Trusted Agent profile · Stirling
★★★★★
259 reviews across 3 platforms
44-46 Port Street, Stirling, FK8 2LJ, FK8 2LJ
Slater Hogg & Howison's office in Stirling, at 44-46 Port Street, is rated 4.1 out of 5 across 259 reviews on three platforms, including 197 Google reviews rated 4.7.
Every review we hold for the Stirling office, from every platform, shown as written. First names only.
5/5
GoogleJanice and the team at Slater Hogg & Howieson, Stirling, have been fantastic every step of the way. From a very thorough initial visit form Gareth to organising viewings and sealing the sale of our home. Highly recommend.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReceived a fantastic service when selling my home. From Gareth when he valued my house to Janice keeping me updated on everything from viewings to offers and Craig for helping with the mortgage. We really cannot thank you all enough you have been amazing
Thank you for taking the time to leave us your 5* review Louise! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotExtremely happy 1st time buyer
As a first time buyer with very little knowledge of how the processes worked, I couldn't recommend Susanne Mclaughlan from Slater Hogg Mortgages enough. She was incredibly helpful in explaining in simple terms how mortgages, purchasing and the various legal elements all worked. And in the end she helped secure me a great mortgage and worked very quickly to meet deadlines we faced from other parties. Really appreciate the excellent service and I've already encouraged other friends that are looking to buy a house, to get in touch with them!
5/5
GoogleI contacted Lisa with regards to letting out my property , she gave me in depth advice . She had an exceptional manner and nothing was ever too much trouble .. however in the end I decided to sell .. but would recommend Lisa 100%PositiveProfessionalism
Many thanks for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLisa Carlton-Scott has been handling all my enquiries here and has been amazing. Everything I’ve asked has been sorted quickly. Amazing customer service.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleLisa was great help! Very kind and full of knowledge. Helped us with a few things! Very grateful and would definitely recommend!
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an amazing experience with my rental accommodation,and I couldn’t be happier with the service provided.I highly recommend agents leah’s services to anyone looking for a reliable and stress-free renting experience.thank you leah and slaterhogg and Howison sales
Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotI just had a call from some kind of…
I just had a call from some kind of Slater Hogg rep today and follow up texts asking me to phone urgently so I could get mortgage advice. I decided I'd give it a try. I'm in Fife and got someone with a London accent who had no idea about my circumstances. It felt like phishing to be honest and it involved really idiotic questions about my renting my property out (I'm literally not and never have intended to) and how many bedrooms I'm looking for (even though I have my offer for my new place accepted as of a week ago). Really bizarre. It was like someone who is cosplaying as a fortune teller trying to get answers from you by widely guessing at circumstances and past. I'd not use this company again tbh.
5/5
GoogleI dealt with Lisa and Amanda for my letting in Bannockburn. They were very attentive, helpful and friendly. Highly recommended
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GooglePrompt, efficient, friendly and ultra-professional say it all in terms of my experince with Slater, Hogg & Howison. They are not intrusive, and quietly went about the whole process with good humour and panache. From organizing the photo session, to putting up the signs, to arranging the viewing schedule and then knowing when to accept an offer, it was all done calmly and efficiently. At all times, I felt they were driving the process and I never once felt they were not on top of everything
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was a smooth experience here . People are really nice and supportive . Thanks Lisa you are great
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEfficient contact with clients, and responsive to their needs. Helped ease the stress when finding a new home. Service with a smile and client recognition by Amanda was particularly helpful to guide us through the rental process.PositiveResponsiveness, Professionalism
Hi Timothy, thank so much for your fantastic 5* review. We (and Amanda) really appreciate it! Best wishes Graham @ Customer Relations
5/5
GoogleMoved into my new rented property on Friday, When I was looking a tried to arrange a few different viewings with Slater Hogg, and it was a mixed service, sometimes good, sometimes disappointing. However when I met Samera at the property I eventually moved into she was very clear, and very thorough on the process, and always delivered on her promises. Moving day was very slick, but also very thorough, and I have to say that Slater hogg, and especially Samera provided an excellent service. I Would definitely recommend them!
