Slater Hogg & Howison Stirling Sales reviews

★★★★★ 5/5

Google

My experience with SHH was exceptional, coming off the back of a negative experience when trying to find student accommodation with another letting company, Ross gave us full confidence in moving forward with SHH. From the start, Ross was very professional and quickly secured us a viewing of the property after our enquiry, his clear communication helped us understand everything expected from us when moving forward with the process, this was especially valuable as it was my first time arranging to rent a property. Thanks Ross for your hard work, wishing you all the best in the future.

Jack · 1 September 2025

★★★★★ 1/5

Google

I chose this company because the lady that came out, was really lovely and she was so experienced. Her name was Janice, she said she would support me in the process. I had a really old house that needed a lot of work to make it market standard so I did ask her opinion. I did work like fixing kitchen units, painting, repairing cosmetic issues and trying to freshen it up. I also did lots to the garden. I had asked Janice prior to video if she could come out to make sure it was ok. I put my dog in school this day so I could concentrate as obviously with her skills and experience I was eager to get a quick sale. I waited but she didn’t turn up. When I called I was told she was with another client. This was very disappointing and disheartening. I decided just to take photos and send to people for advice. This company are one of the most expensive in this line of business. I also want to add I did majority of viewings myself. In relation to the photo shoot. The photographer was only in my home for 35 minutes. The video had included something in the stair well I’d asked not to include. There was also very little thought and imagination that went into this. As my house was the closest to a national tourist attraction and was right behind me. She failed to include this and actually another house was included across road. I had to help coordinate to get it up to standard and because she did such a quick job. During the 35 minutes she spent most of that as she managed to lock herself in one of the rooms. She seemed to miss the unique selling point of the house which I had to advise. This package costs around £800. Very disappointing only managed to get it to a decent standard by me. In relation, to the surveyor, he brought a student and was in my house well over 2 hours. He marked that I needed a new boiler just because it was old even though it was in perfect working order. Other than that the surveyor did a good job but never noticed a major flaw in the outside area. I was told at initial meeting with Janice I would only need to deal with her and no one else. During the course I had to speak to several other people. An offer was put quickly into house just a few weeks after survey. I since found out that failure for the prospective buyers getting mortgage in place etc the survey had now expired. So by the time I had now had everything in place at my end I was told I had no choice but to get a new survey report done literally a few days after it expired. I did not find this out by Slater and Hogg but by the surveyor company, initially I thought it was an error. As I’d received offer months before. I believe this is due to a lack of communication between the estate agent and prospective buyers getting mortgage. So I was massively inconvenienced by having to allow a second survey. When there was more than enough time for the process to be sorted prior to survey expiring. Right up to the Friday before the prospective official move in day it still wasn’t confirmed if it was going through. Personally for the money I spent choosing Slater Hogg and Howisen. It did not deliver what I had wanted or expected. It’s just a money focused company once you’ve signed the contract they are then focused on getting next sale. I have given 1 star based on when Janice did put time in she was great but this was not consistent throughout. Also the advertising Slater and Hogg did was thorough.

Susan · 25 August 2025

★★★★★ 1/5

Trustpilot

A simply awful experience with SHH as a…

A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.

Ken · 20 May 2026

★★★★★ 5/5

Google

Janice, my estate agent at Slater Hogg and Howison, was exceptional throughout the sale of our property. Her professionalism and dedication were truly remarkable, navigating numerous challenges with the patience of a saint. Despite facing significant obstacles, Janice never wavered in her commitment, consistently going above and beyond to ensure progress. She remained calm, courteous, and focused, even when setbacks could have easily derailed the process. Her experience and skill shone through in her ability to keep the sale on track, and she deserves immense credit for her tireless efforts. Janice’s outstanding performance made all the difference, and I am deeply grateful for her work. First class estate agent. Thanks Janice!

JR · 9 August 2025

★★★★★ 5/5

Google

I had a great experience at SHH, thanks to Lisa! I dropped in to ask about any upcoming rentals, and by the next day, she had already helped me secure a fantastic flat. From the moment we spoke, she was incredibly friendly, helpful, and proactive. Lisa made the whole process positive, and kept me and my family informed at every step and we are so grateful for her support. If you’re looking to rent in Stirling, I highly recommend working with Lisa!

