5/5
GoogleMaria was incredibly helpful, kept me up to date with my purchase ⭐️⭐️⭐️⭐️⭐️
Agent replied · 17 April 2024
Thank you so much, Helen! We are so grateful for your feedback thanks for writing it.
Trusted Agent profile · Stockton
Verified
Michael Poole Stockton reviews
★★★★★
407 reviews across 2 platforms
High Street, Stockton, TS18 1SP
Part of Michael Poole, see every office.
Michael Poole's office in Stockton, at High Street, is rated 4.7 out of 5 across 407 reviews on two platforms, including 170 Google reviews rated 4.9.
About Michael Poole Stockton
We are an award-winning multi-branch family firm of Estate Agents selling and renting properties across Teesside since 1994. Our staff consist of local people with extensive local knowledge guiding buyers, sellers, landlords and renters to move in our move out of their homes. We utilise the latest technology to share our property data across our network of offices - getting our latest listings to market across varied platforms and ensuring maximum exposure of the varied homes we offer for sale or to rent.
Reviews
Every review we hold for the Stockton office, from every platform, shown as written. First names only.
Google5/5
GoogleMichael Poole have been amazing from start to finish selling our home, everything went smoothly and Marion in particular works amazingly in her role and goes above and beyond with any request highly recommend this estate agents
Agent replied · 23 October 2024
We are thrilled to hear that you had a positive experience with our Stockton office (especially Marion). Your feedback means the world to us and helps us to continue providing the best service possible. Thank you 💙 …
5/5
GoogleKathryn and Andrew at Michael Poole were fantastic. Coordinating the sale of my property whilst permanently based outside of the UK, their communication was flawless and their professionalism second to none. Highly recommended
5/5
TrustpilotLettings at the Billingham branch
Sarah in the Lettings department at the Billingham branch has been extremely helpful and provided valuable information regarding the rental of our property. I highly recommend her services.
5/5
GoogleI would fully recommend Michael Poole Stockton branch. Professional, very helpful and always responded to any queries I had promptly. Marion was friendly and approachable, kept me uptodate at all times. Couldn't thank the team enough. Brilliant from start to finish.
Agent replied · 17 April 2024
Thank you, Siobhan. We're happy to hear this!
5/5
GoogleMarion at Michael Poole was extremely efficient and helpful throughout the sale of my property. She kept me fully informed at all times. I would highly recommend Michael Poole Estate Agents at Stockton on Tees.
5/5
GoogleWe have had a completely happy experience with Michael Poole. Marion at the Stockton branch was helpful and informative and we wouldn't hesitate to recommend them to anyone else looking for someone to conduct their sale.
Agent replied · 17 April 2024
Thank you, Karen! This kind of feedback means so much to Marion and the team.
4/5
TrustpilotStacey and Leanne were both great
Stacey and Leanne were both great, always available to provide a feedback and an update throughout the process of the purchase. They called and kept me informed throughout. Thank you so much for making the process as smooth as possible.I highly recommended them
5/5
GoogleMarion was always helpful and chased things up for me. I always got a response if I had a query. On the day of my move she helped push things along for me. I can't fault the service I received.
Agent replied · 17 April 2024
Thank you for your lovely words, Anne. We're so happy to hear this :)
5/5
TrustpilotGreat Service and Support
We received great service and support from Michael Poole and in particular from Stacey, throughout the sale of our property. She kept us up to date on a regular basis and worked tirelessly to ensure all parties exchanged contracts on time, despite unforeseen challenges along the way.
5/5
GoogleI purchased a house that was up for sale with Micheal Poole. Throughout the whole purchase Amber and Marion went above and beyond chasing solictors and keeping me in the loop with what was going on. …
Agent replied · 17 April 2024
Thank you for your lovely review, Mark. You're more than welcome :D
5/5
TrustpilotI have used Michael Poole a number of…
I have used Michael Poole a number of times for both letting and sales. Stacey and the team in Ingleby branch provide an excellent professional and friendly service going above and beyond to help. Thank you
5/5
TrustpilotThey were extremely supportive when our…
They were extremely supportive when our sale fell through after 6 months, which was entirely due to someone in the chain pulling out. Michael Poole then helped us secure a second sale which completed in 10 weeks. Marion and the whole team were very effective and Luke did a brilliant job on the photos
5/5
GoogleMaria was especially helpful. Her updates and excellent communication were very much appreciated during a period when the legal process was slow and frustrating.
Agent replied · 17 April 2024
Thank you so much, Nick. We are so grateful for your feedback.
5/5
GoogleWe have just had our offer accepted, so far this has been dealt with by Emeline from the Stockton Office. It has been an easy process with the support from her, would highly recommend.
Agent replied · 24 March 2026
Dear Jenny, Thank you for your wonderful feedback! We’re delighted to hear that Emeline and our Stockton Office made the process easy for you. Your recommendation means a lot to us. Best regards, Michael Poole Estate Agents
5/5
TrustpilotHouse sale
Very professional from the onset. Due diligence done regarding the property. First class service. Kept us informed every step of the way ensuring a smooth process.
5/5
TrustpilotFantastic customer service from all the…
Fantastic customer service from all the team at Michael Poole Redcar. From valuation right through to completion their friendly, professional team made selling my house as straight forward and stress free as possible.
5/5
TrustpilotHouse Purchase - Redcar
From my first contact with Isobel when viewing the property through to dealing with Helen (both Redcar branch) with regards to then purchasing the property, they were both extremely helpful, friendly and informative. It was an easy process with Michael Poole and I am now very happy in my new home - thank you very much.
5/5
GoogleA very easy and seamless process with Marion G. at the Stockton Branch. Would definitely use again and strongly recommend.
5/5
GoogleJust bought a home with Michael Poole Stockton without any problems, staff very pleasant and professional, wouldn’t hesitate to recommend them.
5/5
TrustpilotThe letting agent was extremely helpful…
The letting agent was extremely helpful and knowledgeable
5/5
GoogleNothing was to much trouble from start to finish, thank you.
1/5
TrustpilotWhere do I start
Where do I start! I thought I was been pursued by bailiffs than an estate agent! Very pressured forceful, threatening way of sales and very very unprofessional! The property and Lettings market is moving fast paced because of these pressured and harassed agents! These people have no consideration that moving home and choosing a home is the biggest decision anyone will ever make! These sharks need to give tenants, and buyers breathing space and consideration that potential clients have busy work lifes and can not always respond to they pressured deadlines! Made by who ever the agent is!!! Unbelievable poor poor experience with pooles! Shame on you!
Agent replied · 17 April 2024
Hi Tina, I'm terribly sorry to hear about your recent experience with Michael Poole. Could I please ask for a bit more information so I can circulate this to management. Could you let me know which branch you dealt with? Thank you,ChloeMichael Poole Estate & Lettings Agents
5/5
TrustpilotDebbie was absolutely amazing nothing…
Debbie was absolutely amazing nothing was to much trouble. Kept us informed all the way was always friendly and nice. Very helpful.
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