Trusted Agent profile Β· Stockton

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Michael Poole Stockton reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

408 reviews across 2 platforms

High Street, Stockton, TS18 1SP

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Michael Poole's office in Stockton, at High Street, is rated 4.7 out of 5 across 408 reviews on two platforms, including 170 Google reviews rated 4.9.

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4.9 / 5

170

Reviews on Google

This office

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238

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Michael Poole Stockton

We are an award-winning multi-branch family firm of Estate Agents selling and renting properties across Teesside since 1994. Our staff consist of local people with extensive local knowledge guiding buyers, sellers, landlords and renters to move in our move out of their homes. We utilise the latest technology to share our property data across our network of offices - getting our latest listings to market across varied platforms and ensuring maximum exposure of the varied homes we offer for sale or to rent.

Reviews

Every review we hold for the Stockton office, from every platform, shown as written. First names only.

5/5

Google

Kathryn looked after the progress of my property sale from start to finish and kept me informed of progress at every step, being very helpful and attentive. Highly recommended

Simon Β· 14 October 2025

Agent replied Β· 13 November 2025

Thank you so much for your wonderful review, Simon 😊. We’re so pleased to hear that Kathryn took great care of you throughout your property sale and kept you well informed every step of the way. Your recommendation means a lot to us - thank you for choosing Michael Poole Estate Agents 🏑✨. …

5/5

Google

Marion Gilhooley, what a star you are! After a few hiccups with our solicitor and the sale of the house, you made the process of our house purchase perfect. Thank you so much for your patience, reassurance, and understanding, we couldn't have done it without you. ❀️

Lorraine Β· 24 March 2025

Agent replied Β· 23 October 2024

Lorraine, thank you for those love words of praise, we will make sure Marion is recognised for it. MP

5/5

Trustpilot

Absolutely great level of service from…

Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.

Martin Β· 8 April 2025

5/5

Trustpilot

Stacey has been so helpful in helping…

Stacey has been so helpful in helping us across our house move. Her responses are very speedy and effective. Thank you.

Consumer Β· 30 June 2025

5/5

Trustpilot

Excellent experience with Michael…

Very good experience with Michael Poole. Especially Aslan Manzur is a STAR.

MR Β· 2 October 2025

5/5

Trustpilot

Great experience

Aslan was amazing at helping me find a property quickly and moved in easily. Very informative, fast replies and overall very helpful.

Kirby Β· 17 June 2025

5/5

Google

I had the pleasure of dealing with Alyyson of the stockton branch whilst going through conveyancing and every email I sent was dealt with quickly and efficiently, reducing the stress of a home purchase massively. Michael poole is lucky to have an employee like allyson.

Mathew Β· 24 March 2025

Agent replied Β· 9 December 2024

Thank you so much Mathew, we think the same πŸ‘Œ …

5/5

Trustpilot

This agent is different to the rest

I have used Michael Poole stocktin for many sakes and purchases, I did use others before but once connected to this professional team I wouldnt go anywhere else. They work through any issues that arise in the sale process in a very ligical and pragmatic way. Luke, Marion, Emeline and all the team are easy to wirk with, highly recommended.

Neil Β· 29 September 2025

5/5

Google

Efficient, Maria was very helpful and kept checking on the buying process with me throughout. Always pleasant to deal with.

Slavka Β· 24 March 2024

Agent replied Β· 17 April 2024

Thank you very much, Slavka this kind of feedback means so much to us; thank you for taking the time to write it.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish from the Yarm Branch! The team are great and I can't speak highly enough of Stacey, she's wonderful to work with and always kept us informed throughout the whole process. A big Thank you!! 😊

Angela Β· 17 March 2026

5/5

Trustpilot

Michael Poole were efficient and professional

Michael Poole were efficient and professional. They kept us informed at each step and we felt they had our interests at heart. Nothing was a problem even though we experienced delays but they were helpful and pleasant. We look forward to working with them again.

