Trusted Agent profile · Stockton on Tees · County Durham

Gowland White Stockton on Tees reviews

★★★★★ Excellent

413 reviews across 2 platforms

17 Bishop Street, Stockton on Tees, County Durham, TS18 1SY

Part of Gowland White, see every office.

Gowland White's office in Stockton on Tees, County Durham, at 17 Bishop Street, is rated 4.8 out of 5 across 413 reviews on two platforms, including 246 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

167

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Gowland White Stockton on Tees

Gowland White are Award Winning Estate Agents, twice voted 'Best North East Estate Agent' at the most prestigious awards for estate agents, highlighting the outstanding customer service we offer - just one of the reasons why instructing Gowland White is a great move

Awards

The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockton on Tees office, from every platform, shown as written. First names only.

5/5

Google

I cannot speak more highly about Gowland and White. We sold our first home with them in 2004 and then most recently sold our family home with them. We live in Australia so the process was a bit more tricky than usual in terms of communication with time differences. But they were always very responsive when any messages were sent during Uk business hours. Emma and Tanya in particular were fabulous, we had several issues that arose during the period of selling, and also of course a pandemic which put a hold on any movement. But as soon as they were able to the viewings commenced and a buyer was secured. I can’t thank them enough for their patience and reassurance during what was a very stressful time. Lyndsay and Kev RigbyPositiveResponsiveness, Quality, Professionalism, Value

Jude’s · 25 August 2021

Agent replied

Thank you for your kind words and 5* rating.

5/5

Google

Exceeded all expectations! The team at Gowland White have been faultless. They clearly recognise the importance of customer service. …

Michael · 13 July 2025

Agent replied · 2 September 2025

Thank you for the review Michael

5/5

Google

My flat owned by myself and my brother had previously been up for sale with other estate agents and it was proving to be very difficult in selling it. The flat was in the niche market but Gowland and White advised me on what steps they were going to take to try and sell it. They were extremely pro-active and I had a lot of people go and view it. We did get a buyer but due to unforeseen circumstances had to pull out. Within a week or so we had more people view and found our buyer. I would certainly recommend Gowland and White due to how successful they have been, how pro-active and the help friendliness and support of all the staff in Stockton on tees. A very good service.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 22 June 2021

Agent replied · 21 June 2024

Thank you Fiona for taking the time to write this great review.

5/5

Google

We cannot speak highly enough about Gowland & White, Stockton on Tees. They managed the sale of my late Mother's property with extreme care and courtesy every step of the way. They showed prospective buyers around the house without me having to keep attending, which would have been quite an upsetting experience for me. They kept me informed of all interested parties and gave me feedback after every viewing. Overall i would highly recommend them to anyone considering selling or buying a property.PositiveResponsiveness, Quality, Professionalism, Value

Virginia · 22 June 2021

Agent replied · 21 June 2024

Thank you for taking time to write this great review

5/5

Trustpilot

Bought a house from Gowland White

Bought a house from Gowland White, from submitting the offer to receiving the keys, their friendliness and communication was excellent.

Miss · 27 June 2025

Agent replied · 27 August 2025

Thank you for your 5 star review Joanne. Appreciated.

5/5

Google

Didn't need much contact cos everything ran so quickly n smoothly. Demi (stockton office)assured me from start my exp would be different from other estate agents. And she was right. Start to finish . On the ball. Always returned a call within 10 mins. Great service. Thankyou. X

Paul · 22 May 2024

Agent replied · 21 June 2024

Thank you for your kind words!

5/5

Google

We cannot speak highly enough about Gowland & White, Stockton on Tees. They managed the sale of my late Mother's property with extreme care and courtesy every step of the way. They showed prospective buyers around the house without me having to keep attending, which would have been quite an upsetting experience for me. They kept me informed of all interested parties and gave me feedback after every viewing. Overall i would highly recommend them to anyone considering selling or buying a property.

Virginia · 30 March 2021

Agent replied

Thank you for taking time to write this great review

5/5

Google

I cannot speak more highly about Gowland and White. We sold our first home with them in 2004 and then most recently sold our family home with them. We live in Australia so the process was a bit more tricky than usual in terms of communication with time differences. But they were always very responsive when any messages were sent during Uk business hours. Emma and Tanya in particular were fabulous, we had several issues that arose during the period of selling, and also of course a pandemic which put a hold on any movement. But as soon as they were able to the viewings commenced and a buyer was secured. I can’t thank them enough for their patience and reassurance during what was a very stressful time. Lyndsay and Kev Rigby

Jude’s · 30 March 2021

Agent replied

Thank you for your kind words and 5* rating.

5/5

Google

My flat owned by myself and my brother had previously been up for sale with other estate agents and it was proving to be very difficult in selling it. The flat was in the niche market but Gowland and White advised me on what steps they were going to take to try and sell it. They were extremely pro-active and I had a lot of people go and view it. We did get a buyer but due to unforeseen circumstances had to pull out. Within a week or so we had more people view and found our buyer. I would certainly recommend Gowland and White due to how successful they have been, how pro-active and the help friendliness and support of all the staff in Stockton on tees. A very good service.

Fiona · 28 February 2021

Agent replied

Thank you Fiona for taking the time to write this great review.