1/5
TrustpilotThe Branch Manager of the Bridge of Weir Office
The manager of the Bridge of Weir branch (Eilidh Shepherd) is not very professional & urgently requires customer relations retraining. As a legitimate buyer and having recently viewed a property, I advised I may need to return to the property to put across my full financial situation to the seller along with a verbal offer, as I had been invited back by the seller, it was at this point, Ms Eilidh Shepherd threatened to involve the police if I was to return to the 'For Sale' property I had previously viewed just days prior (Under what guise for police involvement, I have absolutely no idea). I had previously made a 2nd viewing request for that night, which was accepted and 2 time slots sent to me for viewing, and 1 other slot verbalised over the phone, then miraculously, the call came to inform me no future viewings were possible, even although I had been informed that other people were going to view the property that night. All in all, came across as very sly and stealthy way of attempting to run a sell, especially threatening to involve the police in a sale of a house towards a genuine and eager purchaser. Not to mention the twice that the phone was put down on me by Ms Shepherd, very unprofessionally and rude. I will never give them any business in the future and will be advising family and friends to avoid like the plague. *** COPY SENT TO HEAD OFFICE AS OFFICIAL COMPLAINT ***
5/5
GoogleFound dealing with the Stirling office and particularly Lisa a very pleasant experience with everything dealt with professionally and courteously even through the pandemic. No problems at all and I would recommend them to anyone.PositiveResponsiveness, Professionalism
Many thanks for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would like to thank Samera Hardie at Slater Hogg & Howison Lettings for her excellent support. She took care of all my queries in a jiffy. This is a humble note of appreciation for the outstanding customer service provided by the Lettings Negotiator. I was facing the problem with the process including reference checks that was moving very slow. She ensured to sort everything for me. She is true professional and showed a caring approach. I am really pleased with your speedy and efficient service. Samera’s help is VERY MUCH Appreciated.
5/5
GoogleWe rented through Slater Hogg and I have to say the service was excellent especially Lisa who handled everything for us, Lisa made the process very easy for us and nothing was too much trouble for her. Thank you Lisa.
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
5/5
GoogleThis company was great to deal with, very responsive to questions asked and showed great attention to detail. Lisa was very helpful and knowledgable in dealing with our buy to let property.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
5/5
GoogleMy husband and I had excellent , help, support and advice from Amanda at Slater, Hogg and Howison Stirling when we were looking for rental accommodation in the area recently. Communication was excellent and she was extremely pro- active when suggesting possibilities.
Many thanks for your marvellous 5* review Lindsay. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional service by Slater and Hogg. They are my favorite letting agent to deal with. Lisa is fantastic and is always accommodating to your needs.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleRight from my first phone call I knew I was in safe hands. They were quick to respond to my initial enquiry and within hours I had an appointment with the evaluator. Happy with the pricing I went ahead. Everything else ran as smoothly and within a few days the house was on the market at the agreed price. I was kept well informed and advised throughout the whole selling process and wouldn’t hesitate in recommending their services to others.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAn absolutely top class service from start to finish. Everyone who we dealt with was knowledgeable and helpful with our house sale and purchase and made the whole experience as smooth and positive as possible. We were delighted with all services for both our sale and purchase and would whole heartedly recommend Slater Hogg to friends and family. Particular note to branch manager Janice McIvor, who went above and beyond on several occasions to ensure we were happy and informed every step of the way.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your brilliant 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been letting a property in Stirling for about 5 years with Slater Hogg & Howison in Stirling. Lisa Carlton has mostly dealt with everything and she has been very helpful and professional in every respect. When necessary she can give that extra push to get things done and dealt with which is great. It helps to take the pressure off me! Many thanks to you and the other staff who have helped over the years. It is very much appreciated!PositiveResponsiveness, Professionalism
Many thanks for the marvellous 5* review and kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot fault the service I have received selling my house. Gareth valued my property and was extremely personable, friendly and professional and not in the slightest pushy. He was on hand to answer any questions that I had at any time. Our sale was then passed to Sally , Margaret, Nicola and Janice who were all extremely lovely and helpful and a joy to have a bleather with! Our house was on the market for a few days before it was put to a closing date and sold within 1 week. I felt like I was in good hands at all times and cannot recommend them enough!
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Slater Hogg & Howison's Stirling office has 259 reviews across three platforms: 197 on Google, 1 on Yell, 61 on Trustpilot (across the whole business).
Slater Hogg & Howison Stirling Sales is rated 4.1 out of 5 across all 259 reviews, and 4.7 out of 5 on Google from 197 reviews.
Slater Hogg & Howison Stirling Sales, 44-46 Port Street, Stirling, FK8 2LJ, FK8 2LJ.
