Smith & Friends Estate Agents (Ingleby Barwick) Stockton-on-Tees reviews

★★★★★ 5/5

Trustpilot

From first contact to view a property…

From first contact to view a property to signing for the keys , Hayden has been amazing, he has responded to my emails very quickly and has made this process for us so much less stressful , we could never thank him enough for all the support and kindness. We would recommend smith and friends 100%.

Alison · 15 March 2024

★★★★★ 5/5

Trustpilot

Experience with the Stockton team

The staff at the Stockton office were helpful and professional at all times. This was a difficult transaction at times but Lindsey especially could not have done more if she tried. We felt that she went above and beyond our expectations and we felt supported at all times. Many thanks to Lindsey and the Stockton team.

The · 10 March 2024

★★★★★ 5/5

Trustpilot

To everyone involved @ Smith&Friends…

To everyone involved @ Smith&Friends were very helpful and professional and informative to get my sale completed, I’d highly recommend the team @ the (Stockton Branch) much appreciated.

Darren · 17 July 2026

★★★★★ 5/5

Trustpilot

Friendly, professional service

Staff Nicola, and others provided friendly and efficient service. They are very supportive and professional in their roles, not to mention patient and understanding. Made my property purchase experience bearable as this can be a very stressful process. Keep up the good work!

Numak · 23 March 2026

★★★★★ 4/5

Trustpilot

Smith and Friends were a very good…

Smith and Friends were a very good estate agent to go with. They kept me informed at all times concerning my property interests. They were very kind, straightforward and helpful.

Mrs · 29 June 2026

★★★★★ 5/5

Trustpilot

Robinson’s estate agents have been…

Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️

Laura · 21 September 2022

★★★★★ 5/5

Trustpilot

Excellent service I’ve already…

Excellent service I’ve already recommended you to a few people first class from start to finish

Mr · 28 September 2026

★★★★★ 5/5

Trustpilot

Smooth and Stress‑Free Buying Experience

Excellent service from start to finish during my property purchase. Andrea and the team at Smith & Friends were consistently supportive, professional, and easy to work with. I’d happily recommend them to friends and colleagues.

Ben · 8 January 2026

★★★★★ 5/5

Trustpilot

The Darlington branch of Smith &…

The Darlington branch of Smith & Friends were so friendly, professional and helpful throughout the whole buying process. I would especially like to thank Joy for guiding, pushing the sale along and generally helping me from start to finish.

Wendy · 13 November 2024

★★★★★ 5/5

Trustpilot

I've had great experience with this…

I've had great experience with this company, the staffs are all very helpful and always kept me informed particularly Nicola Midleton in my case has been amazing and pushed things forward for me to get things done on time So thank you :)

Mrs · 12 September 2024

★★★★★ 5/5

Trustpilot

First Time Buyer

First time buying a house, Smith & Friends were really helpful, very responsive, knowledgeable about queries and quick to action any concerns or issues. Lindsey in particular from Stockton was always helpful and feel like they went the extra mile.

Darrell · 13 November 2025

★★★★★ 3/5

Trustpilot

Speak to a manager if you have a problem

The manager of the Darlington branch was amazing when I contacted her but she shouldn’t have had to sort things out when she’s was off other staff should have done something about the situation I was constantly contacting them regarding instead of fobbing me off

Jonathan · 5 October 2026

★★★★★ 5/5

Trustpilot

The Best!

A massive thank you to all at the Hartlepool office who went above and beyond and even secured a buyer for my property in less than 48 hours. I would also like to thank Rachael for keeping me up to date with everything promptly. Well done guys! You are highly recommended

Natalie · 13 April 2024

★★★★★ 5/5

Trustpilot

First class professional service

First class professional service from start to finish. I was kept very well informed of progress all the way through. Special mention to Joy in particular who was absolutely brilliant in after sales and helped to keep the process moving along at pace. Highly recommend!

Jo · 28 July 2024

★★★★★ 5/5

Trustpilot

Hayden has been amazing throughout our…

Hayden has been amazing throughout our journey of getting our house, he’s always been on hand to answer all and any queries we’ve had to go to him with and has kept us up to date every step of the way! We couldn’t thank you enough for your amazing service thank you.

Miss · 15 March 2024

★★★★★ 5/5

Trustpilot

Exceptional care and attention to…

Exceptional care and attention to detail particular mention to Elaine who goes over and above with excellent communication to keep you informed each step of the way

Pam · 27 June 2026

★★★★★ 5/5

Trustpilot

5* Service & Support

Couldn't have asked for more from Smith and Friends, from solicitor advice to assisting with viewings for our sale. We were also lucy to actually find our purchase property that was listed with them. Great advice and support from our contact during the process,

LEE · 1 October 2026

★★★★★ 5/5

Trustpilot

A good partnership between agents and…

A good partnership between agents and client. I felt comfortable to talk to the agents about the sale of our property and was kept up to date about the progress of the sale. The agents advertised the property but also mailed suitable buyers from their own database who may be interested. In all a positive experience and would use again,, thank you.

Julie · 21 May 2026

★★★★★ 5/5

Trustpilot

Amazing agency

The agency was brilliant, extremely helpful and lovely. I’ve meet Toni on our first meeting I had a good vibe that she will understand me, and she did. Thank you Toni and the rest of the agency staff.

Emanuela · 30 September 2024

★★★★★ 5/5

Trustpilot

Excellent service from Darlington and Bishop branches

I worked with the Darlington and Bishop office for the purchase and sale of my property. Both branches were great and managed the sale and viewings start to finish. Special mention to Joy at Darlington and Alison at Bishop they were great at keeping me updated and went above and beyond to get us through the process as quickly and as smooth as possible.

Stacey · 13 February 2023

★★★★★ 5/5

Trustpilot

Fast, friendly, and professional

First time renting a property and the Ingleby Barwick office made it painless. They moved me in within 10 days of the first viewing and kept me informed the entire way. Thanks to Graham for showing me around and then Victoria, Mark, and Chloe for taking me through the process. I feel confident I'll be well looked after during the period of my tenancy.

A.N · 10 February 2023

★★★★★ 5/5

Trustpilot

All straight forward and great help and…

All straight forward and great help and correspondence off everyone

Mr · 29 September 2026

★★★★★ 5/5

Trustpilot

Service with excellence

The way the process of the sale,Marton Drive,Stockton Office has been dealt with, could not have been better.Management and staff have been courteous and helpful at all times.It has been a pleasure dealing with them and l would recommend them to everybody wanting to have a stress free experience when selling or buying a property.Thank you.

Clive · 28 September 2023

★★★★★ 5/5

Trustpilot

Property sales made easy

After a discussion at the Ingleby branch an agent was dispatched to list my house. Within a day it was advertised and was sold within 12 weeks.Everything was seen to by the professional staff at the Ingleby branch, including choice of conveyance solicitor.I have never had an easier time selling a property.Thank you to everyone at the Ingleby Barwick for making it a pleasure and non stressful experience.I would recommend them to everyone.

Richard · 21 December 2021