5/5

Trustpilot

Excellent service and communication

Excellent service and communication. Highly recommended.

Dawn · 16 July 2026

5/5

Google

My flat owned by myself and my brother had previously been up for sale with other estate agents and it was proving to be very difficult in selling it. The flat was in the niche market but Gowland and White advised me on what steps they were going to take to try and sell it. They were extremely pro-active and I had a lot of people go and view it. We did get a buyer but due to unforeseen circumstances had to pull out. Within a week or so we had more people view and found our buyer. I would certainly recommend Gowland and White due to how successful they have been, how pro-active and the help friendliness and support of all the staff in Stockton on tees. A very good service.

Fiona · 30 September 2020

Agent replied · 30 September 2023

Thank you Fiona for taking the time to write this great review.

5/5

Trustpilot

I recently dealt with Demi on a few…

I recently dealt with Demi on a few houses. She was amazing. Extremely patient and helped at every stage. Would happily work with demi again.Thank you

Nathan · 6 December 2021

Agent replied

Your kind words are really appreciated.

5/5

Trustpilot

The Gowland White team made this an…

The Gowland White team made this an easy process selling our mums home.They set up a WhatsApp group to enable my sister and I to both discuss with them in a forum - an excellent idea!Thank you team GW. It was a difficult time, but you helped us both all of the way.

Lesley · 8 December 2023

Agent replied · 27 January 2024

Thank you so much for your lovely reivew. We are happy the systems we have in place helped with communication.

5/5

Trustpilot

Outstanding service

Outstanding service from start to finish when selling our house. The photos were very professional and marketing was excellent. The staff are all very professional, helpful and worked tirelessly to achieve the best price for us. We wouldn't hesitate to use their services again and recommend whole heartedly to others.

Anon · 12 February 2024

Agent replied · 19 June 2024

Thank you for kind words

5/5

Trustpilot

Gowland White an absolute pleasure

Gowland White have been absolutely wonderful to work with. They were managing my property for nearly 20 years and have always been very good at keeping me informed and sorting out issues and being great to talk to if I ever had any issues. Thank you for all your wonderful help over the years! An absolute pleasure.

Mme · 30 August 2023

Agent replied · 30 September 2023

Thank you for your review and 5 stars - our Lettings Team appreciate your comments.

5/5

Google

We had an extremely good experience with Demi and her team Most helpful and kept us well informed Would definitely recommend them

Lesley · 30 March 2022

Agent replied

Thank you Lesley. Such positive feedback is great for the team.

5/5

Trustpilot

Demi and team were excellent

Demi and team were brilliant throughout the selling process. We had a very stressful exchange day and they ensured that in the end, it all worked out . We were happy with the marketing of our house, the customer service we received and the support they gave us.Thank you very much

Lauren · 22 July 2022

5/5

Google

We had an extremely good experience with Demi and her team Most helpful and kept us well informed Would definitely recommend them

Lesley · 28 February 2022

Agent replied

Thank you Lesley. Such positive feedback is great for the team.

5/5

Google

Realistic valuation of property with great timely photography and advertising. Haven't sold a property for many years and this proved a more complicated process but found staff very supportive at every stage of the sale despite some setbacks out of all our control. I have already recommended Gowland White to people I know and would choose them again in the future.

Kay · 29 January 2023

Agent replied

Thank you for the lovely review!

5/5

Google

What can I say? It truly was excellent service from start to finish. From Richard coming to value, to Abby's continuous help throughout the whole sale process. We couldn't have done it without her. What a value to her team and Gowland White. I could not recommend them anymore when it comes to selling. 5 starts seems so small on what we would have given them. Just excellent.

Sarah · 4 April 2022

Agent replied

Thank you Sarah. Your great review is really appreciated.

5/5

Google

Abby has been amazing right the way through my purchase, very professional and friendly. Could not have moved without them!

Jamie · 4 April 2022

Agent replied

Thanks Jamie. Your review will be really appreciated by Abby and the rest of the team

5/5

Google

Extremely efficient service.Abbie kept in touch at every stage and was very helpful.The whole process was made easy by her professionalism and efficiency.PositiveResponsiveness, Professionalism

Barbara · 22 June 2021

Agent replied · 21 June 2024

Many thanks for your lovely review Barbara. It will be greatly appreciated by Abby and the rest of the team.

5/5

Google

We were very pleased to have chosen Gowland White to sell our property. We received clear minded advice at each stage of the process . Communication was good and we were kept well informed even through The Lockdown period . When the chain got a bit stuck, they were very proactive in getting things moving again and bringing the process to a very satisfactory conclusion. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value

BP · 25 August 2021

Agent replied

Many thanks for your great review.

4/5

Google

Good professional service and achieved a rapid result. The only reason for 4 stars was that once an offer was received matters passed into the hands of someone who only worked 3 days a week. Also at this stage the buyer was under a misapprehension that was passed on to us rather than corrected. Once Emma was involved things were rapidly sorted out.

Trevor · 1 March 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gowland White's Google reviewsLeave Gowland White a review

Questions about Gowland White Stockton on Tees

Has Gowland White won any awards?

Yes. In The Trusted Agent 2026 awards: Gowland White, Stockton-On-Tees won Trusted Agent.

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