Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic experience, my agent is Lee, as my English isn’t my first language, he patiently helped us throughout the process, very professional, patient and respond to my email very quickly.
Ronnie · 29 September 2023
Agent replied · 29 October 2023
Dear Ronnie,
We thank you for taking the time to rate Lee Our Sales Negotiator based at Didsbury 5 stars. Your feedback is much appreciated.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleMade the process quick and easy. Lydia handled our move in and was great she always replied quick and was always on hand to answer any questions in detail.
Thanks
Zeny · 29 September 2023
Agent replied · 29 October 2023
Dear Zeny,
We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars.
We appreciate you taking the time to leave positive feedback.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleLauryn has been so helpful and professional throughout our journey with Julian Wadden. She has gone above and beyond to ensure our experience was as seamless as possible.
Hannah · 7 June 2022
★★★★★ 5/5
GoogleLiam & Abi were 1st class from start to finish. Found me two really nice tenants. Look forward to using them again in the future. Would definitely recommend!
James · 7 June 2022
★★★★★ 5/5
GoogleGreat service provided by Julian Wadden from start to finish in selling my first home. The process was made very clear and they were always on hand to provide information, with a special mention to Lauryn and Andy.
Andrew · 7 June 2020
★★★★★ 5/5
GoogleI am really happy with their services . They made things convenient for me , even when communicating with third party for reference. Thanks a lot to Lydia Swann and team. Much appreciate it
Rebeka · 7 June 2021
★★★★★ 5/5
GoogleTheo and Lydia were a good team to rely on. They were very prompt in responding and follow up. Theo was very resourceful and given useful advice.
The letting process was simple and quick.
Jessie · 7 June 2021
★★★★★ 5/5
GoogleBest agency to go with. Made every process very smooth and easy at clients comfort with the guidance of Lydia Swann, Assistant lettings manager
Niya · 28 January 2024
Agent replied · 26 August 2024
Dear Nina,
Thank you for leaving Lydia a 5 star review.
Reviews like yours help others when choosing their agent.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleWaddens, specifically Liam and Lydia have been really great in letting our property, getting it over the line and keeping us informed of progress. Good team and highly recommended.
Paul · 29 September 2023
Agent replied · 29 October 2023
Dear Paul,
We thank you for rating Liam & Lydia based in our Stockport branch 5 stars. It is great to hear you had such a great customer experience.
Reviews like yours help others when choosing their agent.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleVery helpful working with Lydia to start our tenancy for our apartment! Guided us through the application and tenancy very easily and professionally. Can’t wait to move in soon.
Ishan · 29 September 2023
Agent replied · 29 October 2023
Dear Ishan,
We appreciate you taking the time to rate Lydia Swann, our Senior Sales Negotiator, 5 stars.
Wishing you all the best in your new home.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAs our first time moving out and renting it couldn’t have been a more seamless experience Lydia helped us every step of the way would highly recommend amazing customer service
Lucy · 30 August 2023
Agent replied · 29 October 2023
Dear Lucy,
We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars. It is great to hear you had such a great customer experience.
Reviews like yours help others when choosing their agent.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleFirst time renting so we had lots of questions and Lydia answered all of them, she made us feel so comfortable, the whole process was stress free. Couldn’t recommend enough!
Charles · 30 August 2023
Agent replied · 29 October 2023
Dear Charles,
We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars. It is great to hear you had such a great customer experience.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleLydia was amazing so quick at getting back to us and really professional!! She answered all our questions nothing seemed like it was too much for her!!
Emily · 7 June 2022
★★★★★ 5/5
GoogleLydia, the Letting Agent for Julian Wadden Estate Agents, is absolutely one of the most efficient Letting Agents I know. If there's a problem, we are aware of it immediately and it is also solved immediately. In fact I would say she is extremely professional and competent and I have every confidence in her ability to get things done in a timely manner. Well done Lydia and thank you for your ongoing help and advice.