Mrs Β· 5 February 2026

5/5

Trustpilot

The Billingham office of Michael Poole…

The Billingham office of Michael Poole estate agents dealt with the recent sale of our property in Billingham. We had tons of viewing and they gave us detailed feedback every time. When we received formal offers they 'qualified' the potential buyers properly and managed the sale process through to completion very professionally. I'm dead fussy but i would use them again. My contact there was Debbie. Very well done.

Mrs Β· 9 June 2025

5/5

Google

Marion and the team at MP Stockton were fantastic, they kept me informed throughout all area's of the Sale, EPC and the Survey etc. My customer journey was superb from start to finish. Many thanks indeed you guys. Brilliant !! Regards Dave

David Β· 24 March 2022

Agent replied Β· 17 April 2024

Thanks, David for your kind words! We really appreciate it.

5/5

Trustpilot

Marion and team

Marion and team. First class

Chris Β· 17 November 2025

5/5

Google

I've had the most stressful and longest house sale known to man. This was all down to my solicitors however. Amber, Luke and the team have been absolutely amazing throughout the whole process, so friendly, knowledgeable and approachable, cannot fault them!

Amy Β· 18 April 2022

Agent replied Β· 17 April 2024

Thanks, Amy! We appreciate it.

5/5

Trustpilot

Excellent service via Stacey on the…

Excellent service via Stacey on the purchase of my new home, kept me regularly informed with updates & was always very pleasant. If I should want to sell in the future i would definitely be choosing them. Thank you.

Julie Β· 15 March 2026

5/5

Google

From initial valuation to handover of keys, the service provided was first class. We dealt with Marion and nothing was too much effort, we were kept fully up to date at all stages of the process. Would recommend to anybody considering putting their house on the market

Bryan Β· 24 March 2021

Agent replied Β· 17 April 2024

Thank you, Bryan. We are glad to have been able to make the process of selling as smooth as possible for you!

5/5

Google

I've had the most stressful and longest house sale known to man. This was all down to my solicitors however. Amber, Luke and the team have been absolutely amazing throughout the whole process, so friendly, knowledgeable and approachable, cannot fault them!

Amy Β· 24 March 2022

Agent replied Β· 24 March 2026

Thanks, Amy! We appreciate it.

5/5

Trustpilot

Highly recommend

Molly and her team managed the selling of my property. The communication and advice throughout was excellent. Highly recommend. Thank you again Molly

Laura Β· 25 April 2025

5/5

Google

Using Michael Poole Stockton branch to sell my property was an absolute pleasure. Marion worked above and beyond to arrange viewings around our availability and was in constant contact via telephone, email & texts. Marion provided great guidance to us. I would highly recommend the Stockton branch to anyone looking to sell a property.

Michael Β· 30 September 2024

Agent replied Β· 23 October 2024

We are thrilled to hear that you had a positive experience with our Stockton office (especially Marion). Your feedback means the world to us and helps us to continue providing the best service possible. Thank you πŸ’™ …

5/5

Google

Everyone involved in the sale of our house from the Sales Manager Luke to the Sales Admin Team Marion and Amber were always available to answer queries and arrange viewings with ourselves and their staff, John and Louis, not forgetting the …

Philip Β· 16 September 2021

Agent replied Β· 17 April 2024

Thank you so much, Philip - we really appreciate this :)

5/5

Trustpilot

Really pleased with this company

Such a lovely,helpful estate agents,especially Helen and Jack who were always happy to help and extremely efficient.I would highly recommend this company.

Margaret Β· 9 April 2025

5/5

Google

Excellent customer service, kept us really well informed, lovely friendly staff, very professional

Jacqui Β· 24 December 2025

Agent replied Β· 24 March 2026

We really appreciate your review, Jacqui. Great to hear you received excellent customer service throughout πŸ‘ …

5/5

Google

The team at Michael Poole Stockton have been helping us with our house purchase, and have been outstanding from start to finish - every email or telephone enquiry has been answered promptly and professionally, I would highly recommend !!!

Ewan Β· 24 March 2025

Agent replied Β· 24 March 2026

Thank you so much for your kind review, Ewan! We’re thrilled to hear that our Stockton team has provided outstanding service throughout your house purchase. It’s great to know that every enquiry was handled promptly and professionally. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Best wishes with your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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