Trusted Agent profile Β· Stockton on Tees Β· County Durham

Gowland White Stockton on Tees reviews

β˜…β˜…β˜…β˜…β˜… Excellent

412 reviews across 2 platforms

17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY

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Gowland White's office in Stockton on Tees, County Durham, at 17 Bishop Street, is rated 4.8 out of 5 across 412 reviews on two platforms, including 246 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Gowland White Stockton on Tees

Gowland White are Award Winning Estate Agents, twice voted 'Best North East Estate Agent' at the most prestigious awards for estate agents, highlighting the outstanding customer service we offer - just one of the reasons why instructing Gowland White is a great move

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.

5/5

Trustpilot

House sale

Can't recommend Gowland & White enough, absolutely fantastic staff very professional kept me informed every step of the way. No hassle at all only contacted me when they needed to would definitely use them again wouldn't go anywhere else.

Stewart Β· 8 June 2024

Agent replied Β· 19 June 2024

Thank you for your 5 star review and comments.

5/5

Trustpilot

The best estate agent experience I have ever had

Great local knowledge and proactivity. The team (Abby in particular) went above and beyond to ensure the sale process went smoothly - they were always available to help and took a lot of the usual pain of selling a house away (though it is never easy!). Thanks all - highly recommended.

Adam Β· 22 September 2023

Agent replied Β· 30 September 2023

Thank you for your comments and 5 star review Adam - much appreciated.

1/5

Google

Awful service. The pictures Gowland and White took looked horrendous, rubbish editing, a better job could have been done using an iPhone. Make sure you check your contract because they charge a ridiculous fee if you ever want to cancel their services. They also agree to do quarterly inspections of your property but you have to chase them to even conduct one inspection. Would not recommend.

Maddy Β· 10 August 2024

4/5

Trustpilot

We weren't selling our property through…

We weren't selling our property through Gowland, but bought a property through them and can honestly say, they were efficient and courteous throughout.

Lisalu Β· 22 December 2025

5/5

Trustpilot

Would highly recommend

Would highly recommend, especially Magda and Nicola, they were consistently helpful and organised!

Sophie Β· 21 July 2022

Agent replied

Thank you Sophie. Your review will be really appreciated by the team.

5/5

Google

Selling mum’s house, which had been her home for 70 years was an emotional and potentially stressful time. Gowland White helped enormously with all of the team demonstrating the perfect balance of personal and professional behavior, which they maintained despite the COVID challenge. I also used their recommended solicitors who were efficient and very competitive on fees. Full marks to Gowland on pricing, efficiency and the personal touch.PositiveResponsiveness, Quality, Professionalism, Value

Chris Β· 25 August 2020

Agent replied

Thank you so much for taking the time to review Gowland White. This type of feedback means so much to our team.

5/5

Trustpilot

Our experience with Demi and gowland…o

Our experience with Demi and gowland and white was 1st class. We didn t experience a single problem. They took care of everything from putting house up for sale to completion of sale. Highly recommend their service

Veronica Β· 25 April 2024

Agent replied Β· 19 June 2024

Thank you so much for your review!

5/5

Google

We purchased a property via our company for an investor. Everything handled smoothly. Dealt with Tanya. Very professional. Recommend.PositiveProfessionalism

Robert Β· 22 June 2021

Agent replied Β· 21 June 2024

Thank you for your 5* review. Feedback is really appreciated.

5/5

Google

We recently used Gowland White (Stockton) to sell my parents bungalow. From the start they were extremely efficient, professional, helpful, and particularly sensitive to my parents needs. Within days of going on the market, we had several viewers and it was clear to us that the property was being very actively marketed. We soon had an offer and the team always kept us up to date and liaised with solicitors. Highly recommended!

Elaine Β· 29 February 2020

Agent replied

Many thanks for the 5* review

5/5

Google

Dealing with GW to buy my first home was a pleasure. They replied immediately, we're more than willing to help and there was a little present 🎁 at the end. Couldn't have done without them πŸ™‚, would highly recommend. …

Jay Β· 23 February 2024

Agent replied Β· 24 March 2024

Thanks for your kind words! Hope you are happy in your new home

5/5

Google

Selling mum’s house, which had been her home for 70 years was an emotional and potentially stressful time. Gowland White helped enormously with all of the team demonstrating the perfect balance of personal and professional behavior, which they maintained despite the COVID challenge. I also used their recommended solicitors who were efficient and very competitive on fees. Full marks to Gowland on pricing, efficiency and the personal touch.

