Trusted Agent profile · Stockton on Tees · County Durham

Gowland White Stockton on Tees reviews

★★★★★ Excellent

412 reviews across 2 platforms

17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY

Part of Gowland White, see every office.

Gowland White's office in Stockton on Tees, County Durham, at 17 Bishop Street, is rated 4.8 out of 5 across 412 reviews on two platforms, including 246 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

166

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Gowland White Stockton on Tees

Gowland White are Award Winning Estate Agents, twice voted 'Best North East Estate Agent' at the most prestigious awards for estate agents, highlighting the outstanding customer service we offer - just one of the reasons why instructing Gowland White is a great move

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really good service the staff were…

Really good service the staff were amazing kept both parties informed at all times would definitely recommend this company to everyone thank you for all you did for us

Dawn · 26 August 2023

Agent replied · 30 September 2023

Thank you for your review Dawn.

5/5

Google

I sold my house through Gowland White and their service was exceptional. I live overseas and they provided constant updates on the process and support when I had questions. They were unfailingly polite, friendly and professional and I wouldn't hesitate to recommend them.

Lyndsey · 4 April 2022

Agent replied

Thank you for taking the time to post your review. Your kind words are appreciated.

5/5

Trustpilot

Many viewings

Many viewings, sold really quickly and the whole process was very smooth considering it was the first time we have ever sold a house!

Brad · 12 May 2025

5/5

Google

I can’t thank the staff at Gowland White enough. My house was up for sale for a while and I had some trouble with other estate agents before this lovely team helped me out. The process was simple, easy and I was kept up to date at all times. Thank you all!

Emma · 29 February 2020

Agent replied

Thank you for your 5 star review. This is appreciated.

1/5

Trustpilot

Do not use

Our house was on the market for over a year, but still they didn’t know basic information about our property when showing potential buyers round. That’s when they even showed them around, most of the time we had to do it ourselves as they “were too busy”.The icing on the cake? When we came to take our house off the market with them, they charged us £120 for the privilege despite our house being on the market for over a year. When we took out our contract with them, they failed to mention this which I’m told is now illegal but we’ve already paid the money.Absolute joke.

Anna · 23 March 2021

5/5

Trustpilot

We sold our bungalow with gowland white…

We sold our bungalow with gowland white in august 2022. Two times the property fell through but they were so helpful and we are so grateful for Demi, Clare and Abby who All helped us with our house sale.

Katie · 9 August 2022

Agent replied

Thank you for your 5 star rating and review - this is very much appreciated.

5/5

Trustpilot

Brilliant

Brilliant, we were with another estate agency and got no where. Gowland White came and re did the photography and our house sold in under seven days.

Mr · 25 March 2025

5/5

Google

Thank you so much to Gowland White for facilitating the purchase and sale of my property. Always a professional and proactive service. The staff are friendly, attentive and helpful and they made the whole process as easy as possible.

James · 2 August 2022

Agent replied

Thank you James

5/5

Google

Gowland White experts managed my flat selling process over a year. always kind and helpful and did not give up until completed. all at a fair price.

Hadas · 16 August 2023

Agent replied · 18 August 2023

Thank you for your review!

5/5

Google

I bought a house through Gowland white. I found them very friendly, professional and helpful. I didn’t need to contact them much but when I did there was always a quick response . Many thanks.

Karen · 9 December 2022

Agent replied · 8 December 2024

Thank you for taking the time to leave a review, your comments are very much appreciated

5/5

Trustpilot

Great service and local knowledge

Delighted with my experiences of selling my house with Gowland White. Great local knowledge at valuation stage, and competitive rates for estate agency services compared to other agents in Stockton. Minor criticism that it sometimes took a while for phone calls to be answered, but team were always available and communicated well throughout the process. Partner solicitors firm were also excellent. Many thanks, esp to Demi, Abby and Magda :)

Caroline · 28 July 2022

5/5

Google

Absolutely fantastic agent, kept me informed from day one of viewings, feedback etc. Would recommend to anyone selling, go to Gowland White first.

Freda · 31 October 2023

Agent replied · 30 December 2023

Thank you for the kind words!

5/5

Google

I bought a house through Gowland white. I found them very friendly, professional and helpful. I didn’t need to contact them much but when I did there was always a quick response . Many thanks.

Karen · 31 October 2022

Agent replied

Thank you for taking the time to leave a review, your comments are very much appreciated

5/5

Google

I bought a house through Gowland white. I found them very friendly, professional and helpful. I didn’t need to contact them much but when I did there was always a quick response . Many thanks.

Karen · 31 October 2022

Agent replied

Thank you for taking the time to leave a review, your comments are very much appreciated

5/5

Google

Just purchased a property through Gowland and White, I was surprised with how much support they gave me. Great team with plenty of knowledge which made the process easier. Thank you Hannah, Barbara and Emma

Ray · 31 March 2019

5/5

Google

Just purchased a property through Gowland and White, I was surprised with how much support they gave me. Great team with plenty of knowledge which made the process easier. Thank you Hannah, Barbara and Emma

Ray · 1 March 2019

5/5

Google

Extremely happy again with the service that we received from the Gowland White Stockton office during the sale of the bungalow. Emma the manager, Tanya and the whole team at the Stockton branch were very professional, friendly, courteous and helpful throughout the whole sale process.

A · 28 February 2021

Agent replied

Thank you for your great review. It is appreciated.

5/5

Google

Very happy with the service received by Gowland White. Always there to answer any queries and helped me achieve a quick sale. Will be using them in the near future to sell another property.PositiveResponsiveness, Quality, Professionalism, Value

Arbaaz · 22 June 2022

Agent replied · 21 June 2024

Thank you for taking the time to review Gowland White. You positive feedback is really appreciated by the team.

5/5

Google

Excellent service and customer relations from initial property visit to completion of sale. The staff keep you well informed and offer support too. I was very impressed and would certainly use them again in property sales.PositiveResponsiveness, Professionalism

Steve · 22 June 2022

Agent replied · 21 June 2024

Thank you Steve. Your positive review is really appreciated.

5/5

Trustpilot

Was recommended to use this company

Was recommended to use this company and my main contact was Clare smithwho was fantastic & friendly who kept me fully informed & answered anyquestions in a professional manner.Very happy with this company & recommend 100%

Martyn · 1 October 2024

5/5

Trustpilot

Had such a wonderful experience buying…

Had such a wonderful experience buying my first home through Gowland White. I would certainly use their services again, great team and always at the end of the phone to help. Thank you, Tracy

Trixys · 11 October 2022

Agent replied

Thank you for your review Tracy - this is much appreciated.

4/5

Google

Helpful staff. They go the extra mile and in terms of lettings are much better than most other agents. Would definitely use them as their staff actually ring you back and are very efficient.

Gill · 1 October 2022

Agent replied

Thanks Gill. Your review is appreciated.

5/5

Google

Our 3rd estate agent to try and sell our house. They were very proactive. Sent lots of people to view and found us a buyer. The team were very helpful,prompt with responses and supportive through the whole process. Would recommend.PositiveResponsiveness, Quality, Professionalism

Rod · 22 June 2021

Agent replied · 21 June 2024

Thank you. Your review is greatly appreciated.

5/5

Google

A massive thank you to all the team at Gowland White, throughout the sale of our property they have been highly professional, responsive and very easy to deal with. Their customer service is exemplary and I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism

Joel · 22 June 2021

Agent replied · 21 June 2024

Thanks Joel. Receiving such positive feedback is really good for the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gowland White Stockton on Tees

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.

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