Beth · 21 July 2025

★★★★★ 1/5

Trustpilot

If I could give it no stars I would

If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this

Sandra · 14 April 2026

★★★★★ 5/5

Google

First, if I could give a review of 10 stars, I would. ROSS McEWAN was amazing from the moment I called him until the moment I signed. As an international client, the process needed to be easy for me and Ross made it happen within 5 days of first contact. The entire office is so friendly and helpful and I want others to have the same experience.

Howell's · 21 October 2025

★★★★★ 5/5

Google

Just popped in spontaneously this morning and left with an amazing flat. Lisa was incredible and showed me the property right there and then whilst giving me (a newbie to Scotland) amazing advice. She turned the stressful experience of finding a flat, into an exciting process for me and I’m very grateful. Can only recommend!

Tali · 15 June 2025

★★★★★ 5/5

Google

Catherine Mcnie at Slater Hogg has been the most professional and honest Mortgage Advisor I've had the pleasure of dealing with. Unfortunately Catherine is held to uphold the company's fees, however if I were to choose a Mortgage Advisor on personability, professionalism and honesty, it would certainly be Catherine 100%!!

David · 1 June 2025

★★★★★ 5/5

Google

Leah Anderson has been of great help. I just had found out we’re her first clients of the property she’s managing and I must say she has been very great, tremendous and professional. I wouldn’t have thought that we’re her first clients because she’s so good and I would recommend her and the company (Slater Hogg & Howison). Thank you and we’re excited already! Good luck for the future too 😊

Uyaebo · 26 May 2024

★★★★★ 5/5

Google

I cant say enough good things about this branch and their service. From start to finish it was a seemless, friendly, proffesional and helpful service. Everything was fast and easy and very personal, I felt like everyone was very involved and invested in helping as best as possible. Amanda and Lisa were who I dealt with and they were both so lovely and helpful, yet i can say that whenever I rang and someone else answered the phone, they were quick and kind. Words dont do it justice!

Brand · 24 October 2023

★★★★★ 5/5

Google

I have been using SHH to manage my properties in Stirling for several years and would recommend them to others looking for a fully managed service. Nikki Kaur is my portfolio manager and is fantastic; always available on the end of the phone to talk through options and keep me updated via email of any developments. No property is without the occasional snag and SHH have always been prompt to respond with any issues raised by the tenant, investigate them, then report back to me with estimated costs and timeframe for repair. As we all know it can often take a few days to arrange a tradesman or engineer to attend a property, however, I am often pleasantly surprised at how quickly issues are addressed using their list of trusted contractors. I know Nikki, Lisa and the team work hard to ensure my responsibilities as a landlord are fulfilled, whilst also ensuring my tenants are comfortable in my properties which is important to me. I would recommend their services without hesitation.

Robert · 24 October 2023

★★★★★ 5/5

Google

We moved from the United States and had a difficult time finding a flat to let. My family of 4 and our cat were living in a hotel. We stopped into the office and right away Lisa took all our details and contacted a few properties that fit our needs. When one property would not rent to us because we have a cat or a property was not available for a month Lisa found a property for us to view right away. Amanda worked so hard on a Saturday to show us the property. Amanda and Lisa were so helpful through the background check process. They were in constant to let us know what the next steps were. They have been incredibly friendly and understanding to our family.

Alana · 24 October 2023

★★★★★ 5/5

Google

What can I say about SHH? In less than three weeks I've gone from viewing a property to documentation to moving in without a hitch. Throughout it all I was lucky enough to be guided by Amanda for the viewing and Lisa for everything else. Whether I had a question about the boiler or the deposit Lisa was on hand to reassure me - always replying with speed, accuracy and a smile to boot. I've had varying encounters with different letting agents over the years but coming into SHH has shown me how stress free this process can be - I can't recommend them enough.

