Trusted Agent profile · Stockton on Tees, County Durham

Gowland White Stockton on Tees reviews

★★★★★ Excellent

411 reviews across 2 platforms

17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY

Gowland White's office in Stockton on Tees, County Durham, at 17 Bishop Street, is rated 4.8 out of 5 across 411 reviews on two platforms, including 246 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

165

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Gowland White Stockton on Tees

Gowland White are Award Winning Estate Agents, twice voted 'Best North East Estate Agent' at the most prestigious awards for estate agents, highlighting the outstanding customer service we offer - just one of the reasons why instructing Gowland White is a great move

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.

5/5

Trustpilot

I’ve just recently sold my house…

I’ve just recently sold my house through Gowland and White and from start to finish it was amazing service. Very glad I decided to sell through them.

Sandra · 24 May 2026

5/5

Google

It was a pleasure dealing with Gowland White. I was rather concerned about the prospect of selling a property belonging to my late sister since I live neither in Stockton nor even in the UK. Most of the time, I had to rely on emails rather than personal contact, but replies were always both swift and informative. I was given full and regular details of the visits and the offers, and when I was able to call at the Agency, there was always a warm welcome. I never had the impression that I was pestering them for information before they had information to give, and they were even able to help with emptying the contents of the house. The sale went through quickly and efficiently, and Gowland White are to be heartily congratulated. There is a first-rate, young team at 17, Bishop Street, and I unhesitatingly recommend them.

Terence · 29 February 2020

5/5

Trustpilot

5 star service

every member of staff we dealt with were friendly helpful and professional. we felt from day 1 they wanted to help us buy our new home. we couldn't fault any part of the service. we sold and bought through gowland white and it was all faultless. its nice to feel like your estate agents have your back.

Sarah · 17 June 2024

Agent replied · 23 August 2024

Thank you Sarah for your 5 star review, we appreciate your great feedback and that you felt we were looked after well.

5/5

Google

Demi and all the team at the Stockton office were excellent in helping us with the sale of our property they couldn't have been more helpful and I would have no hesitation in recommending Gowland and White and also would use them again when required

Andrew · 21 December 2024

Agent replied · 28 December 2024

Thank you Andrew for your kind words

5/5

Google

Thank you so much to the team at Gowland White. This was a completely new experience to us and Demi guided us the whole way. She was supportive, knowledgable and caring throughout the whole process and we could not be more grateful. I would not hesitate to recommend Gowland & White to anyone.

Vicki · 17 August 2024

Agent replied · 25 October 2024

Thanks for your lovely words Vicki. Good luck in your new home

1/5

Google

Hi everyone be very careful. These people who work there they are playing a game all the time they’re trying to make you offer more . Don’t be fooled be smart. The ladies that are working scam you mentally.We bought two properties we have our own experience from them .

Rock · 4 October 2024

Agent replied · 25 October 2024

Hi Rock. Thank you for your feedback. We note that you successfully purchased two properties from us, on separate occasions, each with the highest offer. We were unaware that you felt your offers to be too high compared to other interested parties. I am sorry if you feel that something different could have been done and please feel free to contact us on 01642 615657 if you would like to discuss anything.

5/5

Trustpilot

Follow up and follow through

Although not our initial choice, I was impressed that I had a follow up email from Gowland White when my property was not selling with another agent. I swapped to Gowland White and had more enquiries in a week than I had in 3 months with the other agent. I had two offers and was then patiently guided to completion. I was kept informed all the way with regular calls and emails. The staff I spoke to were always happy to take calls if I wanted to ask anything. Gowland White won my business by following up and following through to a successful conclusion. I could ask no more of them. Thank you.

David · 7 October 2022

Agent replied

Thank you for your feedback David. We are pleased you were happy with the service you received and your review is much appreciated.

5/5

Google

We recently sold our previous and bought our current home through Gowland White and were really happy with all aspects of the process. From Jackie tirelessly showing us around potential properties, Richard offering us knowledgeable advice about the potential of our property and Barbara seeing the process through to completion. All of the team were friendly, approachable and very professional throughout. Special thanks to Hannah and Emma for their help in booking appointments and answering our queries along the way. We would not hesitate to recommend Gowland White and would certainly use their services again in the future. First Class !!

Catherine · 31 March 2019

5/5

Google

We recently sold our previous and bought our current home through Gowland White and were really happy with all aspects of the process. From Jackie tirelessly showing us around potential properties, Richard offering us knowledgeable advice about the potential of our property and Barbara seeing the process through to completion. All of the team were friendly, approachable and very professional throughout. Special thanks to Hannah and Emma for their help in booking appointments and answering our queries along the way. We would not hesitate to recommend Gowland White and would certainly use their services again in the future. First Class !!

Catherine · 1 March 2019

5/5

Google

Gowland White have been assisting me in purchasing a property that was for sale with themselves. Unfortunately we were in a chain and the sale fell through on 2 separate occasions, however thankfully the sale finally went through last week after around 8 months since having our offer accepted. It has been a frustrating time however the team at Gowland White, in particular Emma and Barbara have been fantastic in keeping me updated, keeping me sane, liaising with the sellers and when the time came, pushing through the sale as quickly as physically possible. They are just genuinely nice people who try to do their best to help people regardless whether you're the seller or buyer. I would highly recommend this team in Stockton for whatever your needs may be. Thanks again for all your help and support!