Chris Β· 30 March 2021

Agent replied

Thank you so much for taking the time to review Gowland White. This type of feedback means so much to our team.

5/5

Trustpilot

Fantastic

Gowland white have provided us with professional, tailored and excellent service from first contact to the final days of completion.Nicola & Magda have provided us with postive lasting impressions of our first time house buying experience. If we're ever brave enough to go through the process again we'll certainly be conducting our selling & buying through gowland white.

Laura Β· 26 September 2022

Agent replied

Thank you for your lovely review Laura and in particular making a special mention of Nicola and Magda. Your feedback is much appreciated.

5/5

Trustpilot

Positive House Sale Experience

Recently sold a house with Gowland White and I'm pleased to say it was a very positive experience. In particular, the ongoing communication and updates around viewings were excellent. Once we found a buyer the process went smoothly from there. Would very much recommend them if you need to sell a house in the area.

A.S Β· 4 January 2023

Agent replied

Thank you for the great review. We're really pleased that everything went so well.

5/5

Trustpilot

Would Just like to say thank you to…

Would Just like to say thank you to Demi and the rest of the team at your Stockton Branch customer service has been brilliant never had to chase and response form yourselves was nice and quick thank you for making my first house purchase a nice experience

Stevie Β· 14 January 2022

5/5

Google

Brilliant service! Always someone professional and polite in the office to answer any call- which is really good if you want to sell and have potential buyers. They keep files updated so other team members can pick up any queries at a later time, especially useful if I missed a call and therefore the process runs very smoothly! Thank you!

Neetisha Β· 4 May 2022

Agent replied

Thank you for the 5* review Neetisha

5/5

Google

Excellent service by Gowland staff in buying our house Would defo recommend Thanks to Barbara and Tanya who dealt with our purchase

Sadia Β· 30 March 2020

Agent replied

Thank you for your review. This is appreciated.

5/5

Google

Excellent service by Gowland staff in buying our house Would defo recommend Thanks to Barbara and Tanya who dealt with our purchase

Sadia Β· 29 February 2020

Agent replied

Thank you for your review. This is appreciated.

5/5

Trustpilot

Stockton Branch

We recently purchased a property through the team in Stockton On Tees. The team were very friendly and helpful with all questions and enquiries and I would be happy to use them again in the future.

A Β· 27 March 2024

Agent replied Β· 19 June 2024

Thank you for your kind words

5/5

Google

Bought a property from GW and will certainly recommend them, I had no issue contacting them for question or update and they supportive from initial offer to sale.

J.B Β· 17 August 2024

Agent replied Β· 25 October 2024

Thank you for your kind review!

5/5

Trustpilot

The service we received from the staff…

The service we received from the staff at the Stockton on Tees branch was excellent. They kept us informed at all times with the sales and offered excellent advice which resulted in getting sales for 3 properties in a very timely manner

Lynn Β· 1 November 2023

Agent replied Β· 19 June 2024

Thank you for your review. It is very much appreciated.

5/5

Google

A Massive Thank you to GowlandWhite Absolutely Fantastic Service, Demi Makes the whole Experience So Smooth. See you again on the next one 😊 …

Imran Β· 25 September 2024

Agent replied Β· 25 October 2024

Thank you so much for the kind review. See you again hopefully

5/5

Google

We used Gowland Whites to sell our house in Norton. Their valuation was spot on and they were very proactive and thankfully our house sold in 2 days. Communication from the team was excellent and I would not hesitate to recommend them to friends and family.

Lynsey Β· 5 July 2023

Agent replied Β· 19 July 2023

Thank you for your kind words!

5/5

Trustpilot

Very friendly team in Stockton branch…

Very friendly team in Stockton branch they are extremely knowledgeable and helped me through my recent house purchase which at times was quite stressful.

Tricia Β· 8 September 2024

Agent replied Β· 22 October 2024

Thank you for your 5 star review - this is very much appreciated.

5/5

Google

Worked with Emma Kelly on the purchase of a new property....I found her to be efficient and very passionate about any concerns or help I had/needed. I would definitely recommend her...thanks for all your help Emma, you made what can be a very stressful time for anybody a hassle free experience! Leanne

Leanne Β· 1 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gowland White Stockton on Tees

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.

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