 out of 5 across all 259 reviews, and 4.5 out of 5 on Google from 189 reviews.
Belvoir Stoke on Trent, 8 Albion Street, Stoke-on-Trent, ST1 1QH.