Cal · 1 March 2019

5/5

Trustpilot

Gowland White Yarm lovely estate agents

My husband John and myself have recently completed on a sale of a bungalow in Eaglescliffe. Gowland White were the agents for the sale. From begining to end we were met with professionalism and friendliness. Clare, Abby and the team were so helpful. Nothing was too much trouble and they trierd to help with our many queries. We would definitely recommend them to our friends and family

Laura · 19 May 2022

5/5

Google

Very professional and friendly service, my house was a tad busy but the lady still did her thing and gave me a good insight into my options. She was just generally a pleasant woman to have in my home.

Helen · 28 February 2025

Agent replied · 22 August 2026

Hi Helen, thank you for your kind words

5/5

Trustpilot

We would recommend Gowland White to…

We would recommend Gowland White to anyone as they have very efficient throughput the whole process of selling our house.

Melissa · 22 June 2026

5/5

Trustpilot

Amazing team & beyond helpful!

Cannot thank the GowlandWhite team enough for helping us through the moving process.

Tom · 5 August 2026

5/5

Google

I recently purchased a property through Gowland White, Stockton-on-Tees. Normally a buyer’s interactions with the selling agent would be limited to the initial period when a sale was being agreed. Here, I found everyone at Gowland White to be courteous, efficient, and prompt in dealing with my requirements. At this stage, I thought no more of it because, after all, one would expect a good sales team to be just that. Except, with my purchase, there were bumps along the way in later stages. This was when I got to know and experience how phenomenal the team was. Both parties benefitted from the proactive and invaluable assistance from the team. Thank you, Abby, Demi and the whole team. You are more than a good sales team. You put your heart and soul into what you do. Your dedication and commitment are exceptional. Five stars (you deserve more, if that is possible!)

DP · 2 August 2022

Agent replied

Thank you for the great review. It is really appreciated.

5/5

Trustpilot

From the initial contact to the key…

From the initial contact to the key handover, everything was handled smoothly & professionally. Chris, Jodene, Demi & the rest of the team were all extremely helpful, communications were great & the whole process went without a hitch. Thanks so much to you all for ensuring all the stress & strain of moving was kept to a minimum & I would have no hesitation to recommend your services to anyone who was looking to move. Thanks again.

Geoffrey · 18 November 2022

Agent replied

Thank you for your 5 star review - we are happy everything went smoothly with your sale.

5/5

Trustpilot

Excellent service from Clare Smith

Excellent service from Clare Smith. I would highly recommend Gowland White. I can’t rate them highly enough, nothing was too much trouble and Clare went above and beyond for both me and my buyer.

Mrs · 13 April 2022

Agent replied

Thank you Jane. Your 5* review is really appreciated

5/5

Trustpilot

House Sale

We recently sold our house via the Yarm branch of Gowland White.

Sandy · 29 November 2025

Agent replied · 11 June 2026

Thank you for taking the time to leave a review Sandy. This is appreciated very much so.

5/5

Google

Very good experience with the staff at Gowland White. Few problems at the beginning which had nothing to do with Gowland however they where always available to answer questions and queries and we found that Barbara was amazing to liase with, very polite and lovely to talk to. As for Carol Mitchell our mortgage advisor- fantastic and we wouldn't go with anyone else but her now. Absolutely fantastic lady who works ALL hours to ensure your looked after.

Emma · 1 March 2019

1/5

Trustpilot

Stockton branch

We used them and found them dreadful… no contact in 3 weeks with reviews or info for property’s we were looking for. No info of us requiring a EPC certificate until after us signing the contract.. I would recommend you stay well clear of this company if you intend selling.. very disappointed with them…

Clive · 9 June 2024

Agent replied · 19 June 2024

I am so sorry to read your review and would like to the opportunity to look into the issues you had during your time of marketing with ourselves. Feedback is extremely important to us and it is rare we receive a negative review. If you would kindly email jodeneschofield@gowlandwhite.co.uk so that I may have the opportunity to discuss your issues with our Sales Team and come back to you. Thank you.

5/5

Google

We recently sold our house with Gowland White. From beginning to end the team were excellent. We were always kept up to date on all progress, and they always promptly answered any questions no matter how small. We would definitely recommend them.

Craig · 14 December 2024

Agent replied · 28 December 2024

Thank you for your kind review Craig.

5/5

Trustpilot

Great Service

Gowland White Stockton handled the purchase of my property. All the staff were really helpful and friendly. Thanks to Nicola, Nicola, Demi and Jodene. I would recommend them to anyone.

Amy · 31 July 2022

Agent replied

Thank you Amy. Your review is appreciated.

5/5

Trustpilot

Would recommend Gowland White

We’ve had a good experience overall with Gowland White, Magda and Demi in particular were great. Kept us up to date and always available to answer any questions.

Consumer · 2 June 2025

Agent replied · 27 August 2025

Thank you for your review and recognition of the service received from Demi and Magda. Your comments are appreciated.

5/5

Trustpilot

I would highly recommend !!

This was the 2nd time I’ve sold through Gowland White and I can’t fault them.

Gemma · 16 October 2025

Agent replied

Thank you for your 5 star review Gemma. It has been a pleasure helping you once again with your house sale.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gowland White Stockton on Tees

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.

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