YVONNE · 7 June 2022
★★★★★ 5/5
GoogleLydia was extremely helpful and went above and beyond in the whole process of assisting us in finding our apartment. Thank you Lydia :)
Georgia · 10 October 2022
★★★★★ 5/5
GoogleI'm really grateful to Julia Wadden Estate Agents for helping me and my family with this property especially to Lydia Swann for making the process smooth and fast.
Patience · 29 September 2023
Agent replied · 29 October 2023
Dear Patience.
We thank you for rating Lydia our Senior Lettings Negotiator based at Stockport 5 stars.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleI am so pleased with the quality of service i have received so far from julian wadden estate agent, most especially from Rebecca Scott. she is so professional, patient and friendly at the same time. the onboarding process was so easy as she is quick to respond and willing to help at all cost when ever she is available. the whole team are amazing. i will recommend them any day any time. Thumbs up
Temitope · 7 June 2022
★★★★★ 5/5
GoogleGreat estate agent who were super helpful throughout a very stressful time. Lauryn was so calm and reassuring throughout the process and didn't hesitate to help at every stage where needed. Thanks Lauryn your a star!
Amber · 7 June 2020
★★★★★ 5/5
GoogleGeorgia has been helping with completing a lease and has been very responsive and helpful through the process. Theo went above and beyond for us to get a video of the property.
Brandelyn · 7 June 2021
★★★★★ 1/5
GoogleIf I could give 0 stars I 100% would without a doubt.
Such an unprofessional company who honestly need to get their act together.
They are liars and highly unprofessional in our eyes for getting us into a difficult position with our landlord. Had nothing but problems with them since September due to their lack of administrative ability from the inception of our tenancy in March. This stemmed from incorrect information provided to us about the deposit required, our scheduled rental payment dates and the commencement date of our rent. This in turn caused our landlord to be under the assumption that we had underpaid hundreds of pounds, thus chasing us for said payment for over 2 months.
Since September we have had an ongoing issue with them that is yet to be resolved.
The problems we have had with Julian Wadden have caused undue stress and anxiety during the time of a global pandemic which in itself caused stress and anxiety.
If you care about your mental heath and wellbeing, I would definitely recommend using any other estate agent in Stockport. I have seen more professionalism from a circus than I have from Julian Wadden.
Chy · 7 June 2021
★★★★★ 4/5
GoogleI had the most exceptional customer service experience with Linda.
She was patient, understanding and courteous.
She had taken me to previous properties that I had not taken. She could have given up as her day was up but she booked me for a viewing same day for an apartment she thought I would like.
She was right, I did like it.
So she went an extra mile plus some, when she really did not have to.
Mind you, this was right after "lockdown" lift and the organisation from office was not super.
We viewed properties that were already occupied - because office had not given her the right information etc - and not once did she show any frustration. (Probably because I didn't!)
She was thoroughly professional and amazing.
The rest of my dealings with Julian Wadden, the least said, the better really.
El · 7 June 2021
★★★★★ 5/5
GoogleGreat service and help from Lydia Swann everytime we have a question or need updating on our tenancy arrangements
Sunny · 28 March 2024
Agent replied · 26 August 2024
Dear Sunny,
We are delighted to hear of the great service you received from Lydia.
Your 5 star review is truly appreciated.
Kind regards,
Customer Care Team
★★★★★ 1/5
GoogleOne of the most racist companies I've ever seen. All the rental properties are automatically booked within a day as soon as they see a colored skin.
Ahmed · 29 September 2023
Agent replied · 29 October 2023
Dear Ahmed,
We take accusations of racial discrimination very seriously as a company. We treat all our clients with fairness and respect.
The current rental market is extremely buoyant and we would suggest calling into your local branch to register your interest.
Kind regards,
Customer Care Team
★★★★★ 5/5
GoogleAbi Suter was a pleasure to work with. A reliable source of advice and committed to providing the best possible service. A credit to JW.
Malcolm · 7 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.