Jack · 24 October 2023

★★★★★ 5/5

Google

We recently sold our house with Slater Hogg & Howison Stirling and we cannot recommend them highly enough . We had originally put an offer in for a property which we were unsuccessful with but the whole process with Gareth Muir (Senior Valuer) appraising our home and the arranging of the mortgage very quickly through Craig Petty (who is an independent broker but has his office at the rear of the Stirling branch ) we knew immediately with the high standard of service we had received that when we found another property to buy we would only use Slater Hogg for selling our home. Gareth was very friendly,helpful and professional and gave us a concise and accurate valuation . The whole process of selling was made so easy for us . The Surveyor and Photographer were all very quickly appointed and were again friendly,professional and efficient . Janice McIvor ( Senior Retail Manager ) is highly experienced in sales and her advice , support and reassurance was invaluable . Her team ( Nicola , Jennifer )arranged viewings to minimise disruption for us and this was very much appreciated . Thank you so much to everyone at the Stirling branch . You made it as easy and stress free a process as possible for us . We highly recommend this fabulous team for first class selling and buying .

John · 24 October 2023

★★★★★ 5/5

Google

Bought a flat recently through Slater Hogg and the whole process went very quickly and smoothly, everyone in the office was lovely and happy to see me every time I popped in to the office and Catherine and Nicola were fantastic helping me through the process of getting a mortgage and purchasing the property, I highly recommend!

Martyn · 1 November 2024

★★★★★ 5/5

Google

There’s a lot of Estate Agents around and Slater Hogg were the first Agents that came around to discuss the process of selling my house (really new to this as we had never sold in Scotland). After meeting with Gareth I decided not to even get anymore Agents as I was very impressed with how the first meet went, so put my faith in them and the rest is history! Janice (the Boss) runs such a professional and personal operation, her full team is an absolute credit to her and also I must mention the Solictors she recommended to us, Mark at Carey Hughes, incredible. A huge THANK YOU to you all for making our sale happen (considering the circumstances we faced buying in England guys)! Sharon Pearson Tough 👍

Sharon · 25 August 2025

★★★★★ 5/5

Trustpilot

We recently got our Mortgage accepted…

We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. from day one she was sure she could get us a mortgage and she did just that. In a very short space of time. We were first time buyers with a bad credit history and a load of paperwork but she didn't shy from that she smashed it for us. 5 Stars for her from us.

Natalie · 23 April 2026

★★★★★ 1/5

Trustpilot

I tried to contact Slater Hogg &…

I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but nobody appeared.After a week I emailed them and just got ignored.The agents name was Niall Mckenzie.I waited another couple of days for a response but nothing.Now Environmental Health have been contacted and have been to the address so let's see slater hogg Greenock ignore them.Very unprofessional and ignorant.

David · 25 March 2026

★★★★★ 1/5

Trustpilot

One of the worst letting agents

One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us. The whole process has been stressful and poorly handled from start to finish. We are now seeking representation to challenge the charges and recover our deposit. I would strongly advise others to avoid renting through this firm.

Indra · 21 May 2026

★★★★★ 5/5

Google

Janice and her team at Slater Hogg have been absolutely amazing. From our first meeting with Gareth to having multiple offers for our property only took a few weeks and the communication with all of the girls in the office has been fabulous. We will definitely use Slater Hogg in the future, should we want to sell another property.

Gillian · 27 March 2024

★★★★★ 5/5

Google

I have been letting with slater hogg and howison stirling brance since 2019 (4 YEARS) I have never had any issues with a single thing. Everything was handled for me and I was contacted regularly to let me know how everything was going. Could not ask for a better letting company. ASK FOR LISA CARLTON and I promise you will not be disappointed.

STUART · 28 November 2023

★★★★★ 5/5

Trustpilot

95, Watson street

I’ve had a really positive experience with this letting agency. The team has been incredibly helpful, professional, and responsive throughout the entire process. Whenever we had questions or needed assistance, they were quick to respond and genuinely supportive. They made everything much easier for us and handled things smoothly. It’s rare to find an agency that is this reliable and approachable. I truly appreciate their help and would definitely recommend them to anyone looking for a trustworthy letting agency.

Sameer · 6 March 2026

★★★★★ 5/5

Google

Since first contact it's been nothing less than outstanding service. We initially were viewing a different property from Slater Hogg & Howison but thanks to Samera we ended up seeing a different property that we loved. From there, we dealt with Lisa who has been so helpful and kind to us. She has also been very responsive with us since first contact and doesn't leave you waiting to hear back. Great company with great staff to be renting from.

Drew · 9 February 2022