Every review we hold for the Stockton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought through Michael Poole Stockton and dealt with both Marion and Maria and they provided excellent service. They found answers to every query we had, chased sellers and solicitors where required, provided recommendations when estimates were needed and always rang back quickly if they'd been unavailable to take our original call. In summary they were professional, knowledgeable, accessible, friendly and helpful. We recommend them without reservation.
Tom · 10 October 2024
Agent replied · 17 April 2024
Thank you very much, Tom. This kind of feedback means so much to the team, thank you for taking the time to write it.
★★★★★ 5/5
GoogleThe buyer of my property was made so much easier by Marion of the Stockton office keeping in touch every step of the way, also the advice she give on other elements of the purchase
JIm · 30 October 2025
Agent replied · 13 November 2025
Thank you for your kind words, Jim.
★★★★★ 5/5
GoogleThe team at Michael Poole in Stockton have been amazing through start to finish of us buying our first house. Marion, Emeline, Luke and Allyson have supported us and our queries throughout and made this stressful process much easier and went above and beyond for us. We can’t thank them enough and would absolutely recommend!
Lily · 24 March 2025
Agent replied · 23 October 2024
Thank you Lily, it was great to see you and getting your keys😊 …
★★★★★ 5/5
TrustpilotProbate Sale
Our sale was a probate sale following the death of a parent. All Michael Poole staff took this into account and I felt like I was treated with empathy and respect. Particular mention to Matthew who valued the property with kindness and understanding but prize must go to Jack Johnston who was really supportive at a very difficult time. He kept my faith in the whole process and dealt with my emotions with the utmost respect.
DY · 28 July 2025
★★★★★ 5/5
GoogleThanks for helping both of us, especially Marion, Maria and Luke, they also helped with jogging on the Solicitors, if I were to move again and that's a big if, I would definitely choose Michael Poole.
Andy
Andy · 10 October 2023
Agent replied · 17 April 2024
That’s very kind Andy, thank you.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Michael Poole Stockton. Every time I rank each member of staff provided excellent advice and service
This was a very speedy process for the sale of a bungalow. Highly recommended
Rick · 16 July 2026
★★★★★ 5/5
TrustpilotJust completed the sale of our house…
Just completed the sale of our house through Michael Poole in Nunthorpe and the team were absolutely brilliant, big thanks to Victoria who looked after us through the whole process.
Chris · 27 June 2025
★★★★★ 5/5
TrustpilotWe have let a number of properties…
We have let a number of properties (Debbie always helpful and goes above and beyond).
This occasion we have sold a property which was expertly managed by Isobel, again at Redcar branch. Her friendly and professional manner, together with excellent and regular communications has, I’m sure, been the difference in obtaining a quick sale (around a week) satisfactory to both parties. Chris the valuer played an important role in the sale too. Great guidance and prompt work in getting to market.
Neville · 3 June 2025
★★★★★ 5/5
TrustpilotMichael Poole have been excellent.
Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.
IAN · 9 April 2026
★★★★★ 5/5
TrustpilotExcellent advice and support throughout the process.
Precise and clear guidance from the outset.
Excellent coordination, support and follow up throughout the process.
It all happened seamlessly on the day that was planned.
Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times.
With a smile!!
SDT · 5 May 2026
★★★★★ 5/5
GoogleWe just bought our first home with Michael Poole. Maria and Marion were so helpful, very responsive and reassuring throughout the whole process. Thank you both so much.
Zoe · 24 March 2024
Agent replied · 17 April 2024
We are extremely happy to have helped you through this process, Zoe. Thank you for taking the time to provide your feedback.
★★★★★ 5/5
TrustpilotLeanne and Andrea were so helpful…
Leanne and Andrea were so helpful amazing every step of the way keeping me informed and getting in touch . They were very supporting the sale was complicated they took so much stress away from a difficult situation . I would always recommend them
Diane · 10 December 2024
★★★★★ 5/5
GoogleGreat experience with Michael Poole as a fiest time seller. The sales team talked me through the whole process and kept me up to date often. Highly recommend. Thank you
Megan · 22 July 2026
★★★★★ 5/5
GoogleWe have had an excellent experience with Michael Poole, both when we bought our property and now as we sell it. Luke and Emeline have been incredibly supportive & professional. We highly recommend Michael Poole to anyone looking to buy or sell a home. Outstanding service from start to finish!
Nadya · 24 March 2025
Agent replied · 24 March 2026
Thank you so much for your wonderful review, Nadya! We’re thrilled to hear that you’ve had an excellent experience with us, both when purchasing and now selling your property. Luke and Emeline will be so pleased to know that their support has made a positive impact. We truly appreciate your recommendation and are grateful for your trust in us. Thanks again for choosing Michael Poole, and we wish you all the best moving forward!
★★★★★ 5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
Jamie · 26 November 2025
★★★★★ 5/5
TrustpilotMichael Poole Stockton have just sold…
Michael Poole Stockton have just sold my property and they have been great from start to finish all the staff at the Stockton have been a pleasure to deal with. We did have the usual delays due to a major time waster trying to low ball us at the last minute but both myself and Michael Poole staff preempted this issue and managed to sell the house for a larger amount to a new buyer with no stress or hassle, I have had dealings with Michael himself 20 years ago as I used to supply his staff with Audi company vehicles from lookers Thornaby and felt it only fair to send my business his way as a way of saying Thanks for the business he had given me as a young car salesman all those years ago, Thanks again and if I need any further help with a property I will definitely be using Michael Poole Estate Agents
John · 17 April 2025
★★★★★ 5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
Beverley · 16 April 2025
★★★★★ 5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !
⭐ ⭐ ⭐ ⭐ ⭐
Wendy · 21 August 2026
★★★★★ 5/5
GoogleKathryn helped us every step of the way, she went above and beyond to make sure our purchase went as smoothly as possible. We had a lot of issues with our solicitors, we couldn't have done it without her.
Chris · 30 April 2026
★★★★★ 5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
Matthew · 2 October 2026
★★★★★ 5/5
GoogleAmazing experience from start to finish. Liaising with Marion and working with Kathryn for conveyancing was the perfect time. I appreciated their updates and help making buying a property seamless.
Jess · 30 June 2026
★★★★★ 5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
Abbey · 25 July 2025
★★★★★ 5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
TRUDY · 24 July 2025
★★★★★ 5/5
GoogleKathryn looked after the progress of my property sale from start to finish and kept me informed of progress at every step, being very helpful and attentive. Highly recommended
Simon · 14 October 2025
Agent replied · 13 November 2025
Thank you so much for your wonderful review, Simon 😊. We’re so pleased to hear that Kathryn took great care of you throughout your property sale and kept you well informed every step of the way. Your recommendation means a lot to us - thank you for choosing Michael Poole Estate Agents 🏡✨. …
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